Flags: https://bitcointalk.org/index.php?action=trust;flag=657https://bitcointalk.org/index.php?action=trust;flag=658Scammers Profile Links: https://bitcointalk.org/index.php?action=profile;u=107290https://bitcointalk.org/index.php?action=profile;u=952969https://bitcointalk.org/index.php?action=profile;u=1022290Scammers Service Links: https://holytransaction.com/https://flyp.me/In 2017, i transferred all my coins to an online wallet called HolyTransaction. My friend advised it to me. He also used it to store rather large amounts, but for some reason he had no problems, but that’s another story ...
In my stupidity, I have not fully studied the functionality of this service.
There was a functional that was turned on by default and, what is most strange, it was possible to disable it only through the support service, which, by the way,
works just disgustingly.
It is easier to say - they do not work at all.By and large, i was relatively pleased with my experience with this wallet. It was very convenient to make transactions from the mobile phone and exchange coins directly inside the wallet (exchange is possible only for another cryptocurrency,
there is no fiat gateway), they have the functionality for that.
I also want to note that i periodically bought more coins for cash, but used other exchangers. There are quite a lot of them in Russia and so far the cryptocurrency sphere is not strongly regulated here - this is more than legal.
As stated by the creators of the service: "our service has cutting edge security". Ok, I believed them and was calm about the safety of their funds. But over time, it turned out that nothing.
Not so long ago, in early November, my daily limit was lowered in this order: $ 2000 ==> $ 1000 ==> $ 250 ==> $ 0.
At the time of reducing the limit to $ 1000, i turned to the support service.
Every day, as part of the daily limit, i withdraw my funds to a hardware wallet. But at one point,
they completely disabled the ability to withdraw funds WITHOUT WARNING.
After
5 days (!), i received a message from the support service with a request to provide documents identifying my personality: id, driver lisence, proof of adress, proof of residence and one of these identifications.
I provided all the documents and photos, as they requested. But i made a mistake, which i then repeated again. Having no experience with KYC, i sent proof of adress and proof of residence that were already in my passport.
Another
10 (!) days passed and received an answer from them. Ok, they accepted all documents except proof of adress and proof of residence. As it turned out, they wanted from me fresh proof of adress and proof of residence, no later than 90 days. OK. And one more time, due to inexperience, I sent them my bank statement as proof of residence.
But now they started asking for source of my funds ...
I want to draw your attention to this moment:
my fiat money was never even close to HolyTransaction. As i learned later, they have disabled the possibility of buying coins for citizens of Russia (thank God).And at this moment i began to appear doubts about the reliability of this service. Having submitted the documents and the requested information, i began to wait.
It took about
10 (!) more days and i received the following answer from them:
note: support service answered me only when i wrote negative comments about their work in their accounts on social networks.
i wrote them about the same thing every day, but they turned out to be able to answer only like this: soon, asap, sorry for delay etc.
for you, my friends, i want to inform you that my support ticket was created on november 10, 2018. at the moment 1 month and 12 days have passed - no progress on my question, my money is still illegally withheld by this service.After such a muddy, incomprehensible answer, i again began to rush their accounts in social networks. And then something happened that surprised me the most.
They banned me everywhere in their accounts.But then i immediately received such a response from the support service:
![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fi.ibb.co%2FpzVBC7j%2Fht2.png&t=663&c=zACzXjVMSX9zZg)
They have already begun to repeat, but the situation is hopeless and i gave them all the information again.
At the moment, more than 5 days have passed since their last reply - there is no more news from them. In desperation, i wrote about this experience on reddit, and there i received a response from HolyTransaction:
![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fi.ibb.co%2F5GBkVGG%2Fredd.png&t=663&c=wPSFs1JgTr-x8Q)
The narrative part of the story ends here. Further additional facts will be listed.
- They are hiding behind their terms and conditions. It is important to know that i started using the service in 2017. Their terms and conditions changed in June 2018. This happened silently, without any notice in the interface of this service. The change completely untied their hands and provided any means of holding funds, while the user's rights were blurred and minimized. It's illegal.
- The support service responds only when some negative thing concerns their public reputation. Not one of their answers was initiated by their will. All their answers came after i wrote them at absolutely all their social accounts. It is also important to know that all the negative is removed by them. The guys are very worried that someone will find out that they are fraudsters.
- The CEO of this service, @darbon, blocks me every time he sees any message from me.
- The team of this service often lies to me. Each message contains something like this: this is the last stage of the check, you will soon be able to withdraw funds. And you know what? The next time i get a list of the next requirements and another promise that this is the last stage of the check.
- I also call the Flyp.Me team scammers, because it’s the same people
note: i'm still learning english, so i can make mistakes sometimes. sorry.
note to mods: i can provide more proofs directly to pm. i will not post personal info here, in case of scammers attacks. they tried more than 5 times already.
note: i will update and add information as it is received.
note: but for now, let's spread this case on bitcointalk and elsewhere we can reach
Please, leave negative feedback on this users: they are all from HolyTransaction team.
https://bitcointalk.org/index.php?action=profile;u=107290
https://bitcointalk.org/index.php?action=profile;u=952969
https://bitcointalk.org/index.php?action=profile;u=1022290
also make post to their thread on bitcointalk with this thread reference :
https://bitcointalk.org/index.php?topic=3208626
https://bitcointalk.org/index.php?topic=472248.120
It is also important to know that all the negative is removed by them.
The guys are very worried that someone will find out that they are fraudsters.
So feel free to post link on this thread at their social accounts:
https://t.me/flypme
https://www.facebook.com/holytransaction/
https://www.facebook.com/flypme/
https://twitter.com/holytransaction
https://twitter.com/flyp_me
Big update:
There is the list of documents, which i send to support service of HolyTransaction:
- Passport
- Driver lisence
- Proof of adress
- Proof of residence
- Debit card statement
- Notarized copy of passport
- Notarized copy of driver lisence
- Notarized copy of proof of adress
- Notarized copy of proof of residence
- Sworn translation of passport in english
- Sworn translation of driver lisence in english
- Sworn translation of proof of adress in english
- Sworn translation of proof of residence in english
All this documents were in PDF (scanned) and JPG (photo).