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Author Topic: BetcoinPoker.com Betcoin.ag-Big Tourneys-BONUS-Freerolls, Ring Games, Real Poker  (Read 367502 times)
notserp
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April 30, 2014, 08:33:43 PM
 #521

yep i just tried and its not working for me anymore was working a few days ago
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Betcoin.AG
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April 30, 2014, 09:10:44 PM
 #522

Yesterday I wrote support this message:


" Hello,I have 2,63 tourney money in my account I earned last few days thanks to your great promotions. I just tried to register to
"1 Chip Rebuy - 20GTD", starting 29/04/2014 16:00, using those tourney money but dialog windows tell me I do not have enough Tourney Money. But it is not true as I own 2.63 TM and registration only requires 1.05 TM.
May you please have a look into it and tell me which problem there is with my account?
I'm a bit disappointed I can't join that tournament, hope you will fix it as soon as possible.
thx in advance
  (my username)


Support answered as follow:

"Please try logging out and logging back in. You should be able to login
to that tournament if the fee is 1 chip plus 0.05. Are you sure you are
not looking at the 5 chip 125 gtd rebuy?"

well

YES I AM SURE ABOUT THE TOURNAMENT: SEEMS TO ME IT WAS QUITE A DETAILED MESSAGE I WROTE YOU.
ARE U SURE THAT IS THE BEST ANSWER YOU MAY GIVE ME?

LOGGED IN AND OUT AND SAME MESSAGE APPEARED.

TODAY TRIED AGAIN THE SAME TOURNAMENT WITH THE SAME RESULT.

ALSO TRIED OTHER TOURNEYS WITH A BUYIN LOWER THAN THE TOURNEY MONEY AMOUNT PRESENT IN MY ACCOUNT BUT RESULT IS THE SAME.

SEEMS LIKE I CAN'T USE MY TOURNEY MONEY.

IS THERE SOMETHING THAT COULD BE DONE, OTHER THAN LOGGIN IN AND OUT TO SOLVE MY ISSUE?

PS: I am more than certain of what I just wrote so please don't ask me if I am sure. Thx for your cooperation.


Anyone had problems using tourney money or I am the only one?


Hello,

When we didn't hear from you we thought the problem was solved, however we are looking into this right now as this is the first time and now second time we are hearing about tournament money not working properly. 

Betcoin.AG
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May 01, 2014, 06:44:58 PM
 #523

BAD BEAT JACKPOT

We continue to listen and add features and we are happy to announce that the Bad Beat Jackpot has been added and funded and we will be adding more tables in the upcoming days.  Currently the ring game bad beat jackpot table is Amsterdam. 

More information on the Bad Beat Jackpot can be found here:  http://www.betcoinpoker.com/promotions/bad-beat-jackpot

With our 24 tournaments all featuring GTD prizes and our 3 daily freerolls, if you are playing to win btc, join us today!

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May 01, 2014, 11:30:57 PM
 #524

How do minutes sat leaderboards work?

Does it count when the game isn't active? Do tables stack(playing 2 tables=2x the time?)
notserp
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May 01, 2014, 11:55:03 PM
 #525

How do minutes sat leaderboards work?

Does it count when the game isn't active? Do tables stack(playing 2 tables=2x the time?)

i know it counts as long as your sitting in waiting, not sure about the more tables at the same limit tho
Betcoin.AG
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May 02, 2014, 05:24:43 AM
 #526

How do minutes sat leaderboards work?

Does it count when the game isn't active? Do tables stack(playing 2 tables=2x the time?)

i know it counts as long as your sitting in waiting, not sure about the more tables at the same limit tho

It does count when the tables are not active and each table you sit at counts towards the bonus, however if you sitout or leave a table when another player joins that table, you will be disqualified from the bonuses for that day and future days if there is abuse.  The system is set to monitor this.  Thank you.

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May 02, 2014, 12:00:10 PM
 #527

Yesterday I wrote support this message:


" Hello,I have 2,63 tourney money in my account I earned last few days thanks to your great promotions. I just tried to register to
"1 Chip Rebuy - 20GTD", starting 29/04/2014 16:00, using those tourney money but dialog windows tell me I do not have enough Tourney Money. But it is not true as I own 2.63 TM and registration only requires 1.05 TM.
May you please have a look into it and tell me which problem there is with my account?
I'm a bit disappointed I can't join that tournament, hope you will fix it as soon as possible.
thx in advance
  (my username)


Support answered as follow:

"Please try logging out and logging back in. You should be able to login
to that tournament if the fee is 1 chip plus 0.05. Are you sure you are
not looking at the 5 chip 125 gtd rebuy?"

well

YES I AM SURE ABOUT THE TOURNAMENT: SEEMS TO ME IT WAS QUITE A DETAILED MESSAGE I WROTE YOU.
ARE U SURE THAT IS THE BEST ANSWER YOU MAY GIVE ME?

LOGGED IN AND OUT AND SAME MESSAGE APPEARED.

TODAY TRIED AGAIN THE SAME TOURNAMENT WITH THE SAME RESULT.

ALSO TRIED OTHER TOURNEYS WITH A BUYIN LOWER THAN THE TOURNEY MONEY AMOUNT PRESENT IN MY ACCOUNT BUT RESULT IS THE SAME.

SEEMS LIKE I CAN'T USE MY TOURNEY MONEY.

IS THERE SOMETHING THAT COULD BE DONE, OTHER THAN LOGGIN IN AND OUT TO SOLVE MY ISSUE?

PS: I am more than certain of what I just wrote so please don't ask me if I am sure. Thx for your cooperation.


Anyone had problems using tourney money or I am the only one?


Hello,

When we didn't hear from you we thought the problem was solved, however we are looking into this right now as this is the first time and now second time we are hearing about tournament money not working properly.  


Be aware at the moment TOURNEY MONEY ARE STILL NOT WORKING FOR ME.

I also just wrote your support back answering to your message and attached a screenshot where you may see my tourney money balance and a failed registratin try to a tournament with a buy in lower than my TM balance.

Hope you will not need to ask me if I'm sure of the picture attached to my email.
If someone may explain how to insert a picture here i will do here as well

Betcoin.AG
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May 02, 2014, 02:52:31 PM
 #528

Yesterday I wrote support this message:


" Hello,I have 2,63 tourney money in my account I earned last few days thanks to your great promotions. I just tried to register to
"1 Chip Rebuy - 20GTD", starting 29/04/2014 16:00, using those tourney money but dialog windows tell me I do not have enough Tourney Money. But it is not true as I own 2.63 TM and registration only requires 1.05 TM.
May you please have a look into it and tell me which problem there is with my account?
I'm a bit disappointed I can't join that tournament, hope you will fix it as soon as possible.
thx in advance
  (my username)


Support answered as follow:

"Please try logging out and logging back in. You should be able to login
to that tournament if the fee is 1 chip plus 0.05. Are you sure you are
not looking at the 5 chip 125 gtd rebuy?"

well

YES I AM SURE ABOUT THE TOURNAMENT: SEEMS TO ME IT WAS QUITE A DETAILED MESSAGE I WROTE YOU.
ARE U SURE THAT IS THE BEST ANSWER YOU MAY GIVE ME?

LOGGED IN AND OUT AND SAME MESSAGE APPEARED.

TODAY TRIED AGAIN THE SAME TOURNAMENT WITH THE SAME RESULT.

ALSO TRIED OTHER TOURNEYS WITH A BUYIN LOWER THAN THE TOURNEY MONEY AMOUNT PRESENT IN MY ACCOUNT BUT RESULT IS THE SAME.

SEEMS LIKE I CAN'T USE MY TOURNEY MONEY.

IS THERE SOMETHING THAT COULD BE DONE, OTHER THAN LOGGIN IN AND OUT TO SOLVE MY ISSUE?

PS: I am more than certain of what I just wrote so please don't ask me if I am sure. Thx for your cooperation.


Anyone had problems using tourney money or I am the only one?


Hello,

When we didn't hear from you we thought the problem was solved, however we are looking into this right now as this is the first time and now second time we are hearing about tournament money not working properly.  


Be aware at the moment TOURNEY MONEY ARE STILL NOT WORKING FOR ME.

I also just wrote your support back answering to your message and attached a screenshot where you may see my tourney money balance and a failed registratin try to a tournament with a buy in lower than my TM balance.

Hope you will not need to ask me if I'm sure of the picture attached to my email.
If someone may explain how to insert a picture here i will do here as well



We are aware that the tourney money is not functioning properly and we are working hard to fix this bug.  Thank you for the update, we have emailed you as well and will keep everybody posted.  We want all of the features working perfectly but sometimes these things happen.  We will get it fixed and keep you posted.

For those that have the tourney money working properly which is most of our players, please disregard.  Thanks.

TheJacob
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May 03, 2014, 11:55:53 PM
 #529

Rebuy tournaments aren't working like they do on pretty much every other site I've ever played on.

-The add on should come after the rebuy period is over(it comes in the middle of the rebuy period which is very strange).

-The add on is generally more chips than rebuys, but cost the same amount. Its double the chips, but costs twice as much on BCP.

-Fees aren't charged on rebuys/add-ons. Never seen a major site that charged fees on rebuys and add-ons.
badjacks99
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May 04, 2014, 12:12:54 AM
 #530

Seems like there's a decent amount of signups for the GaB Free roll something like 70 i think. Do you guys have any plans on promotions or anything to bring more players to the poker tables?
notserp
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May 04, 2014, 10:02:50 AM
 #531

Rebuy tournaments aren't working like they do on pretty much every other site I've ever played on.

-The add on should come after the rebuy period is over(it comes in the middle of the rebuy period which is very strange).

-The add on is generally more chips than rebuys, but cost the same amount. Its double the chips, but costs twice as much on BCP.

-Fees aren't charged on rebuys/add-ons. Never seen a major site that charged fees on rebuys and add-ons.

what he said

also why did u make the late reg 1 level longer? and how about some freezout tournaments
hopenotlate
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May 04, 2014, 10:10:31 AM
 #532

Tourney money still not working for me
notserp
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May 05, 2014, 04:44:44 AM
 #533

Tourney money still not working for me

me too hopefully they get it fixed soon
Betcoin.AG
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May 05, 2014, 06:07:47 PM
 #534

Seems like there's a decent amount of signups for the GaB Free roll something like 70 i think. Do you guys have any plans on promotions or anything to bring more players to the poker tables?

We are hoping that the tourney money issue will be resolved by tomorrow and we will certainly keep you posted. 

We have several promotions upcoming to increase players including a new web version of the software, with NO downloads and sharing tournament with liquidity with one of the larger poker networks. 

We also appreciate any comments and feedback that you may have at anytime. 

notserp
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May 06, 2014, 12:56:06 AM
 #535

Seems like there's a decent amount of signups for the GaB Free roll something like 70 i think. Do you guys have any plans on promotions or anything to bring more players to the poker tables?

We are hoping that the tourney money issue will be resolved by tomorrow and we will certainly keep you posted. 

We have several promotions upcoming to increase players including a new web version of the software, with NO downloads and sharing tournament with liquidity with one of the larger poker networks. 

We also appreciate any comments and feedback that you may have at anytime. 

you guys are gonna be sharing tournaments with a non btc poker room?
Betcoin.AG
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May 06, 2014, 01:32:10 AM
 #536

Seems like there's a decent amount of signups for the GaB Free roll something like 70 i think. Do you guys have any plans on promotions or anything to bring more players to the poker tables?

We are hoping that the tourney money issue will be resolved by tomorrow and we will certainly keep you posted. 

We have several promotions upcoming to increase players including a new web version of the software, with NO downloads and sharing tournament with liquidity with one of the larger poker networks. 

We also appreciate any comments and feedback that you may have at anytime. 

you guys are gonna be sharing tournaments with a non btc poker room?

We have quite a bit of upcoming improvements and benefits for our players over the next few weeks.  We will keep you fully posted on everything. 

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May 06, 2014, 10:16:50 PM
 #537

I'm curious, if you deposit in BTC can you withdraw in LTC and vise versa?
Betcoin.AG
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May 06, 2014, 10:28:15 PM
 #538

I'm curious, if you deposit in BTC can you withdraw in LTC and vise versa?

Yes this is exactly correct deposit in BTC withdraw in LTC or BTC.  Deposit in LTC and withdraw in BTC or LTC.  Thank you!

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May 07, 2014, 06:01:17 PM
 #539

seems like some of the tables have a rathole timer and some dont i know for sure the .25/.50 omaha table doesnt have one
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May 07, 2014, 10:41:46 PM
 #540

Seems like there's a decent amount of signups for the GaB Free roll something like 70 i think. Do you guys have any plans on promotions or anything to bring more players to the poker tables?

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