[SCAM] Warning - Changelly

[jack_c_m]

these bastards scammed me big time

I initiated a Tx with Bestrate to trade 1 BTC for ~120 XMR.
Bestrate trade it through Changelly.
But Changelly refuse to pay it. For KYC reason.
Then Changelly Refuse my KYC request For Ridiculous reason.
No reply!No refund!
they are not totally scam, but selective scamming.
but I suggest not using them, and find some alternatives such coinbase and shapeshift.

[sujonali1819]

It’s really a sad news that you scammed a huge amount. But you have to post all documents to prove you scammed. Also you should follow this format to post scam accusation. Then it will looks perfect.

Btw why you paint the text with red color? It’s really annoying. You should change the text color to black/normal.

[Jawhead999]

If you search this exchange before, you'll see a bunch of thread have discussed against this scam exchange. Changelly have multiple scam accusations and only solve a few cases.

• Changelly.com scam, support don't reply at 2 mail in 20 days
• Changelly 25 ETH Scam!
• Changelly.com Scammed Me - Took Approx 80% in FEES!!!!
• Changelly scam? I think so
• changelly.com Just ripped me off of 349 XRP
• CHANGELLY / SIMPLEX IS A SCAM !!!
• Changelly.com scam 12000 WINGS
• Changelly.com - SCAM PROOF HERE
• Scammed 60 BTC or 851 ETHER by Changelly.com BEWARE!
• [SCAM ALERT] CoinPayments.net / Changelly
• changelly is scam and fraud
• No action by Changelly after 16 days - no exchanged coins and no refund
• CHANGELLY - Illegal exchanger from RUSSIA with FAKE team
• Changelly SCAMMED me today. Read the FACTS here.
• Changelly - FAKE KYC/AML

Anyway, you must follow the instruction from @sujonali1819, we can't know if you're really got scammed or just tell a fake story.

[TryNinja]

It's not that I don't believe you, but if you want to warn people agains't them or force them to help you, you need to give some actual evidence and context about what happened. Their account is seems quite active here considering that they were online less than 1 day ago. You can still seek help.

Some time ago, another big instant exchange website (which is directly connected with Changelly) kept a lot of money from one of their customers for months until they finally gave them back to him, all of this happened in another thread on this forum.

[Apostlekin$$$]

these bastards scammed me big time

I initiated a Tx with Bestrate to trade 1 BTC for ~120 XMR.
Bestrate trade it through Changelly.
But Changelly refuse to pay it. For KYC reason.
Then Changelly Refuse my KYC request For Ridiculous reason.
No reply!No refund!
they are not totally scam, but selective scamming.
but I suggest not using them, and find some alternatives such coinbase and shapeshift.

That's a whole lot of money but still hard to believe that changelly is responsible for this, I've been using their services through coinomi wallet for a while now, they suddenly ask for KYC last year and I passed the requirement, since then no problem so far, sorry for your loss

[Changelly]

Hi there!

Our service abides by the law, therefore we do our best to ensure that no illegal funds go through our platform to mitigate risks of money laundering. We implemented the AML/KYC procedure to protect customers, and it is only applied to transactions flagged by our risk scoring system. This procedure allows us to confirm that you are a law-abiding individual or corporation.
Once you complete the verification, the funds will be returned to you at the rate you confirmed when initiating the transaction. You will also be whitelisted and won’t have to go through the whole process again.

[bob123]

Changelly has been known to systematically scam people by demanding KYC.
The fact that they lie about their location also doesn't really strengthen the trust one should have in them.

For the future.. don't use those instant exchange services. They have bad rates and scam people.

[The Sceptical Chymist]

<snip>

So there's no option for him to get his funds back if he doesn't want to go through the KYC procedure?  It would be nice if a refund option was available, especially if OP was not made aware of the KYC requirement (and I don't know if that's actually the case).

I had an issue with Changelly in the past and started a scam accusation thread against them when it appeared they weren't taking any action based on my communication with them.  Eventually they did make things right (though not 100%), and I don't think they're out to scam anyone. 

If you search this exchange before, you'll see a bunch of thread have discussed against this scam exchange. Changelly have multiple scam accusations and only solve a few cases.
<snip list>

Didn't go through that list, but I would be willing to wager that at least some of those cases were resolved and that there was no follow-through post(s) made by the OPs of the threads.  That's an assumption of course, but I've seen it happen before with some Yobit scam accusations.

[stompix]

Hi there!

Our service abides by the law, therefore we do our best to ensure that no illegal funds go through our platform to mitigate risks of money laundering.
Once you complete the verification, the funds will be returned to you at the rate you confirmed when initiating the transaction. You will also be whitelisted and won’t have to go through the whole process again.

Wow, I have an insane proposal that would hit three or twenty rabbits in the head at the same time...you ask for KYC before the user sends the funds
- the user is protected
- you don't dirty your hands with  dirty coins
- you don't have to return the money, it will save you a lot of fees and calculations
- there won't be any more scam accusations because of this KYC crap from now on

What say you? 

We implemented the AML/KYC procedure to protect customers

Yeah right, it's all for our protection!!!! How nice of you!