shame on the stake

[PX-Z]

Now thinking the what if.. the result turns to make @OP a winner which suppose to be cancelled and due to lag the cancellation did not trigger and @OP won the bet, would he be creating this thread?  I bet not.

Of course, not, because there's no issue. What's the purpose of  posting if there's issue ^{(which is most users do)} unless he only want to brag. In anyway, this should be serve as a lesson, as the supposed lag is the actual delayed time or normal delayed time for the bet to be recorded to avoid the game getting rigged and foe different reasons.

[1715428790]

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[vennali]

good evening everyone. Today I ran into a problem that made me ashamed of such a well-known casino as Steak.

I bet on table tennis, at the moment the score became 10-9 in favor of the one I bet on. I immediately understood that if the score becomes 10-10, then I will redeem the bet (with a score of 10-9, bets are closed in this casino)
the score became 10-10 and I immediately clicked on the redemption.
as a result, the site thought for 7 seconds, and while these 7 seconds went by, the score became already 10-11 and I was not allowed to redeem the bet. just because their website is lagging. support did not help me, they just unsubscribed

" I am sorry but there is nothing that we can do in these situations, when our odds provider rejects cashout attempt all bets are being settled per the final result as stated in the sportsbook rules."

I just want people to know that there may be bugs like this on this site and support won't support you.

Sorry for your loss but I don't think there's anything that can be done in this matter. Especially since Table Tennis is a fast paced game and its very hard to cash out and the odds are constantly changing and the points are being played within seconds and there isn't much stoppage between play, like in the NBA or Tennis. While you may have attempted a cash out while the set is running, the players may have been playing the point and the bookmaker would have locked any attempts to bet or cashout. Also, Cashout is a feature that's there to help users and its not available for all lines. So, never rely on cashing out while in play, especially in sports where the odds may move very quickly.

[AHOYBRAUSE]

This thread gets way too much attention.

Everybody knows that at live bets and live cashouts there is a 7-10 sec cooldown period.

In table tennis there can be like 3 points in 20 seconds sometimes (at this weak Russian tournaments with amateur players) so obviously cashout there at any time in a set is almost impossible for the amount that is shown since it changes within seconds.

OP is unhappy about it but that's just how it is on every site that offers cashout.

[ethereumhunter]

It was indeed a difficult situation to accept but that was what happened. I'm curious about how much money is used to bet. If the money was small, I don't think he would be so disappointed and would have just let it go because cases like this might happen to other people. But when he's using big money, I think he must be disappointed but he should have foreseen everything before he placed that bet so that if anything were to happen, he could take the risk.

Every gambler will definitely have a feeling of disappointment when they lose money because they lose a bet even if it's only a small amount. If indeed there are gamblers who are not disappointed, they must be big or rich gamblers who have more and more money to bet so they are used to it and are not afraid of losing money they.
It seems that no gambler can predict anything exactly about the match he is betting on so when something happens they can take risks because all types of gambling and betting obviously have their own risks.
If a gambler has predicted everything, it will rarely be a gambler who loses a bet because in every bet there must be such a thing as manipulation, so even predictions are useless.

We have all experienced it in our gambling journey and should have learned a lot from our experiences so that we can control our sadness and disappointment by not growing bigger. And we should also know that gambling will not always give us victory, so we must be able to limit ourselves to gambling. We can not predict gambling with right whether we can win many bets or lose one bet and we can only enjoy it. And as long as we can enjoy it, we can certainly have fun until we feel we have had enough gambling.

by changing the mindset from thinking of gambling as a multiplier of money to gambling as just a game that sometimes wins and sometimes loses. even though gamers always want to win, in reality they will lose too and if they lose they will be fine.
like for example we plan a budget to gamble on Stake.com. sometimes when we lose suddenly we win, or vice versa.

It is imperative to think that gambling is not a place to make money so we don't think we can win as much as we can from gambling. We might win if some luck comes along at the right time, but we can't expect it to always be with us.

And for @OP's case, I think the most appropriate choice is to immediately press the cashout button after he can see that he is making a profit. This is to anticipate when cashout is no longer available. I also see this often happen when I bet on sports, but I know I have to hit the cashout button as soon as I profit. But if I'm confident about the result or curious about the result, I'll leave it at that until it's over.

[Mr. Magkaisa]

]
It is imperative to think that gambling is not a place to make money so we don't think we can win as much as we can from gambling. We might win if some luck comes along at the right time, but we can't expect it to always be with us.

And for @OP's case, I think the most appropriate choice is to immediately press the cashout button after he can see that he is making a profit. This is to anticipate when cashout is no longer available. I also see this often happen when I bet on sports, but I know I have to hit the cashout button as soon as I profit. But if I'm confident about the result or curious about the result, I'll leave it at that until it's over.

  -   In other words, as a gambler when we have experienced a win even if it is not a big one that will somehow help us, we should take out this win immediately so that we don't regret or regret it later.

The problem with other gamblers is that when they feel good about winning, they feel like they can't lose anymore and then in the end they notice that winning has turned into a rock, which we usually regret.

[pawanjain]

good evening everyone. Today I ran into a problem that made me ashamed of such a well-known casino as Steak.

I bet on table tennis, at the moment the score became 10-9 in favor of the one I bet on. I immediately understood that if the score becomes 10-10, then I will redeem the bet (with a score of 10-9, bets are closed in this casino)
the score became 10-10 and I immediately clicked on the redemption.
as a result, the site thought for 7 seconds, and while these 7 seconds went by, the score became already 10-11 and I was not allowed to redeem the bet. just because their website is lagging. support did not help me, they just unsubscribed

" I am sorry but there is nothing that we can do in these situations, when our odds provider rejects cashout attempt all bets are being settled per the final result as stated in the sportsbook rules."

I just want people to know that there may be bugs like this on this site and support won't support you.

It was an unfortunate event that you have encountered but there's pretty much nothing you can do about it.
As others have mentioned, 7 seconds is pretty normal when you are betting on such events. We could have been shocked if the time delay was more than a minute or so.
Yes, it does make sense for the game provider to cancel the bet instead of waiting and losing the money.
Sometimes we just have to deal with such situations and adjust with the way it is. I hope the bet amount was not huge.

[mak013]

So, the OP has problems with the internet and shame on the stake. Several years everything was ok, one time he had a problem and the stake became awful. Nice logic. And of course no any proves.
I often see such threads. And the always guilty is someone else - the casino, the cryptocurrency exchange, etc. But never the OP that made risky action and had some problems due to some problems with the PC/internet/site/etc.

[nakamura12]

So, the OP has problems with the internet and shame on the stake. Several years everything was ok, one time he had a problem and the stake became awful. Nice logic. And of course no any proves.
I often see such threads. And the always guilty is someone else - the casino, the cryptocurrency exchange, etc. But never the OP that made risky action and had some problems due to some problems with the PC/internet/site/etc.

Let's just say that op want to say what's on his mind or what he feels even though we know it won't go any further if op wants something from stake because of what op experienced. If he has something to provide that may make stake as what he claim that but if nothing is presented then stakes don't have to worry at all and as far as I can say is that it's just a complaint though it's not their fault or the op since it's from the provider fault or the one who must fix this one.

[Haunebu]

It's all about the timing op. I have lost so many live bets because I pressed the button way too late and regretted it later on. However, this did help me improve my clicking speeds which helped me earn way more in the long-term.

I have noticed this sort of stuff in literally every single gambling site that I have gambled in(FIAT and Crypto) which is why blaming Stake here is pretty much pointless.

They do need to do something about the UI lag in their casino and sports betting sections though which gets awful sometimes.

[Hypnosis00]

support did not help me, they just unsubscribed

this obviously tells you that this site is cannot be trusted. The lack of a support system is a failure for their site as it is very important and it plays a vital role, especially in answering questions and help.

" I am sorry but there is nothing that we can do in these situations, when our odds provider rejects cashout attempt all bets are being settled per the final result as stated in the sportsbook rules."

I just want people to know that there may be bugs like this on this site and support won't support you.

Don't let this bug(7 seconds delay) become an excuse for them not to pay your rewards. Because if they are legit and you are also doing according to their rules, there is no problem with as they will listen to your explanations but nothing happens as there is no support team to help you solve the problem. Better to stay a way from them.

[UmerIdrees]

The majority here agreed that Stake is not at fault here and system lag is something that happens often, it can happen to anybody under any circumstances so it's better to prepare your betting to avoid such a situation I understand that OP has been playing for many years on Stake and is already a VIP and is not aware of it, as a gambler you should be aware of all circumstances that will forfeit your betting and your winning, Stake is not the kind that will forfeit your winning if you deserve it, you know that because you've been playing here for many years already.

I also think that it is not the Stake platform fault that @OP lost his bet.  Anyone can understand the system delay and i think  @OP is well aware of that too but since the result is unfavorable to him then he chooses to blame Stake for his losses.  Now thinking the what if.. the result turns to make @OP a winner which suppose to be cancelled and due to lag the cancellation did not trigger and @OP won the bet, would he be creating this thread?  I bet not.

So what is the end result of this issue ? I am asking this as OP did not come back on this thread to tell us if he still has the issue or it is resovled.
Has anyone from stake replied on this thread ?

Stake.com is not a bad site and a thread like "Shame on Stake" in the gambling section does not look good. If OP is not coming back here to tell what is the current situation with his case, I guess it is time to lock this thread. (Op is not active so it should be done by the mods.)

I have noticed this sort of stuff in literally every single gambling site that I have gambled in(FIAT and Crypto) which is why blaming Stake here is pretty much pointless.

Its east to come up on this forum with a newbie account and start saying bad words about the casino, when the casino may not be at 100% fault. I guess it is only the bad luck that OP faced a lag and lost.

[Yatsan]

I will leave you with this suggestion OP, now that you have seen the whole thing about this table tennis site, you should decide on moving forward by getting over it and choose another and while during this your selection process, e sure you research well about any choice you're taking and read their rules and policies as well before starting, we cannot be confident with every casino we come across but we can choose to decide on which one to use or not.

This might be a network lag or a lag on the end of the gambler, you missed the chance already and since the support can’t do something about it better to move on and decide if you will still play on stake or you will look for a better site with a great network and support. I didn’t experience this yet but I will feel the same disappointment after losing such opportunity to make profit.

This is the last option just like the suggestion of others here, though if stake explained what happened on the system maybe OP will accept it but it looks like the support is not making any valid explanation which makes OP more upset. Losing the money and the chance to make profit was a big problem here, you’re in the right place at the wrong time, looking for an alternative site can help as well though it may take time before OP trust another site.

For sure maby players of the platform are aware of the 'glitch' in particular with UI lag. Unfortunately such thing won't be prevented in an instant given how many users are playing on the said platform. Enlargement of a network or platform server won't be done in a single snap and for sure management would be doing something from this problem, now that it is raised. Moving to another would be a good thing to do especially if you are no longer interested on a certain platform but for me it would be better to atleast wait for a little longer for team to be able to address this; OP's cooperation for sure would help.

Such lags are possible due to the lag that caused by either your network or odds provider. If support doesn't help nothing can be done here especially if you don't have solid proofs like screen record. Many users included me faced same lag issues on betslip cashout page and when placing new bets on live matches.

Others have also mentioned of such thing but they have managed to adapt with this downside. They also had a chance to engage with other platforms but chose to stay for a reason. I myself have also experience lags but I'd more prefer adjusting and waiting for things to be solved than to move and be problematic with risk of being scammed afterwards by fraudalent platforms.

[aysg76]

It's normal that there are delays in cashing out or accepting new live bets. Most bookies I have tested in the past, have delays from 6-8 seconds in Europe. Asian bookies are apparently 2-4 seconds but I have never played on such sites. This can sometimes increase even up to 10 seconds. 7 seconds is within the normal timeframe. There is a delay between the events at the venue and the picture you see on TV or live stream. That's why bookies have these in-built delays to prevent people from sitting at the venue and making bets as soon as an event happened. It's normal.   

Right there are usually delays in live streams of matches and in Asian countries it's usually as you said 2-3 seconds or little more but there can be betting difference of what bookies can take advantage of but nothing can be done in these cases as via satellite connection will make these lags.

[Pmalek]

Don't let this bug(7 seconds delay) become an excuse for them not to pay your rewards. Because if they are legit and you are also doing according to their rules, there is no problem with as they will listen to your explanations but nothing happens as there is no support team to help you solve the problem.

You really should learn how live betting works before commenting and talking about betting features you don't understand and probably never tried in your life. I am talking about live sports betting. If you ever placed a live bet in your life, you would understand how pointless your comment is. Google it and educate yourself. Or talk with someone who knows about these kind of things. You can't judge something you don't understand.

[dimonstration]

This thread gets way too much attention.

Everybody knows that at live bets and live cashouts there is a 7-10 sec cooldown period.

In table tennis there can be like 3 points in 20 seconds sometimes (at this weak Russian tournaments with amateur players) so obviously cashout there at any time in a set is almost impossible for the amount that is shown since it changes within seconds.

OP is unhappy about it but that's just how it is on every site that offers cashout.

Exactly, this is what happened. I believe the point is just remove the cashout feature on sports that has fast phased because it’s useless to offer that feature if a user can’t use it properly due to the delay of the sportsbook itself and not by the user internet connection. I think this is the sentiment of the OP when he provides this post because he can’t use the feature properly due to delays of the casino.

If everyone knows it, it only means Stake knew it too but they don’t care how their cashout feature is useless on fast phase sports.

[serveria.com]

good evening everyone. Today I ran into a problem that made me ashamed of such a well-known casino as Steak.

I bet on table tennis, at the moment the score became 10-9 in favor of the one I bet on. I immediately understood that if the score becomes 10-10, then I will redeem the bet (with a score of 10-9, bets are closed in this casino)
the score became 10-10 and I immediately clicked on the redemption.
as a result, the site thought for 7 seconds, and while these 7 seconds went by, the score became already 10-11 and I was not allowed to redeem the bet. just because their website is lagging. support did not help me, they just unsubscribed

" I am sorry but there is nothing that we can do in these situations, when our odds provider rejects cashout attempt all bets are being settled per the final result as stated in the sportsbook rules."

I just want people to know that there may be bugs like this on this site and support won't support you.

Frankly, I don't see anything you could shame Stake for here. A lag is a lag and if you're making last second bets you have to take it into account. It can happen with any bet and in any casino.

[virasisog]

good evening everyone. Today I ran into a problem that made me ashamed of such a well-known casino as Steak.

I bet on table tennis, at the moment the score became 10-9 in favor of the one I bet on. I immediately understood that if the score becomes 10-10, then I will redeem the bet (with a score of 10-9, bets are closed in this casino)
the score became 10-10 and I immediately clicked on the redemption.
as a result, the site thought for 7 seconds, and while these 7 seconds went by, the score became already 10-11 and I was not allowed to redeem the bet. just because their website is lagging. support did not help me, they just unsubscribed

" I am sorry but there is nothing that we can do in these situations, when our odds provider rejects cashout attempts all bets are being settled per the final result as stated in the sportsbook rules."

I just want people to know that there may be bugs like this on this site and support won't support you.

Frankly, I don't see anything you could shame Stake for here. A lag is a lag and if you're making last-second bets you have to take it into account. It can happen with any bet and in any casino.

I think Op only needs a good approach from the casino to validate his disappointment. It's not the Stake's fault because bugs can happen on any site though the responsibility and mistake aren't on their end, they should have a proper and clear response to Op. I guess it's time for Op to move on because if he will continuously blames the casino, it will never change the situation any better. Shaming Stake will not help him recover anything.

[klidex]

Its east to come up on this forum with a newbie account and start saying bad words about the casino, when the casino may not be at 100% fault. I guess it is only the bad luck that OP faced a lag and lost.

It seems ridiculous to trust those who just joined the forum with a new account and have them happily create threads saying bad things about the casino.
I think they are just accounts owned by certain people with the aim of being able to drop the good reputation that some casinos have.
This kind of account should only give bad statements to the casino, be restricted again because they only say bad things without any evidence or details that can really be trusted.
We can also see that in the threads they made there were only prolonged debates and debates.

[BitcoinPanther]

Its east to come up on this forum with a newbie account and start saying bad words about the casino, when the casino may not be at 100% fault. I guess it is only the bad luck that OP faced a lag and lost.

It seems ridiculous to trust those who just joined the forum with a new account and have them happily create threads saying bad things about the casino.
I think they are just accounts owned by certain people with the aim of being able to drop the good reputation that some casinos have.
This kind of account should only give bad statements to the casino, be restricted again because they only say bad things without any evidence or details that can really be trusted.
We can also see that in the threads they made there were only prolonged debates and debates.

That is why many members are skeptical to believe any kinds of accusation to any establishment unless they had shown a solid evidence but at the same time never look down on new accounts because some newly created account have a legit case where they are really got scam by a casino since they have a solid evidence in hand.  Aside from online casino players are all around the world and many of them are not a member of this forum.

I think Op only needs a good approach from the casino to validate his disappointment. It's not the Stake's fault because bugs can happen on any site though the responsibility and mistake aren't on their end, they should have a proper and clear response to Op. I guess it's time for Op to move on because if he will continuously blames the casino, it will never change the situation any better. Shaming Stake will not help him recover anything.

True, he can just whine or share his disappointment but he should not bad mouth or accused a a platform of being a scam when the platform only did what they believe is the right thing according to the TOS.

[Wiwo]

True, he can just whine or share his disappointment but he should not bad mouth or accused a platform of being a scam when the platform only did what they believe is the right thing according to the TOS.

Exactly what we should understand is that not everyone who is gambling know bitcointalk and it's just a few of us who happen to know the forum and at the same time are informed of the various behaviours of casinos and also their reputation,  a lot of cases have been resolved in the board and in reputation board, while it is important to support your case with evidence and if you look around,  cases that have proven evidence are easily resolved.

-But it takes time and luck for a casino to lose a case against players because they made the rules to favour the house that is why we are forced to read the terms and conditions of the casino before registering or depositing, stake.com have a good reputation around the gambling community and if ops have a clear case against them I am sure stake.com will be honourable enough to hand out the players cash out amount.