Couldn't stay away...deposited earlier today, withdrew during the middle of the night.
This time got the withdrawal in 2 minutes.
(Size of withdrawal was 25% the size of my 2 combined withdrawals that I wrote about a few days ago).
A much better experience than last time.
Glad to report it.
Hopefully no more 30 minute plus withdrawals, let alone 2.5 hour plus.
I spoke too soon.
Jenny - "Again, we believe that in certain cases, occasionally taking a few minutes to review a withdrawal is in your best interest."
"occasionally...a few minutes..."
The impression Jenny gives is simply dishonest.
My last 4 withdrawals =
More than 30 minutes
More than 2.5 hours
2 minutes (looks like I got lucky)
Currently 20 minutes and counting since it was requested/withdrawn from my account.
It is not occasionally a few minutes.
It is occasionally withdrawn and sent in a few minutes.
But that is not the norm per my experience.
I was hoping that the posts that Jenny said she'd passed on had made a difference.
But apparently not.
Much too slow on the withdrawals.
Different theories have been floated on why the return to inferior technology.
If the problem is not having enough staff at night, add more staff.
Hey Gogo,
I'm truly sorry that you had a slow withdrawal again. I know this is frustrating.
All of your feedback was definitely passed on. As I mentioned, we will be tweaking the algorithms again. This requires careful review and assessment by our risk management team, and application by the tech team. I'm sure you can appreciate that revisions to our security policies are not made lightly, nor are they applied within hours of receiving feedback from a few of our users.
Thanks so much,
Jenny
