I was curious about the status on one of my orders last night and decided to call Bitmain's hotline (+86-400-890-8855). I chose option 2 for English and then waited for the automated recording that was telling me something about how I should submit a support ticket online. Then it started giving me more options. I selected 1 for Sales. I was immediately greeted in Chinese by a woman and I asked if she spoke English - which she did. I have her my order number and she was able to confirm that everything was good and preparing for shipping.

If you guys want faster help, please give this method a try.

No, the first batch for the D3 will be shipped to customers between September 15-25.

I think there's a decent chance that you will earn back your $10k as long as you receive yours immediately. I don't think it will happen by December though. Probably Jan/Feb.

Most banks don't offer this option.

I hope you get everything resolved - I would also be upset if everything you say is true.

Heh, you're free to say all the bad things you want about Bitmain. If you honestly had a bad experience, then it is your duty and right to say so. I've just had such a different experience than you and therefore find myself defending them. Financially, it would actually benefit me for people to believe Bitmain doesn't deliver since I happen to be a seller on Amazon. Many of our customers don't trust Bitmain and would prefer to purchase from someone else who is taking the risk with shipping from a far away company that is relatively unreachable. I have no desire for you to remove your posts - I simply seek to educate you in regards to what actually happens for most of Bitmain's customers.

Ps, they just sold out of the D3 again.

Bitmain always takes a long time to confirm payments. Their payment confirmation system does not seem to be automated. The "expired" and "invalid" messages are not relevant. This is a communication issue, not a reliability issue. What you're observing is a bunch of first time buyers who haven't dealt with this before. Those who have purchased before know that Bitmain eventually corrects the order form - usually 2-3 days later. This obviously needs improvement and freaks a lot of people out, but does not make Bitmain a bad company.

Sigh...
You must be new here. I'm far from unbiased, but your ignorance is appalling and should be addressed. I have ordered hundreds of times from Bitmain along with thousands of other people and they have never scammed me a single time. They ship on-time 99% of the time or earlier and they compensated customers the few times they had delays. They're practically the Amazon of the mining ASIC world. Their communication is certainly lacking, but they are far from crooks. You must have forgotten how many real crooks there were in 2013/2014 when 4/5 companies failed to deliver.


I wish they would spam people about their products. Most people here complain that they don't give enough notice and then sell out nearly instantly.


Probably!? Why on Earth would they shoot themselves in the foot after successfully launching dozens of products before this? They became the biggest by proving their trustworthiness when others couldn't. There's no reason to suspect the D3 will be any different.


It's not like they have ever forced anyone to purchase their products and they have never even suggested that these devices were profitable. Sounds like you have some emotional angst towards Jihan personally. It makes you look petty and insecure. Are you sure you're not just being salty about something else? I've never met the man, but I have nothing but admiration for Jihan and what he has accomplished.

/rant

Thanks for sharing that!

The only password parameter I send to ProHashing is for naming the miner. In the video, I set the name to "208" (n=208) to match the last octet of the local IP address.

While it's technically true that one will "ROI" in terms of $USD faster if the price increases, I respectfully disagree that one should take price fluctuations of the underlying cryptocurrency into account when forecasting ROI. Mining ultimately boils down to this question: Will one end up with more coins by mining than one could have purchased for the same amount of money? If the answer is no, then it would make a lot more sense to simply purchase the coins and hold them. It is my opinion that the D3 (in all released batches) will mine a greater number of Dash coins (after electricity expenses) than could have been bought for the same amount and therefore I have purchased the miner.

Heh, no. I'm using ProHashing to auto-convert all of the mined altcoins into litecoin. I end up with more than 1 litecoin per day per L3+. Seriously - do yourself a favor and investigate this for yourself. Here's a video I made that includes a 24-hour side by side test: https://youtu.be/e07eW6-rBPI

Help me help you 😉

I presume you're mining with ProHashing or some other auto-profit switching pool. We're seeing an average of $51/day as well. Lots of people are just mining litecoin and throwing away 50% of their potential profits.

Edit: I failed to mention that I'm slightly overclocking mine to 400Mhz (384 is the default).

This is a common misconception - as more miners come online, the mining difficulty increases automatically to ensure that the number of coins being generated remains the same.

We'll have some from batches 1/2/3/4 on our Amazon store. The D3 will not show up until September 1st when we activate the listing. Pricing has not yet been determined. Please note, we only ship to locations within the United States from our facility in Michigan.

With a 3 month lead time before November, I suspect Bitmain is just opening the flood gates and doesn't have a preset number to sell out of. The available quantity from the late November batch is possibly infinite and purely time-based. After all, they have the time to ramp up production and can purchase however many chips they need given the time-frame.

15 more here

Anyone get a direct link?

I'm sure you're right, but the entire global Dash hashrate is only equal to ~1300 D3s, and you know that at LEAST half of that is from other devices - so even if they are "testing", they can't have more than 600 devices operational at this point (probably far fewer).