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Author Topic: BetcoinPoker.com Betcoin.ag-Big Tourneys-BONUS-Freerolls, Ring Games, Real Poker  (Read 367502 times)
Betcoin.AG
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August 20, 2014, 07:21:31 PM
 #1321

We at BetcoinPoker.com are listening to you and making the necessary changes you recommend. We are happy to announce that the table rake at BetcoinPoker.com is based on the following schedule now making it among the most competitive table rakes in the industry.

The cap on most others sites (PS and others) for HU is 0.5$ for all limits.
Otherwise great job, it's the exact same than seals.

Thank you and we will certainly take your suggestion into the next update.  We appreciate your feedback. 

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Betcoin.AG
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August 20, 2014, 07:23:22 PM
 #1322

Wow this http://www.betcoinsports.com/ site is clean and very well done Smiley Good work !

Thank you, we have moved this to the BetcoinSports.com thread. 

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August 20, 2014, 07:27:13 PM
 #1323

atm it looks like they are completely offline.

- software cant connect
- if i try to login at https://www.betcoin.ag/forums it says "Invalid username or password"
- if i try to login at https://poker.betcoin.ag/ it says " Login failed, try again"

hope they will be up till 10 EST - don`t want to miss 1500BTC satellite freeroll ))

they are back...

Support :
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We ran a server and software update this AM for 2 hours.  Everything should be much better now.  Thank you.

 We are working closely with the WPN to massively upgrade servers and become more entrenched within the infrastructure.  We are the fastest growing website on the WTN and we want to thank all of you that support is in this.  We will continue to work very hard to deliver you an all encompassing gaming destination.

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August 20, 2014, 08:55:29 PM
 #1324


 We are working closely with the WPN to massively upgrade servers and become more entrenched within the infrastructure.  We are the fastest growing website on the WTN and we want to thank all of you that support is in this.  We will continue to work very hard to deliver you an all encompassing gaming destination.


hope you`ll become big enough to handle 500$ free-roll daily )
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August 20, 2014, 09:01:56 PM
 #1325


 We are working closely with the WPN to massively upgrade servers and become more entrenched within the infrastructure.  We are the fastest growing website on the WTN and we want to thank all of you that support is in this.  We will continue to work very hard to deliver you an all encompassing gaming destination.


hope you`ll become big enough to handle 500$ free-roll daily )

3 or 4 $50-$100 freerolls a day spread out so every timezone had a chance to enter would be much better than 50 worth $10
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August 20, 2014, 10:44:38 PM
 #1326


 We are working closely with the WPN to massively upgrade servers and become more entrenched within the infrastructure.  We are the fastest growing website on the WTN and we want to thank all of you that support is in this.  We will continue to work very hard to deliver you an all encompassing gaming destination.


hope you`ll become big enough to handle 500$ free-roll daily )

3 or 4 $50-$100 freerolls a day spread out so every timezone had a chance to enter would be much better than 50 worth $10

We are working towards that everyone and we appreciate all of your feedback.  Thank you.

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August 21, 2014, 02:12:42 PM
 #1327


 We are working closely with the WPN to massively upgrade servers and become more entrenched within the infrastructure.  We are the fastest growing website on the WTN and we want to thank all of you that support is in this.  We will continue to work very hard to deliver you an all encompassing gaming destination.


hope you`ll become big enough to handle 500$ free-roll daily )

3 or 4 $50-$100 freerolls a day spread out so every timezone had a chance to enter would be much better than 50 worth $10

+1 agree
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August 21, 2014, 02:32:33 PM
 #1328

I would really like 250 GTD weekly thank you freeroll may be held on Sundays instead of Saturdays. Is there any chance you are going to evaluate this change?

i whould also prefer sunday because most big tourneys are sundays.

We can certainly do this.  Anybody else like to weigh in on the date of this?  The same time?

Yeah Daily Thank you Freeroll are running a 5am for european that's a big pain.
Sunday is better but can you run it a time where everyone can play ?

Being European myself I completely aagree with SylTi on this.

I understand most of players are from US but if something may be done in schedule for european timezone it would be very appreciated.




also european and 5:00 is impossible even on weekend.


any news about this? Are you planning to make us happy?  Grin
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August 21, 2014, 03:17:40 PM
 #1329


We are working towards that everyone and we appreciate all of your feedback.  Thank you.

Let us know if you are planning to add android application?
Thank you!
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August 21, 2014, 05:05:53 PM
 #1330

current issues:

- no refounds for canceled tournaments
- stucked tournaments
- disconnects/updates while tournaments are running
- no support since days
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August 21, 2014, 05:26:09 PM
 #1331

current issues:

- no refounds for canceled tournaments
- stucked tournaments
- disconnects/updates while tournaments are running
- no support since days

- stucked tournaments
- disconnects/updates while tournaments are running

I got these too.
Betcoin.AG
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August 21, 2014, 05:48:45 PM
 #1332

current issues:

- no refounds for canceled tournaments
- stucked tournaments
- disconnects/updates while tournaments are running
- no support since days

1.  The new WTN partners all are not refunding the shared tournaments.  BetcoinPoker.com only tournaments work well.  This is a WPN / WTN issue that is being worked on very hard by the WPN and will be fixed soon.  As pioneers in this new venture, this is an issue that has caused our players some problems and us of course as well, but we will get it fixed working with the WPN.

2.  Stucked tournaments?  What does this mean?

3.  There was a data center issue at the WPN which caused disconnects for 40% of the people on the network the other day including all WTN partners.

4.  No support since days?  What is your username?  We answer about 100 emails each day and nearly 100 live chats.  We will get you taken care of as we do all of our players.

Thank you for your support as we work very hard to deliver a great gaming destination. 

Betcoin.AG
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August 21, 2014, 05:49:24 PM
 #1333


We are working towards that everyone and we appreciate all of your feedback.  Thank you.

Let us know if you are planning to add android application?
Thank you!

Android application in the works.  We recently updated on our web version which can be found here:  http://secure.betcoinpoker.com/flash

Betcoin.AG
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August 21, 2014, 05:51:11 PM
 #1334

I would really like 250 GTD weekly thank you freeroll may be held on Sundays instead of Saturdays. Is there any chance you are going to evaluate this change?

i whould also prefer sunday because most big tourneys are sundays.

We can certainly do this.  Anybody else like to weigh in on the date of this?  The same time?

Yeah Daily Thank you Freeroll are running a 5am for european that's a big pain.
Sunday is better but can you run it a time where everyone can play ?

Being European myself I completely aagree with SylTi on this.

I understand most of players are from US but if something may be done in schedule for european timezone it would be very appreciated.




also european and 5:00 is impossible even on weekend.


any news about this? Are you planning to make us happy?  Grin

We are working on a schedule that will be conducive to players worldwide.  Does the 250 thank you time zone work for you all?

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August 21, 2014, 06:29:07 PM
 #1335

Yes, but we would like it more on the sunday because we also like to go out on saturday night Smiley

Betcoin.AG
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August 21, 2014, 08:50:42 PM
 #1336

Yes, but we would like it more on the sunday because we also like to go out on saturday night Smiley


Agreed.  We will arrange this.  Thank you for your feedback.

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August 21, 2014, 09:03:21 PM
 #1337

Yes, but we would like it more on the sunday because we also like to go out on saturday night Smiley


Agreed.  We will arrange this.  Thank you for your feedback.

Totally agree on SylTi statement
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August 21, 2014, 11:18:03 PM
 #1338

current issues:

- no refounds for canceled tournaments
- stucked tournaments
- disconnects/updates while tournaments are running
- no support since days

1.  The new WTN partners all are not refunding the shared tournaments.  BetcoinPoker.com only tournaments work well.  This is a WPN / WTN issue that is being worked on very hard by the WPN and will be fixed soon.  As pioneers in this new venture, this is an issue that has caused our players some problems and us of course as well, but we will get it fixed working with the WPN.

2.  Stucked tournaments?  What does this mean?

3.  There was a data center issue at the WPN which caused disconnects for 40% of the people on the network the other day including all WTN partners.

4.  No support since days?  What is your username?  We answer about 100 emails each day and nearly 100 live chats.  We will get you taken care of as we do all of our players.

Thank you for your support as we work very hard to deliver a great gaming destination. 

nick SITOUT

maybe you should just read my mails and posts on your own forum https://www.betcoin.ag/betcoin-offline
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August 22, 2014, 12:14:12 AM
Last edit: August 22, 2014, 05:45:35 PM by Betcoin.AG
 #1339

Thank you SITOUT.  The WPN shared tournament integration has caused about 90% of the problems and takes up about 90% of our company wide customer support.  We discussed the idea of disallowing shred tournaments with the WPN, however all parties including some customers we discussed the idea with were adamantly against it despite the issues.  We will make sure your situation is taken care of via email and I am being informed that customer support has emailed you.  

We are working very hard with the WPN to fix these issues and will certainly keep you posted.  We have not ruled out disallowing shared access until these issues are solved because these problems cause us more issues and bad comments when the fix is out of our control and in the WPN hands.  We really appreciate you playing with us.  

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August 22, 2014, 01:09:26 AM
 #1340

I have been away for a few days.  I just opened Betcoin and the client updated.  After trying to signon my browser opened, https,  and betcoin is asking me to change my password.  Is this something new and why?
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