Unreasonable Withdrawal Limits on Betiro

[khaled0111]

And you yourself, didn't you read the terms and conditions of this casino before you decided to deposit and play there? This is absolutely your fault if you ask me, but then, what has happened has happened,

There is no mention of a daily withdrawal limit in their ToS. The only limitation is on how much you can withdraw per month (€50k). So, no, it's not his fault.
Besides, after he contacted their support they informed him that the monthly limit is €10k which is way less than the amount mentioned in their ToS.
I don't want to call them scammers, not just yet, but I wouldn't trust a service provider that doesn't respect its own terms.

[Fivestar4everMVP]

And you yourself, didn't you read the terms and conditions of this casino before you decided to deposit and play there? This is absolutely your fault if you ask me, but then, what has happened has happened,

There is no mention of a daily withdrawal limit in their ToS. The only limitation is on how much you can withdraw per month (€50k). So, no, it's not his fault.
Besides, after he contacted their support they informed him that the monthly limit is €10k which is way less than the amount mentioned in their ToS.
I don't want to call them scammers, not just yet, but I wouldn't trust a service provider that doesn't respect its own terms.

OK, thanks very much bud for the update, I admit I did not read all of the comments before posting mine, but I am happy that you took it upon yourself to correct me on my misconception, thank you again.

If as you've said it above is exactly how it is, then, i personally would say that there is no reason not to call a spade; a spade, this casino looks as scammy as f*ck, there is no need beating about the bush.
And the worst thing right now is, op isn't even sure of getting the $500 daily withdrawal processed until the very last of it, but I guess there is nothing he can do, other than to just try.

This is one reason why I always will advise gamblers to always avoid unknown casinos, casinos that are not popular are more likely to be a scam than the popular ones, and I am also guessing that op did not bother doing some research about this casino before depositing and playing there? Because I believe that there must have been someone else who must have gone through this same problem op is right now, and posted about it online somewhere - and speaking of this, I did a quick research now and discovered that this casino is actually a new casino launched this year 2024, and as a new casino, they are still very limited in revenue, and may struggle to pay our big withdrawals, this is something op should have considered before choosing this casino.

[adaseb]

Yeah like others i've never head of this gambling website. At first I assumed it was a non-crypto type of casino but you mentioned USDT so its indeed a crypto casino.

I don't agree with this type of behaviour they are treating you with. I guess its better to have a $500 daily withdraw limit than get the entire balance frozen, however its shady how they

1) Never stated the $500 daily withdraw limit
2) Only stated 50000 EUR monthly limit but didn't uphold it
3) Gave you a lower monthly limit when you contacted support.

My advice, keep withdrawing the $500 a day until balance it empty and never use the website again.

[acroman08]

There is no mention of a $500 daily limit on their site. They only state a monthly limit of 50,000 Euros. I actually read their rules. When I saw the 50,000 Euro limit, I never imagined there would also be a daily limit. Additionally, they have reduced the monthly limit to 10,000 Euros, which contradicts their own stated rules. (img snip-)

I was gonna say that maybe the 500 USDT daily limit is exclusive to that coin but after reading your latest post, I guess not. anyway, just curious, have they mentioned when they changed the rules? because if they changed it right after you won then they are clearly trying to make it hard for you to withdraw and probably hoping that you get bored and gamble your remaining funds, and casinos who do that should not be trusted. At this point, there is not much that can be done but to withdraw your funds on a daily basis until you get all your money from the casino.

[Pmalek]

I am not familiar with this platform, but since they don't have an account on Bitcointalk and no announcement thread, there is nothing anyone here can do. Even if they had, it's their casino and their rules. The interesting thing is that they don't mention daily or weekly withdrawal limits in their terms, they only show the monthly total. But you can't reach the €50k by withdrawing 500 USDT daily.

Looking at the second post you made in this thread, it looks like their T&Cs aren't up to date or they are lying.
Is the limit the same for other cryptocurrencies as well?

[kotajikikox]

Hello everyone,

I wanted to share my concerns regarding the withdrawal limits and payment processes on the Betiro platform. Here’s my experience:

Initially, I deposited 5000 USDT into my Betiro account. After losing this balance, I added another 10,000 USDT to my account. When my account balance eventually reached 21,000 USDT, I decided to withdraw 1000 USDT. However, I was quite surprised and disappointed to discover that there is a daily withdrawal limit of only $500, which I find to be highly unreasonable given the circumstances.

looks like you are trapped into a greed if not a scam site mate because first we have no representative here in this site and second 500 dollars daily withdrawal limit? even cheap casino offers higher than this amount.

According to Betiro's current rules, the monthly withdrawal limit is stated to be 50,000 Euros. However, with the daily withdrawal limit imposed, it would take me almost two months to withdraw my balance, provided that the withdrawals are processed consistently without any delays. This is an excessively lengthy period and poses significant inconvenience.

I respectfully request that Betiro review and adjust these withdrawal limits to facilitate a more reasonable and fair withdrawal process for their users. Such a review is necessary to ensure that the platform remains user-friendly and trustworthy.

Furthermore, I completed the KYC verification immediately upon registering on the site. Thus, this issue is not related to any delay in completing the KYC process. The core issue appears to be that the site is seemingly making it intentionally difficult to process withdrawals, thereby dragging out the process and avoiding payments. This behavior raises concerns about the platform’s reliability and integrity, as it seems to be in bad faith.

I urge Betiro to address this matter promptly and make the necessary adjustments to ensure a fair and efficient withdrawal process.

Thank you for your attention to this critical issue.

you just need to Hope that they will comply here since there is nothing we can call attention as they don't have ANN thread here.

[EarnOnVictor]

This is not the first time I read a similar story, which means that it is now becoming the reigning evil plan of some casinos, especially the small ones. This is why I often advise gamblers not to go for anyhow/random casinos because it is highly possible that their big winnings will not be paid even if the casino wants to pay the winnings. Inasmuch as they do not have the money to pay, there is nothing you can do, you will have to wait.

But first, have you contacted them aside from the terms of condition you read about the withdrawal and the ugly experience while trying to withdraw your money? This could help further as it could be some kind of internal error on your account, it happens, so don't let us conclude yet if you've not done that.

However in the absence of that, this is certainly not fair, they can collect your deposits as big as it is but can't pay you your withdrawal, which is bad. They might have used the $50,000 monthly withdrawal written in their Ts&Cs to lure people into their casino for them to believe that they are well-capitalised, but upon dealing with them, the revelation will be clear in a bitter way. I hope that you get your money back sooner or later.

Before I go, let me advise you, have it in mind that you are ending your relationship with them, it's not worth it, but they may stop paying you the $500 daily withdrawal limit if you stop betting with them, because such a casino is not in for any good. You may continue betting with a very small amount of money even as you continue to move out your money daily. By the 42nd day, you would have withdrawn all your money.

This is very annoying, it's just a way to entrap one's money for unfair reasons.

[Alone055]

There is no mention of a $500 daily limit on their site. They only state a monthly limit of 50,000 Euros. I actually read their rules. When I saw the 50,000 Euro limit, I never imagined there would also be a daily limit. Additionally, they have reduced the monthly limit to 10,000 Euros, which contradicts their own stated rules.

So they mentioned 50k Euro as the monthly limit in their ToS, mentioned nothing about a daily withdrawal limit, and then when gamblers deposited, gambled, and some of them managed to win just like you, they decided to reduce the monthly withdrawal limit from 50k Euros to 10k Euros all of a sudden.  Sure, that doesn't sound odd at all.  LOL.

This is why it's not recommended using platforms that aren't reputable, even if a gambler decides to try a platform out, they should make large deposits, let them grow in the community, prove their worth, and then they should be considered for large deposits. High rollers should choose reputable platforms such as Stake and many others that are available in the forum as well.

[Russlenat]

I'm quite surprised as well that you know the forum and yet you didn't bother to check if this casino has an ANN thread in the forum. The problem is, when a casino is not reputable, most of the time you'll face a problem using them, and here it is now based on your experience, they have an unbelievable TOS that does not coincide at all.

$500 daily withdrawal limit but $50,000 monthly limit? That amount already looks suspicious. But if they really process your daily withdrawal, you can just be patient until you get all your money and then stay away from them. There are plenty of popular and reputable casinos in the forum mate, what's lacking is your time to explore.

[papokala]

Live support says they forgot to update the rules page and that they can't increase the withdrawal limits. I will try to withdraw 500 Euros every day. However, I believe the site's intention is to make me lose my balance and avoid paying out at all. I submitted a withdrawal request again today, but they still haven't processed the payment.

I registered here because I liked the platform. Yes, this is my mistake, and I regret it. But a 500 Euro withdrawal limit, like giving pocket money, is not acceptable in my opinion.

https://i.ibb.co/sPLzJdd/Ekran-g-r-nt-s-2024-06-01-194238.png

[acroman08]

Live support says they forgot to update the rules page and that they can't increase the withdrawal limits. I will try to withdraw 500 Euros every day. However, I believe the site's intention is to make me lose my balance and avoid paying out at all. I submitted a withdrawal request again today, but they still haven't processed the payment.

if you don't mind, could you update us if anything happens, and if the payment starts to delay for several days or week/s you can try to post your issue on casino.guru, I checked Betiro there and it seems that casino.guru has made a review on them, they might be able to help you resolve any that might arise.

edit: I checked if there are recent complaints opened against them and it seems like you already posted your issue there.

I registered here because I liked the platform. Yes, this is my mistake, and I regret it. But a 500 Euro withdrawal limit, like giving pocket money, is not acceptable in my opinion.

this is why it is important to only use a gambling platform that is known to many people and has a very good reputation. I hope you get to withdraw all your funds.

[panjul07]

Live support says they forgot to update the rules page and that they can't increase the withdrawal limits. I will try to withdraw 500 Euros every day. However, I believe the site's intention is to make me lose my balance and avoid paying out at all. I submitted a withdrawal request again today, but they still haven't processed the payment.

I registered here because I liked the platform. Yes, this is my mistake, and I regret it. But a 500 Euro withdrawal limit, like giving pocket money, is not acceptable in my opinion.

After reading the whole story you provided in this thread, I can say that you are playing in a casino which is managed professionally.
I have never heard about this casino before, I have no idea how and where did you find this casino and what is the reason why do you like this casino?
Changing their rule about withdrawal limit upon your request is really bad practice from a casino.
500 EUR daily limit, 10k EUR monthly limit are just too low, which means that you will have to wait at least for 2 months in order to withdraw all your balance and you need to make 20 withdrawal request per month 500EUR each.
Well, maybe you have to keep asking them to get an exception for your withdrawal. Otherwise, this information will make them lose a lot of players and new potential players will not be interested to play in this casino.

[Taskford]

Live support says they forgot to update the rules page and that they can't increase the withdrawal limits. I will try to withdraw 500 Euros every day. However, I believe the site's intention is to make me lose my balance and avoid paying out at all. I submitted a withdrawal request again today, but they still haven't processed the payment.

I registered here because I liked the platform. Yes, this is my mistake, and I regret it. But a 500 Euro withdrawal limit, like giving pocket money, is not acceptable in my opinion.

After reading the whole story you provided in this thread, I can say that you are playing in a casino which is managed professionally.
I have never heard about this casino before, I have no idea how and where did you find this casino and what is the reason why do you like this casino?
Changing their rule about withdrawal limit upon your request is really bad practice from a casino.
500 EUR daily limit, 10k EUR monthly limit are just too low, which means that you will have to wait at least for 2 months in order to withdraw all your balance and you need to make 20 withdrawal request per month 500EUR each.
Well, maybe you have to keep asking them to get an exception for your withdrawal. Otherwise, this information will make them lose a lot of players and new potential players will not be interested to play in this casino.

To bad we cannot hear the explanation of the casino on why they have this kind of limits since they don't have a thread here. So I guess for that reasons or what OP experience regarding on this unknown casino much better if we avoid this.

This is one of the reason on why we should choose the casino who launch their business here so that we can sue them if they do illegal actions to their costumer. Compare to that or those casino which doesn't have a thread here where we will have a hard time to find a good answer since for sure their representative will do delaying tactics just to avoid paying huge as what people requesting to withdraw on their casino.  500 EUR  and 10k EUR monthly limit is so small and whales must be careful on this since most provably they get trapped on their implementation.

[Upgrade00]

Live support says they forgot to update the rules page and that they can't increase the withdrawal limits.

That's ridiculous and probably illegal too. Any service reserves the right to make changes to the terms in which they offer their service, but the users have to be aware of and accept the new terms at the time of using said service.
Any changes made after this point without any notice is not legal, ensure to document your communication with them so far, an archiving to can work well to do that.

With the unprofessionalism they have shown, I wouldn't hold out high hopes of being able to withdraw the entire funds. If it becomes increasingly difficult to withdraw even within the daily limit, you may want to engage a lawyer to shake them up and try forcing their hand. Calling them out on social network they are popular is also a good approach.

[AbuBhakar]

Live support says they forgot to update the rules page and that they can't increase the withdrawal limits. I will try to withdraw 500 Euros every day. However, I believe the site's intention is to make me lose my balance and avoid paying out at all. I submitted a withdrawal request again today, but they still haven't processed the payment.

I registered here because I liked the platform. Yes, this is my mistake, and I regret it. But a 500 Euro withdrawal limit, like giving pocket money, is not acceptable in my opinion.

Maybe it’s bad idea to poke them earlier before you even manage to withdraw even your deposit amount first. Does delay is not the same on your first withdrawal? They probably watching your account closely now that they knew you have huge balance trapped on their casino.

The support reply is very unprofessional. Using the word they forgot but still doesn’t do a compromised despite acknowledging error on their side is red flag. I suggest that you should finish your withdrawal by patiently trying daily before having an argument with them since your balance is trapped.

[stompix]

One of the most mind boggling things on why people do really end up on using up platforms which doesnt have that sufficient or enough review in regarding about their reputation and its existence?

First deposit bonuses!
Betiro advertises a 200% on the first deposit up to 10 000 euros.
For a gambler it's easy bait, they think that even if he loses 40% of his matches at even odds he will still make money because of the huge bonus, so they will want to play only that money, make enough to withdraw, and then jump to the next casino with a huge promotional offer! Or try with an alt account!

Also, before taking that they should know the bonus only gets in batches:
https://www.betiro.com/en/promotions/welcomeoffer

For every six times the initial first deposit amount is wagered, the player receives a cash equivalent to 20% of the deposit up to 200%

So basically if you've deposited 100$, and rolled that up five times but managed to lose it you don't have any money left to get your bonus!
Common thing but to some it might turn to be a surprise!

[Lida93]

When using any online crypto casino or sport betting site those key sections we refuse to give our time to and knowing what it entails as regards to the ToS of the platform will somehow take us back to knowing it the hard way. And when it does, all that can be done is to  complain.

The op doesn't sound like a newbie gambler, which is why it does turns me off when I see that supposed old-gamblers would be making mistakes that newbies gamblers should be found wanting of. Withdraw/deposit limit, among other key things should be what a gambler should check first before using any gambling platform, don't make assumptions about it be sure by reading their ToS, this is one of many things  we get to differentiate a seasoned gambler from a reckless newbie.

[Haunebu]

Damn! This is straight up scamming(Intentional or Unintentional). 500 bucks withdrawal limit per day screams scam and it implies that they aren't willing to payout your entire withdrawal op.

I would genuinely be surprised if they actually did. Their online live support is the only way that you can communicate with them since they don't have a presence in this forum as others have mentioned already.

[Hispo]

Damn! This is straight up scamming(Intentional or Unintentional). 500 bucks withdrawal limit per day screams scam and it implies that they aren't willing to payout your entire withdrawal op.

I would genuinely be surprised if they actually did. Their online live support is the only way that you can communicate with them since they don't have a presence in this forum as others have mentioned already.

.Though, because of the lack of official representation of that casino here in the forum, I am glad OP opened this thread to make us all aware of its existence of that their terrible policies when comes to withdrawal limits.
It is not outright a scam, it is a shady tactic used by small and shady casinos so people cannot withdraw their winnings as fast they would like to, so they could feel tempted to continue to gamble and lose more of those already realized winnings.
As we all know, the majority of gamblers do not even care to take a look at the term of services before depositing, so it is an strategy which is put onto place by the management of the casino to maximize their profit of unknowing gamblers/victims.

I personally doubt OP will be able to convince the staff of the casino to change their policy, so my advice for him would be just to withdraw all that money little by little everyday, until there is nothing left there, then request for his account to be deleted. It is better not to waste any more time with casinos like those.

[Davidvictorson]

The site only mention the monthly limit withdrawal.

9.6. The maximum withdrawal amount per month is € 50,000.

It's true what @OP can do is contact the support, however this could be a technical error or they intentionally did that in order to trap the high rollers. Considering it's a brand new casino and they don't have any social medias, the casino looks quite suspicious.

Why would a casino have this type of "monthly limit withdrawal" in place and then instead of trying to make it a seamless and hassle free process for their customers, yet they decide to do the opposite. Since it is a new casino I don't want to believe that they are out to scam people of their money, I would just conclude that they may not have enough technical experience to deal with this. Maybe it is a big in their system. They need to fix it before word gets out that they do this to their customers and then they lose prospective customers.