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Author Topic: Blackjack.fun |SLOTS|SPORTS|ESPORTS| JACK Token  (Read 44202 times)
dimonstration
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September 02, 2022, 10:32:28 AM
 #2541

As said he understands the standard rules in every casino but what's surprising is why he was told to complete KYC when his activities as a normal gambler and the balance is less than $500. Another strange thing is that his activity is restricted in the chat room which I think is unrelated to KYC.


Kyc is not asked without any reason. Maybe they have defected some stuffs. Most provably about alt accounts.  But I'm not sure though.  But I can suggest everyone if face any problem of playing or muted in chat, shortly check your registered email.

In my case, I assume they asked me to do KYC because I keep depositing and withdraw my balance regular. I usually deposit and withdraw 2 times a day since I gamble morning and night but I never leave my balance on the casino except yesterday when my account was disabled.

My account is already fixed and I manage to verify my account to withdraw my balance. Thank you for forwarding my issue to the devs because I received the reply to my email right after I bumped on it. I assume they are applying KYC to user that reached certain total deposit and withdraw amount.

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.Duelbits.
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Peanutswar
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September 02, 2022, 10:38:38 AM
 #2542

As said he understands the standard rules in every casino but what's surprising is why he was told to complete KYC when his activities as a normal gambler and the balance is less than $500. Another strange thing is that his activity is restricted in the chat room which I think is unrelated to KYC.


Kyc is not asked without any reason. Maybe they have defected some stuffs. Most provably about alt accounts.  But I'm not sure though.  But I can suggest everyone if face any problem of playing or muted in chat, shortly check your registered email.

I guess just some thing they notice with the account well it is already fixed and it is good that soju are still kept in touch with the blackjack management so we can make a immediately fix with the issue we are facing with, currently I'm addicted in playing with their slots and in the night i have the routine of playing blackjack lol keep enjoying but still manage with risk.

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Dewi Aries
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September 02, 2022, 10:39:10 AM
 #2543

As said he understands the standard rules in every casino but what's surprising is why he was told to complete KYC when his activities as a normal gambler and the balance is less than $500. Another strange thing is that his activity is restricted in the chat room which I think is unrelated to KYC.


Kyc is not asked without any reason. Maybe they have defected some stuffs. Most provably about alt accounts.  But I'm not sure though.  But I can suggest everyone if face any problem of playing or muted in chat, shortly check your registered email.

In my case, I assume they asked me to do KYC because I keep depositing and withdraw my balance regular. I usually deposit and withdraw 2 times a day since I gamble morning and night but I never leave my balance on the casino except yesterday when my account was disabled.

My account is already fixed and I manage to verify my account to withdraw my balance. Thank you for forwarding my issue to the devs because I received the reply to my email right after I bumped on it. I assume they are applying KYC to user that reached certain total deposit and withdraw amount.

Glad to hear your problem is resolved, related to your account maybe they suspect you are doing money laundering?
In other casinos when I deposit then I have to make a wager at least 1x my deposit, did you do it? just want to make sure to anticipate in the future.

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Coin_trader
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September 02, 2022, 10:55:07 AM
 #2544

As said he understands the standard rules in every casino but what's surprising is why he was told to complete KYC when his activities as a normal gambler and the balance is less than $500. Another strange thing is that his activity is restricted in the chat room which I think is unrelated to KYC.


Kyc is not asked without any reason. Maybe they have defected some stuffs. Most provably about alt accounts.  But I'm not sure though.  But I can suggest everyone if face any problem of playing or muted in chat, shortly check your registered email.

In my case, I assume they asked me to do KYC because I keep depositing and withdraw my balance regular. I usually deposit and withdraw 2 times a day since I gamble morning and night but I never leave my balance on the casino except yesterday when my account was disabled.

My account is already fixed and I manage to verify my account to withdraw my balance. Thank you for forwarding my issue to the devs because I received the reply to my email right after I bumped on it. I assume they are applying KYC to user that reached certain total deposit and withdraw amount.

Glad to hear your problem is resolved, related to your account maybe they suspect you are doing money laundering?
In other casinos when I deposit then I have to make a wager at least 1x my deposit, did you do it? just want to make sure to anticipate in the future.

I believe this maybe the case on his issue because there’s no wagering requirements on blackjack.fun while he mention that is doing this unusual activity of moving his balance in and out to his account on a single day. This will really raise an alarm to the security team of the casino. I’m glad to see that he just asked for KYC and no further question because this action might result to ban of account once they suspect the transaction is for money laundering.

Blakcjack.fun is the only casino that I know that don’t have wagering requirements on deposit. Maybe it’s time to add now to avoid this conflict in the future.

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..PLAY NOW..
Dewi Aries
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September 02, 2022, 11:24:56 PM
 #2545


Blakcjack.fun is the only casino that I know that don’t have wagering requirements on deposit. Maybe it’s time to add now to avoid this conflict in the future.

Not bad idea, admin also plans to set deposit rules to participate in hourly contests will likely take effect after the weekly contest ends
By the way now the rain feature is available check in the chat room
Min: rains 24630 sat Max: 492596 sat

Who wants to try it first?  Smiley

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..PLAY NOW..
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September 03, 2022, 10:53:23 AM
 #2546

Rain is a good idea Wink but how it works ? What are the rules to be eligible?
User must be online / have made some deposit / have played some chip?


I have noticed in my Vip page that I have this option triggered

How it's counted this bonus? How much I need to play each day? (it's only for consecutive days of playing?) This bonus is different from the 5 mbtc gambled 5 days?

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dimonstration
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September 03, 2022, 12:19:26 PM
 #2547

Rain is a good idea Wink but how it works ? What are the rules to be eligible?
User must be online / have made some deposit / have played some chip?


I have noticed in my Vip page that I have this option triggered

How it's counted this bonus? How much I need to play each day? (it's only for consecutive days of playing?) This bonus is different from the 5 mbtc gambled 5 days?

Rain usually benefits online user that active on the chat box before the player use the rain feature. I will play later today to verify exact feature but common rain only depends on the activity of the chat box.



FYI that bonus is same on the 5mbtc gamble per day. You will received 1mbtc reward when you complete the 7 days 5mbtc wager each day. It’s not necessary to do it consecutively. You can still complete the task on the next day in case you missed one day to complete the bonus. It will reset after 7 days.

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Dewi Aries
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September 05, 2022, 06:44:44 AM
 #2548

Rain is a good idea Wink but how it works ? What are the rules to be eligible?
User must be online / have made some deposit / have played some chip?


I have noticed in my Vip page that I have this option triggered

How it's counted this bonus? How much I need to play each day? (it's only for consecutive days of playing?) This bonus is different from the 5 mbtc gambled 5 days?

Rain usually benefits online user that active on the chat box before the player use the rain feature. I will play later today to verify exact feature but common rain only depends on the activity of the chat box.



FYI that bonus is same on the 5mbtc gamble per day. You will received 1mbtc reward when you complete the 7 days 5mbtc wager each day. It’s not necessary to do it consecutively. You can still complete the task on the next day in case you missed one day to complete the bonus. It will reset after 7 days.

bitbollo is one of the active players on Blackjack.fun too bad if he doesn't take advantage of his VIP level  Shocked
This is not the first time I have seen VIP members not understanding how to claim this weekly bonus means admin should add information about this clearly.

..Stake.com..   ▄████████████████████████████████████▄
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entebah
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September 05, 2022, 06:47:47 AM
 #2549

Rain is a good idea Wink but how it works ? What are the rules to be eligible?
User must be online / have made some deposit / have played some chip?


I have noticed in my Vip page that I have this option triggered

How it's counted this bonus? How much I need to play each day? (it's only for consecutive days of playing?) This bonus is different from the 5 mbtc gambled 5 days?

i think you need to wager a minimum of 5mbtc/day to get that bonus
the new update was rain which is implemented yesterday and it will give rain to people who are chatting in the last hour

Piesel
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September 05, 2022, 06:59:57 AM
 #2550

Blackjack fun happens to be one of the most active casino around here and is always ready to solve players'' issues most of the feedback given on this thread have all been attended to and actions are taken accordingly.

Am going to play some games there during this week and I will be giving my review about the casino in the next couple of days to come also I wish the team success as their continue to grow their presence on this forum
teddybu
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September 05, 2022, 07:07:12 AM
 #2551

I can't access the website,anyone?
entebah
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September 05, 2022, 07:16:07 AM
 #2552

I can't access the website,anyone?

maybe they are still in the progress to update the website to V3 because i can't access the website too for around 2 hours already
the website just shows a black screen

sverelst
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September 05, 2022, 07:17:28 AM
 #2553

I can't access the website,anyone?

maybe they are still in the progress to update the website to V3 because i can't access the website too for around 2 hours already
the website just shows a black screen

Same here. Might indeed be the case.
atomicarthur
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September 05, 2022, 07:21:16 AM
 #2554

I can't access it too was thought it was only me. Hopefully it will be fixed soon.
sujonali1819
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September 05, 2022, 07:32:11 AM
 #2555

It's already fixed. check now. Smiley

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bitbollo
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September 05, 2022, 08:45:06 AM
 #2556

Rain is a good idea Wink but how it works ? What are the rules to be eligible?
User must be online / have made some deposit / have played some chip?


I have noticed in my Vip page that I have this option triggered

How it's counted this bonus? How much I need to play each day? (it's only for consecutive days of playing?) This bonus is different from the 5 mbtc gambled 5 days?

Rain usually benefits online user that active on the chat box before the player use the rain feature. I will play later today to verify exact feature but common rain only depends on the activity of the chat box.



FYI that bonus is same on the 5mbtc gamble per day. You will received 1mbtc reward when you complete the 7 days 5mbtc wager each day. It’s not necessary to do it consecutively. You can still complete the task on the next day in case you missed one day to complete the bonus. It will reset after 7 days.

bitbollo is one of the active players on Blackjack.fun too bad if he doesn't take advantage of his VIP level  Shocked
This is not the first time I have seen VIP members not understanding how to claim this weekly bonus means admin should add information about this clearly.


Agree with you, Smiley and I have already made the same request a while ago... such information should be placed clearly in their homepage or VIP page or ToS. We can't ask each time on forum for explanation.
Maybe with next update it could be added more details about VIP benefits/bonuses, I think it could be very useful for all players.   

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Dewi Aries
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September 05, 2022, 09:17:46 AM
 #2557


Agree with you, Smiley and I have already made the same request a while ago... such information should be placed clearly in their homepage or VIP page or ToS. We can't ask each time on forum for explanation.
Maybe with next update it could be added more details about VIP benefits/bonuses, I think it could be very useful for all players.   

It's true we asked for it a while ago but we must always remind them because the admin often forgets to add it to the list
Recently I saw they added a feature that wasn't on the list that's why I assume the admin often forgets  Roll Eyes
Unless it's a priority feature, it's fine to add it first.

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Wind_FURY
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September 05, 2022, 09:46:52 AM
 #2558

I want to play more in BlackJack.fun, and try the VIP system in the casino, but I cannot play my favorite game.

sujonali1819, can you request directly to the owners to please fix the Craps games by Nucleus? It doesn't load for me, but in OwlGames I play Craps by Nucleus without any loading issues. If it cannot be fixed, another suggestion would be to add Craps by Evolution, live and first person. Cool

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teddybu
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September 05, 2022, 11:13:12 AM
 #2559

Im Suggest, Please do some level VIP like other/next level.

1BTC=1mBTC  rewards   with task wagered.
10BTC=(n)mBTC with task wagered.
50BTC=(n)mBTCwith task wagered.
100BTC=(n)mBTCwith task wagered.

Task with different level will user survive and keep active with the casino.

I know that's bad to compare,but other casino have some different seat for those user active and earn tons wagered.
sujonali1819
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September 05, 2022, 11:53:17 AM
 #2560

I want to play more in BlackJack.fun, and try the VIP system in the casino, but I cannot play my favorite game.

sujonali1819, can you request directly to the owners to please fix the Craps games by Nucleus? It doesn't load for me, but in OwlGames I play Craps by Nucleus without any loading issues. If it cannot be fixed, another suggestion would be to add Craps by Evolution, live and first person. Cool
Hi, Ok, I will forward the info to the owner. by the way, you can not play the Craps by Evolution? I have just tried to enter the game by the Evolution Lobby, it's working well to me. (though I did not play there, since I could enter the game it should be playable IMO.)

If not working for you then I assume it could be GEO blocked.

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