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Author Topic: 💠 [ANN] SmartMixer.io | Crypto Mixer | Be Smart, Be Anonymous ❗❗✅  (Read 4467 times)
smartmixer (OP)
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January 31, 2020, 01:00:50 PM
 #121

It's my first time to use this website. And I'm nervous because my bitcoin deposit is not yet confirmed even one confirmation after 24 hours. An hour later my order ID already deleted on their website. I'm not expecting anymore to receive my bitcoin because 24 hours is already done. But when I check my wallet the total amount after mixing is already there. I'm happy because I already received my bitcoin. Thanks for the service smartmixer.

Thanks for your feedback. Sorry for the inconvenience. Sometimes the blockchain is overloaded, so confirmation takes longer than usual.  Which is not our fault.



I understand that to proceed mixing i need to accept this point but is there any way to get back bitcoins that arrived to address later than 24h? Sometimes extraordinary things happens (like casino/exchange proceed delay) and i don't see that in TOS.

BTW. Where is full TOS?



This redirects me to FAQ

Hello Tytanowy Janusz, thank you for the comment. Of course, there is a possibility to receive the coins back if any issues occur. In case of an issue, please contact our support department via the chat option and attach the letter of guarantee. The supporter will take care of everything and guide you so you receive your coins back or mixed coins to the desired address that was submitted before the mixing operation.

Regarding the Terms of Service. Thank you for informing us about that. Terms of Service were ready, however, the linking wasn’t properly set. Now, by clicking on the button, you will be redirected to the Terms of Service. Or you can find it by clicking on this link: https://smartmixer.io/en/terms.

SmartMixer.io | Best Crypto Mixer | Be Smart, Be Anonymous!
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Tytanowy Janusz
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January 31, 2020, 01:52:16 PM
 #122

Regarding the Terms of Service. Thank you for informing us about that. Terms of Service were ready, however, the linking wasn’t properly set. Now, by clicking on the button, you will be redirected to the Terms of Service. Or you can find it by clicking on this link: https://smartmixer.io/en/terms.

Thank you for quick response and fixing the case. I've tested it and it work ok now.

However my other report is still not fixed.

I think that you need to improve "Mixing Strength Meter".
If I set Service Fee to minimum (1%) and delay to minimum (0 min) Mixing Strength Meter shows (weak/decent/strong/smart)
If I set Service Fee to 1,0031% (the lowest possible but higher than 1%) and delay to 7 min (the lowest possible but higher than 0 min) Mixing Strength Meter shows (weak/decent/strong/smart). I think that it's as week as first setup. What makes it so strong? Extra 0.0031% fee and 7 min delay (less than 1 bitcoin block)?
It is clear that you have knowledge in this topic, because you are right: Such low service fee and transfer delay is not advisable and not really strong. It is recommended to use higher service fees with random numbers after the comma (no even numbers). Also the transfer delay shall be set at several hours or at best, days.

We will fix the indicators for the Mixing Strength Meter to visualize a proper level of mixing strength.

Mixing Strength Meter is still not showing anything that can be useful for your customer. If fact it is misleading. It think that it would be better to delete it.

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February 01, 2020, 09:34:57 AM
Last edit: February 07, 2020, 02:45:36 PM by smartmixer
 #123

Hello Tytanowy Janusz, thank you for the comment. Thanks for your suggestion. We have reviewed it and our team will come up with a new concept to add it to our next deployment.

_______________________________________

How Will the Bitcoin Halving Affect the Price of the Cryptocurrency?

Bitcoin halving happens every four years and with it comes a volatility in the price of the cryptocurrency. Will the same pattern happen after the forthcoming event? Read on to find out.

https://smartmixer.io/en/blog/how-will-the-bitcoin-halving-affect-its-price


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February 02, 2020, 02:56:09 PM
 #124

I have used your service to mixer my coins for a couple of times. It was a nice experience and the whole mixing process was smooth without any huddles. I however have a question of the Smartmixer code.

It's a good tool to avoid getting back your old coins but now since it's said that all the mixing data logs are deleted after 24 hours. How are you able to connect the Smartmixer code to specific previous and future transactions?

Won't the Smartmixer code compromise anonymity and be used to connect transactions just in case things go wrong at one point?

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smartmixer (OP)
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February 03, 2020, 09:21:55 AM
 #125

I have used your service to mixer my coins for a couple of times. It was a nice experience and the whole mixing process was smooth without any huddles. I however have a question of the Smartmixer code.

It's a good tool to avoid getting back your old coins but now since it's said that all the mixing data logs are deleted after 24 hours. How are you able to connect the Smartmixer code to specific previous and future transactions?

Won't the Smartmixer code compromise anonymity and be used to connect transactions just in case things go wrong at one point?

Hello JeromeTash, thank you for the comment. We have listed and answered this question in our FAQ. I will insert it under our comment.

How can you avoid a return of same coins when no data is saved?
As mentioned, we do not save any data in our database, such as deposit and withdrawal addresses or transactions. Such information is only used as long as is technically necessary to complete a transaction and is automatically deleted after. To ensure that our users do not receive the same coins they have mixed earlier, Smartmixer uses a One-Way-Encryption process with hashing operations.

Different parameters will be utilized in order to calculate the hashes. The result of the one-way-encryption algorithm will be assigned to the smart code and cannot be deduced from our deposit address. Therefore, the smart code should be entered before each mixing operation.

Additionally, we assign our users one of several pools for each transaction. So, whenever the user has been already assigned a specific Pool for a transaction, he or she will receive withdrawals only from other pools of the same category that are managed internally in our system. Thus, we guarantee the highest security in just two steps and without loss of anonymity. Our users never receive the same coins mixed before with our service.

SmartMixer.io | Best Crypto Mixer | Be Smart, Be Anonymous!
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February 04, 2020, 04:19:42 PM
Last edit: February 04, 2020, 06:02:39 PM by smartmixer_scam
 #126

Some time ago i used this service.
I was interested in the option "Stealth Pool" on this site, I used the service for the intended purpose, the amount is certainly large for me >30,000 USD, given that the fee for this operation is from 4 percent.

I completed the order and after some time received my payment minus 4-5%
percent of my amount, but I went to the blockchain explorer and returned a few transactions up to establish the source of payment, there was no limit to my wondering, my deposit transaction from the withdraw transaction was a chain of 5 transactions, in fact, mixer paid me 100% of my funds back that I deposited to them.

After I contacted the support service in an impudent manner, they completely returned 4% of my costs to me back, but before that they asked me to delete a message from this thread where I indicated only that the support does not respond 12 hours to my ticket.

From their words they say there was a failure, I do not believe in their words.

I WANT SIMPLY TO WARN USERS THAT THIS SERVICE HAS A RESERVE OF MAXIMUM 1-2 BTC, I DO NOT RECOMMEND USING IT. They will simply deceive and scammed when they receive an amount greater than mine, $30,000 is not enough for them.

In confirmation of my words, I will provide a user with a good reputation in this forum a letter of guarantee. Only he must confirm that the letter is correct, and the connection between deposit and payment of 100%, do not publishing my addresses and other information.

Caution with such services. good luck.
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February 05, 2020, 06:11:14 AM
 #127

Is it just me or there is some problem with smartmixer. I have failed to go past the stage of order details. Whenever i click on the continue button, i get the error indicated in the picture


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February 05, 2020, 09:53:16 AM
 #128

Is it just me or there is some problem with smartmixer. I have failed to go past the stage of order details. Whenever i click on the continue button, i get the error indicated in the picture


same problem here, even I set up all on high fee and strong.
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February 05, 2020, 03:02:19 PM
 #129

Is it just me or there is some problem with smartmixer. I have failed to go past the stage of order details. Whenever i click on the continue button, i get the error indicated in the picture


same problem here, even I set up all on high fee and strong.

We would like to remind you that, at the moment, we our servers are still in maintenance. That's why this error appears, when trying to process a mixing operation. Thank you for understanding. We will notify you when the maintenance is over.

SmartMixer.io | Best Crypto Mixer | Be Smart, Be Anonymous!
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February 05, 2020, 03:03:15 PM
 #130

Some time ago i used this service.
I was interested in the option "Stealth Pool" on this site, I used the service for the intended purpose, the amount is certainly large for me >30,000 USD, given that the fee for this operation is from 4 percent.

I completed the order and after some time received my payment minus 4-5%
percent of my amount, but I went to the blockchain explorer and returned a few transactions up to establish the source of payment, there was no limit to my wondering, my deposit transaction from the withdraw transaction was a chain of 5 transactions, in fact, mixer paid me 100% of my funds back that I deposited to them.

After I contacted the support service in an impudent manner, they completely returned 4% of my costs to me back, but before that they asked me to delete a message from this thread where I indicated only that the support does not respond 12 hours to my ticket.

From their words they say there was a failure, I do not believe in their words.

I WANT SIMPLY TO WARN USERS THAT THIS SERVICE HAS A RESERVE OF MAXIMUM 1-2 BTC, I DO NOT RECOMMEND USING IT. They will simply deceive and scammed when they receive an amount greater than mine, $30,000 is not enough for them.

In confirmation of my words, I will provide a user with a good reputation in this forum a letter of guarantee. Only he must confirm that the letter is correct, and the connection between deposit and payment of 100%, do not publishing my addresses and other information.

Caution with such services. good luck.

This user overreacted and lost patience because he didn't get an answer to his support ticket after 12 hours. For such cases we write in every support ticket that a response can take up to 48 hours. We ask everyone who has problems or questions to be patient, because we take every ticket seriously. Such actions tend to be negative for both sides.

As in the past, we settle every problem that comes from our side. Our clients who trust us, also those with much higher volume, know that we don't put a lot of time into this project to scam people. Our IT team has told us that at that time there was server maintenance, as there is right now. That's why we activate our Maintenance Wallet for a short period of time, because maintenance never takes long. We have only received one ticket from him in this regard, no other cases are known to us. In case of technical questions, we recommend everyone to send us an e-mail our contact us via the chat option and our support team will forward it to the IT department to guide you to the best solution.

SmartMixer.io | Best Crypto Mixer | Be Smart, Be Anonymous!
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February 05, 2020, 03:07:36 PM
Merited by RapTarX (1)
 #131

In confirmation of my words, I will provide a user with a good reputation in this forum a letter of guarantee. Only he must confirm that the letter is correct, and the connection between deposit and payment of 100%, do not publishing my addresses and other information.
I would like to verify your claims by checking your Letter of Guarantee.
Feel free to PM it to me, but know that this forum uses Cloudflare, which could be a honeypot.

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February 05, 2020, 03:47:33 PM
 #132

In confirmation of my words, I will provide a user with a good reputation in this forum a letter of guarantee. Only he must confirm that the letter is correct, and the connection between deposit and payment of 100%, do not publishing my addresses and other information.
I would like to verify your claims by checking your Letter of Guarantee.
Feel free to PM it to me, but know that this forum uses Cloudflare, which could be a honeypot.
I support LoyceV to confirm if the claim is right or wrong; he is trusted enough I guess, check his reputation. Smartmixer has a signature campaign running here, if the claim is true, lots of people may be deceived. Please continue cooperating with LoyceV and make sure what the truth is.

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February 05, 2020, 08:18:08 PM
 #133

In confirmation of my words, I will provide a user with a good reputation in this forum a letter of guarantee. Only he must confirm that the letter is correct, and the connection between deposit and payment of 100%, do not publishing my addresses and other information.
I would like to verify your claims by checking your Letter of Guarantee.
Feel free to PM it to me, but know that this forum uses Cloudflare, which could be a honeypot.

Ok, wait, you know about privnote service? this helps get around cloudflare.
upd: Done
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February 05, 2020, 10:05:58 PM
 #134

Some time ago i used this service.
I was interested in the option "Stealth Pool" on this site, I used the service for the intended purpose, the amount is certainly large for me >30,000 USD, given that the fee for this operation is from 4 percent.

I completed the order and after some time received my payment minus 4-5%
percent of my amount, but I went to the blockchain explorer and returned a few transactions up to establish the source of payment, there was no limit to my wondering, my deposit transaction from the withdraw transaction was a chain of 5 transactions, in fact, mixer paid me 100% of my funds back that I deposited to them.

After I contacted the support service in an impudent manner, they completely returned 4% of my costs to me back, but before that they asked me to delete a message from this thread where I indicated only that the support does not respond 12 hours to my ticket.

From their words they say there was a failure, I do not believe in their words.

I WANT SIMPLY TO WARN USERS THAT THIS SERVICE HAS A RESERVE OF MAXIMUM 1-2 BTC, I DO NOT RECOMMEND USING IT. They will simply deceive and scammed when they receive an amount greater than mine, $30,000 is not enough for them.

In confirmation of my words, I will provide a user with a good reputation in this forum a letter of guarantee. Only he must confirm that the letter is correct, and the connection between deposit and payment of 100%, do not publishing my addresses and other information.

Caution with such services. good luck.

This user overreacted and lost patience because he didn't get an answer to his support ticket after 12 hours. For such cases we write in every support ticket that a response can take up to 48 hours. We ask everyone who has problems or questions to be patient, because we take every ticket seriously. Such actions tend to be negative for both sides.

As in the past, we settle every problem that comes from our side. Our clients who trust us, also those with much higher volume, know that we don't put a lot of time into this project to scam people. Our IT team has told us that at that time there was server maintenance, as there is right now. That's why we activate our Maintenance Wallet for a short period of time, because maintenance never takes long. We have only received one ticket from him in this regard, no other cases are known to us. In case of technical questions, we recommend everyone to send us an e-mail our contact us via the chat option and our support team will forward it to the IT department to guide you to the best solution.

I will answer briefly, according to the conditions, I must receive the funds of your investors, I am not your investor, I received 100% of my deposited funds, there should never be such failures in your service, this is not permissible. Do not write to me anymore, I have no complaints against you, you returned 4% fee.

I am just warning other users.

Bitcoin gave us such a procedure as message signing, you do not believe my words about reserves of 1-2 bitcoins, ok, prove to other users about your reserves, if you right, i will apologize to you publicly.
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February 05, 2020, 10:13:53 PM
 #135

Some time ago i used this service.
I was interested in the option "Stealth Pool" on this site, I used the service for the intended purpose, the amount is certainly large for me >30,000 USD, given that the fee for this operation is from 4 percent.

I completed the order and after some time received my payment minus 4-5%
percent of my amount, but I went to the blockchain explorer and returned a few transactions up to establish the source of payment, there was no limit to my wondering, my deposit transaction from the withdraw transaction was a chain of 5 transactions, in fact, mixer paid me 100% of my funds back that I deposited to them.

After I contacted the support service in an impudent manner, they completely returned 4% of my costs to me back, but before that they asked me to delete a message from this thread where I indicated only that the support does not respond 12 hours to my ticket.

From their words they say there was a failure, I do not believe in their words.

I WANT SIMPLY TO WARN USERS THAT THIS SERVICE HAS A RESERVE OF MAXIMUM 1-2 BTC, I DO NOT RECOMMEND USING IT. They will simply deceive and scammed when they receive an amount greater than mine, $30,000 is not enough for them.

In confirmation of my words, I will provide a user with a good reputation in this forum a letter of guarantee. Only he must confirm that the letter is correct, and the connection between deposit and payment of 100%, do not publishing my addresses and other information.

Caution with such services. good luck.

This user overreacted and lost patience because he didn't get an answer to his support ticket after 12 hours. For such cases we write in every support ticket that a response can take up to 48 hours. We ask everyone who has problems or questions to be patient, because we take every ticket seriously. Such actions tend to be negative for both sides.

As in the past, we settle every problem that comes from our side. Our clients who trust us, also those with much higher volume, know that we don't put a lot of time into this project to scam people. Our IT team has told us that at that time there was server maintenance, as there is right now. That's why we activate our Maintenance Wallet for a short period of time, because maintenance never takes long. We have only received one ticket from him in this regard, no other cases are known to us. In case of technical questions, we recommend everyone to send us an e-mail our contact us via the chat option and our support team will forward it to the IT department to guide you to the best solution.

How to prove your letter of guarantee is correct? letter don't have any signature, for kids only this shit?
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February 06, 2020, 04:25:05 PM
 #136

We have already mentioned why this issue occurred during this mixing operation. At the time when the mixing order was created, our system was under maintenance, which resulted to a limitation of our wallets. At this moment, only the maintenance wallet was online. We know, that such issues can make one or some of our clients peeved and that these issues can lead to a loss of clients who are then passed on to other mixers. Maintenance work happens all the time when dealing with computational instruments. We advice against sharing the letter of guarantee with anyone, especially since we have confirmed this situation. Because this can endanger your privacy.

If any other questions arise from anyone, you can contact us via email at info@smartmixer.io. This will be forwarded to the technical department then, which will deal with this further.

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February 06, 2020, 04:58:08 PM
 #137

How to prove your letter of guarantee is correct? letter don't have any signature, for kids only this shit?
I'd like to know this too. I received json-code from smartmixer_scam, but have no way to verify it's authenticity.
I tried to get my own code, but got a "Something went wrong"-message.

We have already mentioned why this issue occurred during this mixing operation. At the time when the mixing order was created, our system was under maintenance, which resulted to a limitation of our wallets. At this moment, only the maintenance wallet was online.
I don't think anyone is complaining about having limited wallets available at the moment. The complaint is that you shouldn't send them their own funds without a warning! If maintenance happens: tough luck, try again later. But if someone doesn't check by himself, he'll never know his funds aren't mixed if you don't tell them. You can use as an opportunity to improve your service, and ensure it can't happen again.

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smartmixer (OP)
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February 06, 2020, 07:32:41 PM
 #138

How to prove your letter of guarantee is correct? letter don't have any signature, for kids only this shit?
I'd like to know this too. I received json-code from smartmixer_scam, but have no way to verify it's authenticity.
I tried to get my own code, but got a "Something went wrong"-message.

We have already mentioned why this issue occurred during this mixing operation. At the time when the mixing order was created, our system was under maintenance, which resulted to a limitation of our wallets. At this moment, only the maintenance wallet was online.
I don't think anyone is complaining about having limited wallets available at the moment. The complaint is that you shouldn't send them their own funds without a warning! If maintenance happens: tough luck, try again later. But if someone doesn't check by himself, he'll never know his funds aren't mixed if you don't tell them. You can use as an opportunity to improve your service, and ensure it can't happen again.

Hi LoyceV, thanks for the comment.

The letter of guarantee is integrated with a special hash. With help of this hash, we can verify the letter of guarantee and check that nothing has been changed. The letter of guarantee is only used when issues in the mixing operation occur. Meaning our technical department needs to verify it's authenticity, that's why it can be only verified with the hash. And that's why we haven't integrated a signature but can consider to put it in the next update so that also users can verify its authenticity.

The error message has appeared because of the maintenance work that takes place at the moment.

And you're totally right, this shouldn't happen. As you already said, we will use this as an opportunity to improve our maintenance procedure, as well as the signature in the letter of guarantee, so that such issues do not occur again. The technical department has already been notified and will take care of everything.

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February 06, 2020, 07:54:46 PM
 #139

The letter of guarantee is integrated with a special hash. With help of this hash, we can verify the letter of guarantee and check that nothing has been changed. The letter of guarantee is only used when issues in the mixing operation occur. Meaning our technical department needs to verify it's authenticity, that's why it can be only verified with the hash.
That means the Letter of Guarantee is just a Letter, is doesn't Guarantee anything. The sole purpose of a Letter of Guarantee is that a client can proof foul play if it happens (as happened in this example).

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And that's why we haven't integrated a signature but can consider to put it in the next update so that also users can verify its authenticity.
Better late than never I guess Tongue

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February 06, 2020, 09:46:11 PM
 #140

@smartmixer, what is the current status? Is the maintenance has complete?
I saw notification showing that someone has made a mixing order


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