ShapeShift.io - Instant Coin Exchange

[JollyGood]

they solved my problem and got my btc back

How many hours or days did they take to sort out your issue?

took 10days. since i send. contact them on facebook page. they will respond and resolve all issue

So for 10 days you waited to get money that you sent via their service?

I am so happy you got your money back but am shocked and disappointed at the level of service ShapeShift provided to you and to countless others

[1715015723]

1715015723

[Derok2016]

Hello! Sorry that is not the topic, but, Support no answer for more than 96 hours! The problem with the exchange nxt to btc, the funds sent to the wallet, but exchange is not. Order ID: e326d346-90d1-4db2-90ad-7830d999fb2d


Thanks for any help!

[JollyGood]

Hello! Sorry that is not the topic, but, Support no answer for more than 96 hours! The problem with the exchange nxt to btc, the funds sent to the wallet, but exchange is not. Order ID: e326d346-90d1-4db2-90ad-7830d999fb2d


Thanks for any help!

96 hours without support is unacceptable. I wish they had sorted themselves out and put their customers first !

[vein071315]

Hello! Sorry that is not the topic, but, Support no answer for more than 96 hours! The problem with the exchange nxt to btc, the funds sent to the wallet, but exchange is not. Order ID: e326d346-90d1-4db2-90ad-7830d999fb2d


Thanks for any help!

contact them in there fb page. they reply immediately

[johnprimer]

I love your service and the things y'all do for the industry... hope to see her readded!

[Derok2016]

Hello! Sorry that is not the topic, but, Support no answer for more than 96 hours! The problem with the exchange nxt to btc, the funds sent to the wallet, but exchange is not. Order ID: e326d346-90d1-4db2-90ad-7830d999fb2d


Thanks for any help!

contact them in there fb page. they reply immediately

Yes, thank you, I wrote in the morning and on the wall and messages, but no answer...

[micro1]

Does anybody know when ShapeShift support will work again?

[accountuks]

It's all you have to do, not say that you are proud of what neither do or complain that the miners sell coins that are not wanted by anyone because of your fault!

[micro1]

I hope Shapeshift will not SCAM
9 days without refund 1 BTC

[JollyGood]

I hope Shapeshift will not SCAM
9 days without refund 1 BTC

ShapeShift have very bad customer services. Over 9 days you are still waiting for a refund?

[BitcoinPlusBus]

Will you be adding Bitcoinplus [XBC] to shapeshift ?Segwit/CSV coming this year.

[ijawad]

I don't recommend shapeshift for exchange , already 2 weeks passed and still awaiting exchange . XRP went from 1.2 to 3.8 and my transaction is still awaiting exchange. I contacted support team but with no reply for my 10 messages !!!! What the hell am I supposed to do ?!!
shapeshift already robbed me !!!

[JollyGood]

I done recommend shapeshift for exchange , already 2 weeks passed and still awaiting exchange . XRP went from 1.2 to 3.8 and my transaction is still awaiting exchange. I contacted support team but with no reply for my 10 messages !!!! What the hell am I supposed to do ?!!
shapeshift already robbed me !!!

Their customer services is very bad

[bitkin09]

This scam company is showing my 5 days old funds as "awaiting deposit" while the price of Ripple is going higher and higher. 

I wish i had checked the tons of similar complaints out there before i went on to use their service. Such criminals should have no place in the crypto world.

[JollyGood]

This scam company is showing my 5 days old funds as "awaiting deposit" while the price of Ripple is going higher and higher. 

I wish i had checked the tons of similar complaints out there before i went on to use their service. Such criminals should have no place in the crypto world.

So sad. sorry about ShapeShift messing around so much

[JollyGood]

Dear shapeshift team, I tried to use your service and 3 my transaction has been lost, I opened 3 ticket and got refund on 2 transactions. My third ticket was ignored and I havent recieve refund for this transaction!

https://blockchain.info/tx/38a213536273bda34be88ec54ecc500704a85bd091cca6bb812e674a007512bd
https://blockchain.info/tx/0ba3aa81cf15830613c5db19d65946b94a67f2f7a90538303bc48973d19a3553
https://blockchain.info/tx/c4a96cf29342e671a97f646600fa4c09d4983f2b9ce42e11507f1ae555c2aa9c

My requests - № 114578, 114580, 114584
3 amount x 0.35 btc . I paid ( 1 eth - 0.025 btc) and lost about 25 eth on your wrong, but I wait for refund almost a month!!!!
I WAIT MORE THAN MONTH AND I START THINK THAT I HAS BEEN SCAMED BY YOUR SITE! Please solve the problem as soon as possible!

Sincerely,Alex

Use Changelly.com in future. Their exchange rates are better than ShapeShift and their customers do not complain

[highnayem34]

looks at signature*

[Vladlenius]

What is needed for the coin to be added in shapeshift, and why some coins are excluded like for example was opalcoin?

[NiceLuvsm]

friendly interface & it's very easy to use, but i think service support is not good. Hope improve it.

[JollyGood]

friendly interface & it's very easy to use, but i think service support is not good. Hope improve it.

Agree. Their rates are much higher than Changelly.com