Poloniex Verification issues

[pugman]

I believe that they are coping with the new platform but somehow they shouldnt take aside on what are the things that should be prioritize.Yes, it does take too much time and effort but this should really be the way on how to treat up users. If they would just simply neglect this one then i will not be surprised that they would go the same path with poloniex. Exchange popularity do come and go depending on how they do perform or do such service into its users.

Its Circle. Its poloniex. They suck. Big time.

Do they care about their customers? Hell no.

Do they care about their own money? Fuck yeah.

Will poloniex ever get into a good exchange ever again? No Can Dosville, Baby Doll.

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[Thirdspace]

My legacy account also frozen. Verification didn't help.

My verification went through aswell but my account is frozen too.

Same here. Verified but still frozen, opened tickets and no response for hours as expected... 

I see that the next phase has just started, they are now freezing all legacy accounts
I guess I should check and withdraw what's left in my account
if frozen can we still trade? to unify all different coin balance in btc/doge for last withdrawal 

[pugman]

I see that the next phase has just started, they are now freezing all legacy accounts

Hadn't they been doing that from a past few months? A lot of people got their accounts frozen/blocked and apparently some even got banned(because of living in Syria and shit).

I guess I should check and withdraw what's left in my account
if frozen can we still trade? to unify all different coin balance in btc/doge for last withdrawal 

WITHDRAW IMMEDIATELY!
Unless you have the patience to talk to the support to ask why and what they did to your account(supposedly if they did,God forbid though).
Frozen accounts only means you can't withdraw I guess.

[kabit9]

The shitty thing is that they did not send us any email or notification 2 weeks before freezing the accounts.

Anyway, my a/c is still pending review... will update once anything changes.

Poloniex has been tweeting since then :

[Thirdspace]

WITHDRAW IMMEDIATELY!
Unless you have the patience to talk to the support to ask why and what they did to your account(supposedly if they did,God forbid though).
Frozen accounts only means you can't withdraw I guess.

I also notice the latest poloniex's annoucement in kabit9's screenshot posted above
I thought they would just block trading and let people withdraw their funds if not doing/complying with verification
that's like stealing people's money if we are not allowed to make last withdraw

The shitty thing is that they did not send us any email or notification 2 weeks before freezing the accounts.

I'm a bit confused, what do they mean by saying "...within the next 2 weeks"?
isn't that mean we have 2 weeks to comply before freezing or before what?
I haven't log yet, planning to check it out sometimes today

[pugman]

I also notice the latest poloniex's annoucement in kabit9's screenshot posted above
I thought they would just block trading and let people withdraw their funds if not doing/complying with verification
that's like stealing people's money if we are not allowed to make last withdraw

Banks have been doing that for years now. They keep your funds on hold for every tiny reason that they can possibly find. Those fuckers inspired poloniex and bittrex to do the same. Even right now, my bank has kept my 2000$ on hold.

I also notice the latest poloniex's annoucement in kabit9's screenshot posted above
I'm a bit confused, what do they mean by saying "...within the next 2 weeks"?
isn't that mean we have 2 weeks to comply before freezing or before what?
I haven't log yet, planning to check it out sometimes today

They mean that they want their customers to verify their account within two weeks but the process may not be completed within those 2 weeks by poloniex staff. They claim they are adding new support staff, lol.

[Thirdspace]

I just checked my account, it's frozen . Does verification require a photo ID?
or filling the basic personal date is sufficient to reactivate my account to do just last withdrawal on my Doge/LTC.
Good thing I withdrew most of my BTC back in July/August last year

They mean that they want their customers to verify their account within two weeks but the process may not be completed within those 2 weeks by poloniex staff. They claim they are adding new support staff, lol.

ok... but that's the opposite of what they said in december 2017
they broke their own promises on the 2 points I bolded below

December 27, 2017
NOTICE TO OUR LEGACY ACCOUNT HOLDERS
---snip---
...The exact date for this deadline will be announced in Q1 2018. While you will be given advance notice before this requirement goes into effect, we encourage you to verify your legacy account now to avoid any potential interruptions in your ability to trade on the platform...
---snip---

On the date of the deadline, legacy accounts will be placed in a state where:
---snip---

• Withdrawals will remain enabled at the daily withdrawal limits prior to the deadline.

[pugman]

I just checked my account, it's frozen . Does verification require a photo ID?
or filling the basic personal date sufficient to reactivate my account to do just last withdrawals on my Doge/LTC.
Good thing I withdrew most of my BTC back in July/August last year

Basic details won't be suffice. What you'd need is probably:

We are requiring that all legacy Poloniex accounts become verified through the latest version of our verification portal […] During the process, you’ll be asked to provide a verification photo of yourself as well as a photo of a valid government-issued ID card or passport.

ok... but that's the opposite of what they said in december 2017
they broke their own promises on the 2 points I bolded below

Read this article,they have indeed broken their promises: http://bitcoinist.com/poloniex-breaks-promises-forces-kyc-legacy-account-holders/
I thought since Circle bought poloniex,all the bylaws would change,but they only are becoming stricter on KYC.

[kabit9]

today they have asked me to upload a copy of a recent utility bill...

[Slow death]

today they have asked me to upload a copy of a recent utility bill...

this was already expected, how would they know where you live if you do not deliver utility bill? welcome to the world of government bureaucracy, soon they will have to create some face scanners program and force people to trade with their active web cam, hahaha so we will all be controlled live. Just kidding. The problem with this type of verification is that these guys create problems for people who are from Portuguese speaking countries, because our documents are in Portuguese.

[IconFirm]

today they have asked me to upload a copy of a recent utility bill...

That's not normal. I never had to provide a utility bill. They have no right to ask for that info, a passport & photo is more than enough & meets the legal requirement.

See this post for more info:  https://bitcointalk.org/index.php?topic=4403389.0

[1Referee]

That's not normal. I never had to provide a utility bill. They have no right to ask for that info, a passport & photo is more than enough & meets the legal requirement.

Once the IRS gets involved (I know they have infiltrated Poloniex through SEC requirements) know that things are going to turn real ugly.

They have no right to ask for these documents, but they do because it legally is a way for them to know more about you, and it directly feeds the three letter agencies with your information as well. People are better off accepting the changed reality and adapt to the situation by either accepting it and provide the requested documents, or to not use centralized exchanges anymore.

Governments want to know who you are, and want you to pay your due taxes, all in a friendly manner, or not so friendly.

[kabit9]

today they have asked me to upload a copy of a recent utility bill...

That's not normal. I never had to provide a utility bill. They have no right to ask for that info, a passport & photo is more than enough & meets the legal requirement.

See this post for more info:  https://bitcointalk.org/index.php?topic=4403389.0

I didn't expect this, and it is posing to be a little bit of a problem for me.   I do not have any utility bill coming to me at the same address as the ID proof I provided.  I will have to perhaps get creative...

[kabit9]

Ok, finally my funds have been released by Poloniex! Took a while but I was able to withdraw my funds before shutting down my a/c.

[incobart]

I wait now already 1 week for verification preview,  and they frooze my account,  little, or no responze from support 

[countryfree]

Ok, finally my funds have been released by Poloniex! Took a while but I was able to withdraw my funds before shutting down my a/c.

I wish I had been that lucky!
But I wasn't, and I lost more than one BTC, which Poloniex stole from my account.