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[EpicCharles]

25x wagering requirement? Another low value offer. You guys keep advertising these low value offers with high wagering requirements in recent times and the withdrawal times are still very long which is disappointing to say the least. Reminds me of FIAT gambling sites.

Also, y'all locked the epic cashback combo offer for the VIPs and never added any loyalty program etc. No point in saying they will come soon again and again when nothing actually changes. Smh!

Well, to be honest, some customers DO find value in that. And to continue being honest, we ARE also a FIAT gambling site. And yes, we have a very long list of updates being worked, things have been taking a bit to be developed, since we refuse to launch anything if it's not fine-tuned.

Thanks to all for the feedback, always very much appreciated and needed!

Anyhow:

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[EpicCharles]

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[Haunebu]

And to continue being honest, we ARE also a FIAT gambling site.

That doesn't excuse the fact that withdrawals on you site are painfully slow which is completely opposite of the type of lightning fast experience I am used to in crypto gambling sites. Y'all advertise fast payment and withdrawals, but don't really follow up on it.

Similar tactic used by many crypto sites out there. Personally, I don't really care about the upcoming updates on your site anymore.

[Slissy]

I was lucky in this round and won some cash bonus from FPL which Epicbet sponsor.. And of course I had to bet on some Europa League matches today.. But i was a little unsure what to bet on but I feel that Fenerbahce and Lille will win today😁

Lets make some money!

[dimonstration]

Epicbet have a promotion now asking for feedback via email and they will reward x3 - 100€ each to all participants on survey. It’s just a couple of minute questions that easy to answer.

It’s time to tell them about the slow withdrawal process to make it instant once they improve.

When bonus? 

[Shishir99]

That doesn't excuse the fact that withdrawals on you site are painfully slow which is completely opposite of the type of lightning fast experience I am used to in crypto gambling sites. Y'all advertise fast payment and withdrawals, but don't really follow up on it.

Similar tactic used by many crypto sites out there. Personally, I don't really care about the upcoming updates on your site anymore.

I think slow withdrawal bothers all of us, actually.
I understand the casino perspective as well. They release the withdrawal after some investigation. I think slower withdrawal in KYC casinos is somewhat regular thing. However, once you pass the KYC, there should not be many delays. I believe you are already a KYC player on their platform. I am curious why your withdrawal will still be slow even though it's not your first withdrawal. I think I have seen you posting about this before.

[mitchr4]

...
I think slow withdrawal bothers all of us, actually.
I understand the casino perspective as well. They release the withdrawal after some investigation. I think slower withdrawal in KYC casinos is somewhat regular thing. However, once you pass the KYC, there should not be many delays. I believe you are already a KYC player on their platform. I am curious why your withdrawal will still be slow even though it's not your first withdrawal. I think I have seen you posting about this before.

If a player has already passed KYC, there should be no reason for withdrawals to still take that long. But in reality, the processing time seems just as slow, especially for first-time withdrawals which is even more frustrating. I personally rarely play here anymore because the rules felt too strict and not very player-friendly.

[MusaMohamed]

If a player has already passed KYC, there should be no reason for withdrawals to still take that long. But in reality, the processing time seems just as slow, especially for first-time withdrawals which is even more frustrating. I personally rarely play here anymore because the rules felt too strict and not very player-friendly.

I don't have experience with Epicbet casino but if your information is right, users can try to do not a big deposit, play, wager and make a first withdrawal that is small enough in both deposit and withdrawal. It can be foundation for their better experience with later withdrawals even with bigger withdrawal values, but it's my idea based on your given information.

How did you get this information about only first withdrawal takes long processing time?
Are you sure and have information that later withdrawals were processed more quickly?

[Haunebu]

I think slow withdrawal bothers all of us, actually.
I understand the casino perspective as well. They release the withdrawal after some investigation. I think slower withdrawal in KYC casinos is somewhat regular thing. However, once you pass the KYC, there should not be many delays. I believe you are already a KYC player on their platform. I am curious why your withdrawal will still be slow even though it's not your first withdrawal. I think I have seen you posting about this before.

Sadly, the withdrawal speed over here is slow(couple of hours average) even after passing KYC which is its biggest issue. This makes it seem like a FIAT site more than a crypto site. They don't have a VIP program for all customers(Only specific ones) too.

Their odds don't have crazy low vig like pinnacle etc either. It's a decent sportsbook overall, but they 100% will require KYC at some point or another and withdrawals aren't instant.

[khaled0111]

How did you get this information about only first withdrawal takes long processing time?
Are you sure and have information that later withdrawals were processed more quickly?

I didn’t make a withdrawal myself, but it seems that what mitchr said is correct.
xLays shared his experience with withdrawals on this casino and confirmed that only his first withdrawal took some time to get processed and he had to pass kyc first. Later withdrawals were processed almost instantly.
You can read xLays’ post from here
Processing the first withdrawal manually is quite common on new casinos, but I think it’s about time for EpicBet to implement a better withdrawal system.

[mitchr4]

How did you get this information about only first withdrawal takes long processing time?
Are you sure and have information that later withdrawals were processed more quickly?

I didn’t make a withdrawal myself, but it seems that what mitchr said is correct.
xLays shared his experience with withdrawals on this casino and confirmed that only his first withdrawal took some time to get processed and he had to pass kyc first. Later withdrawals were processed almost instantly.
You can read xLays’ post from here
Processing the first withdrawal manually is quite common on new casinos, but I think it’s about time for EpicBet to implement a better withdrawal system.

Yes, that's true. EpicBet's own rep already explained this before in this thread. They officially stated that the first crypto withdrawal takes longer because it goes through multiple verification levels based on their T&C and licenses. So this is not a bug, it's actually their official process.
I can say this from personal experience, my first withdrawal took a long time because they required multiple verifications, starting with KYC. But after that, my second withdrawal was fast and had no problems at all.

[dimonstration]

If a player has already passed KYC, there should be no reason for withdrawals to still take that long. But in reality, the processing time seems just as slow, especially for first-time withdrawals which is even more frustrating. I personally rarely play here anymore because the rules felt too strict and not very player-friendly.

I don't have experience with Epicbet casino but if your information is right, users can try to do not a big deposit, play, wager and make a first withdrawal that is small enough in both deposit and withdrawal. It can be foundation for their better experience with later withdrawals even with bigger withdrawal values, but it's my idea based on your given information.

How did you get this information about only first withdrawal takes long processing time?
Are you sure and have information that later withdrawals were processed more quickly?

It’s proven and tested by me already since I do made withdrawal and deposit on this casino multiple times while all of my withdrawal is never an instant withdrawal even though I already done KYC during my first withdrawal.

This is my problem since I do deposit medium size amount due to the promotion because I thought they will not ask KYC immediately.

AFAIK they do have manual verification on all withdrawal that’s why it’s always slow and reliant to the availability of the person in-charge for approval.