Vulnerabilities in gambling websites in past

[milewilda]

Well, they didn't went there just to waste the reputation that they've built from a long time. So, they have to do something like that for them to maintain their name and as well as the good reputation that they already have.

They will try to maintain their reputation by doing the best for their members. If their members can be satisfied with their service, they will have a good reputation among other casino sites and vice versa. So always checking regularly can help the casino be safe from all attacks that can harm their site. When it comes to reputation, the casino will also do whatever it takes to ensure that its reputation is maintained.

That's what they'll do. To protect their reputation, they'll do whatever it takes to avoid the ruckus what will be made against their casino. That's why these problems will be eliminated as much as they want to maintain their status as a good and well known reputed casino.
It's all on their budget to allot that thing to protect them so many of their members will stay to them and that's all about the business that they've established, they don't want it to be gone just because of some problems that has occurred that could ruin them.

So true. And they must have allocated some budget to protect it in case of unforeseen cases so they can resolve it properly. Reputation problems are something they really take good care of and always pay attention to their members who are experiencing them and try to help them until the problem is resolved properly. That is the basis of a casino wanting to develop its business to be better and bigger than before so it can enter the list of reputable and trusted casinos. This will be a special attraction for gamblers because gamblers want to have a casino like that.

When building up a business specially online then it would really be just normal that security should really be put up some priority.You cant just neglect nor really that make yourself confident that there
wont really be any bypass or exploit that could possibly happen.Whenever you do have business and it do correlates with online aspect then it would be understandable that you should
put up some budget for security and its a crucial and important thing because we know that it could really cost us whenever there are people who do tend to able to exploit or bypass things.
Its not something new and we've been lots of similar scenarios or conditions here on the market.

[Dunamisx]

We can't really read what is inside their mind and we know that an inside job can be disastrous to the company as surely they will succeed knowing that they have full control of the system. Gamblers will certainly be looking for a trusted site and good reviews which help them to think that using their site is safe but the vulnerability of online sites to hacking is really high making impossible to think that we are 100% safe and much more if we talk about inside job and game manipulation

It is disastrous to have operators that cannot be trusted especially those that intentionally come for an attack, they may happen to be an attack from such competitors of the gambling casino or maybe just an individual decision base on his experience with the gambling site, but i always say this, do good at all times because no one know when the recompense will happen, some casinos are very poor in their services and yet device means to restrict gamblers of their rights to claim back thier funds, should such gambling site experience an attacks, it will never be a thing of pity because what goes up comes down.

[worldofcoins]

We can't really read what is inside their mind and we know that an inside job can be disastrous to the company as surely they will succeed knowing that they have full control of the system. Gamblers will certainly be looking for a trusted site and good reviews which help them to think that using their site is safe but the vulnerability of online sites to hacking is really high making impossible to think that we are 100% safe and much more if we talk about inside job and game manipulation

It is disastrous to have operators that cannot be trusted especially those that intentionally come for an attack, they may happen to be an attack from such competitors of the gambling casino or maybe just an individual decision base on his experience with the gambling site, but i always say this, do good at all times because no one know when the recompense will happen, some casinos are very poor in their services and yet device means to restrict gamblers of their rights to claim back thier funds, should such gambling site experience an attacks, it will never be a thing of pity because what goes up comes down.

It's hard to figure out if it's for a competitor or not unless stated by a competitor otherwise.
It's also possible that attack could come from a hacker who intentionally wants to steal from the gambling casino.
 - On the other hand if the casino gets rekt then they can learn a lesson from it.

[barbara44]

Inside job can happen and I agree with the developers responsibilities with the system, they are the one who's holding the key information and vulnerabilities can be started on them, if they are not responsible from what they are doing or if they are not doing their job in securing the site/platform, though it's a case to case basis and it can't be generalized as hackers or those who can exploit the house are always everywhere

I think an inside job can only happen if you don't treat your employees properly like you pay them less for the good work that they have done and you also scold them sometimes for a minor mistake. They are only doing it as a way to revenge so there is no need to be blame here but only you the owner.

a single mistakes can cause a business to be ruined.

I think this is true most especially in an online business. I remember there are one crypto project who got hacked and lost millions of dollars. The reason is only because of a tiny mistake in the code. It sounds crazy but it happens. That's how good the hackers are. They inspect every element and if they have spotted something which aren't right, that's the time they will try to attack.

[Hamphser]

We can't really read what is inside their mind and we know that an inside job can be disastrous to the company as surely they will succeed knowing that they have full control of the system. Gamblers will certainly be looking for a trusted site and good reviews which help them to think that using their site is safe but the vulnerability of online sites to hacking is really high making impossible to think that we are 100% safe and much more if we talk about inside job and game manipulation

It is disastrous to have operators that cannot be trusted especially those that intentionally come for an attack, they may happen to be an attack from such competitors of the gambling casino or maybe just an individual decision base on his experience with the gambling site, but i always say this, do good at all times because no one know when the recompense will happen, some casinos are very poor in their services and yet device means to restrict gamblers of their rights to claim back thier funds, should such gambling site experience an attacks, it will never be a thing of pity because what goes up comes down.

It's hard to figure out if it's for a competitor or not unless stated by a competitor otherwise.
It's also possible that an attack could come from a hacker who intentionally wants to steal from the gambling casino.
 - On the other hand, if the casino gets rekt then they can learn a lesson from it.

Hackers are just around and they're just waiting for the right time to attack. It could be an inside job or competitors but whoever they are, their main purpose is just to steal funds from gamblers that's why it is still important to be vigilant and observant most of the time because we'll never know who will attack us because anyone could be their target.
We can't stop them from doing such things so as much as possible, we should find ways and know how to get rid of them.

Yes, they are just lurking in the shadows and finding the right time for them to attack whenever they do see some chances or moment which they could really be able to bypass out something which they commonly

target out into those platforms which do involves huge money just like on what the rest been pointing out.Gambling platforms, exchangers or any related into these kind of sites.

Vulnerability is always there since there's no such thing about perfect security but we do have those experts which its important that you should really put up some budget at least.

[Dunamisx]

I've thought about it on countless occasions what vulnerabilities could have cause on the gambling site developers, let's take it to real life, if one is out for a business with the aim of making profit after several collection of loans summing up together with personal savings to put a casino gambling in place and later to discover some upgrades needed to be done in other to maintain the site's defence against attack, get it done and yet later discover some more experienced hackers successfully completed their attack on the site, violate the site cause alot of havoc from the attack, all because they needed to just sustain thier living by invoking hurt on others, that's why no matter how protected your gambling site is, if they mean business, they will definitely counter it and penetrate in with their attacks, now here, this is not all about been vulnerable but they attackers feasting on the site as prey to their teeth.

[tabas]

It should be like that at most times. I saw it from exchanges on how they professionally managed to handle a hacking incident and how they've made their users calm until they've improved their security.

That's because they were ready for it, cold storage is the invention of the century for bitcoin, if you put only a small amount of money on hot wallets and put most of the money on cold storage that means when your hot wallet gets emptied, then you still have a lot of money left, and if people want to withdraw from the hacking incident, then you will be able to pay either all of them or at least most of them and people will see that nothing big happened and that's fine deal.

I believe that any place that can find the right balance there would be able to find peace even against biggest of hacking attempts, since they will be ready for it when it happens.

Well, it's the actual backup fund when your hot wallet becomes dry. We've seen this from almost every company that focuses on cryptocurrencies and has payouts in that form.
And the biggest funds are stored there so that when something wrong happens, they can easily have it backup with those funds just like what happened back then in some famous hacks through an exchange as I've said.
Whilst for some gambling casinos, I hope that it won't happen to any of those that are running currently because we don't want to see it happening that people losses their funds through hacks.

[carlfebz2]

It should be like that at most times. I saw it from exchanges on how they professionally managed to handle a hacking incident and how they've made their users calm until they've improved their security.

That's because they were ready for it, cold storage is the invention of the century for bitcoin, if you put only a small amount of money on hot wallets and put most of the money on cold storage that means when your hot wallet gets emptied, then you still have a lot of money left, and if people want to withdraw from the hacking incident, then you will be able to pay either all of them or at least most of them and people will see that nothing big happened and that's fine deal.

I believe that any place that can find the right balance there would be able to find peace even against biggest of hacking attempts, since they will be ready for it when it happens.

Well, it's the actual backup fund when your hot wallet becomes dry. We've seen this from almost every company that focuses on cryptocurrencies and has payouts in that form.
And the biggest funds are stored there so that when something wrong happens, they can easily have it backup with those funds just like what happened back then in some famous hacks through an exchange as I've said.
Whilst for some gambling casinos, I hope that it won't happen to any of those that are running currently because we don't want to see it happening that people losses their funds through hacks.

For exchange platforms then it would be totally on different set up which there would really be funds to be stored on cold storages or wallets unlike on gambling where payouts and withdrawals is really active

then it would be mainly placed into a hot wallet which means that higher chances for total drain up once an exploit or hacking incident would happen.Vulnerabilities
is always there since there no such thing about perfect security.

[ethereumhunter]

a single mistakes can cause a business to be ruined.

I think this is true most especially in an online business. I remember there are one crypto project who got hacked and lost millions of dollars. The reason is only because of a tiny mistake in the code. It sounds crazy but it happens. That's how good the hackers are. They inspect every element and if they have spotted something which aren't right, that's the time they will try to attack.

That is the advantage of great hackers because they can detect leaks from the system and even in the code. And this makes every developer have to stay alert, do frequent checks on their site, and ensure that everything is safe. I'm sure the team of every trusted casino always does this and there are even some casinos that do leak searches and offer big rewards to invite their people or members to help them find leaks on their site. So this is not an easy task for every casino as they have to compete with other casinos in maintaining security on their site.

[danadc]

Inside job can happen and I agree with the developers responsibilities with the system, they are the one who's holding the key information and vulnerabilities can be started on them, if they are not responsible from what they are doing or if they are not doing their job in securing the site/platform

I think we forgot to talk about one of the most dangerous attacks which is social engineering. Human are the weakest ring of the chain.
It doesn't matter how secure the casino servers or the platform codes are or how experienced the security team is if one of the staff can be easily manipulated or fooled. A casino can get hacked and customers funds stolen just because an unaware customer support agent clicked on a malicious link he got on a phishing email.
Security awareness training is as important as securing servers and vulnerability patching.

And not just for casino but it applies to all the companies/businesses. Hackers are also upgrading and improving they will use all the avenues that they can penetrate and a single mistake will cause a big problem to the company, though it's already been known by many companies and they are aware how this kind of mistake will harmed their business, providing proper trainings and extending levels of support from their firewalls chances for human mistake still the big concern.

The fact that business owners are really doing their best to make sure that they are fully aware of any consequences, and they are equipping their business with knowledge and good customer support, something that gives gamblers a little assurance to continue playing.

I had thought that a casino has to have the best security so that it is not hacked, some players are so expert that they know the structure of a casino very well and from there they know what certain games can do wrong and what they do is determine if they have an error and exploit it, but they do not report it, also the casinos do not put good incentives for the capture of vulnerabilities, the offenders think it is better to exploit that error because it is more money and not report it because they may not find a good reward.

Casinos that are new are the most likely to have vulnerabilities, I think that these casinos should be the first to offer a very good type of reward for vulnerabilities.

[Fredomago]

Inside job can happen and I agree with the developers responsibilities with the system, they are the one who's holding the key information and vulnerabilities can be started on them, if they are not responsible from what they are doing or if they are not doing their job in securing the site/platform

I think we forgot to talk about one of the most dangerous attacks which is social engineering. Human are the weakest ring of the chain.
It doesn't matter how secure the casino servers or the platform codes are or how experienced the security team is if one of the staff can be easily manipulated or fooled. A casino can get hacked and customers funds stolen just because an unaware customer support agent clicked on a malicious link he got on a phishing email.
Security awareness training is as important as securing servers and vulnerability patching.

And not just for casino but it applies to all the companies/businesses. Hackers are also upgrading and improving they will use all the avenues that they can penetrate and a single mistake will cause a big problem to the company, though it's already been known by many companies and they are aware how this kind of mistake will harmed their business, providing proper trainings and extending levels of support from their firewalls chances for human mistake still the big concern.

The fact that business owners are really doing their best to make sure that they are fully aware of any consequences, and they are equipping their business with knowledge and good customer support, something that gives gamblers a little assurance to continue playing.

I had thought that a casino has to have the best security so that it is not hacked, some players are so expert that they know the structure of a casino very well and from there they know what certain games can do wrong and what they do is determine if they have an error and exploit it, but they do not report it, also the casinos do not put good incentives for the capture of vulnerabilities, the offenders think it is better to exploit that error because it is more money and not report it because they may not find a good reward.

Casinos that are new are the most likely to have vulnerabilities, I think that these casinos should be the first to offer a very good type of reward for vulnerabilities.

Such exploits might be needed to be reported and gambler who send the report may receive incentives not sure though as I don't have any experienced about it, but yes I can agree to your point some players who learn the exploit instead of reporting they abuse that advantage and really make money from what they've learned, it's the task for the developers to avoid this kind of things to happen to make sure the business will prosper.

Otherwise, gamblers will continue to abuse this kind of money making advantages.

It's really important to invest in securities, especially those new in this business. They have to protect their business and their reputations.

[LUCKMCFLY]

In my opinion, there is nothing wrong with gambling, it might be addictive too but the industry grew this much because people want to associate with something. You cannot be going to parties, or cinemas or watch football every day, some people do not even like some of the listed ones, gambling is their option. So, gambling will be surely ethical and healthy for the person that is not addicted to it but has it entertaining and keeps their company.

Fine and good gambling has it own side effects accepted, but let's also consider the good and beneficial aspect also that gambling had come in with to everyone, i think i will have to but mention few here, employment, steady income/profit, business/enterprise, online services, fun/pleasure, relief from stress or pressure, exciting moods, tactical thinking/reasoning, logical reasoning, confidence build up, risk taking, boldness and fearlessness, these are just some of the benefits we derive from gambling which we count as something common but they are all important benefits derived.

Well all those feelings of stress, anxiety is what must be combated, in my case it is different, because I use the game to de-stress, but I have the special technique of going to the slots to be able to do my thing, it is simple, destiny my money that I have willing to lose and what I do is play and play until I run out, the mere fact of feeling free in a slot machine and knowing that that sound, that emotion that is felt is something that relaxes me, as I said before , I'm just looking to have fun, I don't see it as a job, because it would be crazy to use a casino as a source of work, because luck can run out and you can lose a lot of money, and it would turn out to be worse.

Inside job can happen and I agree with the developers responsibilities with the system, they are the one who's holding the key information and vulnerabilities can be started on them, if they are not responsible from what they are doing or if they are not doing their job in securing the site/platform

I think we forgot to talk about one of the most dangerous attacks which is social engineering. Human are the weakest ring of the chain.
It doesn't matter how secure the casino servers or the platform codes are or how experienced the security team is if one of the staff can be easily manipulated or fooled. A casino can get hacked and customers funds stolen just because an unaware customer support agent clicked on a malicious link he got on a phishing email.
Security awareness training is as important as securing servers and vulnerability patching.

And not just for casino but it applies to all the companies/businesses. Hackers are also upgrading and improving they will use all the avenues that they can penetrate and a single mistake will cause a big problem to the company, though it's already been known by many companies and they are aware how this kind of mistake will harmed their business, providing proper trainings and extending levels of support from their firewalls chances for human mistake still the big concern.

The fact that business owners are really doing their best to make sure that they are fully aware of any consequences, and they are equipping their business with knowledge and good customer support, something that gives gamblers a little assurance to continue playing.

I had thought that a casino has to have the best security so that it is not hacked, some players are so expert that they know the structure of a casino very well and from there they know what certain games can do wrong and what they do is determine if they have an error and exploit it, but they do not report it, also the casinos do not put good incentives for the capture of vulnerabilities, the offenders think it is better to exploit that error because it is more money and not report it because they may not find a good reward.

Casinos that are new are the most likely to have vulnerabilities, I think that these casinos should be the first to offer a very good type of reward for vulnerabilities.

Such exploits might be needed to be reported and gambler who send the report may receive incentives not sure though as I don't have any experienced about it, but yes I can agree to your point some players who learn the exploit instead of reporting they abuse that advantage and really make money from what they've learned, it's the task for the developers to avoid this kind of things to happen to make sure the business will prosper.

Otherwise, gamblers will continue to abuse this kind of money making advantages.

It's really important to invest in securities, especially those new in this business. They have to protect their business and their reputations.

What happens is that many people are dedicated to exploits because there are simply not very great incentives for it, a hacker prefers to exploit any vulnerability to get a lot of money, if a casino is looking for more security, it should leave. a good reward for those who discover vulnerabilities, it is much better to pay great rewards that exploit a vulnerability that then costs them having to close the casino sometimes, this has happened to many emoresas, they have to close because they have to pay, they leave everything the naked code and they can make a big embezzlement, and that's what many are looking for, just money and that's it.

[ethereumhunter]

a single mistakes can cause a business to be ruined.

I think this is true most especially in an online business. I remember there are one crypto project who got hacked and lost millions of dollars. The reason is only because of a tiny mistake in the code. It sounds crazy but it happens. That's how good the hackers are. They inspect every element and if they have spotted something which aren't right, that's the time they will try to attack.

That is the advantage of great hackers because they can detect leaks from the system and even in the code. And this makes every developer have to stay alert, do frequent checks on their site, and ensure that everything is safe. I'm sure the team of every trusted casino always does this and there are even some casinos that do leak searches and offer big rewards to invite their people or members to help them find leaks on their site. So this is not an easy task for every casino as they have to compete with other casinos in maintaining security on their site.

Everything come with a package - good and bad thing are by default in  everything
that is the same for gambling - rather there are more bad than good.

Indeed it will come with a package, good and bad things but it will depend on how the team can work optimally to protect their place of business and anticipate if something bad comes. And most big casinos will have their own ways of dealing with any incident that may come their way, especially if it is a trusted and reputable casino. Casinos will always try to minimize the worst that can happen and inviting people to find leaks on their site is a good way to find out so they can get to work on fixing them immediately.

[Fredomago]

Indeed it will come with a package, good and bad things but it will depend on how the team can work optimally to protect their place of business and anticipate if something bad comes. And most big casinos will have their own ways of dealing with any incident that may come their way, especially if it is a trusted and reputable casino. Casinos will always try to minimize the worst that can happen and inviting people to find leaks on their site is a good way to find out so they can get to work on fixing them immediately.

Big and established casinos also invest with good teams to protect them and secure their business. It's an additional layer of support if in case there are exploits that may happen, some also provide extra bonuses to those who will report the concern. Anyhow, they are protecting their business and they are making sure that the confidence and trust that they develop between them and the players/gamblers will not be ruined by any event that will affect their business.

Though in some incidences there are cases that the house needs to address but they will do everything to minimize the time in solving the issue and serve it as good references in case other problems will show up.

[ethereumhunter]

Indeed it will come with a package, good and bad things but it will depend on how the team can work optimally to protect their place of business and anticipate if something bad comes. And most big casinos will have their own ways of dealing with any incident that may come their way, especially if it is a trusted and reputable casino. Casinos will always try to minimize the worst that can happen and inviting people to find leaks on their site is a good way to find out so they can get to work on fixing them immediately.

Big and established casinos also invest with good teams to protect them and secure their business. It's an additional layer of support if in case there are exploits that may happen, some also provide extra bonuses to those who will report the concern. Anyhow, they are protecting their business and they are making sure that the confidence and trust that they develop between them and the players/gamblers will not be ruined by any event that will affect their business.

Though in some incidences there are cases that the house needs to address but they will do everything to minimize the time in solving the issue and serve it as good references in case other problems will show up.

That is correct. Only ensuring that gamblers still trust the casino helps the casino stay afloat and grow its business to become even bigger. The casino will use a team of experts to provide protection and prevent bad things that might happen. So far, for the big casinos, there are very few cases of such leaks or maybe the casino doesn't announce it to its members to prevent excessive worry. Besides, the casino can still handle it well so they don't tell it.

Every casino needs to do this, especially those just launched, to pay attention to security issues on their sites. This is to provide comfort and security to its members when they play so that there will be no disturbance.

[stomachgrowls]

a single mistakes can cause a business to be ruined.

I think this is true most especially in an online business. I remember there are one crypto project who got hacked and lost millions of dollars. The reason is only because of a tiny mistake in the code. It sounds crazy but it happens. That's how good the hackers are. They inspect every element and if they have spotted something which aren't right, that's the time they will try to attack.

That is the advantage of great hackers because they can detect leaks from the system and even in the code. And this makes every developer have to stay alert, do frequent checks on their site, and ensure that everything is safe. I'm sure the team of every trusted casino always does this and there are even some casinos that do leak searches and offer big rewards to invite their people or members to help them find leaks on their site. So this is not an easy task for every casino as they have to compete with other casinos in maintaining security on their site.

Everything come with a package - good and bad thing are by default in  everything
that is the same for gambling - rather there are more bad than good.

Bad thing can happen to us in gambling and what we are expected to do is to make sure that we bring back our self and fix the necessary things so that we are going to ensure that we don't miss out big in gambling.
We needed to make sure that when we make winnings, we don't later lose it because of lack of discipline which can make is lose big later if we are not that careful of how we do things.

Depends on self control but usually people would really be ending up on losing those winnings back on the casino because most of the time you would really be thinking off that you might able to win up more if you

do decide to play back which is really a very common impression or mindset whenever you do make some winnings.Speaking about pulling off your funds on a gambling after a huge win is just common sense.

You cant just leave it there once you do able to hit something but rather you would immediately hurry up yourself on making withdrawals unless if you do decide to play more.
We do always have that kind of feeling of less secure in speaking of any platforms security and mind off about possible hacking or exploits.

[LUCKMCFLY]

a single mistakes can cause a business to be ruined.

I think this is true most especially in an online business. I remember there are one crypto project who got hacked and lost millions of dollars. The reason is only because of a tiny mistake in the code. It sounds crazy but it happens. That's how good the hackers are. They inspect every element and if they have spotted something which aren't right, that's the time they will try to attack.

That is the advantage of great hackers because they can detect leaks from the system and even in the code. And this makes every developer have to stay alert, do frequent checks on their site, and ensure that everything is safe. I'm sure the team of every trusted casino always does this and there are even some casinos that do leak searches and offer big rewards to invite their people or members to help them find leaks on their site. So this is not an easy task for every casino as they have to compete with other casinos in maintaining security on their site.

Everything come with a package - good and bad thing are by default in  everything
that is the same for gambling - rather there are more bad than good.

There is one thing that most of us know, it is about hacking, there are many who are white hat and who are focused on doing good, usually they are the programmers in charge of security and what it has to do with everything about of antivirus and those who are in charge of programming firewall, in casinos I think that hacking is even more delicate because it is much more complicated, the hacker must not only know about blockchain but a little about everything, because he has to have a lot of insight, and most hackers are focused on the bad, it is very difficult for them to do good, and those who do good are usually surprised by the cunning of those who are bad.

[AicecreaME]

Depends on self control but usually people would really be ending up on losing those winnings back on the casino because most of the time you would really be thinking off that you might able to win up more if you

do decide to play back which is really a very common impression or mindset whenever you do make some winnings.Speaking about pulling off your funds on a gambling after a huge win is just common sense.

You cant just leave it there once you do able to hit something but rather you would immediately hurry up yourself on making withdrawals unless if you do decide to play more.
We do always have that kind of feeling of less secure in speaking of any platforms security and mind off about possible hacking or exploits.

you are very right - that self control in gambling is very important
I just read in another forum that that a person won a lot of money and later he lost all his money - that happened due to loss of self control

Self-control is really important. Players should know this beforehand to avoid this kind of conflict in the future.

Since gambling is addicting and could really take much of your time and money without you noticing, it is important to set limitations and boundaries. Having the right mindset and practicing it could really save yourself from trouble and inconvenience. If you are a responsible person that knows where to draw the line and has the sense of responsibility whenever you do something, then this won't be a problem since you can move with discipline in innate manner.

However, if you are self-aware that you don't possess such responsible attitude and behavior, then you must start to practice and incorporate it to your everyday lives to get used to it. Otherwise, if you start gambling with such attitude, it could potentially cost you a lot particularly targeting your behavior and habits when it comes to financial aspect and the way you perceive things.

Knowing when to stop and when to continue betting could make a big difference. If you know how to assess and manage risks, the lesser probability of you falling victim into losing almost everything you've got like the story you could read all over the forum.

[Cookdata]

I think we forgot to talk about one of the most dangerous attacks which is social engineering. Human are the weakest ring of the chain.
It doesn't matter how secure the casino servers or the platform codes are or how experienced the security team is if one of the staff can be easily manipulated or fooled. A casino can get hacked and customers funds stolen just because an unaware customer support agent clicked on a malicious link he got on a phishing email.
Security awareness training is as important as securing servers and vulnerability patching.

I have not worked in live customer support, but I have worked as an agent who enabled the booking of games for players who want to have a betting slip because some do not have mobile phones or reliable internet and I can say that it will be hard to hack any server. Penetrating a server will require external insider work because what customer supports do is collect reports problems and ID from players and forward them to the appropriate team who are supposed to fix those problems, the only thing saved at the back end for customer support is the achieved chat between the player and the customer support.

[Fredomago]

Indeed it will come with a package, good and bad things but it will depend on how the team can work optimally to protect their place of business and anticipate if something bad comes. And most big casinos will have their own ways of dealing with any incident that may come their way, especially if it is a trusted and reputable casino. Casinos will always try to minimize the worst that can happen and inviting people to find leaks on their site is a good way to find out so they can get to work on fixing them immediately.

Big and established casinos also invest with good teams to protect them and secure their business. It's an additional layer of support if in case there are exploits that may happen, some also provide extra bonuses to those who will report the concern. Anyhow, they are protecting their business and they are making sure that the confidence and trust that they develop between them and the players/gamblers will not be ruined by any event that will affect their business.

Though in some incidences there are cases that the house needs to address but they will do everything to minimize the time in solving the issue and serve it as good references in case other problems will show up.

That is correct. Only ensuring that gamblers still trust the casino helps the casino stay afloat and grow its business to become even bigger. The casino will use a team of experts to provide protection and prevent bad things that might happen. So far, for the big casinos, there are very few cases of such leaks or maybe the casino doesn't announce it to its members to prevent excessive worry. Besides, the casino can still handle it well so they don't tell it.

Every casino needs to do this, especially those just launched, to pay attention to security issues on their sites. This is to provide comfort and security to its members when they play so that there will be no disturbance.

Yah, the idea is not to bring any fear so if there are cases that happened casino needs to work it out and not to allow any misinterpretation coming from anyone, it's a best practice making sure that you are doing your best to resolve any possible problem that being raise right away, if you can do that the trust will solidify and more players/gamblers will continue to use the platform.

Casino owners need to ensure that the trust gamblers given to them will be rewarded by good service and better securement of their funds.

I think we forgot to talk about one of the most dangerous attacks which is social engineering. Human are the weakest ring of the chain.
It doesn't matter how secure the casino servers or the platform codes are or how experienced the security team is if one of the staff can be easily manipulated or fooled. A casino can get hacked and customers funds stolen just because an unaware customer support agent clicked on a malicious link he got on a phishing email.
Security awareness training is as important as securing servers and vulnerability patching.

I have not worked in live customer support, but I have worked as an agent who enabled the booking of games for players who want to have a betting slip because some do not have mobile phones or reliable internet and I can say that it will be hard to hack any server. Penetrating a server will require external insider work because what customer supports do is collect reports problems and ID from players and forward them to the appropriate team who are supposed to fix those problems, the only thing saved at the back end for customer support is the achieved chat between the player and the customer support.

It's a best practice for any casino owners to maintain secure business, paying high-end security services will give you better and active defense to any threat of hackers, though we can also take note that insiders can be inside the security itself, the vulnerabilities can be inside the defense facilitators, it's a case to case basis.