TheNewAnon135246
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April 08, 2015, 07:03:35 PM |
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All gift card orders are processed in full amount and as fast as possible now.
Is that an answer to the question I posted above?
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siameze
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Activity: 1064
Merit: 1000
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April 08, 2015, 08:04:15 PM |
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All gift card orders are processed in full amount and as fast as possible now.
Is that an answer to the question I posted above? He sent me a giftcard and it did clear, and I removed my negative trust and changed to neutral. I haven't played or deposited on the site again yet. If he isn't going to make you whole @TheNewAnon135246 I can't say I blame you for leaving your comments. I wish you all luck in your endeavours.
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Alex.BG (OP)
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April 08, 2015, 08:14:50 PM |
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All gift card orders are processed in full amount and as fast as possible now.
Is that an answer to the question I posted above? He sent me a giftcard and it did clear, and I removed my negative trust and changed to neutral. I haven't played or deposited on the site again yet. If he isn't going to make you whole @TheNewAnon135246 I can't say I blame you for leaving your comments. I wish you all luck in your endeavours. We sent a gift cards for our early winners, that haven't deposited anything, so they all got $10 or $20 (like @TheNewAnon135246) completely free. I think it's nice to get such a gift without spending any cent, just for playing on the new platform. After relaunch all gift cards are payed in full amount, you could try it by yourself guys.
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Alex.BG (OP)
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April 12, 2015, 07:53:31 AM |
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We decided that it would be better to give all winners a reasonable amount of gift cards, so everybody would be happy (they got gift cards just form playing the game and winning), relaunch the platform with a huge amount of new features and improvements and start clearly from scratch. Now all gift cards orders are processed in full amount and overall user experience and feedback is much better, so we think it was a good choice.
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TheNewAnon135246
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April 12, 2015, 08:11:44 AM |
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We decided that it would be better to give all winners a reasonable amount of gift cards, so everybody would be happy (they got gift cards just form playing the game and winning), relaunch the platform with a huge amount of new features and improvements and start clearly from scratch. Now all gift cards orders are processed in full amount and overall user experience and feedback is much better, so we think it was a good choice.
5% or 10% doesn't seem that reasonable to me. You could've atleast contacted everybody explaining why you weren't able to pay the full amount. Now you kept promising to pay the full amount and eventually stopped responding and dissapeared for a while.
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Alex.BG (OP)
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April 12, 2015, 09:29:32 AM |
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You could've atleast contacted everybody We've done so and explained everything to users in personal messages, emails and on forums. After that we've started improving the website, implementing a lot of new features and completely relaunched the platform, so it could be a lot better and without previous issues.
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TheNewAnon135246
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April 12, 2015, 09:34:45 AM |
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You could've atleast contacted everybody We've done so and explained everything to users in personal messages, emails and on forums. After that we've started improving the website, implementing a lot of new features and completely relaunched the platform, so it could be a lot better and without previous issues. The only thing I received was a PM announcing the relaunch and that I would receive a gift card to thank me for being interested (along with a request to remove the negative feedback). I never received an explanation why I wouldn't the full amount (or at least a fair amount).
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Alex.BG (OP)
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April 12, 2015, 10:42:49 AM |
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You will get a $10 giftcard max. It atleast would've been fair if everyone who won a $200 giftcard received a $20 giftcard instead of a $10.
I found your old reply about our early bonus program and winners in this topic, so you've been aware about our issues in the past. As you've wanted you recieved fair $20 card instead of a $10. After relaunch all winners are recieving gift cards in full amount.
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siameze
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April 12, 2015, 10:58:31 AM |
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You will get a $10 giftcard max. It atleast would've been fair if everyone who won a $200 giftcard received a $20 giftcard instead of a $10.
I found your old reply about our early bonus program and winners in this topic, so you've been aware about our issues in the past. As you've wanted you recieved fair $20 card instead of a $10. After relaunch all winners are recieving gift cards in full amount. This was what I received. I changed my rating to neutral to reflect that I was compensated for the old account, minus my refs. I left any old comments in this thread for historical purposes.
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TheNewAnon135246
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April 12, 2015, 11:22:16 AM |
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You will get a $10 giftcard max. It atleast would've been fair if everyone who won a $200 giftcard received a $20 giftcard instead of a $10.
I found your old reply about our early bonus program and winners in this topic, so you've been aware about our issues in the past. As you've wanted you recieved fair $20 card instead of a $10. After relaunch all winners are recieving gift cards in full amount. I said that because I expected a balance in the gift cards. People who won $100 got 10% of their winnings and people who won $200 only got 5% of their winnings. You're posting it out of context to make it look like I said that I would settle with $20. You said this earlier, before my post: That was a bit of a letdown. I've won a $200 giftcard and I received a $10 giftcard :S.
Thats kind of a bummer. Yeah lol, when he said "but with the smaller amount of $" I thought we would get like 50% of our winnings, not 5% . Yes, guys, we totally understand that it's not very cool and it's our fault. But we can't fully pay so many thousands of dollars right now , s o we're making small initial payouts for everyone who win to show that we're not cheaters. This is just a first one and there'll be more. All your winnings are saved and we'll try to do our best to pay it fully later with the site expandingYou never explained afterwards why there weren't 'many more' payouts.
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Alex.BG (OP)
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April 12, 2015, 11:38:01 AM |
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Because we don't have so much money to giveaway for free for people that weren't making deposits. After figuring out that our first bonus program were too generous, we decided to gave all winners $10-20 gift cards for free and completely relaunch the platform without previous issues and with a lot of improvements and new features.
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TheNewAnon135246
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April 12, 2015, 11:49:29 AM Last edit: April 12, 2015, 12:01:14 PM by TheNewAnon135246 |
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Because we don't have so much money to giveaway for free for people that weren't making deposits. After figuring out that our first bonus program were too generous, we decided to gave all winners $10-20 gift cards for free and completely relaunch the platform without previous issues and with a lot of improvements and new features.
You keep repeating the same thing so I will do the same. You never notified us when you decided that. You promised to pay us a lot more, disappear without responding to PM's or emails and no you come back with a relaunched platform and tell us to be happy with a $10 card because it's free. That is why I say people will not trust you. You promise a lot of things without following through.
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Alex.BG (OP)
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April 12, 2015, 06:32:16 PM |
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People who will play now would get gift cards in full amount without any issues, so they won't have any trust problems with our site.
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TheNewAnon135246
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April 12, 2015, 06:46:51 PM |
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People who will play now would get gift cards in full amount without any issues, so they won't have any trust problems with our site.
I'll stop responding since I'm not getting a proper answer. Good luck with your website.
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Alex.BG (OP)
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April 12, 2015, 08:23:04 PM |
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Good luck with your website.
Thanks, we'll do our best to improve and make it better.
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crazyearner
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April 12, 2015, 10:52:01 PM |
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So in order to earn any bonus does one need to deposit here and then qualify for the bonus payments etc. What is the amount needed to deposit and can you deposit in different alt coins as not signed up yet. And also seen a number of complaints in this thread about none payment of prizes. Has this been resolved or still ongoing case and to be fixed.
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Alex.BG (OP)
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April 13, 2015, 08:09:00 PM |
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So in order to earn any bonus does one need to deposit here and then qualify for the bonus payments etc. What is the amount needed to deposit and can you deposit in different alt coins as not signed up yet. And also seen a number of complaints in this thread about none payment of prizes. Has this been resolved or still ongoing case and to be fixed.
Now you just need to sign up to get free chips to play the game. To win gift cards you need to make a deposit and play with it. All payouts are made in full amount now, all issues have been fixed.
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crazyearner
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April 13, 2015, 09:20:24 PM |
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So in order to earn any bonus does one need to deposit here and then qualify for the bonus payments etc. What is the amount needed to deposit and can you deposit in different alt coins as not signed up yet. And also seen a number of complaints in this thread about none payment of prizes. Has this been resolved or still ongoing case and to be fixed.
Now you just need to sign up to get free chips to play the game. To win gift cards you need to make a deposit and play with it. All payouts are made in full amount now, all issues have been fixed. Ok cool I will look into this later tonight and see what is what and go about deposing some spear coins. What payments you accepting on site or just BTC
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Alex.BG (OP)
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May 06, 2015, 09:29:53 AM |
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So in order to earn any bonus does one need to deposit here and then qualify for the bonus payments etc. What is the amount needed to deposit and can you deposit in different alt coins as not signed up yet. And also seen a number of complaints in this thread about none payment of prizes. Has this been resolved or still ongoing case and to be fixed.
Now you just need to sign up to get free chips to play the game. To win gift cards you need to make a deposit and play with it. All payouts are made in full amount now, all issues have been fixed. Ok cool I will look into this later tonight and see what is what and go about deposing some spear coins. What payments you accepting on site or just BTC Now we accept only BTC
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mudiko
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May 06, 2015, 09:48:31 AM |
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sounds cool i will try your system
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