Difference among casinos

[cryptoaddictchie]

Good points overall OP! Some casinos add withdrawal fees to cover blockchain network costs, risk management, or simply as an extra revenue stream, even if they’re already profitable while others absorb those costs as a competitive advantage. As for 24/7 support, it’s often about staffing, scale, and priorities indeed.

Found the clock human support is expensive and not every casino wants to invest in it. In the end, zero withdrawal fees and active support are business choices, not impossibilities, and they usually signal how much a casino values long term trust over short term savings.

[Joy- maker]

1: Why do some casino likes to add withdrawal fees meanwhile they are already making huge profit from customers losses? Is it that the withdrawal fee is too big that they can not just spare it for the customers?  There are other casinos that doesn't have withdrawal fee, why can't they be like them.
Thanks for your response.

One thing you should understand is that when it comes to business you can make profit through any means provided it not illegal. so for casinos to be charging customers withdrawal fee is another way casinos owners make profit from their business. Because if they put  the little fees they charge from customers together trust me it will be a good sum of money. Although some persons are seeing those fees some casinos are  charging as something that is not proper. But to some persons it is normal, because casinos can not only be making profits from customers looses alone, they have make profit through other means too.

I  am pretty sure that some persons here will still argue, that what about those casinos that are not charging their customers withdrawal fee are they not making profits? Yes they are making good profits, but there is one thing I will like you guys to understand. We are all humans with different way of reasons, so don't expect people who are in the same business together to run their businesses the same way. Some  casinos owners can decide to remove withdrawal fee that is their business and not another person's business. If another set of casino owners chose to include withdrawal fee that is the their own business too.

[Fortify]

On some casinos, withdrawal is free of charge, there's no fee attached to your withdrawal and that's really so cool. It's something that every casino should adopt because it influences the choice of customers when they want to select a new casino. I know we have had a discussion here which the title was based on "what influenced your choice on the casino you are using." Some people said they like casinos with zero withdrawal fee and some people also said they like a casino with 24hrs active support, and more demands.

What actually gave me more concern and also lead me to open this thread is two question, which are;

1: Why do some casino likes to add withdrawal fees meanwhile they are already making huge profit from customers losses? Is it that the withdrawal fee is too big that they can not just spare it for the customers?  There are other casinos that doesn't have withdrawal fee, why can't they be like them.

2: Why do some casino not have active support that can be available 24/7, is it that it is very expensive to add such a feature to their casino? Is there a better reason for them not to have active support?

Thanks for your response.

It makes sense to have as little friction into and out of a casino as possible, but don't rely on a single factor like that when you're making the decision to use a casino over others. A casino might offer better odds within games, they might not have manual checks when you try to withdraw, run more promotions that gain you extra returns and all round support might be better. You have to calculate across many different factors on where you are getting the best deal, but you might not actually recognize that value until you've tried a few different competing casinos. Also, you shouldn't assume that the withdrawal fees are "the catch" - they might just be covering costs and other casinos might cover transaction fees but rip you off elsewhere to give the illusion of a good deal.

[Oluwa-btc]

1: Why do some casino likes to add withdrawal fees meanwhile they are already making huge profit from customers losses? Is it that the withdrawal fee is too big that they can not just spare it for the customers?  There are other casinos that doesn't have withdrawal fee, why can't they be like them.

On a norms no one is agreeing to making loses, the fact that you go about a business doesn't require that the business should be run to undergo loses, so if you think a withdrawal fee is becoming an issues then everyone would have to operate in this same vein.. Let's be realistic here every process is mastermind for a purpose to cover up some lapses. Though this differs between casinos because it's same way with business that we operate, sometimes you're at much profits to render quality services to your customers.

[Silverstonez]

You don't expect all casinos owners to have the same view, meanwhile some casinos are already rich enough to exclude withdrawal fee from their platform, while casinos are not that rich enough to exclude withdrawal fee. so for a casino who is already rich excluding customers withdrawal fee at least it's another way customers are benefiting from them. And for those casinos that are just newly launched that is just getting started, any casino who fall into this second category will definitely add withdrawal fee, because it is another way they can make profit from customers. So in conclusion Every casino owners have their own view when it comes running business and profit making. And Every casino owners has the right to exclude and include withdrawal fee.

[lionheart78]

1: Why do some casino likes to add withdrawal fees meanwhile they are already making huge profit from customers losses? Is it that the withdrawal fee is too big that they can not just spare it for the customers?  There are other casinos that doesn't have withdrawal fee, why can't they be like them.

The simple answer to this is about their profit.  If the casino shoulders the transaction fee, their profit will be reduced, while when they implement a fee on withdrawal transactions, they will not only save them from slashing their profit, they can also get profit from overcharging the transaction fee.  Imagine thousands of players withdrawing everyday, just calculate how much they are spending/losing if they pay the transaction fee.

2: Why do some casino not have active support that can be available 24/7, is it that it is very expensive to add such a feature to their casino? Is there a better reason for them not to have active support?

Yes, if they have a limited budget.  Otherwise, there should be no reason not to have 24/7 customer support services.

[CryptSafe]

OP, I understand that a free withdrawal makes it more competitive for the casinos and also makes players go after them, but we should know that these casinos are run on cost; they would need funds to maintain the casino and pay staff, so I believe this is why the majority of them charge a withdrawal fee from players, and also, they pay tax and other benefits due government of the nation where they operate from. So any casino that says they are withdrawal-free are dex casinos that has no license and has no traceable identity to them. So they could do so without any interference from any quarters, but as for centralised casinos, the majority of them do charge for withdrawal because that is where they also get some percentage of their profits.

[rbynxx]

On some casinos, withdrawal is free of charge, there's no fee attached to your withdrawal and that's really so cool. It's something that every casino should adopt because it influences the choice of customers when they want to select a new casino. I know we have had a discussion here which the title was based on "what influenced your choice on the casino you are using." Some people said they like casinos with zero withdrawal fee and some people also said they like a casino with 24hrs active support, and more demands.

What actually gave me more concern and also lead me to open this thread is two question, which are;

1: Why do some casino likes to add withdrawal fees meanwhile they are already making huge profit from customers losses? Is it that the withdrawal fee is too big that they can not just spare it for the customers?  There are other casinos that doesn't have withdrawal fee, why can't they be like them.

2: Why do some casino not have active support that can be available 24/7, is it that it is very expensive to add such a feature to their casino? Is there a better reason for them not to have active support?

Thanks for your response.

1. Not all casinos are the same and you probably have to respect on what the policy they have. I think it's not that huge especially if we're talking about chain/networks that offer low gas fees especially for Solana or Base. Again, it's the differences.

2. Well, this one is definitely a crucial one considering with thousands of users flocking in the casino and for sure there will be some people who might need an assistance on their concerns whether it's about them or the casino themselves. I think active support is one of the backbone that a casino is being patronized because if a user feels like he's valued over his queries in time and with respect, he's for sure comeback and stay with that casino, speaking from experience. I guess it would be expensive for them to not have it, it will cost them users, I can understand a withdrawal getting stuck but having no support in times of need, that's not good.

[Salahmu]

Why do business owners like to add interest on all the goods they sell in their store when they are already making enough profit from other supplies? All profits add up to what the casinos are considering as revenue.

Some casinos consider it not to be relevant and decide to settle the fee themselves since it's just a little, while others still want to profit from it. There is a casino that has a record of making millions of dollars from withdrawal fees on a yearly basis.

Why is becoming questionable is because of the differences when they're all in the same business, some charges while some do not, it was supposed to be done by all the casino, if is charges let all casino charge then if is free they all keep it that way so that it doesn't take a definition that some casinos are using people's withdrawers to make money because with charges they're profiting in both way, the losing and in withdrawal. Your instance is actually what people in business does but casinos are much more higher and shouldn't aim for some profits that might spoilt the mind of there gamblers.

[AmoreJaz]

OP, I understand that a free withdrawal makes it more competitive for the casinos and also makes players go after them, but we should know that these casinos are run on cost; they would need funds to maintain the casino and pay staff, so I believe this is why the majority of them charge a withdrawal fee from players, and also, they pay tax and other benefits due government of the nation where they operate from. So any casino that says they are withdrawal-free are dex casinos that has no license and has no traceable identity to them. So they could do so without any interference from any quarters, but as for centralised casinos, the majority of them do charge for withdrawal because that is where they also get some percentage of their profits.

This is business so to speak. They need to get some revenue somewhere and one is from the withdrawal fees. That's part of their operational costs. Also, just think of the fact that even big withdrawals, they still charge the same. So for me, this is already fair enough as part of their business.
If a licensed casino is not charging upon withdrawal, it means, they are already getting something out of your funds somewhere. I don't think any casino will run a charity here.

[Questat]

1: Why do some casino likes to add withdrawal fees meanwhile they are already making huge profit from customers losses? Is it that the withdrawal fee is too big that they can not just spare it for the customers?  There are other casinos that doesn't have withdrawal fee, why can't they be like them.

Every casino has different rules, that’s just how it is. When they charge withdrawal fees, it helps them save on processing costs, and in return they usually allow gamblers to withdraw as many times as they want.

Some casinos don’t charge any fees at all as a way to attract more players. Either way, there’s nothing really wrong with it, it’s their policy, so in the end it just comes down to the gambler’s preference.

2: Why do some casino not have active support that can be available 24/7, is it that it is very expensive to add such a feature to their casino? Is there a better reason for them not to have active support?

Again, it really depends on how their setup is. For customer satisfaction, having 24/7 support definitely helps attract players. But if a casino is legit and processes withdrawals quickly and credits deposits as soon as they’re confirmed, then they don’t really need to rely that much on live support.

[tabas]

1. It's because that it's also costing them when their customers are withdrawing and that is the reason why they add a small fee for it to be taken away by the network.
2. I think if there's no available support at that time, it's likely that they're into the other customer's queue and helping them first. Because if they're known and they have no support 24/7, that's going to be part of their fall down.

[CryptSafe]

OP, I understand that a free withdrawal makes it more competitive for the casinos and also makes players go after them, but we should know that these casinos are run on cost; they would need funds to maintain the casino and pay staff, so I believe this is why the majority of them charge a withdrawal fee from players, and also, they pay tax and other benefits due government of the nation where they operate from. So any casino that says they are withdrawal-free are dex casinos that has no license and has no traceable identity to them. So they could do so without any interference from any quarters, but as for centralised casinos, the majority of them do charge for withdrawal because that is where they also get some percentage of their profits.

This is business so to speak. They need to get some revenue somewhere and one is from the withdrawal fees. That's part of their operational costs. Also, just think of the fact that even big withdrawals, they still charge the same. So for me, this is already fair enough as part of their business.
If a licensed casino is not charging upon withdrawal, it means, they are already getting something out of your funds somewhere. I don't think any casino will run a charity here.

Sure, if they say you withdraw for free, then you should be sceptical of your existence there because they would definitely be getting their money back from you in a way that you would never understand, it might even be higher than the withdrawal fee you think is alright with you. Do not forget that  such gimmicks are just to get more traffic, but be also wary of the fact that you could loose more than the free withdrawal you get from them.

[SmartGold01]

Everyone with what they think is their most priority. However I would love to experience the two where I can make deposit and withdrawal freely without having any issues, again also have the support team active to be attended to query and fixed up any issues. That is why whenever these two things are missing you would see that they hardly becomes relevance as most people are looking for an easier way for them to moved to those ones they think is more better than the other who has no active support system.

[Hispo]

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1: Why do some casino likes to add withdrawal fees meanwhile they are already making huge profit from customers losses? Is it that the withdrawal fee is too big that they can not just spare it for the customers?  There are other casinos that doesn't have withdrawal fee, why can't they be like them.

2: Why do some casino not have active support that can be available 24/7, is it that it is very expensive to add such a feature to their casino? Is there a better reason for them not to have active support?

Thanks for your response.

Pretty much depending on the size of the casino and they way they handle their business, those withdrawals fees could be considered by them just another way to profit from the volume of people using their services, very similar to what you see with exchanges. Exchanges like to profit off people withdrawing coins to their private wallets, they always charge a little bit more money than what the actual transaction costs to carry out on chain, so they also get money from it. That is specially true with stablecoins...

Customer support can be expensive, even for casinos which decide to out source the labor force of those customer support departments, so what they do is to hire people to work on determined hours, so they can save money to be invested on other departments of the casino.

[Cryptohygenic]

On some casinos, withdrawal is free of charge, there's no fee attached to your withdrawal and that's really so cool. It's something that every casino should adopt because it influences the choice of customers when they want to select a new casino. I know we have had a discussion here which the title was based on "what influenced your choice on the casino you are using." Some people said they like casinos with zero withdrawal fee and some people also said they like a casino with 24hrs active support, and more demands.

This will serve more relevant to the casino owners. Maybe some of them that still charges for users withdrawals are not aware that gamblers can not have such privilege to play in a $0 withdrawal fee and play on the one that charges even a $0.1.
But we don't need to conclude too quick, there could be factors which some players may get from the casino with withdrawal charge which no withdrawal charge casino's maybe not have. Imo.
Reputation of the casino may be a befitting factor too.

[Alphakilo]

For the casinos who don't have active support service, perhaps they use AI bots of which it maintenance should be cheaper than real employees on ground.
For those who charge withdrawal fees, I think it is a way to deter gamblers from always withdrawing their funds and they may be just too greedy unless they pay for the payment processor service which they use and is a preference they intend not to make much loss from too.

Every gambler should know what serves them well and stick to it instead of testing every casino and finding fault always.

[Potato Chips]

1: Why do some casino likes to add withdrawal fees meanwhile they are already making huge profit from customers losses? Is it that the withdrawal fee is too big that they can not just spare it for the customers?  There are other casinos that doesn't have withdrawal fee, why can't they be like them.

I am not surprised TBH. Because businesses are always looking for other streams of income, hence a lot of successful ones follow the trends. With casinos which do not have withdrawal fees, there's no guarantee it will last forever. I would say these casinos are looking to get an edge with other competitors, so I see it as a promotion.

2: Why do some casino not have active support that can be available 24/7, is it that it is very expensive to add such a feature to their casino? Is there a better reason for them not to have active support?

There could be other reasons, but I would say they are most likely cutting costs. There are platforms out there who probably outsource cheap customer support as well. Pretty much why not every support agent you encounter are good at their job.

[danherbias07]

1: Why do some casino likes to add withdrawal fees meanwhile they are already making huge profit from customers losses? Is it that the withdrawal fee is too big that they can not just spare it for the customers?  There are other casinos that doesn't have withdrawal fee, why can't they be like them.

1. There's a chance they don't want to hide the fees. Some online casinos might not charge any fees, but there's a chance they are doing it in secret by making you lose the next time you go back, or just making it hard to win. I understand the fees when it comes to cryptocurrencies. Some networks will suddenly have a huge traffic that it can get expensive to send money, and if they want it fast or near instant, they may need to charge to make it happen.

2: Why do some casino not have active support that can be available 24/7, is it that it is very expensive to add such a feature to their casino? Is there a better reason for them not to have active support?

Thanks for your response.

2. A starting casino could be one reason. They may not have enough employees yet. Still, it's not good to not have active support. So many things could happen, and gambling is about money. We all know how a person reacts when it is his/her money that is missing. They don't want any bad reviews just because of that. A forum will be a good start if they cannot afford or get a customer support representative yet.  

[casey15]

One thing I've know ln about business is that there is no business that's 100% convenient. What I mean is that for every "perfect" feature to may be enjoying, there is another feature that has been cut down. Companies cut corners on places where most people don't notice so that they gain accolades for features that people use all the time. That in it self is not bad as long as the feature doesn't affect the overall experience of the customer. The free withdrawal you enjoy simply means that the casino is paying for transaction fee and believe me they collect back their money in ways you may not notice.
On the other hand,  an active customer service is not something to be compromised especially when you have to deal with other people's money. Nowadays everybody I'd using automated chat box with AI responding to you I think these casinos should do better in this situation