ShapeShift.io - Instant Coin Exchange

[JollyGood]

The majority of the reviews suggest it is better to stay away from ShapeShift

[nubplayer]

I WOULD LIKE TO RECEIVE MY TRANSACTION, 3 DAYS WAITING TO SEND 65 LITECOIN AND NOT RECEIVING MY ETHEREUM CLASSIC FUNDS. BELOW TRANSACTION. HAVE SENT DIFFERENT SUPPORTS AND SEMPER TO HAVE AN AUTOMATIC RESPONSE. THIS GIVES ME GREAT FINANCIAL DAMAGES TO STOP MY BUSINESS. I EXPECT THE BRIEF CONTACT BEFORE CONTACTING TOGETHER WITH AUTHORITIES.

3 DAYS MY FRIEND WILL HAVE IT RESOLVED IN AN AUTOMATIC EXCHANGE?
I SEND VARIUS SUPPORT BIG DELAY FOR MY SOLUTION.
TRANSACTION
https://shapeshift.io/txStat/LZsMTKE8pKPta1ZBmJt1RWV67CkNFqH2fr

WAITING YOU RETURN, URRRRRRRRRRRGENT!

[NicolasOpus]

Just wanted to share this, since we're pretty proud to be the only Cryptocurrency Portfolio Tracking app that supports ShapeShift!

https://twitter.com/get_delta/status/933673291310657536

[BayAreaCoins]

I sent 0.0024163 BTC to Shapeshift. https://blockchain.info/tx/1ce987dd59890b046a677e9d99f080a2756b518ce5bea15fbca1e7bbb04c42e3

My send doesn't go through within 5 minutes so Shapeshift sends me a refund.

The refund is 0.0011663 BTC and the fee Shapeshift paid for the txid is 0.000678.  https://blockchain.info/tx/af2559a9d855f63ea65aeb78eb0209dcd0b1d1745a36f91402f6db12f48e2a3b

My send - (their send+BTC fee) = Less than my send
.0024163-(.0011663-.000678)= 0.001928

So basically Shapeshift ate a few bucks from me.  

I got a real problem with paying "miner fees" that don't actually going to miners... It reminds me of court case I saw where people were paying a "environmental fee" that wasn't actually going to the environment  .

I'd like my coins back please to the original return address.

[jemura]

                                    shapeshift.io exchange stole my BTC !!!

Paid for ETH with BTC. (0.002 BTC)

Here is the transaction link.

https://live.blockcypher.com/btc/address/38dE3TpoZuJWAEfJx7ZPnLzmehRi4M2CUB/  (Confirmed)

Still did not receive my ETH or a refund.

Support is not answering.

I know that it's not a big amount, but why should they steal customers money?

OP is already tagged with negative trust. https://bitcointalk.org/index.php?action=profile;u=314825

[JollyGood]

                                   shapeshift.io exchange stole my BTC !!!

Paid for ETH with BTC. (0.002 BTC)

Here is the transaction link.

https://live.blockcypher.com/btc/address/38dE3TpoZuJWAEfJx7ZPnLzmehRi4M2CUB/  (Confirmed)

Still did not receive my ETH or a refund.

Support is not answering.

I know that it's not a big amount, but why should they steal customers money?

OP is already tagged with negative trust. https://bitcointalk.org/index.php?action=profile;u=314825

I heard many negative things about this ShapeShift. I will never use it.

[grosminer]

I hope that they only have a lot of tickets and will eventually answer..
I sent LTC and Shapeshift coulnd't complete the tx with 3rd party.. So in their FAQ it says to contact them for a refund..

I'm still waiting.. no answer yet..

[JollyGood]

I hope that they only have a lot of tickets and will eventually answer..
I sent LTC and Shapeshift coulnd't complete the tx with 3rd party.. So in their FAQ it says to contact them for a refund..

I'm still waiting.. no answer yet..

Sorry to read about your issues. Hopefully you will receive your refund soon.

[grosminer]

I hope that they only have a lot of tickets and will eventually answer..
I sent LTC and Shapeshift coulnd't complete the tx with 3rd party.. So in their FAQ it says to contact them for a refund..

I'm still waiting.. no answer yet..

Sorry to read about your issues. Hopefully you will receive your refund soon.

Yup i hope so. I had 2 tickets, one was answered 24 h later.. and this one is without answer since it's opening..

[CntryBoy]

I have used shapeshift many times in the past with no issues, but have not tried to use them in the last couple of weeks with all of the network issues.  However, it appears there are many issues due to transactions not going through within the allotted time frame they use.  I would personally stay away for now until we can get some answers.  There are a lot of folks having issues with them right now.

[gunnaman2002]

Shapeshift is awesome!

[JollyGood]

I have used shapeshift many times in the past with no issues, but have not tried to use them in the last couple of weeks with all of the network issues.  However, it appears there are many issues due to transactions not going through within the allotted time frame they use.  I would personally stay away for now until we can get some answers.  There are a lot of folks having issues with them right now.

It seems that small transactions are ok but larger ones get stuck frequently leaving the sender/receiver in limbo. It seems to take too long for ShapeShift to resolve tickets.

Why the need for tickets? Well they are opened because transactions were not completed.

[vein071315]

i got scammed with this trading site. its been more than a week now.

[BitcoinPlusBus]

Hello Shapeshift team.We applied to be listed on shapeshift a couple of times in the past but to no avail so just to let you know we are finalising our latest phase of development that should be ready in Q1 2018 with Segwit/CSV planned.Please consider us for your next revision of coins to be added to your service.For any further details pm myself or any other team member from the thread or contactus@bitcoinplus.org

[Vladimir_Co]

i got scammed with this trading site. its been more than a week now.

I can not understand whether this is a reliable resource or not? There are a lot of positive feedbacks and negative ones - so you can work with him or not?

[love2017]

I got extremely bad first experience with Shapeshift. "Automatic" exchange failed, i have opened ticket 128058.
Two days passed and no any reply. All my plans are wasted. If Shapeshift want to continue to work in cryptocurrency they have to resolve issues much faster.
Courses are changed every hour (minute), slow support is totally unacceptable.

[JollyGood]

I got extremely bad first experience with Shapeshift. "Automatic" exchange failed, i have opened ticket 128058.
Two days passed and no any reply. All my plans are wasted. If Shapeshift want to continue to work in cryptocurrency they have to resolve issues much faster.
Courses are changed every hour (minute), slow support is totally unacceptable.

Yes slow support is totally unacceptable. ShapeShift does turn over hundreds of millions of dollars worth of crypto per annum so surely they can afford to provide a better standard of customer services. Even though they make a small percentage of profit per transaction, it adds up to be plenty.

[vein071315]

they solved my problem and got my btc back

[JollyGood]

they solved my problem and got my btc back

How many hours or days did they take to sort out your issue?

[vein071315]

they solved my problem and got my btc back

How many hours or days did they take to sort out your issue?

took 10days. since i send. contact them on facebook page. they will respond and resolve all issue