How can a new sportsbook gain trust?

[mak013]

It depends on different things and for different gamblers different things matter. First of all you need to work without problems and show good results in troubleshooting. Also you need a thread with feedback from the gamblers.
As for me - you ought to open the casino, create 1-2 promotion campaigns to get first gamblers and create promo thread. And only some time later you can get trust.

[decodx]

There are many options out there and I believe that, in the meantime, any sportsbook can become reputable with its performance in the gambling community.

I was wondering if you have any plans regarding a special offer as an incentive for playing at your betting platform? For example, for a new sportsbook you could start promoting your platform with a voucher for free entry, or something like that for every sign up. Many say that the better such a promotion is, the greater the chance of becoming popular and being embraced by gamblers. It's true, especially in my opinion if it is well designed, and contains the right message, the right combination of incentives and promotions. But, there are things that are, in my opinion, the most important and not dependent on a player's choice, like a good customer service, respect towards bettors and expertise.

So, I definitely advise that you should focus on a promotion that would appeal to gamblers, at least, and let them make the final choice.

[Smartvirus]

When it comes to the forum, most users gets to trust you by default, at least until something negative is found about your project and on the other hand, you can gain trust based on the reputation of the manager you employ to manage your signature campaign service. For a running Sportsbookie, they must come to understand that the most important part of a betting or gambling platform is the withdrawal system. This is the point where legitimacy is been tested and as such, sportsbookie needs to ensure there withdrawal system is timely processed and not just the crediting of wins. It gives users the assurance that they would get paid!

[tranthidung]

The fastest way to get a reputation is by building it and in doing that once a person gives you their trust you must try as much as possible to get them to have confidence in your services, and gambling site have a higher work to do when it comes to reputation since you have other casinos to compete with so you must operate in a way that makes impossible for your customers to have better services outside your casino.

A sportsbook does not achieve trust and reputation simply by what they advertise on media, on this forum or anywhere else. Their reputation will be made up of multiple factors.

• Transparent and clear Terms of Services & FAQs
• If they have restricted areas, they should mention it clearly in ToS.
• They should mention clearly about their policy on KYC, money laundering, multiple accounts, etc. because such things will be used to protect their casinos against cheaters or will be used as their deadly weapons to reject big withdrawals from users

It depends on different things and for different gamblers different things matter. First of all you need to work without problems and show good results in troubleshooting. Also you need a thread with feedback from the gamblers.

Promotion campaigns are sort of advertisement and can not be considered as what you can think of their trust level. A scam casino or exchange can run very attractive, well-paid campaigns but later they can make scam exit.

Not all things will be operated and proceeded smoothly all times. Sometimes, staffs on casino can make mistake and result in scam accusation against their casino. With such cases, if they are a good casino, they will go through in-depth investigation or even call for mediators to resolve their scam accusation. Mistake can be made but if you are ready to resolve it, you are all good.

[Jasad]

A sportsbook does not achieve trust and reputation simply by what they advertise on media, on this forum or anywhere else. Their reputation will be made up of multiple factors.

• Transparent and clear Terms of Services & FAQs
• If they have restricted areas, they should mention it clearly in ToS.
• They should mention clearly about their policy on KYC, money laundering, multiple accounts, etc. because such things will be used to protect their casinos against cheaters or will be used as their deadly weapons to reject big withdrawals from users

All sportsbook give transparent about term or service and we can check usually when registered some sportsbook site have to allow or agree with term of service from sportsbook, but bad thing some time have new sportsbook when making withdrawal with higher amount ask the member passing KYC, actually have clear on first time when creating account have free or can play on sportsbook site without have to KYC, but when we got jack pot and they think some abuse happening withdrawing with higher and bigger funds.

[ScamViruS]

You have enough experience about gambling. You know very well how this market works and how to stay in this market. Trust is one thing, it is not an easy task to achieve, once you launch a gambling website in the market, if you can provide the right service to your customers, then it will bring a lot of positive aspects for you.

If you can build the reputation of your website properly in this forum, then the road to your success will be much easier. Because the influence of this community is a lot in the gambling market.

[Eureka_07]

Hi, so I think I have seen an opportunity to operate a sportsbook in a way that is slightly different and probably more user friendly than how the current ones are operating. I’ve been working in the online gambling industry for 10 years now and I know how a lot about betting markets and how the odds work so I’m not worried about that side of things.
<snip>
So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

Not just for sportsbook but also for casinos... one of the greatest plus on the trust of these businesses is of course top is the withdrawal. Pay users then you'll have the trust of the community later on. Good bonuses and promotions, which has a transparent resolution if some issues happened, e.g. abuse of promotions, etc.
For these sportsbook, most players like those that do not cancel bets unless the game was suspended or the game is proven to be fixed.

[Oilacris]

Hi, so I think I have seen an opportunity to operate a sportsbook in a way that is slightly different and probably more user friendly than how the current ones are operating. I’ve been working in the online gambling industry for 10 years now and I know how a lot about betting markets and how the odds work so I’m not worried about that side of things.
<snip>
So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

Not just for sportsbook but also for casinos... one of the greatest plus on the trust of these businesses is of course top is the withdrawal. Pay users then you'll have the trust of the community later on. Good bonuses and promotions, which has a transparent resolution if some issues happened, e.g. abuse of promotions, etc.
For these sportsbook, most players like those that do not cancel bets unless the game was suspended or the game is proven to be fixed.

It would really be for general whether its a sportsbook or a casino then it would really be needing to have those kind of quality and its true that it do talks about withdrawal which should be easy and safe.

Once you do able to get that positive impression then there's a chance that you would really be getting that recognition even though its not an assurance because demand isnt something that you could
really know ahead but as a business then you should do your best on giving out the best experience as much as you could yet we know that first impression does last.
Getting that trust is hard but once the community do give that thing then your business would be having chance to run for long term.

[goldkingcoiner]

The only true way to make sure something is not a scam is to dive into it headfirst. So you are risking your money anytime you do this, regardless of whether you are trusting a sportsbook which is new or one that is older. You never know when something can turn out badly.

But that being said, as far as trust goes, I would not trust anything new and wait until enough other people have risked their money first before I risk my own money. The chances of a new sportsbook being scammy is far higher than an old sportsbook.

The only way for them to gain trust is by waiting. I usually wait at least a year until I can give them ANY of my trust. Minimum.

[zidanw]

Trust is something that takes a long time to get in this world. It can take months to gain trust from players, but it can also be completely gone within days. On the forum it is useful for people to give their opinion about the reputation of a site, it is very useful. Being active on the forum and paying players is the best way to keep your reputation high.

[Silberman]

Hi, so I think I have seen an opportunity to operate a sportsbook in a way that is slightly different and probably more user friendly than how the current ones are operating. I’ve been working in the online gambling industry for 10 years now and I know how a lot about betting markets and how the odds work so I’m not worried about that side of things.

There seems to be a lot of scams out there and I’m looking for insight on how to be trustworthy. Not looking to scam anyone or steal, I just want to run a good, well respected sportsbook. I guess people will say to use kyc or licenses but I’d like to hold off on these. In my experience having licensing and kyc does not necessarily mean that you are a good honest sportsbook. Be interesting to hear thoughts on this as it may sound suspicious?

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

The only way to gain the trust of the community and garner a good reputation is by behaving in a way that generates trust and be fair to your customers for a long time, there are no shortcuts when it comes to this, it is a slow process that will not happen overnight, especially in this market in which the vast majority of the gamblers have been scammed at least once and this means that even if that was not your fault it will take a lot of time for people to trust a service that is relatively new in the market regardless of how good it could be.

[Maslate]

Trust is something that takes a long time to get in this world. It can take months to gain trust from players, but it can also be completely gone within days. On the forum it is useful for people to give their opinion about the reputation of a site, it is very useful. Being active on the forum and paying players is the best way to keep your reputation high.

A site that has a lot of promotions will make the community more engaged with the site, and with good support, that is a combination for a successful gambling site. Our community here loves a legit gambling site, and once a gambling site already gets the gambler's support, expect that money will be flowing, however, good communication has to be maintained and reputation can easily be ruined as well.

I'm seen some gambling sites here that started well but ended up getting bad reputation from the community, resulting the representative to leave the forum which they failed to realize it's a big market forum.

[AmoreJaz]

Trust is something that takes a long time to get in this world. It can take months to gain trust from players, but it can also be completely gone within days. On the forum it is useful for people to give their opinion about the reputation of a site, it is very useful. Being active on the forum and paying players is the best way to keep your reputation high.

A site that has a lot of promotions will make the community more engaged with the site, and with good support, that is a combination for a successful gambling site. Our community here loves a legit gambling site, and once a gambling site already gets the gambler's support, expect that money will be flowing, however, good communication has to be maintained and reputation can easily be ruined as well.

I'm seen some gambling sites here that started well but ended up getting bad reputation from the community, resulting the representative to leave the forum which they failed to realize it's a big market forum.

fast resolution of any issues, whether big or small is very much appreciated by the players. so the owners should always see to it that there is no existing issues or allegations on their site. because if the players will see that they are treating everyone as equal and they can always get answer from their support, they won't hesitate depositing more money as they know they are well taken care of. so for me, one thing to look at is the visibility and resolution of issues. but of course the bookie can always hold regular contests or bonuses to sustain their players' interest.

[batang_bitcoin]

Trust is something that takes a long time to get in this world. It can take months to gain trust from players, but it can also be completely gone within days. On the forum it is useful for people to give their opinion about the reputation of a site, it is very useful. Being active on the forum and paying players is the best way to keep your reputation high.

The forum is really helpful, especially for those bookies that are new and want to gain the trust of the community. They can hire someone who's really reputable that can help them bring their reputation goes up. That's the usual strategy of the newer ones as they don't just go without any strategic plan on how they're going to introduce themselves in the market that they're going to dwell in for a long time.

[PX-Z]

There are lot of them to start with such as Probably fair, responsive customer service, good and interesting games, active community and time. While most of them should be required to make sports book trustworthy, good marketing is increase popularity and be known e.g. here and other platform that is gambling-friendly topics.

[Nrcewker]

I think I have seen an opportunity to operate a sportsbook in a way that is slightly different and probably more user friendly than how the current ones are operating.

What do you mean by more user friendly?
Will your site auto place the bets just by our thinking?
Have you seen the modern era sportsbooks ? Have you seen Stake or sportbet.io ‘s UI?
They are one of the best user friendly sports book that can be operated by a 15 year old kid.

Regarding gaining trust of your sportsbook.
All you need to do is that have sufficient funds to fund the bankroll. Signed message of the cold wallet storage.
And transparency with your players.
This will surely help all the gamblers to believe in your new site.

[Poker Player]

OP will need money for advertising, promos, giveaways. etc. Also in case there are any improvements to be made to improve the customer experience.

The other part is time, winning over the customer base over time with the best possible service.

I guess people will say to use kyc or licenses but I’d like to hold off on these. In my experience having licensing and kyc does not necessarily mean that you are a good honest sportsbook. Be interesting to hear thoughts on this as it may sound suspicious?

If what the forum gamblers want is more betting sites that are good, reliable and without KYC, which are becoming less and less nowadays. If you have a good site, and you manage to give a good customer experience without KYC, you will build a good reputation and your site will become a money making machine.

[Fortify]

Hi, so I think I have seen an opportunity to operate a sportsbook in a way that is slightly different and probably more user friendly than how the current ones are operating. I’ve been working in the online gambling industry for 10 years now and I know how a lot about betting markets and how the odds work so I’m not worried about that side of things.

There seems to be a lot of scams out there and I’m looking for insight on how to be trustworthy. Not looking to scam anyone or steal, I just want to run a good, well respected sportsbook. I guess people will say to use kyc or licenses but I’d like to hold off on these. In my experience having licensing and kyc does not necessarily mean that you are a good honest sportsbook. Be interesting to hear thoughts on this as it may sound suspicious?

So I’m looking for thoughts on how to gain trust and reputation, because I know I would have doubts depositing money into a brand new sportsbook that’s just appeared out of thin air.

One thing that will increase your chances of looking respectable is proving that you have a sizable bankroll to cover any potential losses, this is especially true with the high roller players. You have to be able to comfortably absorb losses on a very bad day among your many good days, without trying to figure out ways to become more profitable - as you know it's just part of the business. So maybe having a wallet available to view that can show that you're able to fulfill all outstanding bets would be a good start, obviously that might require hot and cold wallet arrangements for security. Frankly, I'm not sure many gamblers do that much research into new sportbooks if potential welcome offers are quite tantalizing.

[inanilujimi]

If you have been in a sportsbook environment in 10 years you must have had a lot of experience with users complaining through your site, now it is up to you to project that these complaints will no longer surface, I think the most important thing is how to get users to need your site rather than competitors who other.

[maydna]

If you have been in a sportsbook environment in 10 years you must have had a lot of experience with users complaining through your site, now it is up to you to project that these complaints will no longer surface, I think the most important thing is how to get users to need your site rather than competitors who other.

Yes, that's correct. He should have learned a lot and has experience with how and what sports betting sites and casino sites should do to gain the trust of their users. Moreover, with the experience of working in the gambling business for 10 years, he has given him a lot about the ins and outs of the gambling business, and what he does. to do and not to do. But it's true that lately licensing and KYC issues have started to appear along with government regulations so maybe he wants to know how to deal with them.

The issue of KYC must be considered by the casino and not burden its users so that they can feel at home playing there. But some casinos use strict rules for KYC and some don't ask for KYC at all but with restrictions.