Chips.gg | CASINO & SPORTSBOOK | 200% DEPOSIT BONUS | 3000+ GAMES

[Shishir99]

It became a normal thing for shills to destroy a reputation of other casino since somehow this is how business goes with them. As long as we are aware on how those shills do for sure those demolition attempt won't provably bother the casino since people's knowledge here is evolving and usually most of us don't believe on gossip only, proof should be presented in every accusation they made that's why lots of those shill didn't succeed since they don't have anything to show.

I won't say that particular casino campaign participants are shilling for their platform. I don't consider signature participants as shills. Most of the people who got hired for the campaign are supposed to be a quality poster. They have been in the forum for a while and they know how forum works. But it is sad that some of them take side of the platform they are promoting even if there are legit accusations against the platform.

They supposed to look at the accusations made by the player first. Try to verify the fact. Wait for the casino representative to response and if they have anything to say about it. But, when some forum members attack the accuser just because he criticised the platform, does not prove the platform is correct. Platforms can make a mistakes. The platform we are talking about got accused multiple times just because their support members are talk trash.

[Eternad]

Constructive feedback, even if negative, provides valuable insights for improvement. At Chips.gg, we take all comments seriously, as they help us identify areas for correction and growth. Handling complaints with care not only strengthens our reputation but also ensures that we’re providing a better experience for our users. We’re committed to improving based on the feedback we receive, and we’re glad to hear that our responses are appreciated!

It’s sounds reassuring reading a post like this by a casino representative. Typically, stable casino usually doesn’t have active representative anymore on the forum ANN thread to answer all the concerns regarding the casino since they are already relying to their reputation solely.

I hope that you will continue this active engagement in the community in long term since there’s a history before that chips.gg become silent when issue arise.

Btw is there any plan to have an exclusive bonus code for newly registered forum member?

[Taskford]

Constructive feedback, even if negative, provides valuable insights for improvement. At Chips.gg, we take all comments seriously, as they help us identify areas for correction and growth. Handling complaints with care not only strengthens our reputation but also ensures that we’re providing a better experience for our users. We’re committed to improving based on the feedback we receive, and we’re glad to hear that our responses are appreciated!

It’s sounds reassuring reading a post like this by a casino representative. Typically, stable casino usually doesn’t have active representative anymore on the forum ANN thread to answer all the concerns regarding the casino since they are already relying to their reputation solely.

I hope that you will continue this active engagement in the community in long term since there’s a history before that chips.gg become silent when issue arise.

Btw is there any plan to have an exclusive bonus code for newly registered forum member?

They said that they learn their lesson before and its good to see them became more active here since this is what people actually looking for. Active representative boost confident of people to gamble since they know that they would find to resolution to an issue that might encounter since they know that there's an active support monitoring this thread.

Plus they are running a campaign which contribute for expanding their exposure in this forum. If they are consistent towards their current action made then there's really no question that chip.gg would became one of trusted casino in bitcointalk. But also looking forward to see more engaging promotion that they might launch in future.

[Perfectbaby]

Hey @Chips.gg i just made account on the website and i want to know if there is any signup bonus.
The website looks super fast unlike other site that takes time load up so quickly, and also i so much love the user interface it's very easy to navigate.
How long does the kyc takes to process? As i want to make some bet.

[Fivestar4everMVP]

Hey @Chips.gg i just made account on the website and i want to know if there is any signup bonus.
The website looks super fast unlike other site that takes time load up so quickly, and also i so much love the user interface it's very easy to navigate.
How long does the kyc takes to process? As i want to make some bet.

I am not the rep of this casino, but let me commend your idea of passing kyc verification before playing on this casino, it's a good idea because not doing so and waiting for the casino to ask, which they will only do during a big withdrawal, can sometimes lead to problems when the casino turns out not to be satisfied with the document you provided for your verification.

So, passing the kyc verification first before making any form of deposit and playing games is always the best way to stay safe from unforseen circumstances..

And for the speed of the site, chips is a pretty old casino and one that is been managed by people with good experience in the industry, so trust that the using the latest of techs to ensure the site is always at its optimal state.
But also note that the internet connection state of your isp during your visit to any site can sometimes also contribute to how fast or slow that site loads.

[Perfectbaby]

Hey @Chips.gg i just made account on the website and i want to know if there is any signup bonus.
The website looks super fast unlike other site that takes time load up so quickly, and also i so much love the user interface it's very easy to navigate.
How long does the kyc takes to process? As i want to make some bet.

I am not the rep of this casino, but let me commend your idea of passing kyc verification before playing on this casino, it's a good idea because not doing so and waiting for the casino to ask, which they will only do during a big withdrawal, can sometimes lead to problems when the casino turns out not to be satisfied with the document you provided for your verification.

So, passing the kyc verification first before making any form of deposit and playing games is always the best way to stay safe from unforseen circumstances..

And for the speed of the site, chips is a pretty old casino and one that is been managed by people with good experience in the industry, so trust that the using the latest of techs to ensure the site is always at its optimal state.
But also note that the internet connection state of your isp during your visit to any site can sometimes also contribute to how fast or slow that site loads.

Hey @Fivestar4everMVP Thanks for the brief idea, though had read through lot of post and comments on the gambling section here the discussion side where many people always suggested to pass kyc before gambling even though the gambling site didn't request for it so is better to pass the kyc to level which one think is the best before starting making deposit to gamble. About the speed of the website, well you are right I am using a pc and with super internet connectivity that loads up any heavy site within some seconds, though there some that naturally being too heavy to load can't tell what the cause.

[DaNNy001]

So I saw this update from the official chipps.gg X handle and I taught it would be nice sharing for those of us that like getting free bonus 😁😁. So it's up to $10000 up for grabs by just participating on the trivia although it's luck base chipps Tuesday offer

There are lots of bonus offers and update from the chipps Twitter X account and for this one it's every Tuesday so it's tomorrow again let's all dive in and answer to see if you can be lucky.

[chipsgg]

@chips.gg, is it allowed to create new account if I have an existing account already but dormant for a long like 3 to 4 years ago. I don’t claim bonus that time and just do a normal deposit/play. I don’t remember the username and email that I use that time since I just use random email when just trying new casino back then.

I’m wondering if creating new account will violate the casino ToS especially if I claim the new bonus which I don’t remember if available back then.

I will be happy to try again your casino.

@chips.gg can I request for your feedback on this inquiry?

At Chips.gg, creating a new account while having an existing one is typically against the casino’s Terms of Service, even if your previous account has been dormant for a long time. This includes cases where a user claims bonuses with a new account. However, since you don’t remember the details of your old account, I recommend reaching out to the support team. They can help recover your previous account, ensuring you don’t inadvertently violate any terms when trying to claim a bonus.

Hey @Chips.gg i just made account on the website and i want to know if there is any signup bonus.
The website looks super fast unlike other site that takes time load up so quickly, and also i so much love the user interface it's very easy to navigate.
How long does the kyc takes to process? As i want to make some bet.

Thank you for your feedback on the platform.

KYC normally does not take more than 24-72 hours, additionally we will be rolling out a fully automated process hopefully making this even faster.

We offer multiple signup / welcome bonuses:

• instant rakeback
• deposit bonus
• vip transfer

Lastly, we run multiple events every week such as codedrops, trivia, beat the boss, and races.

[chipsgg]

Hey @Chips.gg i just made account on the website and i want to know if there is any signup bonus.
The website looks super fast unlike other site that takes time load up so quickly, and also i so much love the user interface it's very easy to navigate.
How long does the kyc takes to process? As i want to make some bet.

I am not the rep of this casino, but let me commend your idea of passing kyc verification before playing on this casino, it's a good idea because not doing so and waiting for the casino to ask, which they will only do during a big withdrawal, can sometimes lead to problems when the casino turns out not to be satisfied with the document you provided for your verification.

So, passing the kyc verification first before making any form of deposit and playing games is always the best way to stay safe from unforseen circumstances..

And for the speed of the site, chips is a pretty old casino and one that is been managed by people with good experience in the industry, so trust that the using the latest of techs to ensure the site is always at its optimal state.
But also note that the internet connection state of your isp during your visit to any site can sometimes also contribute to how fast or slow that site loads.

Hey @Fivestar4everMVP Thanks for the brief idea, though had read through lot of post and comments on the gambling section here the discussion side where many people always suggested to pass kyc before gambling even though the gambling site didn't request for it so is better to pass the kyc to level which one think is the best before starting making deposit to gamble. About the speed of the website, well you are right I am using a pc and with super internet connectivity that loads up any heavy site within some seconds, though there some that naturally being too heavy to load can't tell what the cause.

This is a great way to built trust between the casino and player additionally avoiding issues that could potentially arise later on.

[joniboini]

However, since you don’t remember the details of your old account, I recommend reaching out to the support team. They can help recover your previous account, ensuring you don’t inadvertently violate any terms when trying to claim a bonus.

But if they don't remember their e-mails or username, can support really help recover their old accounts? If they forgot after 2 years or so, I don't think their browser still has the cookies or logs about the website. What kind of data do they need to verify whether the user owned that account? Won't this pose an additional risk if the support allows them to recover the old accounts with no e-mail confirmation whatsoever?

[chipsgg]

However, since you don’t remember the details of your old account, I recommend reaching out to the support team. They can help recover your previous account, ensuring you don’t inadvertently violate any terms when trying to claim a bonus.

But if they don't remember their e-mails or username, can support really help recover their old accounts? If they forgot after 2 years or so, I don't think their browser still has the cookies or logs about the website. What kind of data do they need to verify whether the user owned that account? Won't this pose an additional risk if the support allows them to recover the old accounts with no e-mail confirmation whatsoever?

You're right to be cautious about account recovery without proper verification. Typically, casinos will require users to provide some form of identifying information such as previous transaction records, the IP address used during account creation, or details about past gameplay. Without an email or username, recovering an account could pose a security risk, especially without solid verification. It’s essential that support has strong protocols in place to confirm identity, ensuring the user truly owns the account and preventing unauthorized access. Always ask the support team about their specific verification process.

[Perfectbaby]

Hey @Chips.gg i just made account on the website and i want to know if there is any signup bonus.
The website looks super fast unlike other site that takes time load up so quickly, and also i so much love the user interface it's very easy to navigate.
How long does the kyc takes to process? As i want to make some bet.

I am not the rep of this casino, but let me commend your idea of passing kyc verification before playing on this casino, it's a good idea because not doing so and waiting for the casino to ask, which they will only do during a big withdrawal, can sometimes lead to problems when the casino turns out not to be satisfied with the document you provided for your verification.

So, passing the kyc verification first before making any form of deposit and playing games is always the best way to stay safe from unforseen circumstances..

And for the speed of the site, chips is a pretty old casino and one that is been managed by people with good experience in the industry, so trust that the using the latest of techs to ensure the site is always at its optimal state.
But also note that the internet connection state of your isp during your visit to any site can sometimes also contribute to how fast or slow that site loads.

Hey @Fivestar4everMVP Thanks for the brief idea, though had read through lot of post and comments on the gambling section here the discussion side where many people always suggested to pass kyc before gambling even though the gambling site didn't request for it so is better to pass the kyc to level which one think is the best before starting making deposit to gamble. About the speed of the website, well you are right I am using a pc and with super internet connectivity that loads up any heavy site within some seconds, though there some that naturally being too heavy to load can't tell what the cause.

This is a great way to built trust between the casino and player additionally avoiding issues that could potentially arise later on.

This was the reason i asked how long would it take to pass kyc on this site, since from our country, mode of kyc is just between using BVN, NIN and Voter's card. Any other means of verification requirement may not be accessible since most of the casino's asked for international passport or driver's license, which i don't have any of them than the above mentioned BVN,NIN and voter's card. Making international passport or driving license would take me about $100 plus.

[shield132]

It’s fair to point out that any casino facing scam accusations should take them seriously to protect their reputation. Ignoring such issues can lead to bigger trust problems within the community. While campaign participants may aim to promote a good image, it’s vital for the casino itself to address concerns transparently and resolve issues directly with players.

I often check this thread and it's very nice to see how seriously Chips.gg takes care of customer support. I like this approach a lot, it's what makes me to gamble at casinos because when I know that they are so responsible, I am sure that if there is a problem between me and the casino, it will be fixed soon without a problem. I highly appreciate that, respect.

KYC normally does not take more than 24-72 hours, additionally we will be rolling out a fully automated process hopefully making this even faster.
Lastly, we run multiple events every week such as codedrops, trivia, beat the boss, and races.

I have one advice for you about KYC. Please hire a good staff who knows what happens in the countries of their players. At the moment I haven't registered on Chips and don't have a KYC problem but I want to tell you that some people won't be able to provide the ownership of house or bills on their name because for example, in my country, that doesn't exist, you can't prove that you are registered on the address that way. So, if you make it automatic, please consider manually demanding and approving utility bills.

[hd49728]

It’s fair to point out that any casino facing scam accusations should take them seriously to protect their reputation. Ignoring such issues can lead to bigger trust problems within the community. While campaign participants may aim to promote a good image, it’s vital for the casino itself to address concerns transparently and resolve issues directly with players.

Scam accusations mostly are invalid but if a business stays silent when their customers make scam accusations, it is bad for their reputation. Without resp;onse from a business team, customer support and compliance team, community will automatically assume that the accusation is valid, and it makes sense to come to this assumption or even conclusion.

Because a trusted business, will do like you shared, take care of their reputation seriously and won't let invalid scam accusations harm their business reputation.

I have one advice for you about KYC. Please hire a good staff who knows what happens in the countries of their players. At the moment I haven't registered on Chips and don't have a KYC problem but I want to tell you that some people won't be able to provide the ownership of house or bills on their name because for example, in my country, that doesn't exist, you can't prove that you are registered on the address that way. So, if you make it automatic, please consider manually demanding and approving utility bills.

Ownership of a real estate is one of options for KYC, not the only choice for users to do KYC.

Because many people don't own their houses so companies have to provide users more options and I am sorry, but did I miss that Chips.gg only allow users to submit house/ real estate ownership proof for KYC?

I really believe Chips.gg team don't require it as a mandatory condition and only condition for KYC.

In some platforms, they provide other options like bills (electricity, water, internet bills, and the likes) for basic KYC. With higher (advanced) KYC and business /corporate accounts, there will be more complex requirements and documents for KYC procedure.

[chipsgg]

It’s fair to point out that any casino facing scam accusations should take them seriously to protect their reputation. Ignoring such issues can lead to bigger trust problems within the community. While campaign participants may aim to promote a good image, it’s vital for the casino itself to address concerns transparently and resolve issues directly with players.

Scam accusations mostly are invalid but if a business stays silent when their customers make scam accusations, it is bad for their reputation. Without resp;onse from a business team, customer support and compliance team, community will automatically assume that the accusation is valid, and it makes sense to come to this assumption or even conclusion.

Because a trusted business, will do like you shared, take care of their reputation seriously and won't let invalid scam accusations harm their business reputation.

I have one advice for you about KYC. Please hire a good staff who knows what happens in the countries of their players. At the moment I haven't registered on Chips and don't have a KYC problem but I want to tell you that some people won't be able to provide the ownership of house or bills on their name because for example, in my country, that doesn't exist, you can't prove that you are registered on the address that way. So, if you make it automatic, please consider manually demanding and approving utility bills.

Ownership of a real estate is one of options for KYC, not the only choice for users to do KYC.

Because many people don't own their houses so companies have to provide users more options and I am sorry, but did I miss that Chips.gg only allow users to submit house/ real estate ownership proof for KYC?

I really believe Chips.gg team don't require it as a mandatory condition and only condition for KYC.

In some platforms, they provide other options like bills (electricity, water, internet bills, and the likes) for basic KYC. With higher (advanced) KYC and business /corporate accounts, there will be more complex requirements and documents for KYC procedure.

You're correct—most platforms, including Chips.gg, typically offer multiple options for KYC (Know Your Customer) verification. It's highly unlikely that house or real estate ownership is the only option available. Many platforms accept utility bills (electricity, water, or internet), bank statements, or government-issued IDs as proof of address or identity. Advanced KYC for higher-tier accounts might require more documentation, but basic KYC usually accommodates users without requiring homeownership. It's always best to check directly with the suppor team for the specific documents they accept for different KYC levels.

[RockBell]

But if they don't remember their e-mails or username, can support really help recover their old accounts? If they forgot after 2 years or so, I don't think their browser still has the cookies or logs about the website. What kind of data do they need to verify whether the user owned that account? Won't this pose an additional risk if the support allows them to recover the old accounts with no e-mail confirmation whatsoever?

This actually a good question but the problem now is that what if some one comes to make a claim when the account don't longer belong to them, what will be the case and situation like this might just lead to more complications because how do you even prove that the account is actually yours that is one of the problems of the person can actually prove that the accounts is theirs then it is going to be more easy to give a solution. Am just think if their going to be a way for the user to make that prove I love this how it's was pin pointed it's actually a very good question in case if anyone should fall victim, at least chipps will know exactly what to do in this cases.

[avp2306]

But if they don't remember their e-mails or username, can support really help recover their old accounts? If they forgot after 2 years or so, I don't think their browser still has the cookies or logs about the website. What kind of data do they need to verify whether the user owned that account? Won't this pose an additional risk if the support allows them to recover the old accounts with no e-mail confirmation whatsoever?

This actually a good question but the problem now is that what if some one comes to make a claim when the account don't longer belong to them, what will be the case and situation like this might just lead to more complications because how do you even prove that the account is actually yours that is one of the problems of the person can actually prove that the accounts is theirs then it is going to be more easy to give a solution. Am just think if their going to be a way for the user to make that prove I love this how it's was pin pointed it's actually a very good question in case if anyone should fall victim, at least chipps will know exactly what to do in this cases.

That's why somehow KYC verification is important in this matter since if the user forgot his email,username and password use then they have something proof to present to chips.gg representative. Since that document is strong proof that they own that account and mostly likely they get reactivated if their support would verify that you are the real owner of that account you claimed.

But if nothing like that could ever presented and you just claim that you owned that account for sure its hard to recover that or take action since anyone could claim that they owned that account. Also I'm sure they would play safe in terms of that matters since it will cause a lot of issue in their side if they allow people to recover some account just like that. For sure chips.gg knows what to do in this cases and they know how to verify real people since we can't deny that there's lots of people want to take advantage to steal someone's account especially if there's still balance left there.

[DaNNy001]

But if they don't remember their e-mails or username, can support really help recover their old accounts? If they forgot after 2 years or so, I don't think their browser still has the cookies or logs about the website. What kind of data do they need to verify whether the user owned that account? Won't this pose an additional risk if the support allows them to recover the old accounts with no e-mail confirmation whatsoever?

This actually a good question but the problem now is that what if some one comes to make a claim when the account don't longer belong to them, what will be the case and situation like this might just lead to more complications because how do you even prove that the account is actually yours that is one of the problems of the person can actually prove that the accounts is theirs then it is going to be more easy to give a solution. Am just think if their going to be a way for the user to make that prove I love this how it's was pin pointed it's actually a very good question in case if anyone should fall victim, at least chipps will know exactly what to do in this cases.

There is always an alternative for you to provide that would simply stand your claim as the original owner of the account and I believe that aspect would be base on the kind of documentation the casino would use. Like you have already stated chipps will be the one to access and give the results of your claims so what you as a gambler that is coming to claim an account that you lost should do is just to have the right prove maybe in terms of your KYC verification you used in the account or other documents that state clearly your claim.

I have lost a lot of my casino account which I had accessed to and everytime what I do is simply although not for chipps casino. If the issue is one that even your email is lost and other simple recovery route can be access, what I do is make contact with casino support and simply lay complain and they ask for some valid documentation of which I used in verification to back my claim and sometimes don't take much after confirmation account is revived.

[joniboini]

-snip-

I see, so basically a user has to be prepared with extra details if they don't note down their e-mail or username. I think the chance is really low for them to do that though, since there's no way someone who uses random e-mails would go the extra mile to note down IP address, games they played, etc. But it's understandable since you don't want people to abuse the recovery process.

That's why somehow KYC verification is important in this matter since if the user forgot his email,username and password use then they have something proof to present to chips.gg representative.

I understand KYC is an easy way out for a business, but as a user I'd love to use other options since trusting a third-party with my data is always risky.

[hd49728]

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