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[luk8as]

Well it is your word against AceDBets word but at the end of the day, you haven't really lost anything because you have withdrawn more then you deposit. I'm not saying that you are a cheater but if AceDBets suspect that you were cheating then maybe its time to move on as you are in front as you have withdrawn more then you deposit going by your screenshots in that other thread you made.

You are right -  I have withdrawn more than I deposited. But it's not like I didnt lost anything - I lost my winnings which I gained in a fair game IMO. And Withrawals:deposits ratio of user shouldnt be a any factor for any bookmaker when they decide to pay or not to pay.

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[thsceptic]

So easy for a scammer sportsbook to hide behind such pathetic excuses, really a shame. The user deserves all his winning back which is fair and square. You alleged him for multiple accounting to exploit max betting limit, how about paying him his all winnings with his remaining balance and then ban him, just like any professional sports book will do but admit it that you don't have guts nor enough money to run even a cheap scam. I am going to give you a red trust as a responsible member of this forum just to protect any newbie falling again for this.
Advise to user : Open a flag right away I will support it.
  

[SSCEZAR]

Hello,

I am Tomas from AceDBets Support Team. One of your members came to our live chat recently and mentioned about a complain in this forum. Therefore, I am here to make few things clear for members and possible future users.

The active user here recently has been detected as a cheater by the technical team and has been banned accordingly.
I'll try to explain the reason in a way that everyone can understand easily. It is not about finding some glich or fixed matches but a simpler method.

Firstly, let me explain one thing. In AceDBets there is a restriction which is about maximum amount of money played (like max. 20 mbtc for one bet). We have observed that 3 users are playing same bets at the same exact minute for same results and each of them played with maximum amount. Therefore, maximum amount of stake becomes meaningless and violated. To make it more clear, I am not talking about popular games like NBA games or like Arsenal - Real Madrid. All these games were from lower and unknown leagues. Of course there is a possibility that same bets can be played for even those lower league games. However, if three users play for same bet at the same time and with the maximum amount, what is the explanation here? We continued observing to be sure. When this situation I menitoned above happened 8 times, we took action and froze this user's withdraw. Guess what? When we froze this user's withdraw, other users started to send a withdraw request all of a sudden. Wow, what a coincidence?!

So lets make a summary:
3 different users
8 times played identical bets with maximum amount and at the same exact time (only a few second differrence)
Rules violated, they got banned.

About not responding: these users didn't respect us and played unfairly. Therefore we don't respect them. It is that simple. We don't allow cheaters in AceDBets, zero tolerance. They can try their chances on other platforms as they wish.
I personally ( not on the behalf of AceDBets ) recommend them to play fairly, since they will be faced with same result most likely.

AceDbets is a project that makes long-term investments in the crypto world. We are faced with cheating attempts like this and similar, and we have to take actions to survive. Even in this situation, ALL OF THEM ALREADY GOT THEIR WITHDRAWALS MUCH MORE THAN THEIR TOTAL DEPOSITS, SO THEY DON'T HAVE ANY FINANCIAL DAMAGE.


Good luck to all bettors and have an healthy life!

The main problem is that today everyone thinks they can open a bookmaker and make money that way. If you don't know how to run a bookmaker, just open a casino and make money that way.
I do not go into whether this user is guilty or not (what you stated as an explanation is not enough. The same would happen if 10 people follow the same tipster. so 10 accounts would play the same game, and it is your right to set a limit on that game). I am convinced that the match went in your favor, you certainly would not return funds to your users. This kind of explanation is extremely unprofessional for someone who wants to make a serious bookmaker.

[vella85]

Are we all forgetting that even the biggest sportsbooks in the world ban people daily and not pay out people's winnings? Yes this happens, just Google it and you will see or go on YouTube and there are many stories of people getting banned from the big sportsbooks for using tactics to gain an advantage over the sportsbooks.

[janggernaut]

ALL OF THEM ALREADY GOT THEIR WITHDRAWALS MUCH MORE THAN THEIR TOTAL DEPOSITS, SO THEY DON'T HAVE ANY FINANCIAL DAMAGE.


Good luck to all bettors and have an healthy life!

I don't think it's necessary for you to tell us about their profit, we don't need to know it either. The main question is, is there any valid evidence if those are multiple accounts beside from playing with max amount on 8 matchs with 3 accounts? How about their IP address? Were those same? I don't defend those cheater, but we need valid explanation from AceDBets.

[SSCEZAR]

Are we all forgetting that even the biggest sportsbooks in the world ban people daily and not pay out people's winnings? Yes this happens, just Google it and you will see or go on YouTube and there are many stories of people getting banned from the big sportsbooks for using tactics to gain an advantage over the sportsbooks.

I agree with you. But it should not become a normal thing for us that bookmakers steal our money, and for us to answer that it is okay. We have to fight this way. At some point, some serious bookmaker will appear. I did not use this bookmaker, I had bad experiences with a lot of new bookmakers. I came here and read the experiences. The explanation they gave is totally frivolous

[Twinkledoe]

Are we all forgetting that even the biggest sportsbooks in the world ban people daily and not pay out people's winnings? Yes this happens, just Google it and you will see or go on YouTube and there are many stories of people getting banned from the big sportsbooks for using tactics to gain an advantage over the sportsbooks.

I agree with you. But it should not become a normal thing for us that bookmakers steal our money, and for us to answer that it is okay. We have to fight this way. At some point, some serious bookmaker will appear. I did not use this bookmaker, I had bad experiences with a lot of new bookmakers. I came here and read the experiences. The explanation they gave is totally frivolous

This is the beauty of this forum. You can review their thread to get insights how they are managing things and how they are treating their players. So if you are new to the site, take time to read and check their trust feedback. You will get an idea how they are doing in this business. Also, if you want to try their site, use small funds and see for yourself. The experience of one player may not be the same with another one.

[luk8as]

I don't think it's necessary for you to tell us about their profit, we don't need to know it either. The main question is, is there any valid evidence if those are multiple accounts beside from playing with max amount on 8 matchs with 3 accounts? How about their IP address? Were those same? I don't defend those cheater, but we need valid explanation from AceDBets.

If Acedbets shares which matches they are talking about I think I will be able to prove that tipsters sent these matches as picks.
Good question about IPs. As I said I didnt use multiple accounts - acebets' betting limits were big enough.

[realscout]

i was also banned for multiaccounting month ago, it was my first withdrawal in 2021 after continious lose streak, i even stopped placing maxbets (20 mbtc) lately as i got pretty low on funds lol, and after i ordered a withdrawal on 6th of feb they told me that my acc was being checked for multiaccounting and 10 days later said that my acc is flagged and i cant wd, and this guy Tomas told me to write to support for more details and promised that they would have answered in 12 hours, but i havent received any message from them since then. ive been betting there since 7 of oct and everything was fine except of long withdrawal delays when they were looking for delay abusers as we all remember. the amount left on account is 50 mbtc. didnt write about it as i was completely wasted after adkins bullshit

[realscout]

You dont have any betting licence so I think we have a situation : word again the word.

if it have had curacao license it would has been no difference as we already saw on bitcointalk lol

[realscout]

ive just made a count and i have 135 bets placed since registartion so 8 bets is a drop in the bucket obviously when theres hundreds of tipsters and websites such as blogabet etc

[luk8as]

My number of bets was even higher.I'm sure it was close to 500 or even more.

[Alex H]

The sportsbook offers a good range of traditional sports but the number of markets for esports can be improved significantly. Currently, I can see 2-3 markets per fixture on each esport.

[brandonlang]

This people are big scammers. Im still waiting to get pay for this bet. Because i won big on a huge underdog they decide to void. Wonder what would happen if i bet 0.1mbtc. Dont bet in this place

[AmoreJaz]

This people are big scammers. Im still waiting to get pay for this bet. Because i won big on a huge underdog they decide to void. Wonder what would happen if i bet 0.1mbtc. Dont bet in this place

if you think, you have strong case against them, you can create a thread under scam accusations board . have you reached out to them and ask why they decided to void your bet? and from your end, have you thought of any reason why they did such voidance?
been seeing several complaints towards them, i thought they already resolve their issues. if your case is from their end's shortcomings, they should pay you with your winnings or at the very least, return your initial bet amount.

[brandonlang]

This people are big scammers. Im still waiting to get pay for this bet. Because i won big on a huge underdog they decide to void. Wonder what would happen if i bet 0.1mbtc. Dont bet in this place

if you think, you have strong case against them, you can create a thread under scam accusations board . have you reached out to them and ask why they decided to void your bet? and from your end, have you think of any reason why they did such voidance?
been seeing several complaints towards them, i thought they already resolve their issues. if your case is from their end's shortcomings, they should pay you with your winnings or at the very least, return your initial bet amount.

I could create a scam accusation but for what? That wont give me my deserved money. I bet on a huge underdog and didnt pay. Yes i reached them, and they just lie like 1xbit. They said i place my bet after match started and you can see in the first image how i place my bet at 10:50 and match will start at 11:00. Just scammers. Dont play in this site

[Jawhead999]

I could create a scam accusation but for what? That wont give me my deserved money. I bet on a huge underdog and didnt pay. Yes i reached them, and they just lie like 1xbit. They said i place my bet after match started and you can see in the first image how i place my bet at 10:50 and match will start at 11:00. Just scammers. Dont play in this site

But accusation will make people to be careful or stay away before using a website/service has a problem on there. The support is very slow to resolve of his customer problem, this will make the reputation will be not good to gamblers or new comers.

It will be good if you also send the proof of your conversation with AceDBets support that tell you're place bet after match, because it's just like words vs words without see the valid proof.

[AmoreJaz]

I could create a scam accusation but for what? That wont give me my deserved money. I bet on a huge underdog and didnt pay. Yes i reached them, and they just lie like 1xbit. They said i place my bet after match started and you can see in the first image how i place my bet at 10:50 and match will start at 11:00. Just scammers. Dont play in this site

But accusation will make people to be careful or stay away before using a website/service has a problem on there. The support is very slow to resolve of his customer problem, this will make the reputation will be not good to gamblers or new comers.

It will be good if you also send the proof of your conversation with AceDBets support that tell you're place bet after match, because it's just like words vs words without see the valid proof.

though it is up to him if he wants to create a thread or not. we're just saying that if it will not resolve his case, at least, it will help others to know that this type of case exists in this casino.
also, normally, the casino will not accept your bet if you are already past their acceptance of bets. haven't encountered this yet in my sports bets as i usually bet much earlier than the schedule. but i did encounter it several times in crash game, if the game is already starting and you press the button bet, it will not accept your bet.
and if this casino accepted your bet, and then later on, labeled it as void. then something is wrong with their system.

[brandonlang]

I could create a scam accusation but for what? That wont give me my deserved money. I bet on a huge underdog and didnt pay. Yes i reached them, and they just lie like 1xbit. They said i place my bet after match started and you can see in the first image how i place my bet at 10:50 and match will start at 11:00. Just scammers. Dont play in this site

But accusation will make people to be careful or stay away before using a website/service has a problem on there. The support is very slow to resolve of his customer problem, this will make the reputation will be not good to gamblers or new comers.

It will be good if you also send the proof of your conversation with AceDBets support that tell you're place bet after match, because it's just like words vs words without see the valid proof.

though it is up to him if he wants to create a thread or not. we're just saying that if it will not resolve his case, at least, it will help others to know that this type of case exists in this casino.
also, normally, the casino will not accept your bet if you are already past their acceptance of bets. haven't encountered this yet in my sports bets as i usually bet much earlier than the schedule. but i did encounter it several times in crash game, if the game is already starting and you press the button bet, it will not accept your bet.
and if this casino accepted your bet, and then later on, labeled it as void. then something is wrong with their system.

Nothing wrong with their system. They are just scammers. I bet on a player who is bad but i thought that at 10 odds it was worth the risk, big value. Then they saw a big winner and decide not pay

[LEVSKI7]

the site has disappeared