🍀 Luckiest Crypto Casino | No KYC on routine deposits and withdrawals

[Cryptmuster]

I still curious. Let's said, betting 1$/spin on slots and my result from spin is 0.3$. These 0.3$ from normal spin are going to bonus balance or into real balance cause is from the game win? I see still uknown either, these kind of system are confusing.

Yes, that's exactly how it works in this case. If you activate a bonus, any winnings you make will be credited to your bonus balance.

But I believe that if you play without activating the bonus, deposit your own money and spin using your cash balance, then any winnings should be credited to your real balance, since the bonus isn't being used. It's definitely an unusual system compared to what many of us are used to.

In my opinion, winnings should only be credited to the bonus balance when you're playing with bonus funds. If you're playing with your own money, any winnings should go directly to your deposit.

[DabsPoorVersion]

I still curious. Let's said, betting 1$/spin on slots and my result from spin is 0.3$. These 0.3$ from normal spin are going to bonus balance or into real balance cause is from the game win? I see still uknown either, these kind of system are confusing.

Yes, that's exactly how it works in this case. If you activate a bonus, any winnings you make will be credited to your bonus balance.

But I believe that if you play without activating the bonus, deposit your own money and spin using your cash balance, then any winnings should be credited to your real balance, since the bonus isn't being used. It's definitely an unusual system compared to what many of us are used to.

In my opinion, winnings should only be credited to the bonus balance when you're playing with bonus funds. If you're playing with your own money, any winnings should go directly to your deposit.

Actually, that's the standard practice even in other online casino that I played before. Bonus money will earn bonus. But maybe the reason why it is different in Luckiest is because if the wagering requirement has been met, the bonus can be withdraw. Another thing that is not usual is if you claim the bonus, deposited money will not be able to withdraw until the wagering requirement has been completed.

[Luckiest]

This topic has generated a lot of discussion, and its clear that opinions are divided. Some members agree with our interpretation, while others agree with doggywin’s.

After reviewing everything again, our position remains unchanged. The bonus system operated as designed, and we do not believe out bonus mechanics or terms are intended to disadvantage players or misrepresent how the promotion works.

That said, we also recognise that if experienced players are interpreting the bonus different there is an opportunity for us to improve how those mechanics are explained. Clear communication is important, particularly when it comes to bonuses, and we’ll be reviewing the wording or our promotional terms going forward.

Rather than continuing a lengthy public debate over differing interpretations, we’d prefer to draw a line under this matter.

As a gesture of goodwill to resolve this issue, we will credit your account with $678.80. These funds will be available immediately and may be withdrawn or used for further play.

We can now focus on continuing to improve the platform and provide the best experience possible for all players.

[Finebone]

That said, we also recognise that if experienced players are interpreting the bonus different there is an opportunity for us to improve how those mechanics are explained. Clear communication is important, particularly when it comes to bonuses, and we’ll be reviewing the wording or our promotional terms going forward.

All this would have been avoided if communication were very clear, because it's obvious that doggywin or others may have misinterpret or misunderstood the terms and conditions on how the bonus system works. But since you guys are going to address that immediately, I believe that situations like this may not come up again as long as the said gambler can read and understand properly.

As a gesture of goodwill to resolve this issue, we will credit your account with $678.80. These funds will be available immediately and may be withdrawn or used for further play.

We can now focus on continuing to improve the platform and provide the best experience possible for all players.

Good one from luckiest crypto casino for listening carefully to the sentiment of the community concerning this, so it's high time we  move on from this, because I think that luckiest crypto casino has shown with this action that they place high value on the opinion of the community members, because it's not every casino that will even want to do anything like refund for the sake of peace, when matter like this arises, so I applaud them for this.

[Odusko]

This topic has generated a lot of discussion, and its clear that opinions are divided. Some members agree with our interpretation, while others agree with doggywin’s.

After reviewing everything again, our position remains unchanged. The bonus system operated as designed, and we do not believe out bonus mechanics or terms are intended to disadvantage players or misrepresent how the promotion works.

That said, we also recognise that if experienced players are interpreting the bonus different there is an opportunity for us to improve how those mechanics are explained. Clear communication is important, particularly when it comes to bonuses, and we’ll be reviewing the wording or our promotional terms going forward.

Rather than continuing a lengthy public debate over differing interpretations, we’d prefer to draw a line under this matter.

As a gesture of goodwill to resolve this issue, we will credit your account with $678.80. These funds will be available immediately and may be withdrawn or used for further play.

We can now focus on continuing to improve the platform and provide the best experience possible for all players.

This is a good approach and a prove of your community feedback acknowledgements, at least since it confirmed that the player made some deposit and so on, refunds is the last test of reputations of a casino, and also good that you update your ANN thread with the latest update hope the player can move on with that.

[blockman]

As a gesture of goodwill to resolve this issue, we will credit your account with $678.80. These funds will be available immediately and may be withdrawn or used for further play.

We can now focus on continuing to improve the platform and provide the best experience possible for all players.

Salute. This proves that luckiest is genuine to improve and listens to its community that they're building here. It's a fair resolution, I hope concerned user is now satisfied with the resolve.

OP has already replied and he's still trying to be used to the forum. It will take sometime and it's good that he's aware of the things on the thread. Expect that the rep will be mostly active in the discussions and will take a look at the concerns if there will be some in the near future.
@luckiest, you don't have to quote the whole reply thing, you can edit the quote or use 'snip' just to reply to each of them.

A casino representative doesn't necessarily need to be so active on the forum that they respond to every message. I think it's enough for a representative to answer all controversial issues that require their attention. It would also be a good idea for them to notify players about any promotions or special offers the casino is currently running, and also about casino updates.

I agree, those who are usual concerns that can also be answered by members are just fine but the important ones like what you said are needed to be done by the rep/admin himself just like the latest reply made for that issue that's been brought up.

[Cryptmuster]

This topic has generated a lot of discussion, and its clear that opinions are divided. Some members agree with our interpretation, while others agree with doggywin’s.

After reviewing everything again, our position remains unchanged. The bonus system operated as designed, and we do not believe out bonus mechanics or terms are intended to disadvantage players or misrepresent how the promotion works.

That said, we also recognise that if experienced players are interpreting the bonus different there is an opportunity for us to improve how those mechanics are explained. Clear communication is important, particularly when it comes to bonuses, and we’ll be reviewing the wording or our promotional terms going forward.

Rather than continuing a lengthy public debate over differing interpretations, we’d prefer to draw a line under this matter.

As a gesture of goodwill to resolve this issue, we will credit your account with $678.80. These funds will be available immediately and may be withdrawn or used for further play.

This is a wise decision, I am grateful that you listened to the opinion of the community, it will definitely play an important role in shaping your reputation among the players of this forum.

We can now focus on continuing to improve the platform and provide the best experience possible for all players.

I previously asked if there are plans for a Sports Betting Section on Luckiest. If so, could you tell me when it might be available?