[ANN] Bittrex - Next generation exchange (btc/ltc/eac/ppc/rdd/ftc/and more)

[WhyFhy]

Your "Next generation exchange"    

Are there true Bitcoiner's who still use Bittrex exchange?

Even someone who uses heavily regulated exchanges like Coinbase pro will have a much better experience than this excuse of an exchange called Bittrex. They lost it when they started blocking people's accounts out of nowhere. Mine was one of them.

I stopped using them in 2018 , I'm a kyc noob and im pretty happy with coinbase these days.

[toni_maroni]

i have an verified account that i used for years.
bittrex send me lot of mails to write an customer form.
i have ignored this because i think this was scam or spam mails

last month bittrex disabled my account.

i send this customer form to the bittrex-support 2 days ago, but my account is still disabled

i will never use this exchange, go away from bittrex

[Bitcoin_Arena]

i have an verified account that i used for years.
bittrex send me lot of mails to write an customer form.
i have ignored this because i think this was scam or spam mails

last month bittrex disabled my account.

i send this customer form to the bittrex-support 2 days ago, but my account is still disabled

i will never use this exchange, go away from bittrex

This is why they always say that one should never use an exchange as a wallet, especially if they are not going to trade for a very long time. I do hope you didn't have any funds left in there because Bittrex and their support are so messed up.

If you don't have any funds there... Just ask them to delete your account.

[CinErik]

Hi;

It's nice to see this crappy exchange closing down finally. The dishonourable Richie Lai and Bill Shihara, who hurt thousands of people, may have gotten away with this, but I hope there is such a thing as the afterlife and these two will get their punishment.

Kind regards

[0x256]

I can not access my account Since my account was frozen in 2020 Are there any solutions to withdraw my balance?

https://i.ibb.co/RbMvWPR/image.png

[Potato Chips]

I can not access my account Since my account was frozen in 2020 Are there any solutions to withdraw my balance?

[image]

Sadly, the withdrawal deadline has passed for bittrex.com. You can try to write to them, though I'm not confident someone (excluding bots) will answer you -- not a bad course of action for your peace mind imo.

BTW, was your state banned at some point? hence the "isn't available in the locale you're accessing from"? I don't think you were sitting on an IP outside US since you should've been automatically redirected to bittrexglobal if so 🤔

[0x256]

...

I emailed them hoping the issue will be resolved

[JollyGood]

I think you should have tried to access your account when you first discovered it was frozen. Why did it take you four years to try to get your account unlocked? Regardless, if you had a balance it was your money therefore you have every right to try to get the funds returned to you. I do not know much about how Bittrex operates these days but do not give in if they try to put obstacles in your way to get to your funds.

I can not access my account Since my account was frozen in 2020 Are there any solutions to withdraw my balance?

https://i.ibb.co/RbMvWPR/image.png

[0x256]

They responded to me!
Seemingly, my balance has been hijacked!   without attention to the mail messages

[examplens]

They responded to me!
Seemingly, my balance has been hijacked!   without attention to the mail messages

Are you sure you contacted the right address? I find it a bit strange that they only have a Twitter address as a contact.
How did you make this screenshot from the balance if you don't have access to the platform? If you are not sure about it, it is quite possible that it is a fake. Be careful further.

I know that there were a lot of phishing emails asking to withdraw from Bittrex.
Also, their last update is from 8 Dec '23, when all other functions are disabled except withdrawal and this is still stated on their global page. If they were active in December, why are they referring to the August deadline in replying to you?

UPDATED 8 DECEMBER

Effective Monday 4 December 2023, all trading activity on Bittrex Global has been disabled. Customers are now only able to withdraw assets as part of the winding down process.

https://bittrexglobal.com/

Also important to know

Please remember only to trust official channels, and be vigilant against scammers. We will never DM you first on Telegram, and we will never contact you from a personal email address or through a social media site’s messaging platform. We only use email addresses ending in @bittrex.li, @bittrex.bm, @bittrexglobal.com, or @bittrex.com; emails from any other email address are not from Bittrex Global.

[Potato Chips]

Also, their last update is from 8 Dec '23, when all other functions are disabled except withdrawal and this is still stated on their global page. If they were active in December, why are they referring to the August deadline in replying to you?

UPDATED 8 DECEMBER

Effective Monday 4 December 2023, all trading activity on Bittrex Global has been disabled. Customers are now only able to withdraw assets as part of the winding down process.

The August deadline was for bittrex.com folks (US people), not to be confused with bittrexglobal which are for peeps outside US.

From OPs previous post, they were accessing bittrex.com. It's also worth noting that accessing bittrex.com from a non-US IP redirects you to bittrexglobal so I had assumed they're a bittrex.com user unless OP was using a VPN.

[0x256]

Are you sure you contacted the right address?..

yes through https://bittrexglobal.zendesk.com

How did you make this screenshot from the balance if you don't have access to the platform?..

This is an old screenshot after my account was frozen (2020) And I haven't been able to complete KYC since then
see here: https://bitcointalk.org/index.php?topic=5328021

[JeromeTash]

They responded to me!
Seemingly, my balance has been hijacked!   without attention to the mail messages

To be honest, I had an account with them back then but when I check through my email address, i realized that they never sent out any message regarding withdrawals except some email containing a like to a hearing notice - https://d1rcho0ym4nfh2.cloudfront.net/bittrex/1003Bittrex-Confirmation-Hearing-Notice.pdf

Luckily, I had nothing in the account, since I stopped liking the exchange  shortly after using it.

[JollyGood]

You have tried to gain access to any funds that were in the account after a four year gap. Without being told the full story behind why they froze your account in the first place, it seems likely you will not have success in your aim. If they were going to allow access now why would they have blocked you getting to your funds four years ago.

You should try to contact them on every official channel from email to social media until they at least respond.

Are you sure you contacted the right address?..

yes through https://bittrexglobal.zendesk.com

How did you make this screenshot from the balance if you don't have access to the platform?..

This is an old screenshot after my account was frozen (2020) And I haven't been able to complete KYC since then
see here: https://bitcointalk.org/index.php?topic=5328021

[0x256]

I apologize for my poor language, I can't explain the whole story for this reason (I apologize if there is an error in translation)..
In short, my account was disabled among many accounts at that time (almost 2020) in what is known as the arbitrary KYC incident, without allowing our balance to be withdrawn at that time. Because they were allowing deposits without verification In general, I was among them and I was unable to withdraw my balance from that incident and They did not accept my official documents

You should try to contact them on every official channel from email to social media until they at least respond.

I will try to do that

[JeromeTash]

I apologize for my poor language, I can't explain the whole story for this reason (I apologize if there is an error in translation)..
In short, my account was disabled among many accounts at that time (almost 2020) in what is known as the arbitrary KYC incident, without allowing our balance to be withdrawn at that time. Because they were allowing deposits without verification In general, I was among them and I was unable to withdraw my balance from that incident and They did not accept my official documents

Allowing someone to deposit and then holding user funds and demanding for KYC is unfair in my opinion. Most exchanges, including Binance, would just let you withdraw your funds. If you failed to verify your account, they would disable all other account functions like trading, deposits, swaps except for the withdrawal.
What Bittrex did is close to fraud.

[cesmak]

Fraud or not fraud the exchange is gone forever for all...

[examplens]

I apologize for my poor language, I can't explain the whole story for this reason (I apologize if there is an error in translation)..
In short, my account was disabled among many accounts at that time (almost 2020) in what is known as the arbitrary KYC incident, without allowing our balance to be withdrawn at that time. Because they were allowing deposits without verification In general, I was among them and I was unable to withdraw my balance from that incident and They did not accept my official documents

I just received another email from them to withdraw funds from their platform. Looks like this bull increased my funds there, I certainly won't go through their harassment for $5, but you should know that the withdrawal from Bittrex is still active.
I think that is one of their official address.

Code:

no-reply@global.bittrex.com

Please withdraw your funds

Dear xxx,

 

Based on our records, as of the date of this email your Bittrex Global account still holds an estimated value of $5.21.

 

We strongly recommend that you log into our platform and withdraw assets as quickly as possible.

 

Our customer support team remains available to assist you with any questions or concerns you may have during the transition process. Please create a support ticket at https://global.bittrex.com/Home/Support for assistance.

 

Kind regards,
 

Bittrex Global

Risk warning: Trading Tokens, and use of other Services provided by Bittrex Global (Bermuda) Ltd involves significant risks and potential for financial losses. The market for and trading in Tokens is speculative and is highly volatile. Trading and use of other services may result in loss of Tokens, decrease in or loss of all value for Tokens, inability to access or transfer Tokens, inability to trade Tokens, inability to receive financial benefits available to other Token holders, and other financial losses to you, even total loss of your investment.

 

Bittrex Global operates cryptocurrency exchanges in Liechtenstein and Bermuda. Bittrex Global GmbH is registered with the Financial Market Authority under Law of 3 October 2019 on Tokens and TT Service Providers (TVTG) in Liechtenstein to operate as a TT Exchange Service Provider, TT Token Depositary and Token Issuer on behalf and for the account of third parties. Bittrex Global (Bermuda) Limited is regulated by the Bermuda Monetary Authority and licensed as a Class F Digital Asset Business under the Bermuda Digital Asset Business Act 2018 to operate as a digital asset exchange, provide custodial wallet services and operate as a digital asset derivative exchange provider.


Please be aware of phishing sites and other online scams, and always make sure you are visiting the official [bittrexglobal.com] website when entering sensitive data.

Bittrex Global GmbH
Dr. Grass-strasse 12

9490 Vaduz
Liechtenstein

Bittrex Global (Bermuda) Ltd.
11 Bermudiana Road
Pembroke HM 08, Bermuda

[Rikafip]

I just received another email from them to withdraw funds from their platform. Looks like this bull increased my funds there, I certainly won't go through their harassment for $5, but you should know that the withdrawal from Bittrex is still active.

I got the same email from them yesterday, but the amount I have stuck there is not so big as yours ($1.40 lol).

I remember getting their withdrawal reminder emails last summer, and them saying that you have to do it until the end of August or something like that, so I guess it was just a bullshit as apparently they still allow withdrawals.

[JollyGood]

Thank you for clarifying what happened back in 2020 to your account (along with what seems many others). I am curious, if they did not accept your official documents in 2020 when you tried to resolve this issue, were you trying again as a matter of formality in the hope they will release your funds or did you really have high expectations? I have added the unloaded image from your post for easy viewing.

We have heard stories like this before, casinos and exchanges allowing their customers to make deposits but using KYC when customers try to withdraw. Any company doing that cannot be trusted because using KYC in that way is ethically wrong no matter what their terms of service state.

I apologize for my poor language, I can't explain the whole story for this reason (I apologize if there is an error in translation)..
In short, my account was disabled among many accounts at that time (almost 2020) in what is known as the arbitrary KYC incident, without allowing our balance to be withdrawn at that time. Because they were allowing deposits without verification In general, I was among them and I was unable to withdraw my balance from that incident and They did not accept my official documents