I'm running out of patience too with MinerEU. Let's see what happened:
Sunday May 18th: I order an A2 Mini. No problem. Later that evening I decide to order another one. I can't pay in BTC, because they screwed up the site.
Monday May 19th : Early morning I try and order again. It works. So now I have ordered and paid 2 A2 Minis. Later that day a message appears on the website that there was some electrical problem in the warehouse. About 1-2 hours later that message is changed into 'due to having alot of orders shipping for orders as of May 20th is delayed, but orders up till and including 19th of May will be shipped'
Well, that didn't happen. I wait untill Thursday the 22th, no confirmation of shipping yet. I email them and they assure me it will ship Friday. I get a tracking number for both.
Monday the 26th: I email them again. It's a banking holding holiday, they blame the courier and can't inquire.
Tuesday the 27th: I email them again, telling them that I see 1 order moving but not the other. Some back and forth emailing again... Ofcourse with 1 email a day, this takes up till Wednesday. Thursday I see the other order move aswell, but with another tracking number. Yet they persist it's the courier that screwed up.
Both miners arrive no sooner than Monday 02/06. Scratched and dented. But they work....
Exactly 7 days later, one breaks down. Again there is the lengthy process of emailing back and forth. I tell them that the PSU and 1 blade isn't functioning. I suggest to repair it myself if they send me the items, since I don't want the miner to get lost in the mail. We're talking $3800 here....
It takes FOREVER to get this done. Final 'solution' is refunding me for a PSU and sending me a blade. This was sent to me last week and arrived Friday 27th of June (!!!!!)
The blade was sent in a fucking bag and a piece of cardboard !!!!
![](https://ip.bitcointalk.org/?u=http%3A%2F%2Fi61.tinypic.com%2Fw1entz.jpg&t=665&c=ShLwNSBGe_E4IQ)
I was expecting a blade with heatsink, but is just the PCB. Fine, I go out and buy arctic silver and start to assemble. Then I realise this PCB is larger than the old one....
![](https://ip.bitcointalk.org/?u=http%3A%2F%2Fi57.tinypic.com%2F14vlmps.jpg&t=665&c=ehYP5X2CJ8o_Tw)
So, in order to make it fit, eventually I just flip it around.
![](https://ip.bitcointalk.org/?u=http%3A%2F%2Fi58.tinypic.com%2Fw2cbye.jpg&t=665&c=ocjNlfbUiFF0Ig)
I connect the wires.... And it wont work. It wont even turn on with just the controller and the 'new' blade connected. My conclusion: That balde is broken too.
So there we go again... I email, I tell them I want a full refund or a complete replacement. A complete replacement it is, so I ship off the A2 last Monday. With a signature for receiving it required.
Guess what... It should have arrived, someone should have signed, and MinerEU sais they haven't got it yet....
I am so FUCKING UPSET right now. I pay a fucking $3800 for a piece of hardware that I calculate as possible to ROI in 2 months. So far one of them has had exactly 7 days to run, and by now we're close to 1 month further without it hashing. It will take me till the end of the year now to squeeze some pennies out of it.
On top of that, I'll just have to wait and see if they figure out where it is. If not then what, I've lost $3800
![Huh](https://bitcointalk.org/Smileys/default/huh.gif)
I DONT THINK SO !!!
I am fed up with MinerEU. 1 fucking reply to email each day is no way to run a business. And I want either my miner or my money !!!