panjul07
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Activity: 3514
Merit: 1357
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April 22, 2017, 04:51:12 PM |
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Attention: By tomorrow everyone will receive an e-mail including the new affiliate log in credentials! If you have further questions please e-mail affiliates@fortunejack.com
Ok this is quite a good news, i have also tried many times to login into affiliate platform with same credentials i have in fortunejack account but that doesn't work. @Fortunejack does the tracking links we have before will still work or we have to change it? Still waiting .... I think that this is a time to open Scam Accusation thread, what do you think? Do you think that it is really needed to open Scam Accusation thread about the delay of their new affiliate program? I think we should wait for few days more, they have said that there is a delay about it. But if you want to open scam accusation thread then you can go with it, you are free to create it.
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onnz423alt
Member
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Activity: 112
Merit: 10
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April 22, 2017, 05:58:31 PM |
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Vouching for Fortunejack. Really great and easy to use site, and you can actually win here too! By the way, some games like dragon king has went missing. Any idea if they will be back?
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FortuneJack (OP)
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Activity: 2358
Merit: 1205
www.fortunejack.com
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April 22, 2017, 09:28:59 PM |
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Hope you are having a good day, everyone. FJ,
After my above post, you have replied to other post but looks like you missed to answer my above question. Could you please help to clarify my above questions and I believe it will help to many other people also what are those cases you guys are delaying withdrawals so that we can avoid those things to do.
Hello, klfNo, it is not true and I have not mentioned anywhere that EVERY withdrawal needs manual confirmation, so obviously, it will not be mentioned on our site either. Withdrawals are instant, but Blockchain confirmation might take from 5 to 10 minutes. Manual confirmation is needed from our side when a transaction is unusual and our group of safety and fraud monitoring thinks it is important to investigate further. In your case, you were talking about less than 0.1 BTC amount withdrawals, which is not an unusual amount, so it would not get delayed because of further investigation. If you had or have a problem with less than 0.1BTC withdrawals, again, it is suggested to contact our support team right away and get detailed information from them. Also, if you want an example of unusual case where a withdrawal was delayed review the page 190 of this thread with mark197's issue. Unfortunately, I can not discuss the security steps we take to identify fraud or unusual transactions, I hope you understand. BCTHello, What are those threats all about? :) Kindly, refrain from making any false accusations. We are not stealing anyone's referrals. Allow some time for our affiliates team to get done with the account details and affiliates page for your own better experience. Meanwhile, instead of making a thread, make sure to e-mail affiliates@fortunejack.com, I am sure they will give you the information and ETAs you are looking for. BitinityHello, If there still is a problem with a mobile version e-mail our support team so our developers can fix it as soon as possible. Unfortunately, bugbounty@fortunejack.com is nonfunctional at this time. onnz423alt
Hello, thank you for your interest. I am not exactly sure why the mentioned game was removed, but will find out the reason and let you know as soon as possible. Do not hesitate to ask here in this thread or through private messages if any other questions arise. Regards, Natalie
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Jasad
Legendary
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Activity: 1414
Merit: 1002
= jasad =
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April 22, 2017, 10:55:57 PM |
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Hello everyone and sorry for a late response. Congrats to both of them. so ratman is the only one with biggest cumulative win on dice till date??
Yes, that is correct:) well, if my memory serves me right that is. so there is no longer an actual poker room?
Poker room is being worked on, it will be back very soon. Regards, Natalie too many games down for maintenance , how about binary trader games? will it restored soon too ? and about the deposit bonus games percentage as rollover requirement how much the live casino will be counted? is that true now we will not get counted whenever we play for live casino to clear the bonus rollover?
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TheBitcoinStrip.com
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April 23, 2017, 03:06:43 AM |
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I have not yet received an e-mail with my new affiliate credentials. It's been a long time now.
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TheBitcoinStrip: Bitcoin casino reviews & some other decent Bitcoin-related guides.
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Gymmy
Newbie
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Activity: 7
Merit: 0
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April 23, 2017, 05:09:44 AM |
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Two weeks ago I requested a withdrawal for 11.3 Bitcoins and I still haven't been paid. http://imgur.com/a/pqD8N
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Bitinity
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Activity: 3108
Merit: 1314
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April 23, 2017, 07:13:52 AM |
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Sorry to hear that, but have you tried to contact them? If you did it already then what is their answer? 11+btc is good amount, usually they need to do some investigation first for big withdrawal amount but two weeks is too long imho. Waiting for FJ to clarify about this issue.
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Gymmy
Newbie
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Activity: 7
Merit: 0
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April 23, 2017, 09:03:14 AM |
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Sorry to hear that, but have you tried to contact them? If you did it already then what is their answer? 11+btc is good amount, usually they need to do some investigation first for big withdrawal amount but two weeks is too long imho. Waiting for FJ to clarify about this issue. After the first few emails they said it should be completed within a week. Now they just ask me to wait patiently with no information other than "We are contacting mutual investigation, and will update you soon."
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adaseb
Legendary
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Activity: 3794
Merit: 1723
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April 23, 2017, 09:14:39 AM |
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Hello everyone and sorry for a late response. Congrats to both of them. so ratman is the only one with biggest cumulative win on dice till date??
Yes, that is correct:) well, if my memory serves me right that is. so there is no longer an actual poker room?
Poker room is being worked on, it will be back very soon. Regards, Natalie too many games down for maintenance , how about binary trader games? will it restored soon too ? and about the deposit bonus games percentage as rollover requirement how much the live casino will be counted? is that true now we will not get counted whenever we play for live casino to clear the bonus rollover? Yeah I am wondering about that also? Hey FortuneJack will the binary trader ever be brought back online? Been using SecondTrade a few times in the past but they are very unreliable because you need to place the bets on the bitcoin blockchain and the fees are huge and there are tons of delays. Fortunejack's binary trader was much better but its been offline for a long period. Wondering if it will ever be back?
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klf
Legendary
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Activity: 1344
Merit: 1000
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April 23, 2017, 09:20:34 AM |
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Sorry to hear that, but have you tried to contact them? If you did it already then what is their answer? 11+btc is good amount, usually they need to do some investigation first for big withdrawal amount but two weeks is too long imho. Waiting for FJ to clarify about this issue. After the first few emails they said it should be completed within a week. Now they just ask me to wait patiently with no information other than "We are contacting mutual investigation, and will update you soon." Usually, I know that they will take around 10 days to clear these big wins but in your case, it is already more than 10 days. They should have finished their investigation and cleared your funds by now. Next time after you send an email to their support team, immediately post on this thread as well. So that they will take more seriously to clear your funds because everyone will be watching on the status.
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dunfida
Legendary
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Activity: 3122
Merit: 1141
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April 23, 2017, 09:31:08 AM |
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Sorry to hear that, but have you tried to contact them? If you did it already then what is their answer? 11+btc is good amount, usually they need to do some investigation first for big withdrawal amount but two weeks is too long imho. Waiting for FJ to clarify about this issue. After the first few emails they said it should be completed within a week. Now they just ask me to wait patiently with no information other than "We are contacting mutual investigation, and will update you soon." Usually, I know that they will take around 10 days to clear these big wins but in your case, it is already more than 10 days. They should have finished their investigation and cleared your funds by now. Next time after you send an email to their support team, immediately post on this thread as well. So that they will take more seriously to clear your funds because everyone will be watching on the status. Thats an effective way which admin and community would be aware on your situation and making complaints on this thread will surely be prioritized because they dont want for public to judge if they wont resolve such issue.
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marlboroza
Legendary
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Activity: 1932
Merit: 2270
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April 23, 2017, 09:40:34 AM |
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Sorry to hear that, but have you tried to contact them? If you did it already then what is their answer? 11+btc is good amount, usually they need to do some investigation first for big withdrawal amount but two weeks is too long imho. Waiting for FJ to clarify about this issue. After the first few emails they said it should be completed within a week. Now they just ask me to wait patiently with no information other than "We are contacting mutual investigation, and will update you soon." Usually, I know that they will take around 10 days to clear these big wins but in your case, it is already more than 10 days. They should have finished their investigation and cleared your funds by now. Next time after you send an email to their support team, immediately post on this thread as well. So that they will take more seriously to clear your funds because everyone will be watching on the status. 2 weeks is long time, they are probably investigating every single bet you made, but if everything is ok you will get your money, like everyone else here did.
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piloder
Legendary
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Activity: 966
Merit: 1006
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April 23, 2017, 11:48:48 AM |
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I didn't withdraw any funds from fortunejack for the last couple of months so don't know how it is working now. Earlier I too face this withdrawal delays but finally all my funds I got it. After reading above admin post, I too wondering why admin mentioned that some of the withdrawals are manual. It will be helpful to the community if they tell players clearly when these withdrawals will be processed manually and why?
I am constantly making withdrawals from fortunejack without any problem but i have also faced delays sometime, that delay was caused only because of change in bitcoin address. They will send you an email where you have to reply confirming that you have made that withdrawal to new address. They will process it within minutes after that but if you don't change your withdrawal address most of the withdraw should get approved instantly.
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veleten
Legendary
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Activity: 2016
Merit: 1106
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April 23, 2017, 12:49:13 PM |
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I didn't withdraw any funds from fortunejack for the last couple of months so don't know how it is working now. Earlier I too face this withdrawal delays but finally all my funds I got it. After reading above admin post, I too wondering why admin mentioned that some of the withdrawals are manual. It will be helpful to the community if they tell players clearly when these withdrawals will be processed manually and why?
I am constantly making withdrawals from fortunejack without any problem but i have also faced delays sometime, that delay was caused only because of change in bitcoin address. They will send you an email where you have to reply confirming that you have made that withdrawal to new address. They will process it within minutes after that but if you don't change your withdrawal address most of the withdraw should get approved instantly. never had any problems withdrawing from fortunejack either was always fast and automatic,but I never managed to win big sums of money so maybe it is different for > 1 bitcoin withdrawals some casinos have a security limit,say 0.5 bitcoin withdrawals and higher are processed manually and can take more time than usual
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adaseb
Legendary
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Activity: 3794
Merit: 1723
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April 24, 2017, 06:53:37 AM |
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I have been making constant deposits and withdraws with FortuneJack for the past 2-3 years and never had issues.
I think last month the withdraw miner fees they used were really high like 300-400 Sats/byte which was a complete waste since 150-200 Sats/byte was more than enough.
Now I think they lowered the fees to like 150 Sats/byte per withdraw transaction so, every withdraw should confirm within the hour.
However these are small amounts, if you are withdrawing like 100 BTC at once then they might be delays due to manual processing and security checks.
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Catmony
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April 24, 2017, 05:04:46 PM |
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However these are small amounts, if you are withdrawing like 100 BTC at once then they might be delays due to manual processing and security checks.
No they have also delayed few of my withdrawals of less than 1 BTC and processed them manually, but i don't think few security checks will cause any problem to many players. Fortunejack is one of my favorite..
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BCT
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April 25, 2017, 08:05:17 AM |
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Attention: By tomorrow everyone will receive an e-mail including the new affiliate log in credentials! If you have further questions please e-mail affiliates@fortunejack.com
Still nothing! Ridiculous!
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TheBitcoinStrip.com
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April 25, 2017, 08:30:46 AM |
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Man, what is up with the affiliates?
I got an e-mail last week telling me to be "patient". Nothing since. You said it would probably be ready by Tuesday, and that was a week ago today.
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TheBitcoinStrip: Bitcoin casino reviews & some other decent Bitcoin-related guides.
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win win win
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April 25, 2017, 08:42:10 AM |
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Sorry to hear that, but have you tried to contact them? If you did it already then what is their answer? 11+btc is good amount, usually they need to do some investigation first for big withdrawal amount but two weeks is too long imho. Waiting for FJ to clarify about this issue. After the first few emails they said it should be completed within a week. Now they just ask me to wait patiently with no information other than "We are contacting mutual investigation, and will update you soon." I'm holding off my deposits ( BTC1+) Until this gets cleared up Two weeks is ridiculous to wait for a big win What happened to the casino rep Natalie She started improve this thread a lot from the shills and post count farmers that have replaced her the last few days.
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FortuneJack (OP)
Legendary
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Activity: 2358
Merit: 1205
www.fortunejack.com
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April 25, 2017, 10:10:35 AM |
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Good day, everyone, hope you are doing great :) too many games down for maintenance :( , how about binary trader games? will it restored soon too ? and about the deposit bonus games percentage as rollover requirement how much the live casino will be counted? is that true now we will not get counted whenever we play for live casino to clear the bonus rollover?
Yes, few games are down, but not for maintenance, but to make them better for you, they are getting reworked and will be back shortly. Binary trade and Poker room will be back soon! Everything about bonuses and bonus wagering is explained here - https://fortunejack.com/promotions/Hello, thank you for reaching out to us. We are sorry for the inconvenience, but we do have a legit reason to delay your transaction. It has nothing to do with your account or us, there is a third party involved. Unfortunately, for the security and privacy reasons I can not explain it here in details. Please, contact our support at support@fortunejack.com and they will explain everything. I will also try to talk to the needed team about your withdrawal to make it up to you. Everyone else worried about their transactions, you do not need to worry as long as you contact our support. As a community manager there is only so much I can do for you, for everything else there are other teams, support and affiliates, so make sure to directly contact them: affiliates@fortunejack.comsupport@fortunejack.comI will also try to assist you and redirect you if it's still necessary to help you get quicker answers. If any further questions arise, do not hesitate to ask here or through private messages. Regards, Natalie
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