Bitlucy withdrawal problem, does this acceptable?

[Solosanz]

Aside from Bitlucy still not resolving their issues yet,

I wonder why there's 2 users still wear the Bitlucy avatar until now, even if they consider the long withdrawal problem isn't high likely to scam, it still doesn't make sense since Royse777 had been announce the avatar campaign was closed https://bitcointalk.org/index.php?topic=5396028.msg60373656#msg60373656

That's a free advertisement for Bitlucy, however I will try to PM them and want to know their reason.

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[NeuroticFish]

I wonder why there's 2 users still wear the Bitlucy avatar until now

Most probably they're not active, hence your PM won't do much. Did you check their last login date? It's in their profile.
Also keep in mind that browser caching makes avatars last a little longer even after they're changed.

I had the same question about one highly reputed member today, but I didn't PM him. Some 30 min later I've seen that his avatar is changed.


So while you do have a point, you may be a bit overzealous about it

[bitmover]

Aside from Bitlucy still not resolving their issues yet,

I wonder why there's 2 users still wear the Bitlucy avatar until now, even if they consider the long withdrawal problem isn't high likely to scam, it still doesn't make sense since Royse777 had been announce the avatar campaign was closed https://bitcointalk.org/index.php?topic=5396028.msg60373656#msg60373656

That's a free advertisement for Bitlucy, however I will try to PM them and want to know their reason.

Thanks a lot for this information. I was still wearing the avatar. I wasn't tracking this topic for a few days and didn't even notice that the campaign was over.

I am sad to see bitlucy is having problems which wasn't solved.

[TryNinja]

Aside from Bitlucy still not resolving their issues yet,

I wonder why there's 2 users still wear the Bitlucy avatar until now, even if they consider the long withdrawal problem isn't high likely to scam, it still doesn't make sense since Royse777 had been announce the avatar campaign was closed https://bitcointalk.org/index.php?topic=5396028.msg60373656#msg60373656

That's a free advertisement for Bitlucy, however I will try to PM them and want to know their reason.

Hi, I'm the other user.

I never checked the campaign topic (only talked with Royse through PM after he asked if I was interested in joining it) and had no idea this topic existed. I already removed the avatar by now.

[Solosanz]

Most probably they're not active, hence your PM won't do much. Did you check their last login date? It's in their profile.

I've keep tracking their accounts for few days and if I'm not mistaken, they're active everyday. Since I thought it's already to long, so I think I need to PM them and I know both of them are very rarely visit this board.

I had the same question about one highly reputed member today, but I didn't PM him. Some 30 min later I've seen that his avatar is changed.

Probably it's a different user that I didn't notice.

[NeuroticFish]

Probably it's a different user that I didn't notice.

It's the one who has "already removed the avatar by now".
But I know that he had issues with his web services, hence the fact he has noticed late is imho excusable.

But the reality shows that you've done good PM-ing them. Hence my merit.

[AB de Royse777]

I will make an update sometimes tomorrow.

[coupable]

Royse777 have just posted this since few minutes in the Services subsection:

I would request anyone who had issue with bitlucy, let me know. First post the issue in the ANN thread and then fill up the form (The spreadsheet will be private so please don't worry about personal information. I need to know your problem and if this is valid, you will get solution).
https://forms.gle/ra1Uk5xVhJmfq9kR8
The form will be closed after 17th.
Please make one entry for one user, make my life easier.

The above was posted on 11th and still I have 4 users only who filled out the form. I have extended it a few days already and still it's 4 users. This is my last try to make it visible for everyone who still missed it. I will close the form after 24 hours from now.

Please fill out the form if you have pending withdrawals or any other complaint. You can post details on this thread and link it with the google form.

Following bitlucy users filled out the form so far:
l*******c
W******y
r*****t
L******y

I really wonder why he chose that section at the same time that he had the option to use the casino's official announcement in the gambling section of the forum. Then what will be the fate of those assessments if Royce insists on ignoring the calls from community after the period he set for accepting complaints has passed?
The most important question is why the casino's official channels are not used to publish the objection or complaints form?

[examplens]

I really wonder why he chose that section at the same time that he had the option to use the casino's official announcement in the gambling section of the forum. Then what will be the fate of those assessments if Royce insists on ignoring the calls from community after the period he set for accepting complaints has passed?
The most important question is why the casino's official channels are not used to publish the objection or complaints form?

for me, it is very surprising how this problem is managed, especially when it comes from an older and proven member. Google form posted on a couple of forum posts is not the right choice, it seems more like a forced solution to calm the negative story about the casino and manager.
I checked all their other official channels like Twitter, Reddit, and Telegram and nowhere else have I found any mention of solving problematic withdrawals. how will other users who do not use or do not know about this forum solve the issue? Where to complain?

Bitlucy can leave this forum, they still did not have a reputation to protect while Royse has something to lose here.

As a DT1, I'm going to red tag him now, in the hope that it will raise the seriousness of this situation and resolve it.

[Little Mouse]

I really wonder why he chose that section at the same time that he had the option to use the casino's official announcement in the gambling section of the forum.

As I can see, Royse is a co-owner of Bitlucy. It’s very much possible that he doesn’t have access to a lot of things. Maybe casinos official channels are also included on that list. He may not have access to them, just a guess though.
He has a lot to lose here in the forum. So, he must be looking for the best solution. It's sad how the project is managed.

[yahoo62278]

Royse777 have just posted this since few minutes in the Services subsection:

I would request anyone who had issue with bitlucy, let me know. First post the issue in the ANN thread and then fill up the form (The spreadsheet will be private so please don't worry about personal information. I need to know your problem and if this is valid, you will get solution).
https://forms.gle/ra1Uk5xVhJmfq9kR8
The form will be closed after 17th.
Please make one entry for one user, make my life easier.

The above was posted on 11th and still I have 4 users only who filled out the form. I have extended it a few days already and still it's 4 users. This is my last try to make it visible for everyone who still missed it. I will close the form after 24 hours from now.

Please fill out the form if you have pending withdrawals or any other complaint. You can post details on this thread and link it with the google form.

Following bitlucy users filled out the form so far:
l*******c
W******y
r*****t
L******y

I really wonder why he chose that section at the same time that he had the option to use the casino's official announcement in the gambling section of the forum. Then what will be the fate of those assessments if Royce insists on ignoring the calls from community after the period he set for accepting complaints has passed?
The most important question is why the casino's official channels are not used to publish the objection or complaints form?

I think giving a month would be a reasonable timeframe to make your legitimate complaint, after that I would say that the company gave users plenty of time. Royse may also consider changing the BitLucy title prompting users to fill out form if they have an issue as well as a link to the form in the last post or something.

[notblox1]

Bitlucy disaster should be a lesson and good example for everyone who want to get in business of managing any signature promotional campaign in forum.
This is not the job for everyone, and that is why I appreciate good managers like Hhampuz and others like him that I won't name.
Don't start promoting something if you are going to change rules all the time and if the service website you are promoting is not rock stable.
I only managed some betting competitions in forum but I can't tell you it's not easy as it seems.

[MinMan]

Lots of unfortunate sequence of events. I will post some details I felt I must share with the community being a part of it.

1- Bitlucy has a page that explains how to "make payment" rather than "how to deposit". It can be found here but there is absolutely no page that explains how to withdraw or even a single mention of it. It sounds more like you are making a payment rather than a deposit to the casino.

2- There's a 5% compounding fee on inactive accounts per month, are you also going to compensate users with the same percentage for the inactivity on withdrawals?

3- The maximum total winnings for any player on a single day is 100,000 EURO.

Does that mean you have a max bet adjusted accordingly to this condition? I have seen streamers win millions of dollars on a single slot hit, so do you have a max bet accordingly for in a rare case when a player wins a million dollars, for example, or does he lose out 90% because of this rule?

4- Rule 8.4 says "If we find a suspicious betting pattern upon review of your play, that includes but is not limited to betting with a deposit that was not confirmed at the moment of play, Bitlucy reserves the right to void all bets."

This is very confusing. There are 2 types of mechanisms so far in casinos/sportsbooks

1st - Allow the player to gamble while the deposit is unconfirmed.
2nd - Allow the player to gamble only after the deposit is confirmed.

Now your rule sounds like you are NOT allowed to gamble with the deposit that is unconfirmed but then what's the idea of showing unconfirmed deposits in the balance? Makes zero sense to me. So basically if the player wins you will void the winnings while if the player loses, you will let it be?

5- Rule 8.9 says "We have a wagering requirement of 1.5x for your deposits. This is to prevent money laundering and using us as a mixer. The same wagering requirement applies for any bonus that moves to the main balance after you complete the required wager for it."

So, basically you are asking the player to wager 1.5x again even after unlocking the bonus because it can be used for money laundering? Please explain.

6- Rule 9.6 says "If you win 10 Bitcoin or more, we reserve the right to divide the payout into ten installments, paid with 20 per cent every month for 5 months until the full amount is paid out."

Shows the casino lacks funds because waiting for 5 months is a long time to get my withdrawal, although I appreciate the honesty.

7- Rule 18.5 says "To the extent permitted by law, our maximum liability arising out of or in connection with your use of the Websites, regardless of the cause of actions (whether in contract, tort, breach of warranty or otherwise), will not exceed €100."

So if anything goes wrong, you are only liable to cover losses worth max €100?

[coupable]

Lots of unfortunate sequence of events. I will post some details I felt I must share with the community being a part of it.
...

Thanks for this detailed report on the casino's terms of use. This was a great effort on your part.
What caught my attention in all of this is that the casino actually represents a set of accumulated problems that no one noticed and there is no room for discussion with the casino staff after the official announcement was closed here on the forum.
It is also clear that the problems related to the withdrawals are only that of the tree that covers the forest. And that this casino does not provide sufficient guarantees to be used effectively.
Perhaps it is not new that scam casinos are launched and this will not stop in the future either, but it is really unfortunate that a trusted member of the forum gets involved in such projects, putting his reputation on the line.

[Poker Player]

I think giving a month would be a reasonable timeframe to make your legitimate complaint, after that I would say that the company gave users plenty of time. Royse may also consider changing the BitLucy title prompting users to fill out form if they have an issue as well as a link to the form in the last post or something.

Really?

I couldn't disagree with you more.

Can we call a spade a spade, please?

Bitlucy is a SCAM SITE.

We are not aware that any withdrawal has been processed in all this time since it was launched. Let's see an example of what happens:

~snip~

-snip

I submitted my withdrawal request within 30 minutes of your post saying the site was back online the other day. Its now been 4 payment runs since you posted that withdrawals would be processed at 10am and 6pm each day.

Yet still no payment. What is happening with this casino?

I've been waiting for 9 days for my $400 withdrawal...

And it turns out that we have to put the burden on those who have asked to be paid? That they have to fill in a form when they had to explain their problem before filling it in the official thread that was closed by Royse777 ahead of time?

I'm sorry but Bitlucy is a scam site and for Royse777 to show up now saying that he has processed 4 withdrawals, when they could process them if they wanted to without form or bullshit is not going to make me change my trust.

Bitlucy is a SCAM SITE at the level of 1xCrap and if they want to prove that they are not the burden of proof is not on those who have been scammed.

Sorry if I sound a bit harsh in my reply, yahoo62278, as I think we are basically on the same side but I'm starting to get a bit fed up with the subject already.

[yahoo62278]

I think giving a month would be a reasonable timeframe to make your legitimate complaint, after that I would say that the company gave users plenty of time. Royse may also consider changing the BitLucy title prompting users to fill out form if they have an issue as well as a link to the form in the last post or something.

Really?

I couldn't disagree with you more.

Can we call a spade a spade, please?

Bitlucy is a SCAM SITE.

We are not aware that any withdrawal has been processed in all this time since it was launched. Let's see an example of what happens:

I don't think you understand what I say. Royse is giving people a week or less to launch a complaint. I think that he/she/bitlucy should be giving users a month to send complaints/claims.

People can tag at anytime, i'm not saying wait a month to tag.

[Poker Player]

I don't think you understand what I say. Royse is giving people a week or less to launch a complaint. I think that he/she/bitlucy should be giving users a month to send complaints/claims.

Ah, OK, so give it a month instead of a week.

What I say is that this scam site supposedly giving a week or month for complaints is a joke, because if they cared about the complaints they wouldn't have closed the official thread, which was where people started to complain about the withdrawals not being processed.

And expressing the complaint with the form is another joke because if they wanted to process the withdrawals they would do it, period.

What I say is that Bitlucy is a scam site that is laughing at people, and the way Royse777 is handling it does not convince me.

[LoyceV]

3- The maximum total winnings for any player on a single day is 100,000 EURO.

I'm pretty sure Bitlucy doesn't have 100,000 euro.

7- Rule 18.5 says "To the extent permitted by law, our maximum liability arising out of or in connection with your use of the Websites, regardless of the cause of actions (whether in contract, tort, breach of warranty or otherwise), will not exceed €100."

They copied (plagiarized!) the Terms from Betcoin.ag, who's had them since 2015.

So if anything goes wrong, you are only liable to cover losses worth max €100?

Maybe that's all they have

[Erumo]

I have only 4 users filled out the form even after PMing some of the users I found on the ANN thread.

This is only tip of the iceberg. How many people that are not registered on this forum are waiting for withdrawals? Ten? Hundred? Thousand?

Just confess that bonus abusers devastated bitlucy wallets and bitlucy dont have funds to cover withdrawals, but you are trying to find funds and fix that. Instead of blaming abusers and bitcointalk members being hard on bitlucy.

[Zalima Zohair]

I really hoped to hear the opinions of each of the members, logfiles _BlackStar JollyGood especially since they used to race to monitor fraudulent projects and defend employees against thieves and scammers.
I honestly don't understand why they ignore Bitlucy's situation even though one of their friends is involved with it.

In the face of this silence applied by the members who we used to see defending the right against fraudsters, and with their complete disregard for what is happening with Bitlucy, contrary to what we saw in their reactions with other fraudulent projects, the rule in this forum has become as clear as the sun..

- Create an account on the forum.
- Manage some projects to get everyone's trust.
- Add trusted members to your trust list. They will add you in turn.
- Now all you have to do is wait for an opportunity to be assigned to a big project or launch it yourself because your reputation is the guarantee that no one will verify its seriousness and your friends on the trust list will of course support you.
- Collect as much money as you can, and it doesn't matter that you lose your reputation because you've got enough in return.

I think everyone here remembers Luda and that great project that she worked on in her last days before leaving the forum. Does anyone remember how much money that project collected and about the fate of the investors after the project became forgotten? Has anyone ever thought about the members who joined the project just because they trusted Luda?
Almost the same scenario has been repeated over and over again, and the current example with Royse777 and Bitlucy is nothing but another piece in a big puzzle of thiefs who can manage things using bitcointalk forum.