* MBANK CARDS BEING BLOCKED THREAD*

[horsebox1]

What is the email address to contact to try and sort this out?

[bernard75]

 pomoc@mbank.pl,
 kontakt@mbank.pl,
 corporate@mbank.pl,
 private@mbank.pl,
 cstypulkowski@mbank.pl,
 pgdanski@mbank.pl,
 jhessenmuller@mbank.pl,
 lJablonowska-Luba@mbank.pl,
 hDieterKemler@mbank.pl,
 hkemler@mbank.pl,
 cKocik@mbank.pl,
 jMastalerz@mbank.pl,
 mLesny@mbank.pl,
 mZielke@mbank.pl,
 mblessing@mbank.pl,
 sengels@mbank.pl,
 akarls@mbank.pl,
 TKanzler@mbank.pl,
 knf@knf.gov.pl,
 uokik@uokik.gov.pl,
 porady@dlakonsumentow.pl,
 leniency@uokik.gov.pl

[sionsandman]

What are the largest media groups in Poland?

Any controversial reporter that would pick this and ask mBank directly why they're stealing money?

[sionsandman]

Thats because they are part of BRE Bank(owned by German Commerzbank) aiming mostly at online "services".

Forwarded my emails with mBank to:

simon.steiner@commerzbank.com, ali.bicak@commerzbank.de, martin.kurz@commerzbank.com, marion.denner@commerzbank.com, dennis.bartel@commerzbank.com, michael.machauer@commerzbank.com, gunnar.meyer@commerzbank.com, constanze.kuschel@commerzbank.com, richard.lips@commerzbank.com, nilshendrik.happich@commerzbank.com, kathrin.wetzel@commerzbank.com, karsten.swoboda@commerzbank.com, melanie.loriz@commerzbank.com, monika.arens@commerzbank.com, ines.hennig@commerzbank.com, bettina.storck@commerzbank.com, silke.lerch@commerzbank.com, martin.halusa@commerzbank.com, kirsten.boeddeker@commerzbank.com, bernd.reh@commerzbank.com, thomas.kleyboldt@commerzbank.com, jutta.wellmann@commerzbank.com, renate.christ@commerzbank.com, margarita.thiel@commerzbank.com, t.bonk@commerzbank.com, sandra.fohlmeister@commerzbank.com, tim.seifert@commerzbank.com, claire.tappenden@commerzbank.com, us.media.relations@commerzbank.com, pressestelle@commerzbank.com

 

mBank has not replied to my emails in the last 6 days.


EDIT:

I also asked for help in the Polski forum: https://bitcointalk.org/index.php?topic=756560.new#new

[bernard75]

You can aswell forward it to Multibank, BREBank, Commdirect etc. it wont do any good.
The person who sold you the card has the proper contacts and he is the one who can change anything and speed up proceedings.

[Nightauer]

I also asked for help in the Polski forum: https://bitcointalk.org/index.php?topic=756560.new#new

You should also ask for help any good psychologist...



Spamming/calling bank is bad idea. Just contact Your seller.

[sionsandman]

I also asked for help in the Polski forum: https://bitcointalk.org/index.php?topic=756560.new#new

You should also ask for help any good psychologist...

Did it work for you?

[sionsandman]

Received this today from mBank:

Dear Sir,

thank you for your message.

I would like to inform you that in an effort to give a comprehensive answer to your mail I redirected your message to an authorised department.

Thus, I would like to inform that the time respond to your query can be extended.

I am sorry for inconvenience.

[bernard75]

Just because you found somebody dumb enough to send you an absolutely non-relevant answer doesnt mean its a good idea.
I can only repeat, contact your seller, he is the only relevant person for you.

[conspirosphere.tk]

I can only repeat, contact your seller, he is the only relevant person for you.

I did it, and he's M.I.A.
I knew that banksters are lowlife, but plainly stealing like this got me by surprise.
Is this crap supposedly legal?

[bernard75]

This has been true since there is money.
The same goes for the seller M.O.H(missing on holidays).

[hgerson]

Just because you found somebody dumb enough to send you an absolutely non-relevant answer doesnt mean its a good idea.
I can only repeat, contact your seller, he is the only relevant person for you.

That reply is better than: Bla bla bla you must come to Poland!

Many people (like me) doesn't know/remember who the seller was. I bought in allegro using disposable info.

[bernard75]

Sorry, but thats what you get for saving a few bucks.

[sionsandman]

mbank sucks. i had a card to my name and bank account and it was held in an atm on an ordinary cash withdrawal attempt. if they can not issue cards to customers with accounts i would not dare any other cards. also they returned an incoming sepa transfer but credited my account and it took them 3 months to "investigate". good luck to you all to get things corrected/resolved.

I wish I had known stuff like this before!

[atom80]

After 1 week, and after being requested to send proof of ID by email, I was told I must go to the bank in Poland.
The only alternative is to ask by phone to transfer money to another polish bank account.

These guys are fraudsters ... Clearly the whole cheap prepaid VISA card scheme was designed for this from the beginning.

I wonder why they asked for my scanned ID only to have it refused after that.

Can anyone tell if they already manage to get an account unlock by going to poland?
I don't want to take a 1000km drive only to be turned back without my money.

[fusa]

Dear Sir, thank you for your mail. In reference to your message and inform That mBank blockade put an authorization on your card.
Due this Terms of prepaid card 'issued by mBank SA paragraph 39 bank can put an authorization blockade or cancel card for security Reasons.
This unlock your card please visit mBank branch with your identification document.
You can find mBank branches with this link:
http://www.mbank.pl/o-nas/kontakt/lokalizacja/

[sionsandman]

The only alternative is to ask by phone to transfer money to another polish bank account.

If they gave you that alternative take it right now! Send the money to a BZ card!

That would be great news.

[conspirosphere.tk]

The only alternative is to ask by phone to transfer money to another polish bank account.

If they gave you that alternative take it right now! Send the money to a BZ card!

That would be great news.

Is this confirmed?  Tried and tested?  If it works I would buy a BZ card (to be scammed again -lol)

[sionsandman]

Received this today from mBank:

Dear Sir,

thank you for your message.

I would like to inform you that in an effort to give a comprehensive answer to your mail I redirected your message to an authorised department.

Thus, I would like to inform that the time respond to your query can be extended.

I am sorry for inconvenience.

Just because you found somebody dumb enough to send you an absolutely non-relevant answer doesnt mean its a good idea.
I can only repeat, contact your seller, he is the only relevant person for you.

Just noticed now that this email from mbank was a reply to another email I sent to some people @bdb.de (http://bankenverband.de) and bcc to kontakt@mbank.pl

I don't think it's a coincidence at all

And now apparently they are allowing transfers to other accounts? Another coincidence? 

If more people were sending emails to the right places (I still want to send all this to polish sensationalist media) instead of bitching in forums things would move much faster.

Just my 2 cents...

[dKingston]

Blocked also my card! Shit! Lost money with these bank-scammer!
This thread is in my watchlist! Hope to get good news!