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SPORTSBET.io falsely accuses me of multi-accounting, and REFUSES to pay my money
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Topic: SPORTSBET.io falsely accuses me of multi-accounting, and REFUSES to pay my money (Read 655 times)
anonymousxm
(OP)
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Re: SPORTSBET.io falsely accuses me of multi-accounting, and REFUSES to pay my money
September 11, 2023, 12:19:05 PM
#41
finally they stealed my money, egaming curacao dont give me response.
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holydarkness
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Activity: 2506
Merit: 1398
Yes, I'm an asshole
Re: SPORTSBET.io falsely accuses me of multi-accounting, and REFUSES to pay my money
September 11, 2023, 04:38:25 PM
Merited
by
jeremypwr
(1)
#42
Quote from: anonymousxm on September 11, 2023, 12:19:05 PM
finally they stealed my money, egaming curacao dont give me response.
In other words, they have concluded their investigation, reached a verdict, and made a decision that you're indeed double spending [and probably other violation found by sportsbet's security team], or were they simply still in the middle of their investigation, thus the silence, and you're running out of patience?
Do you mind to, perhaps, show us the last email they give and/or the last one you send?
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Fixelifix
Full Member
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Activity: 146
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Re: SPORTSBET.io falsely accuses me of multi-accounting, and REFUSES to pay my money
September 13, 2023, 02:42:30 PM
#43
I have an account there since 5-6 years. Never had any problems withdrawing.
Maybe Steve at sportsbet.io can answer?
acroman08
Legendary
Offline
Activity: 2310
Merit: 1071
Re: SPORTSBET.io falsely accuses me of multi-accounting, and REFUSES to pay my money
September 13, 2023, 05:34:39 PM
#44
Quote from: Fixelifix on September 13, 2023, 02:42:30 PM
I have an account there since 5-6 years. Never had any problems withdrawing.
Maybe Steve at sportsbet.io can answer?
Their representative has already responded on this thread(check the quoted posts below), From the response Steve left, it looks like they have concluded the case on their side and are firm on their decision, but if OP is unsatisfied, Steve suggested for OP to contact Sportsbet.io's Licensor and file a complaint against them.
Quote from: sportsbet.io on August 24, 2023, 08:28:31 AM
Hi Guys,
this was recently brought to my attention, let me look into it for you..
regards,
Steve.
Sportsbet.io
Quote from: sportsbet.io on August 29, 2023, 09:28:09 AM
Hi Guys,
Apologies for the delay.
I spoke to our team (both teams concerned) and they are fine to stick with the existing decision.
Its not an ideal scenario to finish up on, but one I am unable to overturn this case.
So the next course of action would be to lodge a complaint with e-gaming Curacao - which I understand isn't ideal, as it adds more time and energy to the situation.
regards,
Steve.
Sportsbet.io
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SPORTSBET.io falsely accuses me of multi-accounting, and REFUSES to pay my money
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