Antminer S3+ B11 can't log in

I just got my shipment of 2 Antminer S3+ B11 miners and out of the box one of them has an issue. I logged in and configured one completely fine and changed it to DHCP. Can connect with new address and it is mining beautifully (averaging 453GH/s). The other miner was the issue. Whenever I try to log in by going to 192.168.1.99 it just says "The connection has timed out." I had been in contact with Bitman about this but they have stopped replying to me. I have tried everything I could and I reset the box with the factory reset button. My router sees it as 192.168.1.99, NMAP and the GUI IP scanner both see it as 192.168.1.99, I can't ping 192.168.1.99 and cannot connect. I have tried it connecting directly to my ethernet port on my computer and configured the ethernet interface to 192.168.1.1, netmask 255.255.255.0, gateway 192.168.1.99 and still no connection. I don't know if Bitman is just busy or leaving me out in the cold but it kind of hurts to lose $200+ on one of these guys. Does anybody have any advice as to what to do from here? Any help at all is greatly appreciated.