Block Erupter Tube Sales Information Thread [Round4, Price at <1btc per TH/s]

[whonesta]

No Emails, No PM, No explanation on RMA. HEY FRIEDCAT or PHASEBIRD are you still alive or did the mass kill you yet?

Trying to RMA these POS fire hazards...

[xhomerx10]

^^
responses by shills not needed, you guys make me sick, scum-bags!!! Yes you Homer & hdpuck, this is anything but awesome this is the LEAST they could do to save their sinking ship full of garbage parts. I will save my judgement on how awesome it is until AFTER my comp is calculated.

Label created, email sent, update once I get response/compensation/return of boards.

 I don't get any compensation for my views.  I bought 6 tubes had one bad board and received compensation already.
Maybe you shouldn't have modded your tubes.

[Phasebird]

Plz every buyer who want to returned purchase your Prisma  keeps paying attention to this thread:    https://bitcointalk.org/index.php?topic=889147.0



we will start buying back all Prsima we have sold out immedietly once our EU/US receiving person are ready.  For china mainland buyers, plz simply contacted us through QQ:1327573930      . In addition, since this Prisma buy-back plan has no time limitation so far, please dont worry about time so much, we are going to refund you anyway.

PS: plz contact us through mail : sale@bitquan.com , the msg reply might be way slower since the BTT has already been blocked by china mainland

[WBF1]

No Emails, No PM, No explanation on RMA. HEY FRIEDCAT or PHASEBIRD are you still alive or did the mass kill you yet?

Trying to RMA these POS fire hazards...

I'm in a similar boat, although luckily in only have 1 bad hashing board. (actually had 3 that were bad, but CanaryInTheMine replaced 2 on his own before claiming it must've been something I was doing to make them go bad... When in reality I haven't changed a single thing about my setup and the 2 replacements and 5 of the originals are still hashing steady 3 months later).

I've been emailing with sale@bitquan.com so far they offered to buy back the board and pay for shipping but when I clarified that this is a TUBE not a PRISMA they retracted all of that, said I can send it in for repairs, but that I would have to pay shipping.

I have replied to that email stating that I shouldn't be responsible for shipping and I should receive a new board or refund I'm BTC as well as compensation for lost revenue.

This is all aside from the fact that I already sent the bad board to Hong Kong to a name and address provided by CanaryInTheMine at a cost of around $65 for shipping and insurance. The package got there but no one ever claimed it and it was returned to me undelivered. A total waste of money.

Ive been patient, friendly, and courteous throughout this whole process. If this doesn't get resolved soon, I'm gonna completely abandon ASiCMiner for future purchases.

Just because there are some really bad actors and scammers out there doesn't mean that doing the bare minimums makes you a saint. When you ship something that NEVER WORKED it should be replaced free of charge and free of shipping. If ASICMiner thinks that would put too much of a financial strain on them, then maybe the solution is a better QA and QC  process during manufacturing.

[dogie]

This company's rating has been updated in the Manufacturer Trustworthiness thread.

[This message won't be monitored, discuss any concerns in the thread.]

[WBF1]

Just an update. Emailing the ASICMiner folks has been much more productive than trying to contact through the bitcointalk forum (I believe bitcointalk is blocked for them).

I have worked out a return for my bad hashing board. If anyone is still having issues, I suggest emailing sale@bitquan.com

EDIT: line of communication completely dropped. Advise lessening their rating again.

[WBF1]

Friedcat or phasebird please reply to my emails or private messages. I'm beyond frustrated with your lack of communication.

[valkir]

You should maybe take a look here :

https://bitcointalk.org/index.php?topic=974893.0

and here

https://bitcointalk.org/index.php?topic=833704.2420

Look like friedcat and am seems to have some legal problem.

[MCHouston]

They also apparently have a manhunt going on for them.

[ScryptAsic]

I was looking to purchase one of these Prisma 2.0 miners since I had good luck with the cubes. Does anyone know if these are still currently for sale or if they are even worth it?

[sidehack]

Talk to CrazyGuy. He probably has some available.

[ScryptAsic]

Talk to CrazyGuy. He probably has some available.

Alright I will find him and see what he has. Do you know if the newer Prisma are more stable than the last ones? I have read a lot of mixed opinions on them. I recently have ditched mining Scrypt so I am now getting back into SHA256.

[sidehack]

I'm told they're quite a bit more stable, and that AM improved the BE Controller software to suck less as well. It probably still wouldn't hurt to use a USB adapter and run it on cgminer directly instead though.

[Phasebird]

update :

1. We have lost contact with Friedcat more than 40 days, we are now still focusing on finding him.
2. A lot of evidences we have found shows that he is safe, which is the only good news recently. In addition, all rumour around the community are baseless and untrustworthy. We know so far nothing about where has he been and where is he at the moment.
3. We have to focus on finding him currently so there are indeed some delay on replying email of sale@bitquan.com. However, since we have all records of your emails so it is only a problem of time, please understand and be patient.
4. AMHASH project is not from sale team of ASICMINER, we know nothing about the deal between Friedcat and ROCKMINER, no one else has seen the contract between them either ,therefore, we sale department of ASICMINER is not be in charge of AMHASH project, please be patient to wait till we find FC.

[Swimmer63]

update :

1. We have lost contact with Friedcat more than 40 days, we are now still focusing on finding him.
2. A lot of evidences we have found shows that he is safe, which is the only good news recently. In addition, all rumour around the community are baseless and untrustworthy. We know so far nothing about where has he been and where is he at the moment.
3. We have to focus on finding him currently so there are indeed some delay on replying email of sale@bitquan.com. However, since we have all records of your emails so it is only a problem of time, please understand and be patient.
4. AMHASH project is not from sale team of ASICMINER, we know nothing about the deal between Friedcat and ROCKMINER, no one else has seen the contract between them either ,therefore, we sale department of ASICMINER is not be in charge of AMHASH project, please be patient to wait till we find FC.

Is the new chip in production Phasebird?  Or what is the status of that project?

[Unacceptable]

update :

1. We have lost contact with Friedcat more than 40 days, we are now still focusing on finding him.
2. A lot of evidences we have found shows that he is safe, which is the only good news recently. In addition, all rumour around the community are baseless and untrustworthy. We know so far nothing about where has he been and where is he at the moment.
3. We have to focus on finding him currently so there are indeed some delay on replying email of sale@bitquan.com. However, since we have all records of your emails so it is only a problem of time, please understand and be patient.
4. AMHASH project is not from sale team of ASICMINER, we know nothing about the deal between Friedcat and ROCKMINER, no one else has seen the contract between them either ,therefore, we sale department of ASICMINER is not be in charge of AMHASH project, please be patient to wait till we find FC.

Have you checked the sandy beaches on an island somewhere  

Good luck 

[WBF1]

Does anyone have a tube just sitting around gathering dust? I'm interested in getting one more hash board from a tube. Currently have 2 tubes but only 7 hash boards (sent one for rma, but that process is completely stalled). I'm not willing to pay much, but maybe we can work something out and I can help de-clutter your house. Please pm me if interested.

[Phasebird]

update :

1. We have lost contact with Friedcat more than 40 days, we are now still focusing on finding him.
2. A lot of evidences we have found shows that he is safe, which is the only good news recently. In addition, all rumour around the community are baseless and untrustworthy. We know so far nothing about where has he been and where is he at the moment.
3. We have to focus on finding him currently so there are indeed some delay on replying email of sale@bitquan.com. However, since we have all records of your emails so it is only a problem of time, please understand and be patient.
4. AMHASH project is not from sale team of ASICMINER, we know nothing about the deal between Friedcat and ROCKMINER, no one else has seen the contract between them either ,therefore, we sale department of ASICMINER is not be in charge of AMHASH project, please be patient to wait till we find FC.

Is the new chip in production Phasebird?  Or what is the status of that project?

hello, BE300 project is still on going with the rest of AM team as I know. however ,since AM lost FC, a lot of decisions are probabaly hard to make.

In terms of our hardware sale department,we have saved all emails and will try to re-build our bussiness team as quick as we can.

please wait the upcoming statement from the board of AM.

[rudi]

however ,since AM lost FC, a lot of decisions are probabaly hard to make.

Let the board heavily manage AM for a while.

[BtcLtcNmc]

update :

1. We have lost contact with Friedcat more than 40 days, we are now still focusing on finding him.
2. A lot of evidences we have found shows that he is safe, which is the only good news recently. In addition, all rumour around the community are baseless and untrustworthy. We know so far nothing about where has he been and where is he at the moment.
3. We have to focus on finding him currently so there are indeed some delay on replying email of sale@bitquan.com. However, since we have all records of your emails so it is only a problem of time, please understand and be patient.
4. AMHASH project is not from sale team of ASICMINER, we know nothing about the deal between Friedcat and ROCKMINER, no one else has seen the contract between them either ,therefore, we sale department of ASICMINER is not be in charge of AMHASH project, please be patient to wait till we find FC.

Is the new chip in production Phasebird?  Or what is the status of that project?

hello, BE300 project is still on going with the rest of AM team as I know. however ,since AM lost FC, a lot of decisions are probabaly hard to make.

In terms of our hardware sale department,we have saved all emails and will try to re-build our bussiness team as quick as we can.

please wait the upcoming statement from the board of AM.

You said "A lot of evidences we have found shows that he is safe", what are the evidences exactly?