They responded to me!
Seemingly, my balance has been hijacked!
without attention to the mail messages
Are you sure you contacted the right address? I find it a bit strange that they only have a Twitter address as a contact.
How did you make this screenshot from the balance if you don't have access to the platform? If you are not sure about it, it is quite possible that it is a fake. Be careful further.
I know that there were a lot of phishing emails asking to withdraw from Bittrex.
Also, their last update is from 8 Dec '23, when all other functions are disabled except withdrawal and this is still stated on their global page. If they were active in December, why are they referring to the August deadline in replying to you?
UPDATED 8 DECEMBER
Effective Monday 4 December 2023, all trading activity on Bittrex Global has been disabled. Customers are now only able to withdraw assets as part of the winding down process.
https://bittrexglobal.com/Also important to know
Please remember only to trust official channels, and be vigilant against scammers. We will never DM you first on Telegram, and we will never contact you from a personal email address or through a social media site’s messaging platform. We only use email addresses ending in @bittrex.li, @bittrex.bm, @bittrexglobal.com, or @bittrex.com; emails from any other email address are not from Bittrex Global.