Dutyfree.io - Buy cheap cigarettes with Bitcoin

[JeezusChrist]

ONLY-

Can you check for me please. 

Ordered 6/15
Order #60668 was placed on June 15, 2016 and is currently shipped.

PRODUCT   TOTAL
CART SUBTOTAL:   $29.97
SHIPPING:   $2.99 via Simple airmail
ORDER TOTAL:   $32.96

Have not received anything and double checked my address. Everything is correct.  Shipment was to USA

[only]

Hi
 I'm in UK. order  #60685 1 cart Winston blue , 1 Camel Blue

Received letter from Border Force after 4 weeks stating that the goods was seized and I have to pay 47 GBP for 200 cig which means I have to pay a total of 94GBP + the initial order cost of 63 GBP that means 20 packs of cigarettes will cost me 157 GBP which will come to 7.85 GBP /pack a higher price than buying it from local store where I can get a pack of Winston Blue if reduced 6.49 GBP.

In top of that I have to go in the town where the seized goods are and complete forms or whatever.

Is nowhere stated in dutyfree.io FAQS that the excise duty or other penalties will make impossible to get it for a decent price in UK.
I read before ordering but ofcourse nothing in the FAQS saying the orders from UK you washing down the drain your money completely.
 
So is 100% for cigs to be sized if you're in UK. At least in my case.

6 years ago I ordered from some USA online store 10 Winston Red but don't remember the name of the store, also received letter after 1 month and goods was seized.
 
Based on assumption that you might photo shopped a letter from Border Force dutyfree.io won't refund your order if seized . What about the reference number of that letter? you can check the validity of that number don't you?
 
So dutyfree.io what's the deal here?

We talked extensively about this sort of situations both in our Terms (under #3) and FAQs (under "Will you refund me in case I am asked to pay the excise duty?”).

We can only re-dispatch your order to you free of charge if you refuse the parcel and it gets sent back.

[only]

Have not received anything and double checked my address. Everything is correct.  Shipment was to USA

Sorry, but your feedback score looks uninspiring. Bearing in mind the order you've mentioned has been dispatched without a tracking number, am I right in assuming it has actually arrived and you're now asking for a free carton?

[JeezusChrist]

Have not received anything and double checked my address. Everything is correct.  Shipment was to USA

Sorry, but your feedback score looks uninspiring. Bearing in mind the order you've mentioned has been dispatched without a tracking number, am I right in assuming it has actually arrived and you're now asking for a free carton?

Absolutely not. I am a regular customer and bought from you under my old account many times. My old name was stolen and used to scam. I am still very legit as always and your email response said that they were returned to you. Please update my order ONLY and maybe not make another accusation

ONLY-

Can you check for me please. 

Ordered 6/15
Order #60668 was placed on June 15, 2016 and is currently shipped.

PRODUCT   TOTAL
CART SUBTOTAL:   $29.97
SHIPPING:   $2.99 via Simple airmail
ORDER TOTAL:   $32.96

Have not received anything and double checked my address. Everything is correct.  Shipment was to USA

[only]

Have not received anything and double checked my address. Everything is correct.  Shipment was to USA

Sorry, but your feedback score looks uninspiring. Bearing in mind the order you've mentioned has been dispatched without a tracking number, am I right in assuming it has actually arrived and you're now asking for a free carton?

Absolutely not. I am a regular customer and bought from you under my old account many times. My old name was stolen and used to scam. I am still very legit as always and your email response said that they were returned to you. Please update my order ONLY and maybe not make another accusation

As I said previously, you have a very bad reputation and your order #60668 has been dispatched without a tracking number, which makes it untraceable.

We'll stick to our Terms.

[sergons]

Order #61024 paid July 5, 2016. The order has been lost the tracking information hasn't been updated since 18/7. I had conversation with Karl about this problem 3 weeks ago haven't got any reply jet.

[xnd]

how much do these cost in your country that you order them from a website?

[only]

how much do these cost in your country that you order them from a website?

You'd be surprised to find out how much smokes cost in say New Zealand, or Australia.

[sergons]

how much do these cost in your country that you order them from a website?

You'd be surprised to find out how much smokes cost in say New Zealand, or Australia.

Don't even bother to reply?

[iglasses]

in NYC Marlboro are $16 per pack in a store and can go as high as $20 in a bar.

[a3000]

A word of warning

I've ordered a couple of cartons using registered mail quite a while ago but haven't received them. Wrote letter to Only asking to resend the lost package, but instead received a reply that tracking system is imperfect.
Probably it is in some cases, but the previous package that I've ordered arrived and was tracked. When i tried to point that out, Only cut all communications, doesn't reply to emails and messages here.

The terms of service on the dutyfree.io is merely a text, nothing more.


Q: Will you refund/re-send lost orders?

A: We will re-send your order free of charge in case you can prove it’s actually been lost. For that you would need to have it shipped to you via Registered airmail. Having multiple previous orders and generally being a decent human being helps, too. We are not huge believers in free lunch.

Be warned.

[benik1]

Hey Karl,

I filled in the contact form on your website yesterday, but I haven't received a reply yet.
Could you take a look at my enquiry? The message was about a parcel that has been sent back to you.

[btcconsultant]

I'm also concerned about not receiving my order yet.

I ordered 2 sleeves on 7th August from the dutyfree.io website, got a "shipped" email the next day, and had nothing through yet (UK based).

I've been expecting a customs letter, but not even that yet. I'm starting to get a bad feeling about this ...

I'll be back to update if/when anything ever arrives.

edit1: no customs letter, no package yet. (Sep 12)

[only]

Hey Karl,

I filled in the contact form on your website yesterday, but I haven't received a reply yet.
Could you take a look at my enquiry? The message was about a parcel that has been sent back to you.

This issue has been resolved.

[Rokmendi]

A word of warning

I've ordered a couple of cartons using registered mail quite a while ago but haven't received them. Wrote letter to Only asking to resend the lost package, but instead received a reply that tracking system is imperfect.
Probably it is in some cases, but the previous package that I've ordered arrived and was tracked. When i tried to point that out, Only cut all communications, doesn't reply to emails and messages here.

The terms of service on the dutyfree.io is merely a text, nothing more.


Q: Will you refund/re-send lost orders?

A: We will re-send your order free of charge in case you can prove it’s actually been lost. For that you would need to have it shipped to you via Registered airmail. Having multiple previous orders and generally being a decent human being helps, too. We are not huge believers in free lunch.

Be warned.

Same for me, I order in december 2015 a pack of camel by tracked airmail that I've not received adn then in July 2016, in 2 case my ship was block at the aeroport. I ask for resend but I just received some reduction price, but after 2 ships lost I dont want to loose money again.
PS: i order from france.

[btcconsultant]

I'm also concerned about not receiving my order yet.

I ordered 2 sleeves on 7th August from the dutyfree.io website, got a "shipped" email the next day, and had nothing through yet (UK based).

I've been expecting a customs letter, but not even that yet. I'm starting to get a bad feeling about this ...

I'll be back to update if/when anything ever arrives.

edit1: no customs letter, no package yet. (Sep 12)

Just to update, I never did receive my package...

[only]

Just to update, I never did receive my package...

Was it tracked? If so, did you get in touch with us?

[dany86]

Hello

I have emailed you numerous times and you don't reply. It has been months since I ordered some cigs and have not received them. I told you the carrier informed me it is classed as lost.

I would like a refund for all this time I have been waiting.

Received no letter from customs either!

Please get back to me with a response.

Order 61204

[mrsalve]

This prices are higher then in shops of my country.

[pawel7777]

This prices are higher then in shops of my country.

Because they buy them from the shop in your country and sell to the countries with much higher prices, adding markup and shipping costs. That's how it works in general.