DO NOT ORDER FROM MINERSOURCE!!!

[DocNougat]

Minersource is going the way of MtGox and folding under their own weight. Minersource was robbed by a Chinese company named Black Arrow, who promised mining machines to american customers through Minersource on a preorder basis. Americans preordered and Black Arrow under-delivered 5 months past due. In trying to obtain a refund for myself, I was informed that Minersource had sent absolutely every last bit of their money to China in exchange for miners we will likely never receive. Now, myself and a few hundred others are in the process of seeking legal action against Minersource for violating Federal Mail order fraud laws. They can't pay refunds because they sent all the money to China and they're going to have a hard time paying for a defense attorney. As of this week, the financial situation at Minersource has turned absolutely dire, they have run out of money and had to disconnect their phones. Which I'm guessing also means that they had to fire the woman that answered the phones for them.

So let this be a lesson to anyone trying to buy hardware from them in the near future. If it's not on-hand and shipping immediately, don't bother, because this company won't be around long enough to fill many more orders.

[1715464827]

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[railzand]

Minersource is going the way of MtGox and folding under their own weight. Minersource was robbed by a Chinese company named Black Arrow, who promised mining machines to american customers through Minersource on a preorder basis. Americans preordered and Black Arrow under-delivered 5 months past due. In trying to obtain a refund for myself, I was informed that Minersource had sent absolutely every last bit of their money to China in exchange for miners we will likely never receive. Now, myself and a few hundred others are in the process of seeking legal action against Minersource for violating Federal Mail order fraud laws. They can't pay refunds because they sent all the money to China and they're going to have a hard time paying for a defense attorney. As of this week, the financial situation at Minersource has turned absolutely dire, they have run out of money and had to disconnect their phones. Which I'm guessing also means that they had to fire that little sex-kitten the woman that answered the phones for them.

So let this be a lesson to anyone trying to buy hardware from them in the near future. If it's not on-hand and shipping immediately, don't bother, because this company won't be around long enough to fill many more orders.

[philipma1957]

We all know Black Arrow screwed a lot of people.
We all know minersource was damaged by Black Arrow.


The rest of your info  show some proof.  Did you file a claim? 

If so what is the court you filed in?

[DocNougat]

In my last email to minersource I gave them a deadline (of tomorrow) to give me either a refund, store credit, or tracking information for a package heading to me. Should they fail at this very flexible request, a friend of mine in Denver who recently passed the BAR exam in Colorado has agreed to help me file a claim. I have personally spoken with the DA's office and they told me they had several other complaints logged against minersource already.

The phone number that was removed from there site is 1-844-646-3777, if you call it you will see that it is no longer in service.

As for the others seeking legal restitution, I believe there is another thread they started somewhere for a class action

[Kipsy89]

Wow! Another company going belly-up! Sometimes it seems there's not a single honest company left to buy mining gear from, man!
Do you think it's Minersource's fault or couldn't they have anticipated the problems and bleeding-out from black arrow? How much money did you guys put into preorders?

[cjcole8]

I don't doubt DocNougat, but I thought I would add that I have personally had positive experiences with Minersource.net. They actually respond to support, and as long as you are courteous, I have found they will go a long way to help you out. The Black Arrow situation is very unfortunate for everyone involved, but I have received hardware from them before, and would feel comfortable and willing to purchase from them again. That said, I'm not sure I'd be willing to pre-order ANY miner from anywhere after BFL and Black Arrow.

Edit: I'm not affiliated with minersource in any way. There's just two sides to every coin, so I thought I'd provide a positive experience.

[redsn0w]

So this ad-sig campaign is a scam campaign 


https://bitcointalk.org/index.php?topic=586898.0

[philipma1957]

I am not going to defend or attack minersource. 

They made a lot of money for me in a few deals. 

On black arrow deals I did with them I will lose money.   The black arrow  money I lose will be about 300 to 500 usd at best ..  At worst it will be about 700 to 900 usd.

[thejaxx]

What the OP said is what is going on.

I have filed with the following agencies since Dan Murtha has refused to refund me.

FTC: Reference #54876592
Denver, CO BBB case# 75225016
BBB PNW case# 10138457
Attorney General of Colorado (response received, no reference # other than my email. Did state they have received a few other complaints)
Attorney General of Washington (my state)
Attorney General of Missouri (incorporated in this State)

I initially asked for my refund and Dan responded rather quickly that my units would be boxed up and shipped the next day. They pushed my order up to the front of the queue, by passing many others with lower order numbers.

I informed him that I no longer wanted them and not to ship them. I received NO response until two days later I got an auto generated message with a tracking number. I then responded to MS that they have violated my rights under the consumer protection laws (specifically FTC Rule 435.2.c.1 which states: ( c ) To fail to deem an order cancelled and to make a prompt refund to the buyer whenever: (1) The seller receives, prior to the time of shipment, notification from the buyer cancelling the order pursuant to any option, renewed option or continuing option under this part; ).

Dan Murtha then responded ""


Like that is supposed to make a difference. He acknowledged my refund request originally, in the evening. So that negates the "afterhours" claim.

I have also seen people say "well, they're an LLC, so you can only go after the company assets and if they don't have any, you're screwed." This again is not fully true.

While an LLC protects the owners from most lawsuits and damages, owners will remain personally liable for any wrongdoing they commit during the course of the LLC business. So since Dan personally decided to refuse my refund request, both the company AND he are liable if it goes to court.

[BowieMan]

So this ad-sig campaign is a scam campaign 


https://bitcointalk.org/index.php?topic=586898.0

Yeah well, what do you expect? If this company just went the Gox-way... I often wonder whether it is malice or just incompetence or bad luck that causes all those companies to fail.

[Hippie Tech]

+1 for malice..

bobsags3, aka. borito4 is a known scammer. Please do your research.

[mjk79]

Minersource recently screwed me over too on faulty equipment.

I picked it up from their local guy "Matt", he said to call if there were any problems... Well there were, one was DOA and the other had major performance problems. Well "Matt", decided to ignore my calls after that. I can only conclude that they knew the equipment was bad and had no intention of making it right.

After that I contacted them by email, got a response from Dan Murtha basically saying tough shit. They ignored several other emails after that.

Even if they weren't hurt by Black Arrow, they've proven to be a badly run business with poor customer service, I won't buy from them again.

[heslo]

I don't even know why they have an email address, they don't bother responding to your emails if it has anything to do with getting what's owed to you back. Rubbish company run by rubbish people

[bitgeek]

I'd like to see a response to these accusations. I'm not saying I believe in all of this as I haven't seen a hard proof in this thread, but ignoring it won't help the reputation of this company.

[heslo]

I'd like to see a response to these accusations. I'm not saying I believe in all of this as I haven't seen a hard proof in this thread, but ignoring it won't help the reputation of this company.

That's just the thing... you won't hear from them. They're too busy not giving a fuck

[OgNasty]

bobsags3, aka. borito4 is a known scammer. Please do your research.

I do wish I had known this prior to agreeing to let him host one of my miners, which I never saw a single hash from again. 

[Hippie Tech]

bobsags3, aka. borito4 is a known scammer. Please do your research.

I do wish I had known this prior to agreeing to let him host one of my miners, which I never saw a single hash from again. 

I am very sorry to hear that.

I guess he needed it to help pay for his sig and forum ad campaign.

[heslo]

bobsags3, aka. borito4 is a known scammer. Please do your research.

I do wish I had known this prior to agreeing to let him host one of my miners, which I never saw a single hash from again. 

You're joking? He took your miner and ran? Wow, great guy

[Dallas5]

Hey OP did you get your money back from Minersource? A lot of people are still waiting on a refund, it looks like they don't care about their customers. People should be aware how badly they treat their customers, don't buy from them.

[brioche]

Hey I also lost most of my money to these guys. I am having trouble with the small claims court, can someone point me in the direction of any lawsuits currently underway?

[Bobs Yerunkle]

I have a pre-order from December 2013 that is unfulfilled with no known delivery date.
My refund request has been denied and subsequent contact so far has been ignored.

So, yeah, do not order from Minersource.net 

[Diffusion]

Following up on my preorder from November last year.

I first contacted them back in May when the units were already a little late and would give compensation. I was given steps to login to the new website. No problem was ever indicated.
They then said the X1s would start shipping the following week. As I was an early preorder I expected to get it around that time.

Then in Mid June I emailed them again asking for a status as it has been 3 weeks since they said it would be shipped in a week.
They then emailed me back saying they couldnt locate my order (I provided both my previous order numbers in prior emails, but provided it again)
Then they emailed that they couldnt locate my payment (WTF) but I sent them the record for the BTC payment I made.

I didnt hear anything back and have tried constantly emailing them and phoning them.

I finally heard back from them today and they said:
"We do not have your money or an order for you. You paid the previous owner who seems to have run off with your Bitcoin.
I am sorry.
Dan Murtha
Co-Founder
support@minersource.net "

I followed up on that and they said

"Miner Hosting LLC purchased minersource.net after your order was placed, your order still resides with the previous site owner as he did not transfer any orders to us.
The transaction data you sent does not match up with any of our wallets, our first order is dated 11/24/2013 "

Funny how its right after I placed my order.... I have records of my order from their own site (the 2nd one) showing my order placed, and paid.
Is there any news on action taken against them?

[brioche]

I'm going to try looking into the small claims court again. I'm thinking I may be able to sue them in my state since it's an internet business.

[Dallas5]

Following up on my preorder from November last year.

I first contacted them back in May when the units were already a little late and would give compensation. I was given steps to login to the new website. No problem was ever indicated.
They then said the X1s would start shipping the following week. As I was an early preorder I expected to get it around that time.

Then in Mid June I emailed them again asking for a status as it has been 3 weeks since they said it would be shipped in a week.
They then emailed me back saying they couldnt locate my order (I provided both my previous order numbers in prior emails, but provided it again)
Then they emailed that they couldnt locate my payment (WTF) but I sent them the record for the BTC payment I made.

I didnt hear anything back and have tried constantly emailing them and phoning them.

I finally heard back from them today and they said:
"We do not have your money or an order for you. You paid the previous owner who seems to have run off with your Bitcoin.
I am sorry.
Dan Murtha
Co-Founder
support@minersource.net "

I followed up on that and they said

"Miner Hosting LLC purchased minersource.net after your order was placed, your order still resides with the previous site owner as he did not transfer any orders to us.
The transaction data you sent does not match up with any of our wallets, our first order is dated 11/24/2013 "

Funny how its right after I placed my order.... I have records of my order from their own site (the 2nd one) showing my order placed, and paid.
Is there any news on action taken against them?

My order was transferred to the new system and then cancelled, so they should send me back my money.

Check out this quote I got from this crypto new site.

For them it was customers first. Even when Black Arrow was being delayed over and over, they refunded their customers out of their own pockets to make it right.

WTF?!  This makes me so angry since I haven't received a refund from Minersource and many others who bought from them are also still waiting.

It's almost 1 year ago since I've sent minersource my $800,-

[Gleb Gamow]

Following up on my preorder from November last year.

I first contacted them back in May when the units were already a little late and would give compensation. I was given steps to login to the new website. No problem was ever indicated.
They then said the X1s would start shipping the following week. As I was an early preorder I expected to get it around that time.

Then in Mid June I emailed them again asking for a status as it has been 3 weeks since they said it would be shipped in a week.
They then emailed me back saying they couldnt locate my order (I provided both my previous order numbers in prior emails, but provided it again)
Then they emailed that they couldnt locate my payment (WTF) but I sent them the record for the BTC payment I made.

I didnt hear anything back and have tried constantly emailing them and phoning them.

I finally heard back from them today and they said:
"We do not have your money or an order for you. You paid the previous owner who seems to have run off with your Bitcoin.
I am sorry.
Dan Murtha
Co-Founder
support@minersource.net "

I followed up on that and they said

"Miner Hosting LLC purchased minersource.net after your order was placed, your order still resides with the previous site owner as he did not transfer any orders to us.
The transaction data you sent does not match up with any of our wallets, our first order is dated 11/24/2013 "

Funny how its right after I placed my order.... I have records of my order from their own site (the 2nd one) showing my order placed, and paid.
Is there any news on action taken against them?

My order was transferred to the new system and then cancelled, so they should send me back my money.

Check out this quote I got from this crypto new site.

For them it was customers first. Even when Black Arrow was being delayed over and over, they refunded their customers out of their own pockets to make it right.

WTF?!   This makes me so angry since I haven't received a refund from Minersource and many others who bought from them are also still waiting.

It's almost 1 year ago since I've sent minersource my $800,-

I spoke till I was blue in the face about Matt Carson and how he ripped off his own mother for $20K, but nobody would listen. He fucked over the people he rented his home from in Missouri and never paid rent again for his warehouse there after ONLY paying the required deposit.

Now, even the fucker that vetted him is MIA, not to mention BA that he was so sucking Alex's dick.

The above would be so motherfuckin' funny if for it wasn't so motherfuckin' true.

To refresh your memory how Matt Carson is a motherfuckin' liar...

You are exactly right. The direction this thread is going is to create as much conspiracy theories/FUD as possible. He is not interested in looking at the facts and drawing a conclusion from them. He has already drawn his own conclusion and is attempting to create the evidence to support it.  

Not sure the motives behind it but I have a feeling he may be paid by BFL to troll.

First off, fuzznuts, I'm not being paid by anybody to do this, but if I were, I would declare such in a heartbeat. The next time you accuse me of such, do so in front of some live witnesses in front of my face, whereupon both of us will later be placed in some wards: You in the hospital, and me playing the part of somebody's bitch, not saying that'll be a bad thing.  

You are more than welcome to dispute any facts I post in this thread. If your assessment is valid, then I will retract what was penned.

Starting with...

We do not know who is BlackArrow Matt, let alone what continent he's on.  FACT!
We do not know the name of who represented Black Arrow when Matt Carson met up with him in the UK during his so-called recent visit:  FACT!
Matt Carson never explained why after purchasing the first datacenter in Rolla, MO, along with retrofitting it on his investomer's satoshi, he opted to move the datacenter to a new location sans a vote by the co-op, incurring an expense, then moved it again, incurring another expense, then moved it again to some undisclosed location in Denver, incurring yet another expense.  FACT!

Yet, I'm the one you're calling out on, especially on the latter point, even though this very important issue has been expressed a few times prior by other bitcoiners. I was merely connecting the dots, sometimes skewly, but still to the benefit of those that have moneys tied due to the Group-Buy-Guru guy's vetting process. The only saving grace is that DZ was vetted by John K. who, by the way, is no longer around, before positioning himself as the largest group buy co-op/vetting service less than a month later. DZ even vetted some clown in Florida that's a alt coin guy, who's taking under-performing bitcoin miners off Matt's hands, thanks to a suggestion by a Newbie, at the time, and hosting them at his datacenter paid for by the Sunshiner's investomers.  FACT!

~TMIBTCITW

Where the hell are you getting that I moved so many times? Also the move, along with location #1 and location #2 are fully leased and paid for by Miner Hosting, not any COOP, so technically no permission of any sort was required. I needed to move for capacity reasons, as need far outstripped capacity available in MO.

I understand now! Missouri doesn't have any buildings big enough to house your investomer's miners, in spite of Missouri having cheaper electricity cost than Colorado, something you used as a selling point to attract investomers.

BUILDING #1: Purchased the building, awaiting infrastructure.

Building was purchased today!
All the wiring and infrastructure equipment arrives tomorrow-Wednesday. Over 400lb. Poor UPS man

<snip>

Thanks- Ill be moving to a custom made facility here in under 3 weeks.

BUILDING #2: Moving to a better facility here (still in Missouri) located 90 miles away.

Major Update!

We will be moving to a much large, much better facility here by the end of the month. There may be a short down time (its only a 90mi drive) while being setup at the new facility, but we will not be turning anything off right up to the last minute.

Major Update!

We will be moving to a much large, much better facility here by the end of the month. There may be a short down time (its only a 90mi drive) while being setup at the new facility, but we will not be turning anything off right up to the last minute.

Building acquired

I cant answer on the software but I can on the shipping. Looks like the boards should be done here within 48 hours, and then will be dispatched after a small amount of testing to AUS, and me in the US. At least from me, all boards will then be tested again (Not sure how long... suggestions?) and then immediatly shipped out same day via UPS Next Day/2nd Day air [depending on location]. As soon as we know the boards are done, we can give  concrete delivery.

I'd sample test say 1/10th of the boards for a few hours on testnet.  That'd be my recommendation

Yeah I can do that. *might* be able to live stream, or atleast upload a ton of pictures.
I will be shipping from MO. Middle of the country, and if your anywhere close to me Im ok with local pickup .


And I just want to say guys - Barn has been working very hard behind the screens to bring this all together... this stuff is immensely complex.

Here we are, on November 18th, and Matt still has his datacenter in Missouri at the second facility:

<snip>

This is why I went from garage > warehouse > bigger warehouse. Heat is nuts.

Shenzhen, China    11/26/2013    8:05 P.M.   Departure Scan

Yea, but do the thumbs have any tracking info?  When you get the board delivery after a quick run though where are they coming from for you. I seem to expect California.

No idea on the thumbs- thats all Barn.
I will be shipping out from Central MO.

Does anyone have any details regarding power consumption. The genesis block calculator says expected power usage per unit to be 2100 watts. I am afraid for me that's not going to work. To be honest I was expecting something that would work on a residential 120v circuit. They also do not offer any hosting yet unfortunately.

I got ya covered
But yeah that is kind of silly. Im glad when I put my new facility together I decided to say fuck it and got all 240v

November 26th, edited on the 28th, Matt Carson is still in Missouri at the second facility: https://bitcointalk.org/index.php?topic=347732.msg3723600#msg3723600

bobsag3: Vetted Co-op member. World's lowest hosting fees for vetted miner hosting at a professional colocation hosting facility in Missouri!  Official Black Arrow US Reseller and US Distributor for Drillbit Systems. New Pres. of our Mining Operations arm of our LLC. Providing R19 and R19B miners to the GB Forum!

And still upgrading his second facility:

<snip>

No problem. Im having a 400A 240V pannel installed just for the 2kw+ miners that seem to be coming out.

On December 12, 2013, fresh back from China, Matt Carson posted the following... BTW, still located in Missiouri:

This makes no sense financially and if it's going to be hosted in a data center it should be using specialized GPU mining racks that can run more GPUs per motherboard/CPU.  You really need open racks and to use PCI-E riser ribbons if you want to build a GPU mining rig, using a desktop computer case makes no sense especially because heat is a huge issue with scrypt mining.  Also to be honest, scrypt mining is VERY finicky compared to SHA256 mining, you're talking about constant lockups and crashes if heat isn't perfectly controlled.  The amount of time that's going to go into keeping everything running is going to be much higher than with bitcoins and given how the Bitfury towers already caused a ton of problems I'm not sure the coop has enough manpower to keep racks of scrypt miners up and running.

The new facility comes with me also having hired 6 more people to help out. I am currently training them right now.

On December 13, Matt Carson hired additional staff to work at his Missouri-based datacenter, to date not mentioning Denver even once.

<snip>

I am working with them right now for me to help with their tickets, so we can get the response time much faster. I have hired additional staff that start work here in a few weeks, and I know they are working hard to improve their systems.

I cant speak on the refunds unfortunately, I am still discussing the options with them.

Four hours later, Matt mentions for the first the move to Denver, right after somebody ask about local pickup since he lives in KC. Did his new hires move to Denver with him?

We will offer local pickups- but we are moving to a massive new facility in CO, so pickups will have to be from there .

ALSO: I now have access to the BA ticket system, so if you need a response feel free to PM and I can at least check on the status for you.

https://bitcointalk.org/index.php?topic=288012

We are all moved into the new place, lots of updates and pictures to come!

BUILDING #3:

Somewhere in Colorado, in some warehouse with 16-18 foot ceilings, ideally well-suited for bitcoin miners that love fiberglass dust sourced from the exposed insulation in the ceilings and walls, blown free from the constantly moving vortex of air due to the industrial-sized air conditioning unit(s). Whatever you do, don't open up that massive overhead door that's probably not well-sealed, otherwise you'll really have the dust a flying.

This has been the third time you're on record in stating that you only moved once. Care to try for a forth time?

~TMIBTCITW

Today, in some warehouse in Colorado, Matt Carson is puffin' away on some expense hookah paid for by you schmucks who ordered from him. Also, he's still profiting on whatever miners he has on hand, also paid for by you monumental assholes.

The fuckin' dude is bad news from the word go, and that goes for EVERY FUCK that's associated with him.

[Hippie Tech]

So was it a mere coinincidence how Matt and Hendo420 both decided to move to Colorado during the same time frame ?

https://bitcointalk.org/index.php?topic=399658.msg5551760#msg5551760

https://weedmaps.com/dispensaries/colorado/pueblo/the-greener-side

[heslo]

Errrmm.... what the fuck is going on here? So does Matt Carson no longer have anything to do with MinerSource?

[DocNougat]

OP here,
This minersource shit was causing me too much stress so i decided to take a step back for a bit and watch how things played out. Well.....things have played out poorly. Still no miner, still no refund, minersource ignored the complaints I made through the BBB and bobsag has taken to deleting any posts I make in his threads. Aside from flying to Colorado and pissing on their front door I don't know what else I can do to get their attention.

edit: Also, I filed a complaint with the FTC.

[heslo]

Hopefully with the FTC raid on BFL, they go after these dickheads next

[jdany]

I ordered 9 garden miners from this company.
I usually order mine directly from the Manufacturer, Order on Sunday, in hand by Friday.

I figured for a few extra dollars I could get equipment in hand a little quicker if I ordered from a company in the US.

Wed Aug 13, 2014 - Order was placed
Wed Aug 27, 2014 - Order was delivered
They offered me a fucking coupon on my next order.
(Like I would ever buy from a company like this ever again)

On Wed Aug 20, 2014 - Requested the order be canceled and refunded
7:30 AM - "If this order has shipped, please provide proof of tracking. If it has not shipped, please cancel the order, I'll purchase elsewhere.
I'm checking the tracking numbers that were sent, they are showing no more than a label was created."

[DocNougat]

Quick update: As of today, it appears that Bobsag has deleted my user account on Minersource.net. I am no longer able to log in to see my undelivered order. The live chat person ignores me and disconnects. I'm almost ready to buy a plane ticket to Denver....

[DocNougat]

I'm recommending that everyone that's as pissed as I am follow these steps:
Step 1: go to https://www.facebook.com/minersource
Step 2: click the three dots next to share and select report page
Step 3: Check the scam box for your reason for reporting
Step 4: end profit of scam

[DocNougat]

Quick update: As of today, it appears that Bobsag has deleted my user account on Minersource.net. I am no longer able to log in to see my undelivered order. The live chat person ignores me and disconnects. I'm almost ready to buy a plane ticket to Denver....

MS sent me an email saying that my account was suspended for suspicious activity (repeatedly requesting a refund?). My account is reactivated now and I can once again see my unfulfilled orders. They still ignore me in support chat though.

[Gleb Gamow]

Anybody have Matt's warehouse address? I have a relative in Denver that could easily stop by there to see what's up. Post here, or PM me.

[DocNougat]

The only address I've ever found is
3700 Quebec St Unit 100
PMB:229
Denver, Colorado 80207

[DocNougat]

I just received in the mail the Prospero X-1 that I requested a refund on several times over the last several months. It showed up and I said to myself, "Son of a bitch, it's here. I may as well cut my loses and use it." So I took it inside and plugged it in. After plugging it in and setting it to the right pool/worker I noticed it was running very hot. I examined the outside of the box and noticed that the fan was not spinning. I figured, maybe it was being obstructed by something, so I disconnected it and used a paper clip to manually give the fan a little push. It spun around fine, so I figured it must be a fluke and that I should try it again. So I plugged it back in and was immediately greeted by a loud pop and a shower of sparks. I'm repackaging the device now and taking it back to UPS to refuse delivery and have it shipped back to minersource. You now owe me a full refund plus the cost of shipping it back to you. Just be thankful I'm not trying to sue you for personal endangerment.

[SirWizz]

Well I believe they are banking on the fact that people's orders are small enough that it won't be worth their time suing. Please contact me if you're considering the option of suing Minersource, thank you.

[SimonBeCoinin]

People should be aware of a couple of things

1.  You can file suit in your own state in most cases.  

2.  Even if you've taken delivery of these, if you can document that you have asked for a refund before it shipped to you, you are still eligible to file a claim.


I've got no beef with Minersource, but I hate the fact that these people in general are ignoring the law and jamming this junk on customers.  

I would not be at all surprised if the FTC gives these people a call.  They are in the US and therefore a much easier target than BA and they have been, according to reports I've seen here, shipping to people against their wishes.  

There's no way the FTC does not realize that BFL was not the only bad actor in this space.  Just look at the list of lawyers and justice department people on that BFL filing.  They were using serious assets to build a case against BFL that will be just as applicable to these other companies.  Those people are not stupid and I doubt very much that BFL is the end of this purging of these sorts of businesses that have been flying below the radar to this point.  Why not leverage those spent resources to get the rest of them while they're at it.

Wild West is over mining companies.  

Lock up your daughter, lock up your wife, lock up your back door and run for your life.....

[Gezellig4Geld]

Well I believe they are banking on the fact that people's orders are small enough that it won't be worth their time suing. Please contact me if you're considering the option of suing Minersource, thank you.

I would not mind getting involved in any legal capacity.  I like others have emailed numerous times, posted on the Facebook pages asking for updates and have been ignored and I now even filed a complaint withe the BBB to no avail.  I have asked for a full refund numerous times only to be denied as they mentioned this was a pre-order. 

[kingscrown]

i wanted to do their review - they didnt reply. thats always red flag to me

[SimonBeCoinin]

Well I believe they are banking on the fact that people's orders are small enough that it won't be worth their time suing. Please contact me if you're considering the option of suing Minersource, thank you.

I would not mind getting involved in any legal capacity.  I like others have emailed numerous times, posted on the Facebook pages asking for updates and have been ignored and I now even filed a complaint withe the BBB to no avail.  I have asked for a full refund numerous times only to be denied as they mentioned this was a pre-order. 

People can also e-mail the FTC lawyers on that BFL case.  Their e-mails are on the filing, which is up on Coindesk.  Just like any other situation, if they hear it enough, they'll do something.  Go directly to the people that brought BFL to heel.

[heslo]

They've now shacked up with Bitmain by the looks of it, check the RMA address with the new "BitmainWarranty" account

https://bitcointalk.org/index.php?topic=796839.msg9072036#msg9072036

[bitsolutions]

They've now shacked up with Bitmain by the looks of it, check the RMA address with the new "BitmainWarranty" account

https://bitcointalk.org/index.php?topic=796839.msg9072036#msg9072036

These are different box numbers at a UPS store but they are not affiliated.

Bitmain:
Bitmain Warranty
3700 Quebec Street #100239
Denver, Colorado 80207
USA

MinerSource:
Miner Hosting LLC
3700 Quebec St Unit 100
PMB:229
Denver, Colorado 80207

Bitmain has box 239 while MinerSource has box 229, looks to just be a coincidence that the box numbers ended up so close. You can call 844-BIT-MAIN to confirm.

Reference:
https://bitcointalk.org/index.php?topic=796839.msg9073112#msg9073112

[heslo]

Yep, you're right!

Thank fuck, don't want these scum bags involved with Bitmain

[Jerome?]

Any of this accusations true?

[heslo]

No, it seems not (at least in regards with them hooking up with Bitmain)

In every other way they're a scam company ready to take your money and give you nothing but headaches and lies in return

[brioche]

I called UPS and asked them to pickup the package of  X-1's. now I am just putting together my letter to be sent certified mail. then I guess I'll have to scrounge up some cash for court fee's and what not. Hopefully I can get my money back before the year is over.

[Gleb Gamow]

They've now shacked up with Bitmain by the looks of it, check the RMA address with the new "BitmainWarranty" account

https://bitcointalk.org/index.php?topic=796839.msg9072036#msg9072036

These are different box numbers at a UPS store but they are not affiliated.

Bitmain:
Bitmain Warranty
3700 Quebec Street #100239
Denver, Colorado 80207
USA

MinerSource:
Miner Hosting LLC
3700 Quebec St Unit 100
PMB:229
Denver, Colorado 80207

Bitmain has box 239 while MinerSource has box 229, looks to just be a coincidence that the box numbers ended up so close. You can call 844-BIT-MAIN to confirm.

Reference:
https://bitcointalk.org/index.php?topic=796839.msg9073112#msg9073112

I say yes they're affiliated. Check out this new thread where 10 minutes later Matt Carson weighs-in: https://bitcointalk.org/index.php?topic=515448.0

[bitsolutions]

They've now shacked up with Bitmain by the looks of it, check the RMA address with the new "BitmainWarranty" account

https://bitcointalk.org/index.php?topic=796839.msg9072036#msg9072036

These are different box numbers at a UPS store but they are not affiliated.

Bitmain:
Bitmain Warranty
3700 Quebec Street #100239
Denver, Colorado 80207
USA

MinerSource:
Miner Hosting LLC
3700 Quebec St Unit 100
PMB:229
Denver, Colorado 80207

Bitmain has box 239 while MinerSource has box 229, looks to just be a coincidence that the box numbers ended up so close. You can call 844-BIT-MAIN to confirm.

Reference:
https://bitcointalk.org/index.php?topic=796839.msg9073112#msg9073112

I say yes they're affiliated. Check out this new thread where 10 minutes later Matt Carson weighs-in: https://bitcointalk.org/index.php?topic=515448.0

Bitmain and Minersource were both at the Texas Bitcoin Conference(http://texasbitcoinconference.com/conferences/conference2014), multiple people there saw that S2 prototype. That picture was just one of the S2 prototype at the Bitmain booth.

[Dallas5]

Still no refunds received 

[cherebrum]

Can anyone recommend a lawyer for dealing with Minersource? Please PM me details. Bonus points if they are already dealing with minersource, or have already dealt with them.

Minersource is also in violation of some of their local state laws.

Colorado Consumer Protection Act under section 6-1-105 "Deceptive Trade Practices", "(IV) Refusal to take orders for the goods, property, or services advertised for delivery within a reasonable time;", "(VI) Accepting a deposit for the goods, property, or services and subsequently
switching the purchase order to higher-priced goods, property, or services; or
(VII) Failure to make deliveries of the goods, property, or services within a
reasonable time or to make a refund therefor;"


See:
http://www.coloradoattorneygeneral.gov/departments/consumer_protection

[cherebrum]

They are located somewhere near here:

https://www.google.com/maps/place/39%C2%B045'55.0%22N+104%C2%B050'14.4%22W/@39.7652799,-104.836633,17z/data=!4m2!3m1!1s0x0:0x0

https://www.google.com/maps/place/12601+E+33rd+Ave,+Aurora,+CO+80011/@39.765199,-104.84011,17z/data=!3m1!4b1!4m2!3m1!1s0x876c64add3bb384d:0xfac51c2a5b79edb9


according to the EXIF GPS data attached to this image on their website:

http://cdn.shopify.com/s/files/1/0399/4181/products/Photo_Aug_01_12_13_35_PM.jpg?v=1406916963

Following up on my preorder from November last year.

I first contacted them back in May when the units were already a little late and would give compensation. I was given steps to login to the new website. No problem was ever indicated.
They then said the X1s would start shipping the following week. As I was an early preorder I expected to get it around that time.

Then in Mid June I emailed them again asking for a status as it has been 3 weeks since they said it would be shipped in a week.
They then emailed me back saying they couldnt locate my order (I provided both my previous order numbers in prior emails, but provided it again)
Then they emailed that they couldnt locate my payment (WTF) but I sent them the record for the BTC payment I made.

I didnt hear anything back and have tried constantly emailing them and phoning them.

I finally heard back from them today and they said:
"We do not have your money or an order for you. You paid the previous owner who seems to have run off with your Bitcoin.
I am sorry.
Dan Murtha
Co-Founder
support@minersource.net "

I followed up on that and they said

"Miner Hosting LLC purchased minersource.net after your order was placed, your order still resides with the previous site owner as he did not transfer any orders to us.
The transaction data you sent does not match up with any of our wallets, our first order is dated 11/24/2013 "

Funny how its right after I placed my order.... I have records of my order from their own site (the 2nd one) showing my order placed, and paid.
Is there any news on action taken against them?

My order was transferred to the new system and then cancelled, so they should send me back my money.

Check out this quote I got from this crypto new site.

For them it was customers first. Even when Black Arrow was being delayed over and over, they refunded their customers out of their own pockets to make it right.

WTF?!   This makes me so angry since I haven't received a refund from Minersource and many others who bought from them are also still waiting.

It's almost 1 year ago since I've sent minersource my $800,-

https://c4.staticflickr.com/8/7311/12455903795_9fbb60a237_b.jpg

I spoke till I was blue in the face about Matt Carson and how he ripped off his own mother for $20K, but nobody would listen. He fucked over the people he rented his home from in Missouri and never paid rent again for his warehouse there after ONLY paying the required deposit.

Now, even the fucker that vetted him is MIA, not to mention BA that he was so sucking Alex's dick.

The above would be so motherfuckin' funny if for it wasn't so motherfuckin' true.

To refresh your memory how Matt Carson is a motherfuckin' liar...

You are exactly right. The direction this thread is going is to create as much conspiracy theories/FUD as possible. He is not interested in looking at the facts and drawing a conclusion from them. He has already drawn his own conclusion and is attempting to create the evidence to support it.  

Not sure the motives behind it but I have a feeling he may be paid by BFL to troll.

First off, fuzznuts, I'm not being paid by anybody to do this, but if I were, I would declare such in a heartbeat. The next time you accuse me of such, do so in front of some live witnesses in front of my face, whereupon both of us will later be placed in some wards: You in the hospital, and me playing the part of somebody's bitch, not saying that'll be a bad thing.  

You are more than welcome to dispute any facts I post in this thread. If your assessment is valid, then I will retract what was penned.

Starting with...

We do not know who is BlackArrow Matt, let alone what continent he's on.  FACT!
We do not know the name of who represented Black Arrow when Matt Carson met up with him in the UK during his so-called recent visit:  FACT!
Matt Carson never explained why after purchasing the first datacenter in Rolla, MO, along with retrofitting it on his investomer's satoshi, he opted to move the datacenter to a new location sans a vote by the co-op, incurring an expense, then moved it again, incurring another expense, then moved it again to some undisclosed location in Denver, incurring yet another expense.  FACT!

Yet, I'm the one you're calling out on, especially on the latter point, even though this very important issue has been expressed a few times prior by other bitcoiners. I was merely connecting the dots, sometimes skewly, but still to the benefit of those that have moneys tied due to the Group-Buy-Guru guy's vetting process. The only saving grace is that DZ was vetted by John K. who, by the way, is no longer around, before positioning himself as the largest group buy co-op/vetting service less than a month later. DZ even vetted some clown in Florida that's a alt coin guy, who's taking under-performing bitcoin miners off Matt's hands, thanks to a suggestion by a Newbie, at the time, and hosting them at his datacenter paid for by the Sunshiner's investomers.  FACT!

~TMIBTCITW

Where the hell are you getting that I moved so many times? Also the move, along with location #1 and location #2 are fully leased and paid for by Miner Hosting, not any COOP, so technically no permission of any sort was required. I needed to move for capacity reasons, as need far outstripped capacity available in MO.

I understand now! Missouri doesn't have any buildings big enough to house your investomer's miners, in spite of Missouri having cheaper electricity cost than Colorado, something you used as a selling point to attract investomers.

BUILDING #1: Purchased the building, awaiting infrastructure.

Building was purchased today!
All the wiring and infrastructure equipment arrives tomorrow-Wednesday. Over 400lb. Poor UPS man

<snip>

Thanks- Ill be moving to a custom made facility here in under 3 weeks.

BUILDING #2: Moving to a better facility here (still in Missouri) located 90 miles away.

Major Update!

We will be moving to a much large, much better facility here by the end of the month. There may be a short down time (its only a 90mi drive) while being setup at the new facility, but we will not be turning anything off right up to the last minute.

Major Update!

We will be moving to a much large, much better facility here by the end of the month. There may be a short down time (its only a 90mi drive) while being setup at the new facility, but we will not be turning anything off right up to the last minute.

Building acquired

I cant answer on the software but I can on the shipping. Looks like the boards should be done here within 48 hours, and then will be dispatched after a small amount of testing to AUS, and me in the US. At least from me, all boards will then be tested again (Not sure how long... suggestions?) and then immediatly shipped out same day via UPS Next Day/2nd Day air [depending on location]. As soon as we know the boards are done, we can give  concrete delivery.

I'd sample test say 1/10th of the boards for a few hours on testnet.  That'd be my recommendation

Yeah I can do that. *might* be able to live stream, or atleast upload a ton of pictures.
I will be shipping from MO. Middle of the country, and if your anywhere close to me Im ok with local pickup .


And I just want to say guys - Barn has been working very hard behind the screens to bring this all together... this stuff is immensely complex.

Here we are, on November 18th, and Matt still has his datacenter in Missouri at the second facility:

<snip>

This is why I went from garage > warehouse > bigger warehouse. Heat is nuts.

Shenzhen, China    11/26/2013    8:05 P.M.   Departure Scan

Yea, but do the thumbs have any tracking info?  When you get the board delivery after a quick run though where are they coming from for you. I seem to expect California.

No idea on the thumbs- thats all Barn.
I will be shipping out from Central MO.

Does anyone have any details regarding power consumption. The genesis block calculator says expected power usage per unit to be 2100 watts. I am afraid for me that's not going to work. To be honest I was expecting something that would work on a residential 120v circuit. They also do not offer any hosting yet unfortunately.

I got ya covered
But yeah that is kind of silly. Im glad when I put my new facility together I decided to say fuck it and got all 240v

November 26th, edited on the 28th, Matt Carson is still in Missouri at the second facility: https://bitcointalk.org/index.php?topic=347732.msg3723600#msg3723600

bobsag3: Vetted Co-op member. World's lowest hosting fees for vetted miner hosting at a professional colocation hosting facility in Missouri!  Official Black Arrow US Reseller and US Distributor for Drillbit Systems. New Pres. of our Mining Operations arm of our LLC. Providing R19 and R19B miners to the GB Forum!

And still upgrading his second facility:

<snip>

No problem. Im having a 400A 240V pannel installed just for the 2kw+ miners that seem to be coming out.

On December 12, 2013, fresh back from China, Matt Carson posted the following... BTW, still located in Missiouri:

This makes no sense financially and if it's going to be hosted in a data center it should be using specialized GPU mining racks that can run more GPUs per motherboard/CPU.  You really need open racks and to use PCI-E riser ribbons if you want to build a GPU mining rig, using a desktop computer case makes no sense especially because heat is a huge issue with scrypt mining.  Also to be honest, scrypt mining is VERY finicky compared to SHA256 mining, you're talking about constant lockups and crashes if heat isn't perfectly controlled.  The amount of time that's going to go into keeping everything running is going to be much higher than with bitcoins and given how the Bitfury towers already caused a ton of problems I'm not sure the coop has enough manpower to keep racks of scrypt miners up and running.

The new facility comes with me also having hired 6 more people to help out. I am currently training them right now.

On December 13, Matt Carson hired additional staff to work at his Missouri-based datacenter, to date not mentioning Denver even once.

<snip>

I am working with them right now for me to help with their tickets, so we can get the response time much faster. I have hired additional staff that start work here in a few weeks, and I know they are working hard to improve their systems.

I cant speak on the refunds unfortunately, I am still discussing the options with them.

Four hours later, Matt mentions for the first the move to Denver, right after somebody ask about local pickup since he lives in KC. Did his new hires move to Denver with him?

We will offer local pickups- but we are moving to a massive new facility in CO, so pickups will have to be from there .

ALSO: I now have access to the BA ticket system, so if you need a response feel free to PM and I can at least check on the status for you.

https://bitcointalk.org/index.php?topic=288012

We are all moved into the new place, lots of updates and pictures to come!

BUILDING #3:

Somewhere in Colorado, in some warehouse with 16-18 foot ceilings, ideally well-suited for bitcoin miners that love fiberglass dust sourced from the exposed insulation in the ceilings and walls, blown free from the constantly moving vortex of air due to the industrial-sized air conditioning unit(s). Whatever you do, don't open up that massive overhead door that's probably not well-sealed, otherwise you'll really have the dust a flying.

This has been the third time you're on record in stating that you only moved once. Care to try for a forth time?

~TMIBTCITW

Today, in some warehouse in Colorado, Matt Carson is puffin' away on some expense hookah paid for by you schmucks who ordered from him. Also, he's still profiting on whatever miners he has on hand, also paid for by you monumental assholes.

The fuckin' dude is bad news from the word go, and that goes for EVERY FUCK that's associated with him.

[cherebrum]

Domain Name: MINERSOURCE.NET
Registry Domain ID: 1822903921_DOMAIN_NET-VRSN
Registrar WHOIS Server: whois.enom.com
Registrar URL: www.enom.com
Updated Date: 2013-12-06 12:56:19Z
Creation Date: 2013-08-21 22:12:00Z
Registrar Registration Expiration Date: 2015-08-21 22:12:00Z
Registrar: ENOM, INC.
Registrar IANA ID: 48
Registrar Abuse Contact Email: abuse@enom.com
Registrar Abuse Contact Phone: +1.4252982646
Reseller: NAMECHEAP.COM
Domain Status: clientTransferProhibited
Registry Registrant ID:
Registrant Name: MINER SOURCE
Registrant Organization: MINER HOSTING LLC
Registrant Street: 3700 QUEBEC ST UNIT 100
Registrant Street: PMB:229
Registrant City: AURORA
Registrant State/Province: CO
Registrant Postal Code: 80207
Registrant Country: US
Registrant Phone: +1.5732020370
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: MININGHOSTING@GMAIL.COM
Registry Admin ID:
Admin Name: MINER SOURCE
Admin Organization: MINER HOSTING LLC
Admin Street: 3700 QUEBEC ST UNIT 100
Admin Street: PMB:229
Admin City: AURORA
Admin State/Province: CO
Admin Postal Code: 80207
Admin Country: US
Admin Phone: +1.5732020370
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: MININGHOSTING@GMAIL.COM
Registry Tech ID:
Tech Name: MINER SOURCE
Tech Organization: MINER HOSTING LLC
Tech Street: 3700 QUEBEC ST UNIT 100
Tech Street: PMB:229
Tech City: AURORA
Tech State/Province: CO
Tech Postal Code: 80207
Tech Country: US
Tech Phone: +1.5732020370
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: MININGHOSTING@GMAIL.COM
Name Server: DNS1.REGISTRAR-SERVERS.COM
Name Server: DNS2.REGISTRAR-SERVERS.COM
Name Server: DNS3.REGISTRAR-SERVERS.COM
Name Server: DNS4.REGISTRAR-SERVERS.COM
Name Server: DNS5.REGISTRAR-SERVERS.COM


Information about number 15732020370:
CNAM: MINER HOSTING L
LRN: 15732020370
State: MO
Ratecenter: ROLLA
LATA: 520
OCN: 6529
Company: T-MOBILE USA INC.
Prefix_Type: WIRELESS

[cherebrum]

I also recommend filing a complaint with the Colorado Attorney General as I have just done.

https://www.coloradoattorneygeneral.gov/consumerfraudcomplaint

[cherebrum]

I found them!

http://www.sos.state.co.us/biz/BusinessEntityDetail.do?quitButtonDestination=BusinessEntityCriteriaExt&fileId=20131720684

They're only a mile from the Denver County Sheriff's office. That's convenient.

https://www.google.com/maps/dir/12601+E+33rd+Ave,+Aurora,+CO+80011/Denver+County+Sheriff+Training,+10500+Smith+Rd,+Denver,+CO+80239/@39.7553762,-104.8503472,14z/data=!4m13!4m12!1m5!1m1!1s0x876c64add3bb384d:0xfac51c2a5b79edb9!2m2!1d-104.84011!2d39.765199!1m5!1m1!1s0x876c7b43cd15b3e9:0x4cfaa1d016b85d1a!2m2!1d-104.86391!2d39.767396


Edit:

Fixed the Colorado SoS link.

[Dallas5]

I also recommend filing a complaint with the Colorado Attorney General as I have just done.

https://www.coloradoattorneygeneral.gov/consumerfraudcomplaint

Thanks, I currently filed a report with the BBB, next week will make a report to the FTC and if that doesn't work I will use the above link.

I won't just give up my money so easily, minersource even tried to ship me the miners 6+ months late while I asked for a refund several times and the order was cancelled months ago..  

For how many $ have you bought at minersource?

[Syke]

Filing complaints is a nice start, but it has no real "bite". If you really want your money back, you'll have to file a Small Claims case.

[cherebrum]

I just found this as well.

https://bsd.sos.mo.gov/BusinessEntity/BusinessEntityDetail.aspx?page=beSearch&ID=3524073


I'm going to file a complaint with the Missouri Attourney General as well.

http://ago.mo.gov/consumercomplaint.htm

It looks like at least 1 person filed in MO and got a refund.

http://www.consumer.ago.mo.gov/search/complaintSearch.cgi?mode=viewDetails&name=MINER%20HOSTING%20LLC&addr1=2057%20VIENNA%20RD&addr2=&city=ROLLA&state=MO

[Freeghost]

I just found this as well.

https://bsd.sos.mo.gov/BusinessEntity/BusinessEntityDetail.aspx?page=beSearch&ID=3524073


I'm going to file a complaint with the Missouri Attourney General as well.

http://ago.mo.gov/consumercomplaint.htm

It looks like at least 1 person filed in MO and got a refund.

http://www.consumer.ago.mo.gov/search/complaintSearch.cgi?mode=viewDetails&name=MINER%20HOSTING%20LLC&addr1=2057%20VIENNA%20RD&addr2=&city=ROLLA&state=MO

Thanks for that information. Matt has me scammed about many hundred dollars this year.

I'm leaving not in US and my english is to poor, to fill out a complaint an so on.

[cherebrum]

I just got this email back from the attorney general. We need more complaints. Everyone who has ordered from them should file a complaint with both the Colorado Attorney General and the Missouri Attorney General.


From: CO Attorney General <ColoConsumerComplaints@state.co.us>
Date: Thu, Oct 23, 2014 at 12:02 PM
Subject: Minersource Aka Miner Hosting LLC
To: Jason xxxxxxx <xxxxxxxx>


State of Colorado
Department Of Law
Office of the Attorney General

RE: Minersource Aka Miner Hosting LLC

Dear Jason xxxxxxx:

Thank you for contacting our office with your concerns as we are in receipt of your complaint. Your complaint provides valuable information that will help us identify trends in consumer fraud and allow us to set enforcement priorities.

As a result, our office will keep the information obtained from your complaint as part of our ongoing efforts to identify those businesses that may engage in patterns of deceptive practices in Colorado. If the number of complaints rise to a level that indicates a widespread pattern of deceptive practices, as defined by the Colorado Consumer Protection Act (CCPA), our office will further review complaints against the company at that time for possible legal intervention.

While we cannot take direct action to resolve your concerns, you may also wish to file a formal complaint with the Better Business Bureau at www.bbb.org or by calling 720-508-6006, telephone option 4 as the BBB offers no-charge dispute resolution services for a number of consumer issues. As most legal matters are extremely complex, you may also wish to seek the opinion of private counsel for a review of your individual legal options.

We appreciate the time and effort you took in bringing your concerns to our attention. Information from the public is vital in helping us properly document trends, pursue investigations, and ultimately to file lawsuits on behalf of the public.

Sincerely,

FOR THE ATTORNEY GENERAL

Consumer Specialist
Consumer Protection Section
(800)-222-4444 or (720)-508-6006
www.coloradoattorneygeneral.gov/cp

Join us on Facebook and Twitter at:
https://www.facebook.com/ColoradoAttorneyGeneral
https://www.twitter.com/COAttnyGeneral

[cherebrum]

I paid $6538.99 for a X3 miner and the power supply for the free half X3 miner.

I also recommend filing a complaint with the Colorado Attorney General as I have just done.

https://www.coloradoattorneygeneral.gov/consumerfraudcomplaint

Thanks, I currently filed a report with the BBB, next week will make a report to the FTC and if that doesn't work I will use the above link.

I won't just give up my money so easily, minersource even tried to ship me the miners 6+ months late while I asked for a refund several times and the order was cancelled months ago..  

For how many $ have you bought at minersource?

[cherebrum]

https://i.imgur.com/M1nkObi.jpeg

My miner arrived even tho I asked for the order to be cancelled and my money to be returned multiple times. I placed it in money pit storage area where it belongs. I let it sit at FedEx for a while and I considered just refusing the package right away, but then I would probably be out a miner and my money. I'm NOT opening the box. I'm going to talk to an attorney today and see what they suggest I do with it.

[cherebrum]

I just found a few more avenues to pursue. I took a look at some GIS maps and figured out that Miner Hosting, LLC is located in Adams County in Aurora, CO.

Adams County has a District Attorney's office. http://adamsbroomfieldda.org/

It looks like I need to fill out forms for a Victim Impact Statement or a Restitution Statement and return it to the Adams County District Attorney’s office.

Also, their FAQ suggests that I contact the Colorado Bureau of Investigation if I have been a victim of fraud. I think I'll do that today too.

There is also the Detective division of the Adams County Sheriff's Department
http://apps.adcogov.org/sheriff/detectives.html  I'll give them a call today as well.

Good thing I took the day off work to work on this ALL DAY TODAY.

[cherebrum]

Here are the forms:

http://adamsbroomfieldda.org/wp-content/themes/theme1227/PDFs/VictimImpactStatementApril2013.pdf

http://adamsbroomfieldda.org/wp-content/uploads/2013/06/Restitution%20Statement%20for%20DA%20Website.pdf

[Dallas5]

I paid $6538.99 for a X3 miner and the power supply for the free half X3 miner.

I also recommend filing a complaint with the Colorado Attorney General as I have just done.

https://www.coloradoattorneygeneral.gov/consumerfraudcomplaint

Thanks, I currently filed a report with the BBB, next week will make a report to the FTC and if that doesn't work I will use the above link.

I won't just give up my money so easily, minersource even tried to ship me the miners 6+ months late while I asked for a refund several times and the order was cancelled months ago..  

For how many $ have you bought at minersource?

Minersource ignored all requests from the BBB, I just filed a complaint with the Colorado Attorney General although I do live in Europe so don't know if it is accepted. I'll be filling a complaint with the FTC about Minersource in the upcoming days, I'll just continue until I get my money back.

I see you got a De Lorean! Awesome it's one of my favorite cars! (and Back to the future one of my fav. movies).

[cherebrum]

I found a decent list of attorneys here:

http://lawyers.law.cornell.edu/lawyers/white-collarcrime

[cherebrum]

The Department of Justice has a list of contacts here:

http://www.justice.gov/actioncenter/report-crime#whitecollar


Report Antitrust concerns
888-647-3258 or 202-307-2040
Report Antitrust violations associated with Recovery Act funding
FBI Corporate fraud hotline
888-622-0117
Reporting Intellectual Property Crime
Public corruption: submit an FBI Tip online or call the FBI Local Corruption Hotline

[cherebrum]

Here is another place to file a complaint.

http://www.ic3.gov/default.aspx



"The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C)."

[ashe]

just know most of these complaints wont really do much, thats just the government..

[Dallas5]

State of Colorado
Department Of Law
Office of the Attorney General

RE: Minersource Aka Miner Hosting LLC

Dear Jason xxxxxxx:

Thank you for contacting our office with your concerns as we are in receipt of your complaint. Your complaint provides valuable information that will help us identify trends in consumer fraud and allow us to set enforcement priorities.

As a result, our office will keep the information obtained from your complaint as part of our ongoing efforts to identify those businesses that may engage in patterns of deceptive practices in Colorado. If the number of complaints rise to a level that indicates a widespread pattern of deceptive practices, as defined by the Colorado Consumer Protection Act (CCPA), our office will further review complaints against the company at that time for possible legal intervention.

While we cannot take direct action to resolve your concerns, you may also wish to file a formal complaint with the Better Business Bureau at www.bbb.org or by calling 720-508-6006, telephone option 4 as the BBB offers no-charge dispute resolution services for a number of consumer issues. As most legal matters are extremely complex, you may also wish to seek the opinion of private counsel for a review of your individual legal options.

We appreciate the time and effort you took in bringing your concerns to our attention. Information from the public is vital in helping us properly document trends, pursue investigations, and ultimately to file lawsuits on behalf of the public.

Sincerely,

FOR THE ATTORNEY GENERAL

Consumer Specialist
Consumer Protection Section
(800)-222-4444 or (720)-508-6006
www.coloradoattorneygeneral.gov/cp

I got the same response, next step FTC.. or a refund.

[Qeu]

What a bad joke this whole Minersource became. Waiting 3.5 months now since they "sent out a check". Finally they paid $190 refund for a $219 X3 psu, and are still working on the shipping cost return for over 5 weeks now. Never even had a reply on tickets through their failing mailing system, never but once had a reply to pm's. Plain thievery, looks like they try to stall untill people just walk away? FTC time it is.

[heslo]

What a bad joke this whole Minersource became. Waiting 3.5 months now since they "sent out a check". Finally they paid $190 refund for a $219 X3 psu, and are still working on the shipping cost return for over 5 weeks now. Never even had a reply on tickets through their failing mailing system, never but once had a reply to pm's. Plain thievery, looks like they try to stall untill people just walk away? FTC time it is.

I understand you, filling a complaint with the FTC today.

Two weeks ago they told me if I wasn't interested in the hardware I need to tell them and they will give me in-store credit, I mailed them back several times since then and still no reply.

As I said in another thread they are hoping people will just accept out dated miners or give up so they can keep our money. Fight for your right to (party) have a refund.

Pieces of shit and utter liars...

How did your refusal of your miners go? Did it get a rise out of the dickheads at MS?

[Dallas5]

Pieces of shit and utter liars...

How did your refusal of your miners go? Did it get a rise out of the dickheads at MS?

After refusing the package, which should never have been sent to me, and contacting them several times I received the following template mail. Notice how they didn't even bother to remove the first line and fill in the _<..>_ blanks..  :

<ONLY INCLUDE IF THEY CONTACTED YOU; DELETE IF YOU SIMPLY REFUSED A DELIVERY REFUSAL NOTICE: Thank you for contacting us regarding our shipment of your pre-ordered mining equipment.> We understand that you have refused delivery and instructed the shipping company to return the equipment to us. We are sorry that you are unhappy with your order, but we are not able to refund the value of your order if you cancel it. We did our best in a challenging situation to deliver your _<units>__ as quickly as possible, and had even worked with our supplier to add an additional __<X>__ units to your order, free of charge. These additional units were included in the shipment we sent to you. While we appreciate and acknowledge that the wait has been longer than you had hoped, this was a “pre-order” of mining equipment which, according to the terms of purchase posted on our site when you placed your order, is non-refundable if cancelled. Those terms (www.minersource.net/____) explicitly notified buyers that delivery dates were not guaranteed, and that buyers should not rely on them as a factor in making the decision to place an order with us. We will initiate delivery of the shipment to you again at no additional shipping charge within 5 days of the date of this communication unless you provide notice to us in writing that you are not interested in receiving the equipment, in which case we will provide you with in-store credit in the amount of your original purchase, less the shipping fees, instead. Again, we are sorry that this order took so long to fulfil, and encourage you to contact us with any additional questions.

Thomas Salvatore
Head of Logistics
support@minersource.net

I've been very patient the first 6 months after ordering but my patience has turned into anger. All they have to do is send me a refund and it's finished. In the meantime I contacted 3 different consumer organizations and will continue to do everything until I get my $ back.

[heslo]

Lazy fucks and just goes to show the balls they have... they're clearly getting a lot of these messages and have their "procedures" down pat.

The "extra compensation" they say they included is bullshit too, it's only to try to cover their ass legally which is another outright lie. I can't wait until these dickheads go bankrupt. My only wish was that I was home when my doorstop arrived so I could have told them to send it right back, I would have loved the chance to get some communication back from them for once.

Keep us updated yeah?

[Dallas5]

Keep us updated yeah?

Will do.

[Qeu]

Keep us updated yeah?

Will do.

Thanks, and for the updates already given. Hope to make it to the ftc at least this weekend.

[Dallas5]

I've sent another support request to Minersource, BTC price has gone up so maybe they are now finally willing to send me a refund..

 

[Dallas5]

How surprising, no reply. Minersource has my $800 and refuses to give it back, they want me to accept 6+ months old miners even though my order was cancelled.

How can I get my money back?

[Qeu]

How surprising, no reply. Minersource has my $800 and refuses to give it back, they want me to accept 6+ months old miners even though my order was cancelled.

How can I get my money back?

Decided to give it a final try before filing at the ftc, by replying to a month old support ticket, was asked for a wallet add. next day, for the third time, sent it and got the final $194 back a day later.

[Ermak]

shit shop....
he does not care about users, mainly to sell .....
I hope I'm not who no longer obratitsyai this frigging store is closed

[Snipe85]

How surprising, no reply. Minersource has my $800 and refuses to give it back, they want me to accept 6+ months old miners even though my order was cancelled.

How can I get my money back?

Decided to give it a final try before filing at the ftc, by replying to a month old support ticket, was asked for a wallet add. next day, for the third time, sent it and got the final $194 back a day later.

So he's just buying time. You have to push hard enough and he'll bend

[Dallas5]

How surprising, no reply. Minersource has my $800 and refuses to give it back, they want me to accept 6+ months old miners even though my order was cancelled.

How can I get my money back?

Decided to give it a final try before filing at the ftc, by replying to a month old support ticket, was asked for a wallet add. next day, for the third time, sent it and got the final $194 back a day later.

Nice, wish they would send me my money back.

[Dallas5]

Still no refund,

Minersource please continue with the refund you promised me on June 2014.

You can send me 1 BTC to this new bitcoin address: 15TrStnmq3G3NymjDQGPKfvGKGtd9x9945
instead of the $844 I wire transferred to Miner Hosting LLC last year.

order number ending with: R....24732

[Dallas5]

..and still no refund. It's now been a year ago since I ordered from Minersource aka Miner Hosting LLC.

I know this is against all consumer laws but apparently because I live in Europe Miner Hosting LLC thinks they can get away with it. 

[cherebrum]

You need to contact an attorney in the state of Colorado.

..and still no refund. It's now been a year ago since I ordered from Minersource aka Miner Hosting LLC.

I know this is against all consumer laws but apparently because I live in Europe Miner Hosting LLC thinks they can get away with it. 

[Dallas5]

You need to contact an attorney in the state of Colorado.

..and still no refund. It's now been a year ago since I ordered from Minersource aka Miner Hosting LLC.

I know this is against all consumer laws but apparently because I live in Europe Miner Hosting LLC thinks they can get away with it. 

I'm looking into it but it's a bit difficult since I live in Europe.