Bitlucy withdrawal problem, does this acceptable?

[efialtis]

Manual withdrawals were supposed to be processed at 20:00 CET, around 4 hours ago. Have players started receiving their withdrawals, and can someone update the community on the current state of affairs? Are they being processed or are the same players still waiting to get their coins with the support asking them to try again?

I very much doubt any have been sent, i re-submitted my withdrawal request less than half an hour after the post saying the site was back online. I have still not receieved any payout from BitLucy.

That is now 4 payment runs missed since the site came back online and Royse said they would be processed at 10am and 6pm GMT.

It's now 9 days of waiting for me. Why anyone would want to play somewhere which doesnt have the time/liquidity to pay a $400 withdrawal i do not know.

Of course no payments - I know this player since he has been playing on various sites I am cooperating with - he is legit.

Not sure about all the back and forth there, how can anyone (including the ones promoting them through avatars) not see what has been going on? Everyone should have stopped promoting them for a very long time, no matter what. All those excuses are complete BS really, Royse has not done himself a favor there either and I have personally warned him weeks ago that this is going to get bad and that I do not understand why he would keep holding onto such a shit show.

[leytonlufc]

~snip~

I have received your request through the form. There are one more too. Please read update here just posted. I would request you to request a new withdrawal since we had to cancel all past request while we had withdrawal system updated. They should process it in the given time.

Thanks for filling up the spreadsheet, I will follow back with the spreadsheet after 24 hours from now and will check your status.

Sorry for the inconvenience that happened.

I submitted my withdrawal request within 30 minutes of your post saying the site was back online the other day. Its now been 4 payment runs since you posted that withdrawals would be processed at 10am and 6pm each day.

Yet still no payment. What is happening with this casino?

I've been waiting for 9 days for my $400 withdrawal. The first 4 days of this support were promising they were adding immediate withdrawals so not to worry. The site has been offline since then for 'upgrades' and it still doesn't have immediate withdrawals, so i have to assume they were just lying to delay having to payout.

If the casino had the liquidity to pay then i dont believe there is any reason to keep stalling like this. I see the same excuses have been given since BitLucy launched almost 2 months ago, its not a technical problem. Its a complete reluctance or inability to pay players.

[efialtis]

~snip~

I have received your request through the form. There are one more too. Please read update here just posted. I would request you to request a new withdrawal since we had to cancel all past request while we had withdrawal system updated. They should process it in the given time.

Thanks for filling up the spreadsheet, I will follow back with the spreadsheet after 24 hours from now and will check your status.

Sorry for the inconvenience that happened.

I submitted my withdrawal request within 30 minutes of your post saying the site was back online the other day. Its now been 4 payment runs since you posted that withdrawals would be processed at 10am and 6pm each day.

Yet still no payment. What is happening with this casino?

I've been waiting for 9 days for my $400 withdrawal. The first 4 days of this support were promising they were adding immediate withdrawals so not to worry. The site has been offline since then for 'upgrades' and it still doesn't have immediate withdrawals, so i have to assume they were just lying to delay having to payout.

If the casino had the liquidity to pay then i dont believe there is any reason to keep stalling like this. I see the same excuses have been given since BitLucy launched almost 2 months ago, its not a technical problem. Its a complete reluctance or inability to pay players.

Totally agreed - all BS stories, if they wanted to pay and it was just "technical issues", they could have very well simply open their wallet and send the funds - as simple as that.

[Solosanz]

I've tagged the official account bitlucy to warn everyone off the site for now!

I don't think this is enough to warn everyone about this site since the user who posted the ANN is Royse777. I saw there's a negative feedback left by @DireWolfM14, sure anyone who logged in this forum can see the trust. But if someone didn't log in with his account, the trust feedback wouldn't shown. So, to warn everyone about this withdrawal problem, I have created flag type 1 on Royse777 account.

I ask anyone to support this flag
https://bitcointalk.org/index.php?action=trust;flag=2984

[AB de Royse777]

I have a small share with BitLucy I wish I had more authority to apply my own decisions.

There are too many noises in my hear from several sources but right now I don't believe anyone. No one is seeing anything that is happening inside bitlucy better than me but everyone is speculating from their own views and making it as guaranteed. It's not wrong either. I was doing the same before.

I have been with this community from long enough that I don't need to prove myself to others too, I have fought many fights that I thought was right to do in this place and in other platforms too. If anyone has this impression that I am not a man of my word that I am man of low moral then it's their problem, I can not fix it unfortunately. I follow my instincts, my observations and make decisions from it that I think is right to do.

I am still with BitLucy and will work for it's future as long as I see their development and passion to achieve their vision. They have their problems but they are not less interested to solve all of it either. That's all that counts for me.

Feel free to read the latest update on the Ann thread too.

Rest assure if ever I find myself in a convincing situations that should not continue with BitLucy anymore then I will not hesitate to cut off all stings from them.

[Poker Player]

I've tagged the official account bitlucy to warn everyone off the site for now!

I don't think this is enough to warn everyone about this site since the user who posted the ANN is Royse777. I saw there's a negative feedback left by @DireWolfM14, sure anyone who logged in this forum can see the trust. But if someone didn't log in with his account, the trust feedback wouldn't shown. So, to warn everyone about this withdrawal problem, I have created flag type 1 on Royse777 account.

I ask anyone to support this flag
https://bitcointalk.org/index.php?action=trust;flag=2984

I've supported the flag and tagged Royse777. This is obviously open to change if problems are solved, as I did recently in the fairspin.io case.

[Pmalek]

<Snip>

Thanks for the update Royse777. Because of the way things have evolved I have removed my avatar and personal text. I hope you get your personal things sorted out and that the casino pays out the money it owns its players.

Take care.

[Igebotz]

I have been with this community from long enough that I don't need to prove myself to others too, I have fought many fights that I thought was right to do in this place and in other platforms too. If anyone has this impression that I am not a man of my word that I am man of low moral then it's their problem, I can not fix it unfortunately. I follow my instincts, my observations and make decisions from it that I think is right to do.

You went away for two days only to return to brag about your forum reputation while your company has dragged so many into the mud? People with a good reputation run the biggest scam in the crypto space; you led so many forum users to that site, and if something goes wrong, you must bear the full consequences of your actions. You agreed to promote and be part of what appears to be another exit scam without conducting a proper background check!

I ask anyone to support this flag
https://bitcointalk.org/index.php?action=trust;flag=2984

I've supported the flag and tagged Royse777. This is obviously open to change if problems are solved, as I did recently in the fairspin.io case.

Supported.

[NeuroticFish]

<Snip>

Thanks for the update Royse777. Because of the way things have evolved I have removed my avatar and personal text. I hope you get your personal things sorted out and that the casino pays out the money it owns its players.

Take care.

Same here. Quite shame it went this way, somehow I tend to think that the casino owner took advantage of the fact you are so busy lately.
I've removed the avatar and text.

I know it will be far from easy, I can guess that it will be hugely time consuming too, but please see to get the open issues fixed. 

[airfinex]

I am completely confused.

Why doesn't Roy777 exit the project and pay the required amount from his personal funds?

[cabalism13]

https://bitcointalk.org/index.php?topic=5402179.msg60373483#msg60373483

Thanks for mentioning this to me, and as for the flag, I don't have anything to do with it as there are no final decisions has been made yet (I don't have any personal grudge on every users who tagged my account), but I will, considering that I'm still a DT if ever it is needed that is...

I am completely confused.

Don't be. He got his words out already.

Why doesn't Roy777 exit the project and pay the required amount from his personal funds?

This:

I have a small share with BitLucy I wish I had more authority to apply my own decisions.
.....
Rest assure if ever I find myself in a convincing situations that should not continue with BitLucy anymore then I will not hesitate to cut off all stings from them.

[Poker Player]

I am completely confused.

Don't be. He got his words out already.

To you two and the rest I recommend that you read the posts of a profile who claims to know Royse007 personally.

The most amazing thing is that someone named Bislom has been warning everyone about this from the very beginning with a lot of confidence so that he knows everything.

Obviously, this is a forum and anyone could be telling lies, but if in the end this is an exit scam it is very likely that what she says is true.

I doubt if it will be an alt account.

[dkbit98]

I have a small share with BitLucy I wish I had more authority to apply my own decisions.

You came from being a co-partner and marketing director, to a small share guy without any authority very fast.
I am not judging you in any way and I know it's not easy to manage anything in forum, but you could at least answer something on my PM I sent you few days ago, I guess you are busy and I understand why.

I am still with BitLucy

I guess it's your decision to make, but you have to be ready to face the consequence from angry forum crowd.
I am not going to support any flags against you, but you are not giving much arguments for people to oppose it, so I wish you good luck and I am sorry this happened.
For what it's worth, I know you had no intention to trick anyone with this campaign... but I am not so sure about other people.

[RILWAN]

I am completely confused.

Why doesn't Roy777 exit the project and pay the required amount from his personal funds?

I dont think Roys777 may not be under obligation to make a refund of players' withdrawal from his fund as he was just a marketing manager I was thinking all withdrawals have been handled.

[Fivestar4everMVP]

I am just coming across this topic, I don't know but somehow, I suspected an issue like this will come up when I saw how early and unprepared Bitlucy was launched, now, I don't know if it was Royse777 idea to launch the casino so early, or the team behind the casino, who ever made that decision, it's now clear it was a very wrong decision, a food that is half cooked never taste it's best, a good meal should be prepared well before dishing it out to the public, else, people are gonna complain and it doesn't matter whether you are dishing it out to them for free.
Bitlucy, from my personal observations is a great casino with a great and unique name and they would have really done well if only the team were patient enough and wait for the mango to ripe properly before throwing stones at it.
I believe it's not to late for them though, and with somebody like Royse777 by their side, I believe they can surmount all the issues and come back better, and for Royse777's reputation, I believe he knows what to do to sort out all the issues in one peace and not allow this bring he's account to ruin.

[Poker Player]

I just had a talk with one of their customer services rep via live chat and apparently the CEO joined in on our talk as well judging by the tag next to their name. I expressed some concern for the way withdrawals have been handled so far and asked if they processed their player's withdrawals yesterday at 20:00 CET as announced earlier. They said they did.

I asked them to submit some proof or a status update in this thread or in their gambling ANN that shows that withdrawals are being processed and they promised to do that at the end of the day. Probably after 20:00 CET. After the status update, we can follow the comments of players to see if their withdrawals have been sent or if there are still negative comments from their users about non-processed transactions.  

Was this the thread you were referring to Pmalek?

BitLucy.com 🎰 no more in bitcointalk

It has been locked by Royse777 in well under 24 hours since she appeared this morning.

Moreover, the bitlucy site is down.

Two and a half hours after you wrote the message that I quote, Royse777 has written this:

The management of BitLucy has decided to cut off all connections from bitcointalk and I am not officially representing bitlucy on bitcointalk anymore, according to them it's hostile to conduct a business in the forum especially a new business who are still in their baby steps...

Furthermore, there will be no more promotions, no official representation from bitlucy in this forum too.

So it doesn't seem very likely that they will come around here to explain themselves when they are basically putting the blame on us.

On the other hand, Royse777 has and launched another signature campaign.

[OPEN] [banned mixer] 🔥 Signature campaign! Sr+

In which there is a guy complaining:

WARNING

The campaign manager Royse777 is guilty of being a team member of a fraudulent project Bitlucy.com casino.

By participating in this campaign, you run the risk of losing your efforts for nothing.
Review the previous campaign he managed and how the weekly payment of the participants was delayed while he was inactive not responding to payment claims.

Check his trust page to see active flags and unsolved accusation cases.

[yahoo62278]

Since the site has decided to not promote on the forum any longer does this mean withdrawals are not being honored? Very interesting indeed how this has all played out. I see a big red wave incomming.

It would be much easier for the Bitlucy team to fix the issues and continue to try and be present here on the forum vs acting like hotheads and running away from the forum blaming the users here for their faults.

[dkbit98]

Since the site has decided to not promote on the forum any longer does this mean withdrawals are not being honored? Very interesting indeed how this has all played out. I see a big red wave incomming.

Bitlucy website is down again as we speak, so it's impossible for anyone to withdraw their coins now, unless they did it already.
I would hold on tagging and blaming manager Royse for everything, but I am going to tag Bitlucy account myself for their amateurish behavior and for blaming others for their own mistakes.
I would recommend everyone to stay away from this gambling website, and give Royse a chance to redeem himself.

[NeuroticFish]

Since the site has decided to not promote on the forum any longer does this mean withdrawals are not being honored?

I'd guess that the (few?) cases written until tomorrow into the provided google form will be handled and, if it's the case, honored...
At least that's what Royse777 wrote here: https://bitcointalk.org/index.php?topic=5395791.msg60373594#msg60373594

I see a big red wave incomming.

There may be. It won't be easy to get the things right. And it'll probably be costly, in a way or another (money, time, reputation...). I hope I'm wrong.

It would be much easier for the Bitlucy team to fix the issues and continue to try and be present here on the forum vs acting like hotheads and running away from the forum blaming the users here for their faults.

It depends whether they honestly want to have a working business or it's just another hit and run.

------
Edit: I've just found this part, which sounds.. interesting; maybe the problems will be actually handled correctly, maybe only patience is needed? We'll see.

They have their problems but they are not less interested to solve all of it either.

[Poker Player]

Since the site has decided to not promote on the forum any longer does this mean withdrawals are not being honored?

It looks like it.

Besides, in cases like this, whenever I have seen those we have asked for explanations to blame us, things have not ended well. It is very typical.

Bitlucy website is down again as we speak, so it's impossible for anyone to withdraw their coins now, unless they did it already.
I would hold on tagging and blaming manager Royse for everything, but I am going to tag Bitlucy account myself for their amateurish behavior and for blaming others for their own mistakes.

I also tagged Bitlucy but it's useless because they are not going to come back here.

Since the site has decided to not promote on the forum any longer does this mean withdrawals are not being honored?

I'd guess that the (few?) cases written until tomorrow into the provided google form will be handled and, if it's the case, honored...
At least that's what Royse777 wrote here: https://bitcointalk.org/index.php?topic=5395791.msg60373594#msg60373594

If you go to the form you'll see that whoever has a problem first has to explain the problem in the ANN thread, which Royse777 has locked a few hours later.