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Author Topic: BIT-X.com | Exchange BTC, LTC, USD, EUR, GBP & Rub | Bitcoin Debit Card!  (Read 66861 times)
ragi
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April 20, 2015, 03:42:51 PM
 #401

What documents need to be sent in order to get a basic verification? Is Passport ok?

no.
marcotheminer
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April 20, 2015, 04:49:13 PM
 #402

What documents need to be sent in order to get a basic verification? Is Passport ok?

All relevant information can be found here: https://bit-x.com/account/verification

I can't currently quote anything at the moment as I'm on mobile, you'll find all information there. Any questions please let me know!
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April 22, 2015, 04:16:21 PM
 #403

More cards were sent recently!

The shipping process will be automated as soon as possible.
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April 22, 2015, 09:28:04 PM
 #404

Hi
Are ghs55 units 55 ghs or just 1 ghs?

Ty

Carlos



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April 22, 2015, 09:38:16 PM
 #405

Hi
Are ghs55 units 55 ghs or just 1 ghs?

Ty

Carlos


Ghs55 refers to 55nm. BitFury will soon be releasing their 28nm chips, which are even more efficient.
DARKANGEL6415
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April 23, 2015, 02:00:26 AM
 #406

Hi
Are ghs55 units 55 ghs or just 1 ghs?

Ty

Carlos


Ghs55 refers to 55nm. BitFury will soon be releasing their 28nm chips, which are even more efficient.

is there any news when they will be releasing the 28nm mining. Also is there any way to lower the fees as alot of people have said some of us folks wont use the card alot to cover the 5 transactions and the fee per transaction is not cool. Like the ANX Premium card i card i use it to go to the strip club so wife wont find out LOL like 1 or 2 times a month

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dznuts85
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April 23, 2015, 09:06:51 AM
 #407

Withdrawal are taking hours now? or is it only on my account having some problems?

NeuroticFish
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April 23, 2015, 09:13:45 AM
 #408

Google authenticator is now available! Check it out: https://bit-x.com/account/default/dashboard (under 'Security Section' then 'Two-Factor Authentication')

Enabling it will remove the need to receive a text message with a verification code every time you login. You will still need a valid phone number when signing up.

Unfortunately something is wrong with your google 2FA.
I am using this on the daily basis, especially on exchanges and there I have no issues.
But on Bit-X it was a bad experience: I had to enter the codes about 15 times (!!!) until one was accepted. I don't know, is your google auth clock not sync-ed well??
For now I had to switch back to SMS 2FA. Please check your google 2FA.

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marcotheminer
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April 23, 2015, 09:25:42 AM
 #409

Google authenticator is now available! Check it out: https://bit-x.com/account/default/dashboard (under 'Security Section' then 'Two-Factor Authentication')

Enabling it will remove the need to receive a text message with a verification code every time you login. You will still need a valid phone number when signing up.

Unfortunately something is wrong with your google 2FA.
I am using this on the daily basis, especially on exchanges and there I have no issues.
But on Bit-X it was a bad experience: I had to enter the codes about 15 times (!!!) until one was accepted. I don't know, is your google auth clock not sync-ed well??
For now I had to switch back to SMS 2FA. Please check your google 2FA.

I've passed your remarks on to the team.

Please contact support if you'd like and explain what has happened. Thanks.
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April 23, 2015, 09:27:16 AM
 #410

Withdrawal are taking hours now? or is it only on my account having some problems?

They don't take that long normally. I'll take a look into it.
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April 23, 2015, 09:37:45 AM
 #411

I've passed your remarks on to the team.

Please contact support if you'd like and explain what has happened. Thanks.

Thanks Marco, but I really don't know what to add. I am open to discuss and to respond to specific questions though, if there are any.


Withdrawal are taking hours now? or is it only on my account having some problems?

They don't take that long normally. I'll take a look into it.

I am waiting too for the withdrawal for about 2h, maybe more, if this helps.

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pawel7777
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April 23, 2015, 10:03:54 AM
 #412

Withdrawal are taking hours now? or is it only on my account having some problems?

They don't take that long normally. I'll take a look into it.

I am waiting too for the withdrawal for about 2h, maybe more, if this helps.

Same here. Looks like everyone is affected. I made wd request over 3 hours ago and it hasn't yet been initiated.

Are wd requests manually approved?

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Muhammed Zakir
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April 23, 2015, 12:18:15 PM
 #413

Withdrawal are taking hours now? or is it only on my account having some problems?

They don't take that long normally. I'll take a look into it.

I am waiting too for the withdrawal for about 2h, maybe more, if this helps.

Same here. Looks like everyone is affected. I made wd request over 3 hours ago and it hasn't yet been initiated.

Are wd requests manually approved?

AFAIK no. I think when we withdraw, thy bundle up few withdrawals and send them in one transaction. I am not sure though. I have received the amount I withdrew after a few minutes. It might happened due to lack if funds in hot wallet which I think isn't plausible.

pawel7777
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April 23, 2015, 01:10:53 PM
 #414


AFAIK no. I think when we withdraw, thy bundle up few withdrawals and send them in one transaction. I am not sure though. I have received the amount I withdrew after a few minutes. It might happened due to lack if funds in hot wallet which I think isn't plausible.

Whatever the reason was, my withdrawal eventually came through (few hours ago). Funds received.

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GrandmaJean
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April 23, 2015, 01:13:21 PM
Last edit: April 23, 2015, 02:34:26 PM by GrandmaJean
 #415

am i only one who wants to login and cant get a verification number to my phone?

EDIT: decided to use call me option will i have to pay something for received call?
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April 23, 2015, 03:41:41 PM
 #416

am i only one who wants to login and cant get a verification number to my phone?

EDIT: decided to use call me option will i have to pay something for received call?

In some places, receiving text messages from these services takes some time but receiving a call is usually faster. Call option in BIT-X won't cost you anything but it maybe different in other sites.

You can enable Google 2FA which will replace text messages with OTP you get from Google Authenticator or Authy.

Google authenticator is now available! Check it out: https://bit-x.com/account/default/dashboard (under 'Security Section' then 'Two-Factor Authentication')

Enabling it will remove the need to receive a text message with a verification code every time you login. You will still need a valid phone number when signing up.

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April 23, 2015, 04:02:19 PM
 #417

am i only one who wants to login and cant get a verification number to my phone?

EDIT: decided to use call me option will i have to pay something for received call?

i actually have this problem as well i never get codes sent to me on USA cell phone using Verizon and ATT cell phones. I always have to go with the " give me a call " option, then i get a call a few seconds later

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April 23, 2015, 06:02:34 PM
 #418

am i only one who wants to login and cant get a verification number to my phone?

EDIT: decided to use call me option will i have to pay something for received call?

i actually have this problem as well i never get codes sent to me on USA cell phone using Verizon and ATT cell phones. I always have to go with the " give me a call " option, then i get a call a few seconds later
well it worked for me perfectly fine before only today such problem happened i dont know why
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April 23, 2015, 08:57:09 PM
 #419

am i only one who wants to login and cant get a verification number to my phone?

EDIT: decided to use call me option will i have to pay something for received call?

i actually have this problem as well i never get codes sent to me on USA cell phone using Verizon and ATT cell phones. I always have to go with the " give me a call " option, then i get a call a few seconds later
well it worked for me perfectly fine before only today such problem happened i dont know why

did you change cell phone providers or your number? Maybe did you buy a new phone so now you are using same phone number but different phone? Not sure that would make a difference but trying to cover all aspects that might affect it.

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April 24, 2015, 08:56:27 AM
 #420

am i only one who wants to login and cant get a verification number to my phone?

EDIT: decided to use call me option will i have to pay something for received call?

I am in eastern Europe and it works fine for me.
I don't think you have to pay something for received calls unless you are answering not in a country where you have your cell phone contract at the moment.
Anyway that's why there is Google authenticator isn't it? Just don't tell me that you are into crypto and got no smart phone Wink

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