DO NOT ORDER FROM MINERSOURCE!!!

[DocNougat]

Minersource is going the way of MtGox and folding under their own weight. Minersource was robbed by a Chinese company named Black Arrow, who promised mining machines to american customers through Minersource on a preorder basis. Americans preordered and Black Arrow under-delivered 5 months past due. In trying to obtain a refund for myself, I was informed that Minersource had sent absolutely every last bit of their money to China in exchange for miners we will likely never receive. Now, myself and a few hundred others are in the process of seeking legal action against Minersource for violating Federal Mail order fraud laws. They can't pay refunds because they sent all the money to China and they're going to have a hard time paying for a defense attorney. As of this week, the financial situation at Minersource has turned absolutely dire, they have run out of money and had to disconnect their phones. Which I'm guessing also means that they had to fire the woman that answered the phones for them.

So let this be a lesson to anyone trying to buy hardware from them in the near future. If it's not on-hand and shipping immediately, don't bother, because this company won't be around long enough to fill many more orders.

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[railzand]

Minersource is going the way of MtGox and folding under their own weight. Minersource was robbed by a Chinese company named Black Arrow, who promised mining machines to american customers through Minersource on a preorder basis. Americans preordered and Black Arrow under-delivered 5 months past due. In trying to obtain a refund for myself, I was informed that Minersource had sent absolutely every last bit of their money to China in exchange for miners we will likely never receive. Now, myself and a few hundred others are in the process of seeking legal action against Minersource for violating Federal Mail order fraud laws. They can't pay refunds because they sent all the money to China and they're going to have a hard time paying for a defense attorney. As of this week, the financial situation at Minersource has turned absolutely dire, they have run out of money and had to disconnect their phones. Which I'm guessing also means that they had to fire that little sex-kitten the woman that answered the phones for them.

So let this be a lesson to anyone trying to buy hardware from them in the near future. If it's not on-hand and shipping immediately, don't bother, because this company won't be around long enough to fill many more orders.

[philipma1957]

We all know Black Arrow screwed a lot of people.
We all know minersource was damaged by Black Arrow.


The rest of your info  show some proof.  Did you file a claim? 

If so what is the court you filed in?

[DocNougat]

In my last email to minersource I gave them a deadline (of tomorrow) to give me either a refund, store credit, or tracking information for a package heading to me. Should they fail at this very flexible request, a friend of mine in Denver who recently passed the BAR exam in Colorado has agreed to help me file a claim. I have personally spoken with the DA's office and they told me they had several other complaints logged against minersource already.

The phone number that was removed from there site is 1-844-646-3777, if you call it you will see that it is no longer in service.

As for the others seeking legal restitution, I believe there is another thread they started somewhere for a class action

[Kipsy89]

Wow! Another company going belly-up! Sometimes it seems there's not a single honest company left to buy mining gear from, man!
Do you think it's Minersource's fault or couldn't they have anticipated the problems and bleeding-out from black arrow? How much money did you guys put into preorders?

[cjcole8]

I don't doubt DocNougat, but I thought I would add that I have personally had positive experiences with Minersource.net. They actually respond to support, and as long as you are courteous, I have found they will go a long way to help you out. The Black Arrow situation is very unfortunate for everyone involved, but I have received hardware from them before, and would feel comfortable and willing to purchase from them again. That said, I'm not sure I'd be willing to pre-order ANY miner from anywhere after BFL and Black Arrow.

Edit: I'm not affiliated with minersource in any way. There's just two sides to every coin, so I thought I'd provide a positive experience.

[redsn0w]

So this ad-sig campaign is a scam campaign 


https://bitcointalk.org/index.php?topic=586898.0

[philipma1957]

I am not going to defend or attack minersource. 

They made a lot of money for me in a few deals. 

On black arrow deals I did with them I will lose money.   The black arrow  money I lose will be about 300 to 500 usd at best ..  At worst it will be about 700 to 900 usd.

[thejaxx]

What the OP said is what is going on.

I have filed with the following agencies since Dan Murtha has refused to refund me.

FTC: Reference #54876592
Denver, CO BBB case# 75225016
BBB PNW case# 10138457
Attorney General of Colorado (response received, no reference # other than my email. Did state they have received a few other complaints)
Attorney General of Washington (my state)
Attorney General of Missouri (incorporated in this State)

I initially asked for my refund and Dan responded rather quickly that my units would be boxed up and shipped the next day. They pushed my order up to the front of the queue, by passing many others with lower order numbers.

I informed him that I no longer wanted them and not to ship them. I received NO response until two days later I got an auto generated message with a tracking number. I then responded to MS that they have violated my rights under the consumer protection laws (specifically FTC Rule 435.2.c.1 which states: ( c ) To fail to deem an order cancelled and to make a prompt refund to the buyer whenever: (1) The seller receives, prior to the time of shipment, notification from the buyer cancelling the order pursuant to any option, renewed option or continuing option under this part; ).

Dan Murtha then responded ""


Like that is supposed to make a difference. He acknowledged my refund request originally, in the evening. So that negates the "afterhours" claim.

I have also seen people say "well, they're an LLC, so you can only go after the company assets and if they don't have any, you're screwed." This again is not fully true.

While an LLC protects the owners from most lawsuits and damages, owners will remain personally liable for any wrongdoing they commit during the course of the LLC business. So since Dan personally decided to refuse my refund request, both the company AND he are liable if it goes to court.

[BowieMan]

So this ad-sig campaign is a scam campaign 


https://bitcointalk.org/index.php?topic=586898.0

Yeah well, what do you expect? If this company just went the Gox-way... I often wonder whether it is malice or just incompetence or bad luck that causes all those companies to fail.

[Hippie Tech]

+1 for malice..

bobsags3, aka. borito4 is a known scammer. Please do your research.

[mjk79]

Minersource recently screwed me over too on faulty equipment.

I picked it up from their local guy "Matt", he said to call if there were any problems... Well there were, one was DOA and the other had major performance problems. Well "Matt", decided to ignore my calls after that. I can only conclude that they knew the equipment was bad and had no intention of making it right.

After that I contacted them by email, got a response from Dan Murtha basically saying tough shit. They ignored several other emails after that.

Even if they weren't hurt by Black Arrow, they've proven to be a badly run business with poor customer service, I won't buy from them again.

[heslo]

I don't even know why they have an email address, they don't bother responding to your emails if it has anything to do with getting what's owed to you back. Rubbish company run by rubbish people

[bitgeek]

I'd like to see a response to these accusations. I'm not saying I believe in all of this as I haven't seen a hard proof in this thread, but ignoring it won't help the reputation of this company.

[heslo]

I'd like to see a response to these accusations. I'm not saying I believe in all of this as I haven't seen a hard proof in this thread, but ignoring it won't help the reputation of this company.

That's just the thing... you won't hear from them. They're too busy not giving a fuck

[OgNasty]

bobsags3, aka. borito4 is a known scammer. Please do your research.

I do wish I had known this prior to agreeing to let him host one of my miners, which I never saw a single hash from again. 

[Hippie Tech]

bobsags3, aka. borito4 is a known scammer. Please do your research.

I do wish I had known this prior to agreeing to let him host one of my miners, which I never saw a single hash from again. 

I am very sorry to hear that.

I guess he needed it to help pay for his sig and forum ad campaign.

[heslo]

bobsags3, aka. borito4 is a known scammer. Please do your research.

I do wish I had known this prior to agreeing to let him host one of my miners, which I never saw a single hash from again. 

You're joking? He took your miner and ran? Wow, great guy

[Dallas5]

Hey OP did you get your money back from Minersource? A lot of people are still waiting on a refund, it looks like they don't care about their customers. People should be aware how badly they treat their customers, don't buy from them.

[brioche]

Hey I also lost most of my money to these guys. I am having trouble with the small claims court, can someone point me in the direction of any lawsuits currently underway?