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It was a good thing that you were able to get your deposit back.
I was pretty sure that it was just a temporary technical issue, and I was sure they would eventually sort it out.
Because I've also experienced withdrawal issues on the casino few times, but each time I contacted the support service, they will reply to me immediately and usually explain what's happening and probably tell me to give them time to fix the problem.
For sure, Agree with that. The time I contacted support, everything seemed fine since they handled my issues smoothly.
They quickly ask my TXID of my transaction to verify it, it was confusing because I thought I was the one that make the mistake of depositing or something. I checked everything, and I was confuse which part I was wrong about since I double-checked everything before I sent it, probably it was because of the SOL network that I used, because it wasn't the usual TRC20 USDT that most of the users probably use.
I mean, it was the best choice because of the low fees since it was available on my exchange. That was the network I chose. I can't see any issues with that because it was available on both, but they needed to verify it before it was credited to my account, but it was no issue since they fixed it.