frenchmika
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December 05, 2022, 01:14:59 PM |
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so if i open an account and make transactions only with crypto, what documents you need for verification? i assume you dont do kyc in advance, before being asked for, as every other site with 1xbet network
We ask you to pass the verification process before withdrawal. The documents that are necessary for passing it are always different - depends on numerous factors. The truth is that the faster you provide the documents, the easier is the process of verification. Our colleagues always try to make everything simpler for a player - of course keeping in mind all the risks that we try to avoid. i do the KYC in 5 min my first withdraw is missing but the last 4 was OK u have no explaination to that
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abel1337
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Enterapp Pre-Sale Live - bit.ly/3UrMCWI
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December 05, 2022, 01:24:02 PM |
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so if i open an account and make transactions only with crypto, what documents you need for verification? i assume you dont do kyc in advance, before being asked for, as every other site with 1xbet network
We ask you to pass the verification process before withdrawal. The documents that are necessary for passing it are always different - depends on numerous factors. The truth is that the faster you provide the documents, the easier is the process of verification. Our colleagues always try to make everything simpler for a player - of course keeping in mind all the risks that we try to avoid. this is the answer that i was afraid of lol. cos i wasnt joking when i said i know people were asked for their original birth certificate and that was not even the most ridiculous one.. anyway. i ll stay away from this one Yep, I'm pretty sure that there will be some readers here will not attempt to use their casino given that they are asking KYC first before withdrawal which makes them at a disadvantage given that there are still some reputable casino that are just asking KYC in certain circumstances like for example a shady gambler or a ToS breaker which is understandable why they ask for KYC. I personally hate submitting KYC before withdrawing knowing that I didn't break rules and I guess their license is not requiring them to do it mandatory.
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frenchmika
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December 05, 2022, 01:38:44 PM |
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just min ago they answer on my mail told me the withdraw i need to do rollover (but they not tell me how much of course) ok so WHY U ACCEPT THE withdraw and telling me i have to wait the money
why not cancel it and give me the money back so i can play with .
i have to come to bitcointalk to make them email me properly so now i have to deposit again ? and bet with money until i reach the rollover ?
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Mate2237
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December 05, 2022, 01:39:32 PM |
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The casino's platform is very simple. The features of the site is nice. But one thing I discovered from site is, the site looks like a Nigerian own company. Or is it because of the location I login to the site?
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Team_MegaPari (OP)
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December 05, 2022, 02:11:48 PM |
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yes the first withdraw was rejected then i play more than 400 usdt in live betting
i ask withdraw after do the KYC and IT WAS ACCEPTED but the transfer never come give me 5 min to put all the screenshot in the laptop
i speak about my withdraw 1303801683 not the 1303120913
I'm in touch with our support and security team. On the screenshots, we can see that you are discussing the restriction placed on your account rather than any verification details. P.S. I was not fully correct saying that you have to pass the verification before withdrawal. The security team has the right to request it at any time, but not necessary before withdrawal. Your withdrawal request 1303801683 is pending and I've asked the team to have a proper look into transaction in order to find the reason for delay. Please keep in touch with us here or via e-mail. Thank you! this is the answer that i was afraid of lol. cos i wasnt joking when i said i know people were asked for their original birth certificate and that was not even the most ridiculous one.. anyway. i ll stay away from this one Sorry, I can't see anything ridiculous here...The deposit is easy and requires no verification because it would not be correct to prevent a player from trying out the platform right when he/she wants it. Regarding the verification requirements - there are many risks that a casino must be able to prevent including underage, money laundering, suspicious activity etc. telling me its done for them but its because of my payment system of my country Yes, before a withdrawal finally reaches your account it passes numerous confirmations: first the MegaPari teams checks it and approves, then the transaction is to be accepted by the payment agent and finally by your bank, if you make a fiat withdrawal. The casino's platform is very simple. The features of the site is nice. But one thing I discovered from site is, the site looks like a Nigerian own company. Or is it because of the location I login to the site? The website shows the country of your IP address. Are you using the VPN to enter the website?
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frenchmika
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December 05, 2022, 02:19:35 PM |
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so they say i not do the rollover for the 300 usdt withdraw so WHY it was approved and the found gone from my account ? if i not do the rollover it should be rejected right ?
so now, why nobody tell me how much i need to bet for this rollover and why they not cancel it, and let me play with the 300 usdt for the rollover
they want i make deposit again ? and play with odds cuts the rollover from the withdraw they accept + the rollover from the new deposit ?
explain it to me
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Team_MegaPari (OP)
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December 05, 2022, 02:31:17 PM |
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so they say i not do the rollover for the 300 usdt withdraw so WHY it was approved and the found gone from my account ? if i not do the rollover it should be rejected right ?
so now, why nobody tell me how much i need to bet for this rollover and why they not cancel it, and let me play with the 300 usdt for the rollover
they want i make deposit again ? and play with odds cuts the rollover from the withdraw they accept + the rollover from the new deposit ?
explain it to me
Het. Let's wait till the security dept checks you transactions. Both teams (security&support) are working on it.
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frenchmika
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December 05, 2022, 02:34:57 PM |
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so they say i not do the rollover for the 300 usdt withdraw so WHY it was approved and the found gone from my account ? if i not do the rollover it should be rejected right ?
so now, why nobody tell me how much i need to bet for this rollover and why they not cancel it, and let me play with the 300 usdt for the rollover
they want i make deposit again ? and play with odds cuts the rollover from the withdraw they accept + the rollover from the new deposit ?
explain it to me
Het. Let's wait till the security dept checks you transactions. Both teams (security&support) are working on it. i keep waiting but if they approved the withdraw, take the money from the account, but i have rollover to do they should just put the money back on my account because its no my fault
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Eternad
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December 05, 2022, 02:39:56 PM |
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so they say i not do the rollover for the 300 usdt withdraw so WHY it was approved and the found gone from my account ? if i not do the rollover it should be rejected right ?
so now, why nobody tell me how much i need to bet for this rollover and why they not cancel it, and let me play with the 300 usdt for the rollover
they want i make deposit again ? and play with odds cuts the rollover from the withdraw they accept + the rollover from the new deposit ?
explain it to me
Het. Let's wait till the security dept checks you transactions. Both teams (security&support) are working on it. i keep waiting but if they approved the withdraw, take the money from the account, but i have rollover to do they should just put the money back on my account because its no my fault This is true. Casino typically just refund your balance if you failed to meet the minimum wager requirements. But some casino find this as violation which requires KYC to the user since they maybe view as mixing coins which is against on AML policy. I’ve been on this situation before on some reputable casino. Support and tech team acknowledge your issue and possibly they are just checking the details of your withdrawal. They will refund your money soon if they don’t find irregularities on your account. Just be patient. You should read ToS next time before you deposit and withdraw. Most of the casino nowadays has a wagering requirements before you can withdraw.
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frenchmika
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December 05, 2022, 02:43:54 PM |
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so they say i not do the rollover for the 300 usdt withdraw so WHY it was approved and the found gone from my account ? if i not do the rollover it should be rejected right ?
so now, why nobody tell me how much i need to bet for this rollover and why they not cancel it, and let me play with the 300 usdt for the rollover
they want i make deposit again ? and play with odds cuts the rollover from the withdraw they accept + the rollover from the new deposit ?
explain it to me
Het. Let's wait till the security dept checks you transactions. Both teams (security&support) are working on it. i keep waiting but if they approved the withdraw, take the money from the account, but i have rollover to do they should just put the money back on my account because its no my fault This is true. Casino typically just refund your balance if you failed to meet the minimum wager requirements. But some casino find this as violation which requires KYC to the user since they maybe view as mixing coins which is against on AML policy. I’ve been on this situation before on some reputable casino. Support and tech team acknowledge your issue and possibly they are just checking the details of your withdrawal. They will refund your money soon if they don’t find irregularities on your account. Just be patient. You should read ToS next time before you deposit and withdraw. Most of the casino nowadays has a wagering requirements before you can withdraw. bro, my first withdraw was rejected and money was back to my account no issues for TOS i know i have to rollover what i deposit, but when the odds are cut, or u cant bet more than 0.01 dollars the first things come to ur mind is to take back ur money but anyway this is not the issue
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ziportan
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December 05, 2022, 02:54:56 PM |
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this is the answer that i was afraid of lol. cos i wasnt joking when i said i know people were asked for their original birth certificate and that was not even the most ridiculous one.. anyway. i ll stay away from this one Sorry, I can't see anything ridiculous here...The deposit is easy and requires no verification because it would not be correct to prevent a player from trying out the platform right when he/she wants it. Regarding the verification requirements - there are many risks that a casino must be able to prevent including underage, money laundering, suspicious activity etc. oh you dont see anything ridiculous about being asked for a damn BIRTH CERTIFICATE? LMFAO that tells a lot about what people should expect here in the future
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khaled0111
Legendary
Online
Activity: 2674
Merit: 3020
Top Crypto Casino
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December 05, 2022, 08:08:57 PM |
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some bets have limits 140 so i do it twice on their website. because they let u do. if you go to playbtr and the max bet is 140u cant bet 140 and 140 again
It's common sense that if they set a limit on a bet, it means they don't want you to bet more than that limit if their system allow it. I believe they need to fix this, anyway. The withdrawal of 300 USDT was not processed because the player has not wagered this amount after depositing it. According to our Terms and Conditions (point 7.4), we ask players not to deposit in order to withdraw funds without placing bets.
Thanks for the detailed answer. However, I read the whole Deposits and Withdrawals section and it doesn't say how many times exactly the player needs to wager the deposited amount before he can withdraw his money. 1x is the standard, afaik.
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LEVSKI7
Member
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December 05, 2022, 10:22:35 PM |
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so they say i not do the rollover for the 300 usdt withdraw so WHY it was approved and the found gone from my account ? if i not do the rollover it should be rejected right ?
so now, why nobody tell me how much i need to bet for this rollover and why they not cancel it, and let me play with the 300 usdt for the rollover
they want i make deposit again ? and play with odds cuts the rollover from the withdraw they accept + the rollover from the new deposit ?
explain it to me
Het. Let's wait till the security dept checks you transactions. Both teams (security&support) are working on it. i keep waiting but if they approved the withdraw, take the money from the account, but i have rollover to do they should just put the money back on my account because its no my fault This is true. Casino typically just refund your balance if you failed to meet the minimum wager requirements. But some casino find this as violation which requires KYC to the user since they maybe view as mixing coins which is against on AML policy. I’ve been on this situation before on some reputable casino. Support and tech team acknowledge your issue and possibly they are just checking the details of your withdrawal. They will refund your money soon if they don’t find irregularities on your account. Just be patient. You should read ToS next time before you deposit and withdraw. Most of the casino nowadays has a wagering requirements before you can withdraw. bro, my first withdraw was rejected and money was back to my account no issues for TOS i know i have to rollover what i deposit, but when the odds are cut, or u cant bet more than 0.01 dollars the first things come to ur mind is to take back ur money but anyway this is not the issue It's clear. a classic garbage site according to the tried and tested scheme = small profit and immediately a limit. and then send document after document just to harass the person. regulator, mediator, control, of course there is none
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frenchmika
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December 06, 2022, 04:52:10 AM |
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some bets have limits 140 so i do it twice on their website. because they let u do. if you go to playbtr and the max bet is 140u cant bet 140 and 140 again
It's common sense that if they set a limit on a bet, it means they don't want you to bet more than that limit if their system allow it. I believe they need to fix this, anyway. not really in pinnacle if i have limit 300 for one game, i can bet 300, then 300, then 300... in playbtr if i have limit 300 i can bet only 300 if i try again after i cant so they do this on purpose and telling me i do arbitrage is ridiculous and its a big lie but once again they cant show evidence anyway since yesterday still no news about my 300 except i need to do the rollover but they take the money how can i do it lol
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frenchmika
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December 06, 2022, 08:40:05 AM |
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anyway still no answer since almost 24h
they do mistake accepted my withdraw without rollover requirement take the money off my account so how can i do the rollover requirement now ?
why they not cancel this withdraw so i can have the money in the account and do the rollover ? why i need to complain on bitcointalk so they can send me email after that ?
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Team_MegaPari (OP)
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December 06, 2022, 09:03:26 AM |
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It's clear. a classic garbage site according to the tried and tested scheme = small profit and immediately a limit. and then send document after document just to harass the person. regulator, mediator, control, of course there is none
We kindly ask you to make yourself familiar with the whole conversation regarding the frenchmika's case. You will find that the bookmaker not just randomly puts a limit, but acts according to the T&C with which all players are asked to agree in advance. Thanks for the detailed answer. However, I read the whole Deposits and Withdrawals section and it doesn't say how many times exactly the player needs to wager the deposited amount before he can withdraw his money. 1x is the standard, afaik. Hey. T&C 7.3: The Customer must place bets with stakes which add up to the sum of all deposits and the bets must have odds of at least 1.1. Permitted withdrawal amounts shall be calculated based on the amount of the bets placed from any given deposit. anyway still no answer since almost 24h Hey. I've requested feedback today's morning. We are waiting for the investigation to be completed in the security dept. The requests are processed in a row, so we should not expect an immediate answer from the team, cause the workloads are quite high at the time. why i need to complain on bitcointalk so they can send me email after that ? Well, the thread was actually created so that you have a chance to get in touch with us in a more informal way. I monitor all the created threads and contact my team regarding questions/complaints that players have. I personally would kindly ask you for a bit of patience taking into account that the team is taking care for your case and in touch with you here (me) and via email.
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Coin_trader
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Leading Crypto Sports Betting & Casino Platform
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December 06, 2022, 09:40:20 AM |
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anyway still no answer since almost 24h Hey. I've requested feedback today's morning. We are waiting for the investigation to be completed in the security dept. The requests are processed in a row, so we should not expect an immediate answer from the team, cause the workloads are quite high at the time. Can you share what's the initial finding that trigger your security department to freeze his balance? I know that he attempt to withdraw without completing the wagering requirements but he has valid reason to do that because the bookmaker gives him a small max bet on your sportbook. We want to know what's the reason for the sudden limit on his sportsbook account? Because I will do the same if I'm playing normally and winning then bookmaker limit my bet to a very minimum which is impossible to have a decent but. Please make a summary for initial finding so that we can have any idea on what's happening on your side. why i need to complain on bitcointalk so they can send me email after that ? Well, the thread was actually created so that you have a chance to get in touch with us in a more informal way. I monitor all the created threads and contact my team regarding questions/complaints that players have. I personally would kindly ask you for a bit of patience taking into account that the team is taking care for your case and in touch with you here (me) and via email. Hmm, I think what he meant was he should not be posting here about his issue if your support is very cooperative to fix his issue in quicker way. I think he will not start to post here if everything is well explained by the customer support.
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frenchmika
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December 06, 2022, 09:58:09 AM |
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Hey. I've requested feedback today's morning. We are waiting for the investigation to be completed in the security dept. The requests are processed in a row, so we should not expect an immediate answer from the team, cause the workloads are quite high at the time.
investigation about what ? fact are simple reject my withdraw so i can do ur rollover. its just as simple as that then u can make ur investigation why u accepted my withdraw then takle the money then tell me sorry u have to do the rollover to be able to have ur withdraw. men, its since saturday
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Team_MegaPari (OP)
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December 06, 2022, 12:01:34 PM Merited by Coin_trader (1) |
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Can you share what's the initial finding that trigger your security department to freeze his balance? I know that he attempt to withdraw without completing the wagering requirements but he has valid reason to do that because the bookmaker gives him a small max bet on your sportbook. We want to know what's the reason for the sudden limit on his sportsbook account? Because I will do the same if I'm playing normally and winning then bookmaker limit my bet to a very minimum which is impossible to have a decent but. Please make a summary for initial finding so that we can have any idea on what's happening on your side. The security has put a limit due to the violation of T&C. Exact reasons/steps/procedures are private details that I unfortunately can not share. The whole complaint is based on the rules which MegaPari players are asked to follow. "The security department has traced suspicious activity connected with arbitrage gambling and followed the rules described in T&C(point 2.32). It says that the bookmaker has the right to place restrictions on the player's account or block it altogether after tracking this kind of activity. Unfortunately, the security department can't share any details regarding any checking procedures they follow to ensure a proper fulfillment of T&C." The balance is not freezed, the player had the opportunity to deposit and withdraw. The 300$ withdrawal was not accepted due to the T&C violation (point 7.4), it is now pending action from the security part. The player is upset with the limit and the time it takes to get the 300$ back, which is fully fair. Hmm, I think what he meant was he should not be posting here about his issue if your support is very cooperative to fix his issue in quicker way. I think he will not start to post here if everything is well explained by the customer support. According to the screenshots sent by the player here and the feedback from the support/security team, the player has not contacted them on the topic of bet limits. The player referred to us here regarding this question, which is fully fine as well. This is the first time we get a request from the player to explain/provide details about limitation. I'm pretty sure that agents who operate in chats would probably do the same - request an official answer from the security team and make the player familiar with the T&C points connected to the case. P.S. The investigation is over. As a result, the 300$ amount was credited back to the user's account. @frenchmika please check your MegaPari account.
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