There's a new version of Wirex Mobile App, and It is the Most User-Friendly version yet for Android and iOS! https://wirexapp.com/blog/wirex-app-v-1-7/ You can download it from these links: Android | iOSHere’s what we included in the upgrade: - More languages!
- Easier to register and order Wirex cards
- Monthly account statements
Come now and download this new baby and star the 2017 by living in the Future of Money! |
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Hi, im verified
how can you explain, when i have no btc on my account the limit is 2500 and when i add one, the limit is set to 250?
2 days ago i can topup 2500 and yesterday i deposit 1 btc and cant topup more than 250 Again
Whats wrong now
The limits were lowered due to the hight demand on the Holidays. I'm sorry for the inconvenience, right now they are back to normal. Please try again your transaction |
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New Year, New version of the Wirex Mobile App! Go now and download the Most User-Friendly version yet for Android and iOS! https://wirexapp.com/blog/wirex-app-v-1-7/We know many of you like your mobile devices, so we are happy to announce the most user-friendly version of Wirex app yet: Version 1.7.0! You can download it from these links: Android | iOSHere’s what we included in the upgrade: - More languages!
- Easier to register and order Wirex cards
- Monthly account statements
Come now and download this new baby and star the 2017 by living in the Future of Money! |
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Disregard Deposit Complete  Good. Let us know if you need any more help  |
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So this site is over now? Goodthing that I decided to stay away from this. Paypal and bitcoin related together never will ever work side by side. Never!  I'm afraid everything they told you is a lie. The platform might have some issue, but Wirex is always present and ready to solve all of our user issues. |
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Can't load GBP virtual card. Just stays in 'wait' for ages then get 'service unavailable - try again later' with no refid?
I apologize for the inconvenience. Right now the service is working normally. Please clean your browser's cache or reinstall your Wirex Mobile app and try to make your transactions. Let us know if the issue still persists. |
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my budget was restored, then I throw back
all my accused of scam.
Next time, please have a little patience. And request help here as soon as possible |
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Hi, do I have to verify my account to receive a withdrawal from an online casino? Or is it ok below the limit? I've been using Cryptopay but they changed their policy and are asking me to verify my account to receive withdrawals from online casinos.Thanks.
Unfortunately, We only accept funds from Bitcoins. If your account is verified, you might also fund your card with Alternative Payment methods like PayPal, or Bank transfers from accounts you own. This effectively nullifies withdrawals from accounts other that those you own. |
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I tried to transfer my BTC by e-coin to another wallet.
The transfer has failed, but the BTC have disappeared without a trace.
This is a SCAM.
I wrote to customer support, but they do not respond to me.
Please send me your support ticket number, I will track to FastTrack your issue and let you know as soon as possible. |
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Hey, I am not able to deposit bitcoin. I tried it on both ecoin website and wirex app in both the cases I am not able to see my deposit address I also sent a support ticket about 24hrs ago I haven't got any reply yet.
Hello. Do you have a Wirex card already? The platform won't give you a Bitcoin address unless yo have a card. So, go to the Wirex Mobiel App and request your First virtual card for free. |
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2 days ago I ordered a virtual card and $3 was deducted but im yet to get card details and it says pending when i login into the account.
I messaged support but yet to get response since 2 days.
Request (28221)
gosha@e-coin do the needful
Hello. Sorry for the inconvenience. I checked your ticket with the support team, and they already answered you. I regret to inform the card issuing bank rejected your application. I am very sorry for this situation and Unfortunately, there is nothing to be done about that. The card has been cancelled. We would provide you the refund within next 2-3 business days. |
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As an apology for this week's inconvenience, this weekend Wirex got a great sale for all our new and old user: Get your bitcoin Debit Card with 50% off, only for this weekend! Go now to www.wirexapp.com, request your card and Drive Your Money!  |
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Greetings to all Wirex users. Please be informed that we were facing issues with our core third party due to which all our services were affected. At this time, the issue has been resolved completely. We apologize for the inconvenience caused to you in this regard. All services are now fully operational. www.wirexapp.com |
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card loading down once again!!!?
edit: works, if you get 'service unavailable' just keep trying to load, worked eventually for me
We apologize for the inconvenience. Right now the service is working normally. Please clean your browser's cache or reinstall your Wirex Mobile app and try to make your transactions. Let us know if the issue still persists. Really working normally? Your dev team can't solve my problem more then 3 WEEKS!!! Ticket ID: 21992 _______________ My first post was: Re: Bitcoin debit card November 01, 2016, 09:37:31 PM I don't get my bitcoins today. I got this error: Buy Failed - Ref 63adcb8456014345b3db36380fba4b77 # 1353719 EUR->BTC Pending BTC+0.149023 Please complete my order, thank you Check your email please. Support team already answered |
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card loading down once again!!!?
edit: works, if you get 'service unavailable' just keep trying to load, worked eventually for me
We apologize for the inconvenience. Right now the service is working normally. Please clean your browser's cache or reinstall your Wirex Mobile app and try to make your transactions. Let us know if the issue still persists. |
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Do every Bitcoin debit card issuers have set limits for their users? I mean not daily or monthly limits but something like "lifetime"limits? I have Xapo card and I'm considering to take maybe another one from different issuer but so far I haven't faced something like this type of limit.
Normally, they do. It's a necessary measure, for banks (which are still the emissors of the card, so sorry) requires a KYC process to let you use your card with better limits. |
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They are having issues with their bank. Their bank said I had reached my lifetime limits too even tho I never spent more than a few hundred dollars with my real card. Nevertheless, I contacted their support, Alena took my case and after a few days of working with the bank she successfully could transfer my funds in BTC so I could move them. I think Wirex is stuck with issues with the bank and they are trying hard to fix them.
Alena keeps transferring my support requests to other people. Other people keep telling me LIES about card limits. I keep saying I had a BRAND NEW EURO card that wouldn't even load 410 EURO. I am at the point that I am telling her to stop allowing her workers to LIE to me, give me my money back. I am now accusing them of scam excuses and stealing. I keep asking for my money back, and they keep lying about card limits. I explain that I do not want to load any more cards. I just want my money back. They won't give it back. Hello Spider. Please give me your support ticket number so I can check the issue with the support team. It's kind of weird, but it is possible yuo have reached the maximum lifetime limit for a unverified card. SO I will check with them and let you know ASAP |
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To mark the third year of Wirex, they are launching a little competition!  Just tell us your bitcoin story and experience with Wirex and walk away with $100 prize money in bitcoins. Second and third prize winners will receive $75 and $50. This contest is open to Wirex users all around the world and runs from 16-30 November 2016, so make sure to submit your entry by 12am, 1 December 2016 London time. If you are a bitcoin trader, miner, freelancer, worker, investor, or general user, we want to hear from you! Check the details here: https://wirexapp.com/blog/wirex-contest-bitcoin-story/ |
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I don't recommend anyone to use e-coin now. My problem still not solved. There was mistake in their system and they don't add this money to my bitcoin account balance:
# 1353719 EUR->BTC Pending BTC+0.149023
They do many corrections on my account. First time they add me 350$, then remove this balance then add me 85$ then again remove this money.
Yesterday there stupid team give me this reply:
Hello,
I've recalculated your transactions, and your balance should be consistent at the moment.
Our dev team confirmed the same.
Kind Regards,
Den
My balance now: Bitcoin Account Balance
฿ 0.000000
$ 0.00
E-coin if you think that i'm not right show me transaction where i transfer BTC+0.149023 to my bitcoin wallet. You can't show me this because you steal this money.
DON'T USE THIS SERVICE. your money can be disabled any moment.
Hello. Sorry for the silence. Yes, we got some issues in the past 2 weeks. Yes, we solved each and every case of our user. If you still have issues with the platform, Please, give me your support ticket number and I will contact the support team as soon as possible |
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