Freewallet.org - SCAMMERS CONFIRMED - Pending Litigation

[AnnNEW]

Same here....Do not use Freewallet!- April 2024

Hereby a warning for everyone, don't use this wallet - as soon as you want to withdraw you coins you are getting in a KYC loop where you never get out of... Multiple bank statements and other utility bills needed and now stock at the proof that the transaction I did into Freewallet was actually mine. Officially they ask for screenshots, but if you submit those they will not accept, without even telling why they don't accept. Then they need video's then they need screencast. All in violation with there own T&C were they only require screenshots:

Send screenshots of incoming transactions or deposits to Freewallet from the SOURCE PLATFORM. The screenshot must contain the hash, amount, and the name of the sending service fully and clearly.

They drag this on and on, see below response example:
Please take a short screencast demonstrating how you locate the transaction to Freewallet on that sending platform account history page, open its details, and click on a link that redirects you to the blockchain explorer.

All done but still not released my coins - propably will come with another insane request without telling why they don't accept earlier proof. See more info on X where everybody has the same issues.

To not only begin on why they suspend the account in the first place, just withdrawing is a "suspicious act"

Do not use Freewallet!

[Freewallet]

Same here....Do not use Freewallet!- April 2024

Hereby a warning for everyone, don't use this wallet - as soon as you want to withdraw you coins you are getting in a KYC loop where you never get out of... Multiple bank statements and other utility bills needed and now stock at the proof that the transaction I did into Freewallet was actually mine. Officially they ask for screenshots, but if you submit those they will not accept, without even telling why they don't accept. Then they need video's then they need screencast. All in violation with there own T&C were they only require screenshots:

Send screenshots of incoming transactions or deposits to Freewallet from the SOURCE PLATFORM. The screenshot must contain the hash, amount, and the name of the sending service fully and clearly.

They drag this on and on, see below response example:
Please take a short screencast demonstrating how you locate the transaction to Freewallet on that sending platform account history page, open its details, and click on a link that redirects you to the blockchain explorer.

All done but still not released my coins - propably will come with another insane request without telling why they don't accept earlier proof. See more info on X where everybody has the same issues.

To not only begin on why they suspend the account in the first place, just withdrawing is a "suspicious act"

Do not use Freewallet!

Hello,

We understand your concerns and frustrations regarding the verification procedure you encountered while using the Freewallet cryptocurrency wallet service. Ensuring the security of users' funds is our utmost concern. As part of our commitment to safeguarding assets, some users undergo a verification procedure. This measure helps prevent unauthorized access and ensures compliance with international regulations, primarily anti-money laundering and illicit financial practices. Throughout the verification procedure, all funds remain securely untouched in the account.

As for your case, all the provided details have been forwarded to our security department for review. Once there is news regarding your case, we will notify you via email instantly.

[shaidul84]

Freewallet.org stole 28000 of my dogecoins. I put a bitcoin in the app and was able to transfer it so because of my own laziness I though the won’t steal my dogecoins if they didn’t steal a whole bitcoin. How wrong I was, now I’m here crying over my stupid mistake

[stafstor]

Freewallet.org stole 28000 of my dogecoins. I put a bitcoin in the app and was able to transfer it so because of my own laziness I though the won’t steal my dogecoins if they didn’t steal a whole bitcoin. How wrong I was, now I’m here crying over my stupid mistake

It is still possible to get your assets back. But you should know that only complaints and abuses help otherwise administration just usually ignores any tickets.

[AnnNEW]

Same here....Do not use Freewallet!- April 2024

Hereby a warning for everyone, don't use this wallet - as soon as you want to withdraw you coins you are getting in a KYC loop where you never get out of... Multiple bank statements and other utility bills needed and now stock at the proof that the transaction I did into Freewallet was actually mine. Officially they ask for screenshots, but if you submit those they will not accept, without even telling why they don't accept. Then they need video's then they need screencast. All in violation with there own T&C were they only require screenshots:

Send screenshots of incoming transactions or deposits to Freewallet from the SOURCE PLATFORM. The screenshot must contain the hash, amount, and the name of the sending service fully and clearly.

They drag this on and on, see below response example:
Please take a short screencast demonstrating how you locate the transaction to Freewallet on that sending platform account history page, open its details, and click on a link that redirects you to the blockchain explorer.

All done but still not released my coins - propably will come with another insane request without telling why they don't accept earlier proof. See more info on X where everybody has the same issues.

To not only begin on why they suspend the account in the first place, just withdrawing is a "suspicious act"

Do not use Freewallet!

Hello,

We understand your concerns and frustrations regarding the verification procedure you encountered while using the Freewallet cryptocurrency wallet service. Ensuring the security of users' funds is our utmost concern. As part of our commitment to safeguarding assets, some users undergo a verification procedure. This measure helps prevent unauthorized access and ensures compliance with international regulations, primarily anti-money laundering and illicit financial practices. Throughout the verification procedure, all funds remain securely untouched in the account.

As for your case, all the provided details have been forwarded to our security department for review. Once there is news regarding your case, we will notify you via email instantly.

Apparently... If they really no  longer can make up stuff for you to send.. They just ignore you - no longer any response on the status of my ticket. I have given them every proof (already 5 times, many double unnecessary stuff). Hand in the "very last" thing - and they go blanc. What a complete scam.

[Freewallet]

Apparently... If they really no  longer can make up stuff for you to send.. They just ignore you - no longer any response on the status of my ticket. I have given them every proof (already 5 times, many double unnecessary stuff). Hand in the "very last" thing - and they go blanc. What a complete scam.

Hello, checking our system we can see that your case is still being reviewed by our security department. Please be assured that we will email you once there is an update regarding your case status.

[j.epam]

You havent even given me a ticket. Of course now you dont even reply at emails.

Just so people are aware, they blocked 65k in usdt asked me for pictures and bank statements and whatnot twice and then stoped responding.

Ofcourse my lawyer is notified and this WILL be going to interpol.

[stafstor]

You havent even given me a ticket. Of course now you dont even reply at emails.

Just so people are aware, they blocked 65k in usdt asked me for pictures and bank statements and whatnot twice and then stoped responding.

Ofcourse my lawyer is notified and this WILL be going to interpol.

You are doing the right thing by making this case public. It is important to draw attention to this case, this is the only way to get your money back.

[masha_fulle]

You havent even given me a ticket. Of course now you dont even reply at emails.

Just so people are aware, they blocked 65k in usdt asked me for pictures and bank statements and whatnot twice and then stoped responding.

Ofcourse my lawyer is notified and this WILL be going to interpol.

I think this topic is explaining everything about why Freewallet often ignores tickets

https://bitcointalk.org/index.php?topic=5460649.60

[stafstor]

You havent even given me a ticket. Of course now you dont even reply at emails.

Just so people are aware, they blocked 65k in usdt asked me for pictures and bank statements and whatnot twice and then stoped responding.

Ofcourse my lawyer is notified and this WILL be going to interpol.

They react only in cases where they see that the situation with blocking a particular wallet seriously harms their reputation. We have met clients whose assets have remained frozen for more than a year.

[stafstor]

You havent even given me a ticket. Of course now you dont even reply at emails.

Just so people are aware, they blocked 65k in usdt asked me for pictures and bank statements and whatnot twice and then stoped responding.

Ofcourse my lawyer is notified and this WILL be going to interpol.

as far as i know, you still didn't get back your coins. Am I right and account is remaining blocked?

[stafstor]

https://freewalletreviews.org/how-to-make-official-statement-to-the-local-police-authorities/

Many victims of Freewallet scam already contacted us. They want to get their coins back but dont know for sure how to make official complaints and crime reports. If such situation happened to you, we can help!
But you also can do it by yourself
Follow the link to check the example of an official statement to your local police. Do it and help us to make scammers accountable for their actions!

[j.epam]

You havent even given me a ticket. Of course now you dont even reply at emails.

Just so people are aware, they blocked 65k in usdt asked me for pictures and bank statements and whatnot twice and then stoped responding.

Ofcourse my lawyer is notified and this WILL be going to interpol.

They react only in cases where they see that the situation with blocking a particular wallet seriously harms their reputation. We have met clients whose assets have remained frozen for more than a year.

Lol these dudes froze 65k in usdt of mine. They asked for:

1) video holding the cell phone with the freewallet account and my name
2) bank statement
i send bank statement they didnt like the hand written stamped by the bank director one, they wanted a PDF, i asked for a PDF from the bank, the bank gave it to me, they said they couldnt take a pdf thats copied for another file, i had the GREEK STATE verify thats my account and they didnt like it, i downloaded a bank statement they they asked me a video of me downloading it. Lmao. Dicks. 65k means nothing to me, if anyone gives me info on their whareabouts, or any of their family member whereabouts, ill give them 65k in cash.

[j.epam]

https://freewalletreviews.org/how-to-make-official-statement-to-the-local-police-authorities/

Many victims of Freewallet scam already contacted us. They want to get their coins back but dont know for sure how to make official complaints and crime reports. If such situation happened to you, we can help!
But you also can do it by yourself
Follow the link to check the example of an official statement to your local police. Do it and help us to make scammers accountable for their actions!

I told you before, i dont want the police involved, if anyone can give me information on where any of these guys live, or better yet where their relatives live i can guarantee you that everyone will get their money back.

They kept 65k in usdt of my money, i will pay 65k in cash to anyone that has information on their or their families location.

For some reason today i got a mail from eve "compliance@freewallet.org" saying

Dear Valued Trader,

We would like to inform you that your account verification request has been reviewed, and it looks like some vital information is missing.

To complete the procedure read the comments below and make the necessary changes.

Please provide us with a proof of residence and a certified translation of it attached. Notice that the document should refer to your name and contain your residential address. It also must have at least 3 months before its expiry date. Alternatively, you can submit a bank statement of your current account, credit card statement; council tax bill or tax return, utility company bill (electricity/water/gas), internet/landline phone/cable TV bill referring to your name and residential address. The document must be in Latin characters and have the date of the issue. Please note that the documents issued more than 3 months ago since the date of your application cannot be accepted.

If you have any questions about your account, please click here for our Support Center.

Regards,
Eve Team

This is an automated message, please do not reply directly to this email.

Of course the links are dead.

I have a question though, how are they making money off of this? I mean my money has been siting there for months, others have their money frozen but not going anywhere for years. Whats up with that?

[stafstor]

I have a question though, how are they making money off of this? I mean my money has been siting there for months, others have their money frozen but not going anywhere for years. Whats up with that?

Sorry to hear this. Sure, there is another way to scam people: pretend you want to help but ask for money or passwords, or something else.
But if we talk about Freewallet owners, we have some evidence about their real names. But this information should be reviewed.

[rusmac]

Apparently... If they really no  longer can make up stuff for you to send.. They just ignore you - no longer any response on the status of my ticket. I have given them every proof (already 5 times, many double unnecessary stuff). Hand in the "very last" thing - and they go blanc. What a complete scam.

Hello, checking our system we can see that your case is still being reviewed by our security department. Please be assured that we will email you once there is an update regarding your case status.

Support ticket ID is 505586
I have provided all the documents
Unblock my account!!

[stafstor]

Support ticket ID is 505586
I have provided all the documents
Unblock my account!!

Thanks for adding your comment. We advise you to leave complaints not only on this forum (in the appropriate topics), but also on other resources with reviews about crypto wallets.
I would really like other users to notice how many clients lost money before downloading this application. But in any case, I sincerely hope that you will be able to get your money back.

[stafstor]

Hey everyone,

If you’ve been scammed by Freewallet like so many of us have, I want to let you know that we have a new strategy to take action and potentially stop them from continuing their fraudulent operations. After doing some research, it looks like Hetzner is the hosting provider for Freewallet's website (https://www.hetzner.com), and we now have the chance to get them involved and demand that they take Freewallet.org offline.

Many of us have already lost significant amounts of cryptocurrency because of Freewallet’s scammy practices. They’ve locked users out of their accounts under the pretense of KYC (Know Your Customer) verification and then ignored all attempts to resolve the issue, all while taking our funds without consent. The fraudulent use of KYC is one of their most notorious tactics, asking for personal documentation like passports, IDs, and selfies, only to block or endlessly delay access to the accounts. Meanwhile, our funds disappear.

Even after reaching out to Freewallet’s customer service, victims have received little to no response, leaving us without a solution. The company continues to lure in new victims, and this scam shows no signs of stopping. That’s why it’s crucial for us to step up and do everything we can to fight back.

Our plan is to flood Hetzner with complaints so they realize what kind of scam they’re supporting by hosting Freewallet’s website. Most hosting providers have strict policies against hosting websites that engage in illegal or harmful activities, and we believe that once they understand how serious this issue is, they will take action to ban Freewallet.org.

Here’s what we need you to do:

Go to Hetzner’s website at https://www.hetzner.com and find their feedback form.
Write a detailed complaint about your experience with Freewallet. Explain how they locked you out of your account, the excuses they used, and how you lost your funds. Make sure to emphasize that Freewallet is engaging in fraudulent activities and must be investigated.
Make it clear that you are asking Hetzner to block Freewallet.org because it is a scam that continues to harm more people.
The more complaints Hetzner receives, the more pressure they will feel to take this issue seriously. We can make a difference if we act together!

[stafstor]

Hello,

We understand your concerns and frustrations regarding the verification procedure you encountered while using the Freewallet cryptocurrency wallet service. Ensuring the security of users' funds is our utmost concern. As part of our commitment to safeguarding assets, some users undergo a verification procedure. This measure helps prevent unauthorized access and ensures compliance with international regulations, primarily anti-money laundering and illicit financial practices. Throughout the verification procedure, all funds remain securely untouched in the account.

As for your case, all the provided details have been forwarded to our security department for review. Once there is news regarding your case, we will notify you via email instantly.

Why do you ignore user with ticket #493948?
https://medium.com/@frwttruth/cfe44cea3b2e

I’ve provide them with:

- Pictures of me holding my passport (through their website)

- An official letter from the government to my homeadress (email)

- A picture of me holding a letter that said that I’m the rightful owner of the account along with my wallet opened on my computer. (email)

- An e-bill of the phone number associated with the account (email)

- The verification email of 2017 that the transfer had been completed from Bitrush (site where I bought the coins) to my Freewallet wallet (email).

- A screencast of me logging into my Freewallet account, logging into my email and showing the Bitrush verification,

- A skype video call with an account from Freewallet

Isn't it the truth?
But why user's wallet still remains frozen?

[krrkrr]

annnnd I'm another scammed user.

Should I post here the whole story ?