Hi All,
I typically don't post on forums or anywhere but I am generally a quiet researcher that likes to verify postings about companies and see user experiences before indulging myself.
Scamming site: Rollbit.com
Background:
Over the past six months I was a user of a site called Rollbit, which many of you may know and enjoy. They offer a variety of casino games (I don't particularly enjoy any slots etc), NFT, Sportsbook, Lottery and much more. I generally used the sportsbook but dabbled in the occasional NFT lootbox, ultimate texas holdem for fun. The rewards program was fantastic as it gave you a rakeback and if you had a rollbot attached to your profile you could even get more % back from your bets.
To be clear I only ever used 1 account, Markobagz, and many in the community/chat knew of me. I was sometimes active in chat and talked with a couple influencers online about Rollbit news.
Over this time I deposited and withdrew around 30 times each without any issue, unless a particular crypto was done (SOL lol). I started to implement a strategy that I thought was going to make me money instead of just blindly betting without any thought process. The idea is to minimize your risk involved with bets and bet on extremely safe options that have low odds, 1.003 -1.02. The likelihood of you winning is high and you get the rakebacks involved. I typically would bet on CSGO over 18.5 rounds and they would hit more often than not. I must say I did lose around 5-6 of these bets on the csgo rounds. I also bet MMA with 1k bets on Israel adesanya in his last title fight, I do LOL at 1.5 odds. I bet basketball at 1.01 (Which failed more often that not) during live games. I liked Dota 2 as well just as it is fun to watch for me. I had a 5k bet at end of march at 1.02 odds for Aster to win a game in their match that lost. The majority of my bets were on random odds and not super low ones.
What happened:
I try to login to my account on saturday morning, April 15th 2023 and it says account disabled please contact support. This was alarming as I have no clue what is going on. My last bet the night before at 1.003 odds LOST $1000 for the csgo game as well. Couple days before I was putting 1k on Dota 2 at 1.3-1.8 odds for around 20 bets. I start thinking to myself that they pulled a fast one on me and are keeping my funds, which is around 10.2k in my account. So, I email their support saying what has happened to my account, my funds and why they have not given me any explanation on the situation. Their reply was -
"Hello there,
Your account has been disabled permanently for abusing our Sportsbook feature.
Moonlight
Rollbit"
This was shocking to receive this response back form their support and I still did not get any reason why I was abusing it. They are putting the odds up for users to bet on, and I am placing those bets on the odds they provide. I was not trying to abuse anything and on top of that, I was losing a lot of bets every day!
I reply back saying I am confused and to explain why I was abusing it and i get this reply back
"We have nothing further to comment on this situation.
Your account was found to be clearing abusing our sportsbook.
It will remain locked, permanently.
Lunr
Rollbit"
They still did not provide me any sort of response on my funds, apart from my account is closed permanently. I don't know what else to do at this point as I send 5 more emails to support without a reply. So I take to twitter to ask for assistance through their community members and people related to Rollbit.
Twitter thread:
https://twitter.com/SmokeyLisa_eth/status/1647243443209469953Their community manager states:
"The remaining funds on the account were rewards attributed from sportsbook abuse. Your account is up overall so you have not lost any money at all. I have just analysed your betting patterns and it's clear what you are doing."
I keep asking what I abused and to provide me the reason as I was losing money with my last bet even. What really shocked me is her saying that my account is up overall so I have not lost any money. That seems ridiculous.
On top of that, I was rewarded around 19.5k give or take from Rollbit. That would mean they believe that I abused the sportsbook for over half of my bets to consider the 'remaining funds on my account is attributed to sportsbook abuse".
No one on twitter replies to me or support anymore and they won't tell me what they are doing with my funds. Honestly a big letdown from Rollbit as they never mentioned to me anything I was doing was wrong. It seems that if I won the bets and rewards that is not ok, but if I lose bets for large amounts then that is ok.
Links for proof of conversations:
My account April 14 with 10.2k in it, Proof of Payment -
https://imagizer. imageshack. com/img923/6984/p9xpxZ.jpg
PM/Chat Logs, Conversations with support -
https://imagizer. imageshack. com/img924/9297/wfadoU.png
https://imagizer. imageshack. com/img924/228/CYnbFO.png
Some Images of me losing large bets with low odds -
https://imagizer. imageshack. com/img923/6068/PbgIkR.jpg
https://imagizer. imageshack. com/img923/3903/2BLLj4.jpg
Amount Scammed: $10,200 plus a rollbot worth 1k.
Additional Notes: There is not much recourse for people in my situation it seems but the thing I will do is file a complaint with the CEG and maybe files complaints against their payment agents in Cyprus.
My goal here is to warn others that this can happen to you too and you might not have any recourse. Of course I would like my funds returned to me but the chances of that are slim from a company like this. It really is sad to see as Rollbit was a favorite platform for me.
If anyone has any comments, or suggestions on what I should do I'm all ears. If you took the time to read this, I appreciate it and wish you the best of luck on your future playing.
rollbit.com is scam site. rollbit employee reply your post.
