I need advice from experienced users of this forum

[roger.bradley.995]

Hello. I really need advice from knowledgeable and experienced people like you, so I decided to turn to you. In short, I have an unpleasant situation with the MBit casino. You can read the details here if you are interested. https://bitcointalk.org/index.php?topic=5409934.new#new

I filed a complaint on several sites, like GURU and AskGamblers, but none of them gave any results. However, I don't want to give up, as casino representatives behave dishonestly towards me. I want to try to file a complaint against the license provider. In other threads with fraud accusations, I have seen similar advice.

Could you help me with this? Tell me how to do it correctly. I will be very grateful for any advice and details. I believe that such things cannot be left just like that and we need to fight to the last. I would also like as many people as possible to find out about the dishonest behavior of the MBit casino and not repeat my mistakes.

[Oshosondy]

Know that this may cost you money. Do not stress yourself, tell your lawyer about it, he would tell you what to do.


The site is not active on this forum again, or is that wrong? This is all I could see:

mBit official bitcointalk account: mBit Casino; no more active since 2019 ; only one post in 2020; last login on 1st of September 2021.

Their official thread is also no more active: mBit Casino | 24/7 Live Dealers, 250+ Games and growing, Chat Support, Licensed

Use the gambling sites that only have active official bitcointalk account and active official thread on this forum.

[goldkingcoiner]

Hello. I really need advice from knowledgeable and experienced people like you, so I decided to turn to you. In short, I have an unpleasant situation with the MBit casino. You can read the details here if you are interested. https://bitcointalk.org/index.php?topic=5409934.new#new

I filed a complaint on several sites, like GURU and AskGamblers, but none of them gave any results. However, I don't want to give up, as casino representatives behave dishonestly towards me. I want to try to file a complaint against the license provider. In other threads with fraud accusations, I have seen similar advice.

Could you help me with this? Tell me how to do it correctly. I will be very grateful for any advice and details. I believe that such things cannot be left just like that and we need to fight to the last. I would also like as many people as possible to find out about the dishonest behavior of the MBit casino and not repeat my mistakes.

I would have to agree with the previous poster on this matter. It might be more prudent to seek help from a lawyer or at least warn them about the lawyers incoming lawsuit action.

If they don't start sweating with a warning then the moment they get your lawyers letter, they might take things more seriously.

A lot of unprofessional online gambling casinos think they can get away with not paying up or prolonging the cash out. It's very unethical but a practice which is becoming common, unfortunately.

Good luck to you, hope you get your winnings

[gunhell16]

Hello. I really need advice from knowledgeable and experienced people like you, so I decided to turn to you. In short, I have an unpleasant situation with the MBit casino. You can read the details here if you are interested. https://bitcointalk.org/index.php?topic=5409934.new#new

I filed a complaint on several sites, like GURU and AskGamblers, but none of them gave any results. However, I don't want to give up, as casino representatives behave dishonestly towards me. I want to try to file a complaint against the license provider. In other threads with fraud accusations, I have seen similar advice.

Could you help me with this? Tell me how to do it correctly. I will be very grateful for any advice and details. I believe that such things cannot be left just like that and we need to fight to the last. I would also like as many people as possible to find out about the dishonest behavior of the MBit casino and not repeat my mistakes.

This is what can be said if it's your opinion dude, You mentioned in the other thread section that you have proof of evidence that what you say is true, can you show it here in the screenshot that proves that you have 16k plus dogecoin?

Then I also read something that one of the members here in the forum said that since 2019 the Mbit casino is no longer active and the last time it opened was 2020 if I'm not mistaken. Can you also show that your account was blocked by them? it is not clear why the verification of your identity was denied.

[Adbitco]

Sorry my dear i would advise you to leave about the case since you were already responded to.
There were so many reason why you KYC details was rejected and at the time of account operation they noticed the account was not initially being handled with you and most of the information provided was false, at this point they decided to limits your account probably deleted it from their system.
You never share some details why and what happened.

Below fully explain what happened to your account before it was terminated.
From @xandry

It looks like they answered you on at least one of these sites:

https://casino.guru/mBitCasino-review#tab=js-tab-reviews

From this screenshots do you still wanna file a case with the mBit Casino?
Please i would advise you don't take laws into your hands

[UserU]

That's strange, shouldn't the standard verification be via documents submission through the platform instead of Skype?

[mak013]

That's strange, shouldn't the standard verification be via documents submission through the platform instead of Skype?

This is normal situation to prove that you is a real man, when the casino has some doubts that you is a real man.

The OP: Did you KYC before Skype verification? What documents you was asked? May be you have different real name and Skype account name?
Probably, you made a mistake, when KYC, but i don`t think so.

[aioc]

That's strange, shouldn't the standard verification be via documents submission through the platform instead of Skype?

They can ask this if they have doubts about the documents you submitted, there are more strange KYC verification like the one I read where you need to walk on the street where you live and with you holding the latest newspaper.

I don't know why they think that you are a different person from the documents you submitted, they should ask for more proof because you are willing to provide all the necessary documents you need to verify that you are the one playing and what you submitted are all true, think of the cost of filing a suit then what you've lost, and ask yourself is it really worth it, if you made up your mind like all the previous recommendation you need to consult to a lawyer for a proper proceeding.

[ryzaadit]

We can't do anything.

What we can do only tell to the casino to process, then how the situation is on-going is depends on the casino and you. If the casino responded and process your current issue is good but if they not responding anything or there is no way we can contact them & most shity situation they not respond anything.

Then, what you can do just tell your story to public so everyone not gonna get the same things. Just for warn the people, good luck for your issue mate.

[swogerino]

Not much you can do except to read more for which casino is the best,you now are part of the forum and the standard procedure before opening an account with any casino you read this very section where all of them have their announcement thread.There you can see a lot of details which you can then use to make your own conclusions as where to go.I don't know exactly but mBit casino had one or some scam accusations here in the past,I don't know resolved or not but that is not a good sign when a casino has such complains and it does not answer.I hope you get your coins but it sounds like almost impossible even with a lawyer.

[YOSHIE]

More than a dozen members who bet on the mBit gambling site, complained and became victims by the mBit site, but I didn't see any progress and resolution from the mBit side, the victims could only scream without money back and without payment.

I think this member's suggestion: [SCAM] mBit Casino ***DO NOT PLAY***, deserves to be used as a guide in the future.

I filed a complaint on several sites, like GURU and AskGamblers, but none of them gave any results. However,

Regarding web GURU & AskGamblers, they are only web reviews, there is no definite solution to solve your problem, they are not the owner or team of mBit, they can only make negative and positive scores based on the users involved in the gambling sites listed in their reviews.

In the future, try to ask first about gambling sites on this forum, if you want to make a bet, some of the members here will tell you a gambling site that is worthy and responsible for you to use, You can take gambling sites from reviews, but additional information is needed for convenience when you bet and win without problems.

[cabron]

You gave them reason to prevent you from withdrawing by sending documents whcih they suspect not you. Back in the days,  it works but this 2022 they begin to ask for selfies on streets to prove you are what you say you are.

I was also planing to do the same thing. Use my uncles documents. I'd give him 10$ hed be happy to do it for me. But this is because the funds to be withdrawn was just $78. If they freeze it them its theirs. I wouldn't risk if its worth  thousands.

Legal actionis costly, you may spend more than the frozen amount. Thats something you'll have to thi k over.

[UserU]

They can ask this if they have doubts about the documents you submitted, there are more strange KYC verification like the one I read where you need to walk on the street where you live and with you holding the latest newspaper.

I don't know why they think that you are a different person from the documents you submitted, they should ask for more proof because you are willing to provide all the necessary documents you need to verify that you are the one playing and what you submitted are all true, think of the cost of filing a suit then what you've lost, and ask yourself is it really worth it, if you made up your mind like all the previous recommendation you need to consult to a lawyer for a proper proceeding.

Strange, got a source for that one? All the while I thought simply holding up the piece of paper with the latest date was the gold standard.

[ralle14]

The only way I could see why the KYC failed is through the use of a VPN since they've probably brought up the session info of the account together with the IP and location and then the info OP provided doesn't match up.

Another thing you could do is put up a trust flag(guide for trust flags) and with enough support their thread could be marked with a warning message and that should discourage potential new gamblers from playing.

[FatFork]

They can ask this if they have doubts about the documents you submitted, there are more strange KYC verification like the one I read where you need to walk on the street where you live and with you holding the latest newspaper.

I don't know why they think that you are a different person from the documents you submitted, they should ask for more proof because you are willing to provide all the necessary documents you need to verify that you are the one playing and what you submitted are all true, think of the cost of filing a suit then what you've lost, and ask yourself is it really worth it, if you made up your mind like all the previous recommendation you need to consult to a lawyer for a proper proceeding.

Strange, got a source for that one? All the while I thought simply holding up the piece of paper with the latest date was the gold standard.

Here you go: Street Selfie? Why all these crazy requirements in the name of KYC verification?

The thread is about CloudBet casino that asked one of their users for KYC verification with a street selfie. Really, that was the first time I've heard of KYC with a selfie in front of a building name or street name sign. As if taking selfies and holding ID cards and today's newspaper isn't enough. This is certainly becoming more of a hassle and it seems to me that some casinos are using excessive KYC verification as a method to default on payouts. I hope it doesn't become a trend.

[Solosanz]

I think only few users can help you, just like he's suggest to contact BTCGosu e.g. his own site and then the victim confirming he already able to withdraw all of his winnings. Askgamblers usually active, probably you're not yet waiting for few days since they must take care every complaints made from anyone and of course someone might spam that would make them to spend more time and effort.

[Dunamisx]

Could you help me with this? Tell me how to do it correctly

I hope before you started you were aware of the fact that in gambling there's high risk involved and after registration with the casino, they would have given you their policy and terms of service to tick ok if accepted by you, i wouldn't advise any further actions to be taken against such casino than for you to avoid further ugly reoccurrence, and always ensure you're law abiding to their ethics because most people have such experience with after they would have failed to follow their rules, then avoid casinos of low reputation.

[ethereumhunter]

Maybe it is the risk of being denied verification by gamblers who want to withdraw their winnings. We have seen this happen to many gamblers in several casinos for a long time. They said that they did not commit fraud and followed the wishes of the casino. But still, in the end, the casinos block their accounts and refuse to process money withdrawals from their users. We also can't do anything if it happens to us because they are more powerful than us and can do anything to our account.

This is a valuable lesson for us and we also get lessons like this from other gamblers with almost the same problems we face. Maybe we can just let it go instead of making it difficult for ourselves because I'm also not sure if we can get that money without using other money to get justice. Because if we want to hire a lawyer, it also costs money that can sometimes be greater than the money we want to withdraw.

[Daltonik]

<...>
Hello. I really need advice from knowledgeable and experienced people like you, so I decided to turn to you.
Could you help me with this? Tell me how to do it correctly. I will be very grateful for any advice and details. I believe that such things cannot be left just like that and we need to fight to the last. I would also like as many people as possible to find out about the dishonest behavior of the MBit casino and not repeat my mistakes.

It was enough just to look at the trust rating of this casino before starting to play, of course it does not give a complete idea, but it might have helped to pass by https://www.trustpilot.com/review/mbitcasino.io

Also judging by the fact that they have data on the Curacao Antillephone N.V license on their website.V then you can file a complaint here https://www.gaminglicensing.com/contacts/

[abel1337]

I've seen several mBit accusations here and their account here has a negative rating due to unresolved scam accusation.

I think it's weird to have a first KYC verification on Skype. I understand that's there's a second identity verification but it's weird to have a first KYC on Skype. The case was settled by mBit casino as seen on the image posted by Adbitco and pushing through the case you are planning might be hard to defend especially if they have evidence. Though I advise you to have a counter evidence in case you are committed in pushing thru your lawsuit.