BFL returned money for preorder (ASIC minirig - 30.000$) [solved]

[Barracuda]

June 26 i bought (preorder) SC minirig for - 4791.0384BTC (including transaction fee of 1.1BTC). I kept QR code and all other information regarding my order. #2200.

Currently i have very difficult situation in my life. I have to cancel my order and ask you for refund. I alreday wrote you a letter to your e-mail account but no any response received. I have to ask again in public.

Can proove my order and fact of payment to administration and to BFL also. BitPay ready to confirm my payment. I already talked with Tony.

I'm even ready to loose some money because of this situation. But i need only refund i quit the mining.

Waiting for response.

Best regards

[ice_chill]

What is the life situation that has arrised ?

[psilan]

Sell your order to someone for a discount. I'm sure BFL can assist to move to order to a new person.

[Barracuda]

What is the life situation that has arrised ?

Personal problems.

Sell your order to someone for a discount. I'm sure BFL can assist to move to order to a new person.

I prefer to get less money from seller than resell order to someone...

[BFL]

June 26 i bought SC minirig for - 4791.0384BTC (including transaction fee of 1.1BTC). I kept QR code and all other information regarding my order. #2200.

Currently i have very difficult situation in my life. I have to cancel my order and ask you for refund. I alreday wrote you a letter to your e-mail account but no any response received. I have to ask again in public.

Can proove my order and fact of payment to administration and to BFL also. BitPay ready to confirm my payment. I already talked with Tony.

I'm even ready to loose some money because of this situation. But i need only refund i quit the mining.

Waiting for response.

Best regards

Hi Barracuda, we'll process a refund on this order as you request.  Please stand by for processing by customer service. 

[Barracuda]

June 26 i bought SC minirig for - 4791.0384BTC (including transaction fee of 1.1BTC). I kept QR code and all other information regarding my order. #2200.

Currently i have very difficult situation in my life. I have to cancel my order and ask you for refund. I alreday wrote you a letter to your e-mail account but no any response received. I have to ask again in public.

Can proove my order and fact of payment to administration and to BFL also. BitPay ready to confirm my payment. I already talked with Tony.

I'm even ready to loose some money because of this situation. But i need only refund i quit the mining.

Waiting for response.

Best regards

Hi Barracuda, we'll process a refund on this order as you request.  Please stand by for processing by customer service. 

How many time will it take? Who and how will contact me? I left my cell phone # with my order also.

[crazyates]

I really don't want to see this forum become the place where everyone who sent them an email and didn't get a response in 10 minutes comes and publicly calls them out just so their situation can be fixed. This seems to happen all the time, and in almost every single BFL thread. They have a submission form on their website, and its always worked for me (tho it might take a day or two).

[Dargo]

I really don't want to see this forum become the place where everyone who sent them an email and didn't get a response in 10 minutes comes and publicly calls them out just so their situation can be fixed. This seems to happen all the time, and in almost every single BFL thread. They have a submission form on their website, and its always worked for me (tho it might take a day or two).

+1 it would be nice if people could give normal BFL customer service channels a chance first. But the OP's situation could be exceptional, depending on what it is exactly.

[AndrewBUD]

I really don't want to see this forum become the place where everyone who sent them an email and didn't get a response in 10 minutes comes and publicly calls them out just so their situation can be fixed. This seems to happen all the time, and in almost every single BFL thread. They have a submission form on their website, and its always worked for me (tho it might take a day or two).

+1 it would be nice if people could give normal BFL customer service channels a chance first. But the OP's situation could be exceptional, depending on what it is exactly.

I would say it depends on the situation.... If something came up and shit went tits up,,, I personally would be doing everythihng possible to get back 4791.0384BTC..... <---- that's a handful of satoshi's

[crazyates]

I alreday wrote you a letter to your e-mail account but no any response received. I have to ask again in public.

How long did you wait between contacting them, and posting on here? Also, did you email them, or use the submission form on their website?

[somenick]

they dont reply on email ~ 2 weeks
why ? 

[jjshabadoo]

Because they have never heard of a temp agency...lol

[Paladin69]

Because they have never heard of a temp agency...lol

lol

[Paladin69]

I really don't want to see this forum become the place where everyone who sent them an email and didn't get a response in 10 minutes comes and publicly calls them out just so their situation can be fixed. This seems to happen all the time, and in almost every single BFL thread. They have a submission form on their website, and its always worked for me (tho it might take a day or two).

It has taken them 3 weeks to respond to my first e-mail.  My second e-mail asking for a refund on my 4 singles has yet to be returned.  That was a week and a half ago.

Whenever refunds are involved, they oddly take forever to respond.

[aTg]

Is there no email and customer care service of BFL for this stuff?
Because I have to read this shit in the public forum? Perhaps for that to be public if you do, and who only care about the public opion and continue to collect pre-orders?

[Barracuda]

June 26 i bought SC minirig for - 4791.0384BTC (including transaction fee of 1.1BTC). I kept QR code and all other information regarding my order. #2200.

Currently i have very difficult situation in my life. I have to cancel my order and ask you for refund. I alreday wrote you a letter to your e-mail account but no any response received. I have to ask again in public.

Can proove my order and fact of payment to administration and to BFL also. BitPay ready to confirm my payment. I already talked with Tony.

I'm even ready to loose some money because of this situation. But i need only refund i quit the mining.

Waiting for response.

Best regards

Hi Barracuda, we'll process a refund on this order as you request.  Please stand by for processing by customer service. 

And again the same...

I understand that You r pretty busy guys, but it's not serious to ignore Your clients, especially with refunds, it shows Your reputation as a seller. I have not received any call nor e-mail from You...

[Dexter770221]

From June 26 BTC price have increase 1$. So you loose 4700$. I would like to get it back too....

[ice_chill]

From June 26 BTC price have increase 1$. So you loose 4700$. I would like to get it back too....

But then you lose your line in queue and lose more money when the Rig starts shipping 

[Barracuda]

BFL, you solved the problem in this thread https://bitcointalk.org/index.php?topic=92697.0
In 1 day!!!

What's the problem to make a refund?! How many time to wait?! Stop ignoring my request and return the money!!!

[MXRider]

This is for everyone making these threads

INVEST ONLY THE AMOUNT YOU CAN AFFORD TO LOSE!!!

I'm sick of these threads where people are crying about their orders. There are plenty of buyers out there. Shipping ready products and developing ASIC is more important to BFL than processing refunds.