User 'Inno_ASIC' has not chosen to allow messages from newbies. Could you kindly PM me then to give you the order number?
@Inno_ASIC:
A month ago I had payment confirmation from your team and several emails have been sent to your company together with multiple posts for some updates... Nothing happened.
Your email (payment confirmation) stated:
Dear customer!
We are happy to tell you that your payment has been confirmed.
The shipment will be made within 1 month after payment confirmation.
We will inform you once got an update from the warehouse.
Your understanding will be appreciated.
Have a nice day!
With the month passed and
shipment to be made within 1 month... could I kindly get some updates on my order?
Edit no 1: After emailing to miner_market <
miner_market@innosilicon.com.cn> got a reply:
Dear customer,
The shipment will be arranged soon, we will arrange by payment sequence.
Your order is on the schedule.
We will keep you updated.
--
Best Regards
Chelsea Fu
Fingers crossed now
Edit no 2 (31st of July):Confirmation that my transaction is queued up based on payment sequence. Waiting for updates sometimes the following week with - hopefully - a tracking number.
Thank you @philipma1957Edit no. 3 (5th of august)A tracking number has been received
Edit no. 4 (9th August)The miner has arrived, it is working beautifully (steady 29.4th on factory settings but pulling 2500W - will need better vent), it is clean, no dust, no issues except the sound
.
Although, I like the small rubber 'feet' that reduce the vibrations.
This was indeed an amazing experience (innosilicon first purchase/panic/and all those mixed feelings)
Final question, hopefully, do the firmware update usually improves stability and/or consumption?