Tried Elephantas1 method of trying to withdraw my bonus 0.1 BTC from the Bit-X balance page, but am unsuccessful so far.
Did the withdraw process, filled in the BTC amount with the 0.5% commission, entered my BTC withdrawal address, and the Withdrawal Request tab said pending for about a half hour. Just cancelled the request, and now we're stuck in the pending stage once again.
Any ideas on what to do to push this withdrawal request through?
Press help, submit a ticket and try once they give you the okay. It should work, if not you can ask them again and get them to manually send it.