SHOCK.COM | Levels Up: New Originals & Expanded Sportsbook

[Japinat]

So what we need to ensure is that the recipient of the KYC data is an honest person and can be trusted to keep everyone's KYC data confidential.

They’re not a person, they’re an entity. So based on what you said, the only real way to judge casinos is by their reputation over time. That’s really the only measure we have for honesty in this space. New casinos might not be dishonest, but they’re also not proven yet, so in the end it’s still up to us to evaluate and decide which ones we can trust.

If I had to choose, I’d actually lean toward casinos that have been hacked before but managed to survive and improve their security afterward. That tells me they learned from it and were able to secure user data better. To me, that’s a sign of a more hardened and serious casino.

[Haunebu]

At bottom of Shock.com website, I see Chips.gg which is a familiar and famous gambling site.

Would the team mind giving more information about relationship between Shock.com and Chips.gg, please?
Are two casinos owned and operated by a same owner, a same team or are they only partners with each other?
Is Shock a newest gambling brand launched by Chips.gg team?

Chicken.gg and Chips.gg are extremely similar names which explains why you got confused here. Seems like Shock.com and Chicken.gg are operated by the same team which is odd since they could have just integrated them into a better site overall.

Chips.gg is a totally different entity which is considerably more popular than these sites in my opinion.

[Dave1]

Those who understand will certainly apply the same principle: refusing KYC. But it's unfortunate that some people, knowingly and without considering the risks, willingly submit KYC. I'm not saying this without reason; I've met friends who do it. They hope for a reward in the future.
Moreover, the crew has been warned from the start that anyone who registers for KYC will receive a certain amount, even though it's not a significant amount. I think understanding how to use KYC requires a special lesson.
I personally don't refuse KYC as long as it's done in a secure location.

I also don't refuse KYC as long as it's necessary for the service provider and for me as a user. However, what concerns some people is when the service provider misuses their KYC data without their knowledge because they assume it's a safe place. This is still a fear and risk that KYC providers must carefully consider, which is why some people still refuse to do this simply for the sake of their own data security. So what we need to ensure is that the recipient of the KYC data is an honest person and can be trusted to keep everyone's KYC data confidential.

That's the thing when we submit our KYC, we lost our privacy as they have our personal data and we can only assume that this entity are going to handle it with care and that there are no misuse or data leakage, otherwise, the danger is on us.

And for sure this gambling platform, might hire a third party to take care of everything. But then again, there is still no assurance that there will be no hacks or whatsoever for this company that handle sensitive information.

[Russlenat]

And for sure this gambling platform, might hire a third party to take care of everything. But then again, there is still no assurance that there will be no hacks or whatsoever for this company that handle sensitive information.

Nothing in this world is guaranteed. Even if you’re a long-term Bitcoin investor, there’s no assurance it will always grow, and no assurance it will be safe forever. At the end of the day, everything comes down to risk.

The same goes for casinos. When we submit our KYC files and personal information, we’re basically trusting them to take care of it. We just have to trust that they’ll handle it properly. And if something bad happens, at least we already knew the risks going in.

So whether we choose to gamble or not, that’s really the reality. We accept the risk, or we stay away.

[pusaka]

And for sure this gambling platform, might hire a third party to take care of everything. But then again, there is still no assurance that there will be no hacks or whatsoever for this company that handle sensitive information.

Nothing in this world is guaranteed. Even if you’re a long-term Bitcoin investor, there’s no assurance it will always grow, and no assurance it will be safe forever. At the end of the day, everything comes down to risk.

The same goes for casinos. When we submit our KYC files and personal information, we’re basically trusting them to take care of it. We just have to trust that they’ll handle it properly. And if something bad happens, at least we already knew the risks going in.

So whether we choose to gamble or not, that’s really the reality. We accept the risk, or we stay away.

You said the right thing, because it all comes down to risk. All we can do is trust the casino that they can keep user data confidential, because there is nothing else like it when we still want to play at casinos that require KYC.

Hacking and so on are the biggest threats when things are in the digital space. Even with the highest level of security, there will always be risks. But I'm sure they also have a strong security system to minimize the risks.

And when one day there are things that are not desirable, then that is the risk we have taken.

[stadus]

And when one day there are things that are not desirable, then that is the risk we have taken.

Once we submit our documents, it’s like we’re also gambling with them, hoping they won’t get hacked. But if you think about it in terms of odds, let’s say there’s a 95% chance nothing bad happens, as a gambler I’m already fine with that. And it’s not like casinos are the only ones asking for KYC. Banks and other government-regulated institutions require it too. So why do we still comply? Because we trust them, simple as that.

That’s why I think only strict regulation can really improve casino security. If casinos know there’s real pressure and real consequences, like heavy penalties if they leak user data even unintentionally, then they’ll take security seriously. Otherwise, it’s just business as usual.

[MusaMohamed]

Once we submit our documents, it’s like we’re also gambling with them, hoping they won’t get hacked. But if you think about it in terms of odds, let’s say there’s a 95% chance nothing bad happens, as a gambler I’m already fine with that. And it’s not like casinos are the only ones asking for KYC. Banks and other government-regulated institutions require it too. So why do we still comply? Because we trust them, simple as that.

It's always risky to submit anything that can be stolen, sold later which can affect your privacy. KYC is risky and useless, we know that, and there is a warning through this topic years ago.

Why KYC is extremely dangerous – and useless

That’s why I think only strict regulation can really improve casino security. If casinos know there’s real pressure and real consequences, like heavy penalties if they leak user data even unintentionally, then they’ll take security seriously. Otherwise, it’s just business as usual.

Security of a casino comes from their technical infrastructures to human resources as data leaks can be from technical hacks or from proactive data sale by their internal staffs. Firstly a platform must build up strong and multiple layers for its security, then they will need to have detailed and strong terms in contracts between the company and staffs on how company data, including user data, must be kept safely at all cost. Any violation from staffs will receive massive punishment according to their contracts with each other as well as existing laws.

[stadus]

Once we submit our documents, it’s like we’re also gambling with them, hoping they won’t get hacked. But if you think about it in terms of odds, let’s say there’s a 95% chance nothing bad happens, as a gambler I’m already fine with that. And it’s not like casinos are the only ones asking for KYC. Banks and other government-regulated institutions require it too. So why do we still comply? Because we trust them, simple as that.

It's always risky to submit anything that can be stolen, sold later which can affect your privacy. KYC is risky and useless, we know that, and there is a warning through this topic years ago.

Whatever technical stuff you’re talking about, regulators honestly won’t care about the details. What they care about is that casinos are mandated to secure the documents gamblers submit for KYC. That responsibility is on the casino, and if they mess up, it’s going to be expensive for them, fines, penalties, and even the risk of losing their business.

So when people say all casinos can just leak our information, think twice about that. Not every casino can afford to face those consequences, and that’s exactly why most of them take data security seriously.

[BigBos]

Whatever technical stuff you’re talking about, regulators honestly won’t care about the details. What they care about is that casinos are mandated to secure the documents gamblers submit for KYC. That responsibility is on the casino, and if they mess up, it’s going to be expensive for them, fines, penalties, and even the risk of losing their business.

So when people say all casinos can just leak our information, think twice about that. Not every casino can afford to face those consequences, and that’s exactly why most of them take data security seriously.

I'm curious about this, what are the sanctions given to casinos if they experience hacking or something like that that makes gamblers' user data leak? is it just a monetary fine or something else?

And that should be applied so that casinos are also more careful. The point is that with the sanctions applied to ensure the security of user data, casinos will be more extra in maintaining their security.

I hope it's not like in my country where the relevant agencies experienced a data leak and denied it and after it was proven they didn't even do anything. Lol

[stadus]

I'm curious about this, what are the sanctions given to casinos if they experience hacking or something like that that makes gamblers' user data leak? is it just a monetary fine or something else?

I’m sure there’s a monetary fine involved, but there’s no fixed amount for it. It’s really up to the regulator to assess how severe the damage is. They’ll usually audit the case to determine whether it was intentional or due to negligence.

If it’s serious, casino executives can even face criminal liability. At that point, it’s no longer just a gambling issue, it also falls under data protection laws. In our country, that’s covered by the Data Privacy Act. From what I understand, the sanctions are pretty similar across jurisdictions.

[SeriouslyGiveaway]

I’m sure there’s a monetary fine involved, but there’s no fixed amount for it. It’s really up to the regulator to assess how severe the damage is. They’ll usually audit the case to determine whether it was intentional or due to negligence.

If it’s serious, casino executives can even face criminal liability. At that point, it’s no longer just a gambling issue, it also falls under data protection laws. In our country, that’s covered by the Data Privacy Act. From what I understand, the sanctions are pretty similar across jurisdictions.

The world changed, the digital space changed very quickly recent years and governments also changed how they regulated this space with KYC, AML enforcement and it has become more popularly and more strictly enforced in many nations recent years.

It's global trend so no nations are exceptions and there is no industry can stay beyond or not impacted by this global trend. The gambling industry and all gambling companies including online cryptocurrency-accepted casinos have to obey to KYC, AML that means there will be more responsibility of collecting data from their users and sharing it to governments when requested.

There is less space for privacy and no-KYC platforms to use for all  of us nowadays, not only at Shock casino but at mostly all other online casinos.

[Bitcoin_Arena]

Whatever technical stuff you’re talking about, regulators honestly won’t care about the details. What they care about is that casinos are mandated to secure the documents gamblers submit for KYC. That responsibility is on the casino, and if they mess up, it’s going to be expensive for them, fines, penalties, and even the risk of losing their business.

So when people say all casinos can just leak our information, think twice about that. Not every casino can afford to face those consequences, and that’s exactly why most of them take data security seriously.

Certainly not all casinos will behave the same way, we have those that are heavily regulated and will abide by the regulations to the dot. Then we have those that don't give a damn and even when there are data leaks, they feel like no one is going to come after them. Or they could just blame it on a certain hack.

I think you have seen platforms where users have good experience and then there are those other platforms that are bluntly scamming users, and they know that nothing is going to happen to them/or no regulators will come after them regardless of the outcry of the victims.

[jcojci]

That’s why I think only strict regulation can really improve casino security. If casinos know there’s real pressure and real consequences, like heavy penalties if they leak user data even unintentionally, then they’ll take security seriously. Otherwise, it’s just business as usual.

Security of a casino comes from their technical infrastructures to human resources as data leaks can be from technical hacks or from proactive data sale by their internal staffs. Firstly a platform must build up strong and multiple layers for its security, then they will need to have detailed and strong terms in contracts between the company and staffs on how company data, including user data, must be kept safely at all cost. Any violation from staffs will receive massive punishment according to their contracts with each other as well as existing laws.

Strict regulation makes casino carefully manage their business especially their security level. They will not let hackers or scammers enter their systems. They will select their staffs to manage their servers so they will not worry about anything.

But no 100% safe in the system. There should be a leak someday but with an effort from the casino to protect their business, those risks can be minimized.

Regarding violations from staffs, casino will not tolerate this and that can result in staffs being fired and the worst is they can get in jail. Staffs will realize that so they will work carefully and not let anything bad happen.

As gamblers, we need to be careful to do KYC. Make sure we go to the right place.

[Eternad]

That’s why I think only strict regulation can really improve casino security. If casinos know there’s real pressure and real consequences, like heavy penalties if they leak user data even unintentionally, then they’ll take security seriously. Otherwise, it’s just business as usual.

Security of a casino comes from their technical infrastructures to human resources as data leaks can be from technical hacks or from proactive data sale by their internal staffs. Firstly a platform must build up strong and multiple layers for its security, then they will need to have detailed and strong terms in contracts between the company and staffs on how company data, including user data, must be kept safely at all cost. Any violation from staffs will receive massive punishment according to their contracts with each other as well as existing laws.

Strict regulation makes casino carefully manage their business especially their security level. They will not let hackers or scammers enter their systems. They will select their staffs to manage their servers so they will not worry about anything.

But no 100% safe in the system. There should be a leak someday but with an effort from the casino to protect their business, those risks can be minimized.

With Curacao license I doubt there’s a strict regulation on them. Some casino already seeking different license since Curacao license is still fall on gray area when it comes to legality on different country.

Casino do practice extreme caution to protect their users is because their reputation is their main attraction to get more users. Countries is not even strictly regulating online casino specifically in my country.

We have different gambling license provider yet many people here can still access on casino that only have Curacao license.

[Fivestar4everMVP]

That’s why I think only strict regulation can really improve casino security. If casinos know there’s real pressure and real consequences, like heavy penalties if they leak user data even unintentionally, then they’ll take security seriously. Otherwise, it’s just business as usual.

Security of a casino comes from their technical infrastructures to human resources as data leaks can be from technical hacks or from proactive data sale by their internal staffs. Firstly a platform must build up strong and multiple layers for its security, then they will need to have detailed and strong terms in contracts between the company and staffs on how company data, including user data, must be kept safely at all cost. Any violation from staffs will receive massive punishment according to their contracts with each other as well as existing laws.

Strict regulation makes casino carefully manage their business especially their security level. They will not let hackers or scammers enter their systems. They will select their staffs to manage their servers so they will not worry about anything.

But no 100% safe in the system. There should be a leak someday but with an effort from the casino to protect their business, those risks can be minimized.

With Curacao license I doubt there’s a strict regulation on them. Some casino already seeking different license since Curacao license is still fall on gray area when it comes to legality on different country.

Casino do practice extreme caution to protect their users is because their reputation is their main attraction to get more users. Countries is not even strictly regulating online casino specifically in my country.

We have different gambling license provider yet many people here can still access on casino that only have Curacao license.

This is the same for my country as well, here in Nigeria, I can't tell if there is any international online gambling casino that have acquired an operating license from my country's regulatory authority but yet, almost every international online casino is operating freely here.

I like it actually, atleast, there are no issues for us gamblers accessing our favorite casinos, if casino licensing was taken serious here in my country, I bet most of the casinos that are currently operating here wouldnt be operating, and that could be a problem for some of us as accessing those casinos won't be possible except we cut corners which often times may land us in problem.

[Eternad]

With Curacao license I doubt there’s a strict regulation on them. Some casino already seeking different license since Curacao license is still fall on gray area when it comes to legality on different country.

Casino do practice extreme caution to protect their users is because their reputation is their main attraction to get more users. Countries is not even strictly regulating online casino specifically in my country.

We have different gambling license provider yet many people here can still access on casino that only have Curacao license.

This is the same for my country as well, here in Nigeria, I can't tell if there is any international online gambling casino that have acquired an operating license from my country's regulatory authority but yet, almost every international online casino is operating freely here.

I like it actually, atleast, there are no issues for us gamblers accessing our favorite casinos, if casino licensing was taken serious here in my country, I bet most of the casinos that are currently operating here wouldnt be operating, and that could be a problem for some of us as accessing those casinos won't be possible except we cut corners which often times may land us in problem.

This is the reality for all country that doesn’t have strict implementation of gambling license in all the online casino that accepting their citizens.

Maybe on some country like in EU which they are requiring online casino to get separate license before they can accept users and not only using a Curacao license alone.

What I’m curious is how does casino handle those penalties for countries that don’t have strict monitoring. It means they are just doing it on selective basis.

[virasog]

This is the reality for all country that doesn’t have strict implementation of gambling license in all the online casino that accepting their citizens.

Maybe on some country like in EU which they are requiring online casino to get separate license before they can accept users and not only using a Curacao license alone.

What I’m curious is how does casino handle those penalties for countries that don’t have strict monitoring. It means they are just doing it on selective basis.

Well, I think that in the countries that have weak gambling regulations, they usually rely on offshore licenses like Curaçao and that license is easy to get. They may even operate without licenses but just to prove that they are a legit casino, they will try to have a license. Generally, the gamblers believe that they are safe if they deposit at a licensed casino.

As opposed to this, a casino operating from regions like the EU or the UK, where the regulations are strict, they are required to have a local license, and they won't be able to operate even if they possess a Curaçao or Malta license.​

[stadus]

Whatever technical stuff you’re talking about, regulators honestly won’t care about the details. What they care about is that casinos are mandated to secure the documents gamblers submit for KYC. That responsibility is on the casino, and if they mess up, it’s going to be expensive for them, fines, penalties, and even the risk of losing their business.

So when people say all casinos can just leak our information, think twice about that. Not every casino can afford to face those consequences, and that’s exactly why most of them take data security seriously.

Certainly not all casinos will behave the same way, we have those that are heavily regulated and will abide by the regulations to the dot. Then we have those that don't give a damn and even when there are data leaks, they feel like no one is going to come after them. Or they could just blame it on a certain hack.

I think you have seen platforms where users have good experience and then there are those other platforms that are bluntly scamming users, and they know that nothing is going to happen to them/or no regulators will come after them regardless of the outcry of the victims.

Of course, I understand your point. That’s why it’s not enough to look only at a casino’s reputation.

We also need to look at who regulates them and who actually issued their license.

With the number of online casinos operating now, it’s pretty clear that getting a license isn’t that hard. When you look at the bigger picture, that actually increases the risk. The application process seems too simple, and regulators are probably more focused on the fees and income they’ll get, rather than thoroughly checking the people or companies applying.

[khaled0111]

I’m sure there’s a monetary fine involved, but there’s no fixed amount for it. It’s really up to the regulator to assess how severe the damage is. They’ll usually audit the case to determine whether it was intentional or due to negligence.

If it’s serious, casino executives can even face criminal liability. At that point, it’s no longer just a gambling issue, it also falls under data protection laws. In our country, that’s covered by the Data Privacy Act. From what I understand, the sanctions are pretty similar across jurisdictions.

That’s really interesting! I wasn’t aware that such laws exist and that casinos or any other service providers can be fined or face legal consequences if they get hacked. I always thought they would be treated as victims too, just like their customers who might face financial losses or have their personal information leaked as a result of the hack!
I’m aware of the GDPR, which I believe is similar to the Data Privacy Act in your country, but I thought it only regulated how companies collect and use users’ data but I didn’t know those laws can hold companies liable in case their data bases get hacked!

[jcojci]

That’s why I think only strict regulation can really improve casino security. If casinos know there’s real pressure and real consequences, like heavy penalties if they leak user data even unintentionally, then they’ll take security seriously. Otherwise, it’s just business as usual.

Security of a casino comes from their technical infrastructures to human resources as data leaks can be from technical hacks or from proactive data sale by their internal staffs. Firstly a platform must build up strong and multiple layers for its security, then they will need to have detailed and strong terms in contracts between the company and staffs on how company data, including user data, must be kept safely at all cost. Any violation from staffs will receive massive punishment according to their contracts with each other as well as existing laws.

Strict regulation makes casino carefully manage their business especially their security level. They will not let hackers or scammers enter their systems. They will select their staffs to manage their servers so they will not worry about anything.

But no 100% safe in the system. There should be a leak someday but with an effort from the casino to protect their business, those risks can be minimized.

With Curacao license I doubt there’s a strict regulation on them. Some casino already seeking different license since Curacao license is still fall on gray area when it comes to legality on different country.

Casino do practice extreme caution to protect their users is because their reputation is their main attraction to get more users. Countries is not even strictly regulating online casino specifically in my country.

We have different gambling license provider yet many people here can still access on casino that only have Curacao license.

Maybe that is what casinos do to protect their business. With license from gray area, they can avoid problems that arise especially from members.

It depends on the government. If they want to control the casino, the government must create regulations that make casino can't do anything except solving the problem. That will build trust from people who gambling because if they have problems and casino deny it, they can ask for help from the government.

You are lucky that you can still access casino although they has Curacao license. It gives ease to people to playing gambling without worry.