STEP TO TAKE WHEN PAYMENT IS BEEN DELAYED BY AN ONLINE CASINO

[uneng]

Seems you are in trouble. If a casino or exchange asks for kyc, you have to show them your personal data, otherwise your money will be stuck.
I don't know if it would be possible at the casino you were playing at, but if you had a friend, someone trustful there, you could tip him your prize, then he could cash out the money and give you later.
Anyway, be careful next time, and don't play at casinos where kyc is a must if you don't want to show your identity, read their terms before playing.

[beerlover]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

Why do I think you are just been unnecessarily impatient? I am glad that you have already added in your comment that the attribute of the site that got you playing there is that it offers instant payment, so for a site that have been known for instant payment, why not give them more time to sort out whatever issues that is causing delay in your withdrawal? I have encountered an issue like this before, but because I was very sure of the site and it wasn’t my first time playing there, I relaxed till my payment was paid. You can do same if you know the site so well or otherwise

You can reach out to the team support. I believe they will provide answers to your questions.

[SirLancelot]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient

What site is that? you have to contact the customer services or anyone who are connected to that gambling site and tell them your problem.
If there's a delay on my withdrawal, I would get out of my money and i will not let that casino to take my money easily. I'll expose their shit sites if they can't pay me that's how you make shit with the gambling sites who you can't trust.

We see such frustration in the eyes of many gamblers when something like that happens to them because they win after their efforts. Such sites which are not responsive in this regard should be crashed by search engines because they should provide a safe source. If search engines look into their responsibility and we also think wisely to play with famous sites then there will be no issue I think.

[Kanda Yu]

Well, probably contact them via email is an option but still a vague idea I guess. I think before you engage in some online casino you should check it first if they have bad reviews or something, find out if they have an issue on payment. Personally, I am currently in bitcoin casino and I do check it first if there's an issue but I find out some of its features that it has Live Chat, Email support 24/7, Low deposit options, Fast withdrawals, SSL encryption and so far they never fail me. I am full of myself that it is reliable one based on my experience I had in this bitcoin casino.

[upsidedown75]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

Its really painful having to play on a site, win money and then come to face another demand of filling KYC form, I am surprised that you didn’t see it as a requirement for withdrawal before starting to gamble because most of the sites asking for KYC do it before the game. I do not know how much is involved so I can’t advise you to just bull shit the site and move on.

So you have the option of either filling the form to get your money or let go and think of other sites to play but for now, you can keep on sending messages to them. If I may ask, what site is that and is it a cryto casino site? How much is involved and do you feel its an amount you can forsake, if you can please do and look for other sites that will not be that unfair to you.

[asayoyaasa]

Well if your not hiding anything then just fill out the kyc forms and be on your way with your money
The only reason someone doesnt want to to a kyc is they are hiding something.

Well, not all casino request KYC immediately at their customers when they register at the sites, not even when I try to make a deposit, I found some casino just like that. And when we win some big amount of money they start asking about KYC this and that. Some casino even declines the winning money and have like a thousand reasons why they did not have to give you that money.
I once asked to support in some casino about KYC, they say it's not mandatory and they don't need that, but if it's necessary they will ask you about it. That's just like the way to scamming their customers in my opinion.

[AjithBtc]

Well if your not hiding anything then just fill out the kyc forms and be on your way with your money
The only reason someone doesnt want to to a kyc is they are hiding something.

Well, not all casino request KYC immediately at their customers when they register at the sites, not even when I try to make a deposit, I found some casino just like that. And when we win some big amount of money they start asking about KYC this and that. Some casino even declines the winning money and have like a thousand reasons why they did not have to give you that money.

Yes, to avoid such issues better is to go through the terms and conditions of the respective gambling website. As like exchanges having the limitations on withdrawal in respect to different levels based on the KYC gambling websites might have got their own terms. There are casinos where the bonus got cannot be withdrawn, several users used to mention this as an issue. Big winnings were stopped from withdrawal which is a kind of making the users loss the funds to the house out of frustration.

[asayoyaasa]

Yes, to avoid such issues better is to go through the terms and conditions of the respective gambling website.

Exactly, and don't forget when in doubt always ask!
You can ask about the reputation of that site you want to play here, cause maybe one or two people here have been played there. Or just asking their support about the details of the casino. Sometimes they not specify the country that not allowed at their site etc.

[Ucy]

I wonder why the payments are delayed . Anyone knows the real reason for this? I kind of think they don't have enough money to pay the winner so they wait for more gamblers to play to enable them pay the winner from there. Or they are doing background checks on him/her?

[RealMalatesta]

We first need to know the name of the casino.If it is one of the trusted casinos which have a thread in the forum here I am sure that they will sort things out.

The real problem is if you were lured into a casino which had a lot of good flashing banners but is not well known in our gambling community here as it means in most of the cases that this casino probably is a scam casino.I hope you have not run into one such casino.

I bet it’s not a familiar casino site, I am very sure that the OP has tried one of those new sites with good promises and offers that would be hard to keep up with, if it was one of the common sites, he would have been so fast to drop names. This is always the mistakes with these gamblers, play on familiar sites they wouldn’t and when there is an issue they are back on the forum.

I hope the OP has not been duped because from the post, a site that has refused to give any tangible explanation on the reason for holding unto payment for days is nothing but a scam site. I cant even handle a site that will hold my payment for more than 5 hours let alone days. Please report that site as soon as possible.

Obviously mate, for the op not to drop the full details, it is so true that he has been carried away by one of those new sites. If it were to be a site that is familiar I trust he would be fast to call names but shame would not allow the guy drop all the vital info that could be of help.

I only suggest he checks at their support system and send messages to them and expect they respond quickly. I have had this type of experience, mine was on a legit site, my complains were attended to as soon as possible and I had the issue resolved within a couple of days. It all depends on the site and what could cause the delay but I do hope it is resolved soon because I can imagine what the OP might be going through at the moment.

[jrrsparkles]

I wonder why the payments are delayed . Anyone knows the real reason for this? I kind of think they don't have enough money to pay the winner so they wait for more gamblers to play to enable them pay the winner from there. Or they are doing background checks on him/her?

Probably they might be out of funds so they are waiting for their bankroll to fill and then will pay the rewards and most reputed gambling sites also face this issue due to the changes of price of crypto currrencies but the condition will change quicky if they are managed to pay the rewards as soon as possible or it will completely ruin their reputation which make them no more profitable through gambling.

[guoyu78]

Well if your not hiding anything then just fill out the kyc forms and be on your way with your money
The only reason someone doesnt want to to a kyc is they are hiding something.

Well, not all casino request KYC immediately at their customers when they register at the sites, not even when I try to make a deposit, I found some casino just like that. And when we win some big amount of money they start asking about KYC this and that. Some casino even declines the winning money and have like a thousand reasons why they did not have to give you that money.
I once asked to support in some casino about KYC, they say it's not mandatory and they don't need that, but if it's necessary they will ask you about it. That's just like the way to scamming their customers in my opinion.

But that is very wrong, if a site must make KYC regulation compulsory, then I feel it should be done as soon as a player logs in, allowing a player to play and after winning then requesting for KYC is bad and I will not take it at all.  It’s a shameful act on the casino sites that do this and I feel they are scam.

I have never encountered this and I hope never to, because I cannot imagine what my reaction would be. This isn’t about having something to hide but it is about personality, I like when I gamble secretly an making me go against my will because of my money which is my entitlement is  a terrible act.

[Cacingkemi]

I read that it didn't find the site that the OP meant, did anyone know the site? as far as I know, crypto site almost 75% does't need KYC to withdraw, 10% must use KYC and 15% scam sites. Maybe the OP visited among scam sites cause him didn't tell name site, as gamblers we must tell the truth.

[darewaller]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

Why do I think you are just been unnecessarily impatient? I am glad that you have already added in your comment that the attribute of the site that got you playing there is that it offers instant payment, so for a site that have been known for instant payment, why not give them more time to sort out whatever issues that is causing delay in your withdrawal? I have encountered an issue like this before, but because I was very sure of the site and it wasn’t my first time playing there, I relaxed till my payment was paid. You can do same if you know the site so well or otherwise

You can reach out to the team support. I believe they will provide answers to your questions.

Impatience for someone who has encountered delayed in payment for days? This is absolutely ridiculous. I wouldn’t even stay for days like the OP and you forgot to see the part he mentioned the site requesting for KYC. Honestly I feel it is totally wrong for a casino siyte to delay payment, there should be no reason for this

I play on a number of casino sites and I get my payment instantly as a matter of fact, I wouldn’t even play if I am aware there would be delay. Lets call a spade a spade bro, its really not cool and completely unacceptable for a site to do that and as for asking for KYC after he must have won on the site, I feel that must be a scam site.

[DoublerHunter]

I read that it didn't find the site that the OP meant, did anyone know the site? as far as I know, crypto site almost 75% does't need KYC to withdraw, 10% must use KYC and 15% scam sites. Maybe the OP visited among scam sites cause him didn't tell name site, as gamblers we must tell the truth.

^ That is right, a little of the percentage of gambling casinos now have implemented KYC, because that doesn't need to the gambling casino.
First, before you have been using that site you must do a little research, read the FAQ and also read the terms and conditions. In OP case, you can simply contact the support team of the gambling site and patiently wait for at least 24 hours before taking action to complain. Unless, if you are scammed already when having a wrong choice of the gambling casino site.

[rodel caling]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

Next time you need to make sure that their not requiring kyc if you hate it, but for now you need to follow the rules of the gambling site to process your winning bet withdrawal or else forget it if you want stay anonymously.

[traderethereum]

I wonder why the payments are delayed . Anyone knows the real reason for this? I kind of think they don't have enough money to pay the winner so they wait for more gamblers to play to enable them pay the winner from there. Or they are doing background checks on him/her?

We don't know the real reason from them because they don't explain in details about the real situations.
Maybe they run out of the funds, maybe they need to check the account before they send the money, maybe they need to wait for a while to see the fee will reduce, or anything else.
Maybe he needs to be patient for a while, and meanwhile, I think he needs to stop for a while and only waiting for his problem solved.

[GregH37]

I read that it didn't find the site that the OP meant, did anyone know the site? as far as I know, crypto site almost 75% does't need KYC to withdraw, 10% must use KYC and 15% scam sites. Maybe the OP visited among scam sites cause him didn't tell name site, as gamblers we must tell the truth.

I believe the OP must have used a scam site and he’s probably ashamed to admit it, because a site that would delay payment for days is definitely not genuine. I even find  the action of those few casino sites that requests for KYC wrong because  for one, would not submit my KYC on any gambling site, thank God there are more sites that do not care about KYC than those who do.

It’s just so sad that despite all the suggestions we always drop on this forum on how to avoid scam sites, there would still be gamblers that will fall for it, I feel for the player involved in this, no money is too small to loose, especially when it happens unwillingly like it is with the OP.

[Betwrong]

I played on casino site some days back and won a  certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.

OP, it's been 6 days since you opened this thread, and I think many of of us here want to know what's the progress? Have you provided them with KYC info? Do you know anything about other users of that site? Can they withdraw their money from there? And, probably the most important thing, what is the name of the site you are talking about?

From my experience, withdrawal process takes from 1 to 24 hours on good gambling sites, and sometimes it's almost instant. If they make you wait more than 24 hours after you initiated a withdraw, that's a red flag imo.

[ethereumhunter]

I wonder why the payments are delayed . Anyone knows the real reason for this? I kind of think they don't have enough money to pay the winner so they wait for more gamblers to play to enable them pay the winner from there. Or they are doing background checks on him/her?

We never know the real reason why the payment was delayed because if the player did not make any cheat at all, then he will get his payment as soon as possible. But if something was happening, then the best thing he can do is contact the support system and ask them why the payment was delayed. I am sure a good gambling site will explain to him if something bad was happening, so the delayed of the payment will not be a problem.