I wouldnt recommend Cryptorush exchange.
Theyve been hacked recently.
First off people DO NOT USE CRYPTO RUSH. Seriously they are liars and they are insolvent. They lied to everyone for 2 weeks about having low BTC and LTC reserves due to being hacked. now they claim they are going to be under new ownership and tey new owners are just going to refund everyone the 800 BTC however many LTC and 1.2 mill BC that were lost on the exchange. Who in their right mind would do that? That's enough money to open a half dozen exchanges. Sounds fishy to me. Yet the old owners are still in IRC and talk like they are running the site.. Oh and however many Zeit they lost. Their site is extremely insecure and if you use them you risk losing your money. I have .4 BTC which is a lot for me that is likely lost now with them. Be warned of them..
And I have unlocked my account with the auto lock unlock email. And then tried to PW reset and still nothing. I don't care if you trust them or not. This is completely unacceptable behavior and could be purposefully ignored for many reasons. I don't and never will trust them again even if I do get my coins out. Which I'm not banking on happening at this point.
I warned you all the other day.....
I strongly recommend you ALL stay away from this place, it is NOT to be trusted.
I have been part of the Blackcoin community and it all started with an alleged Blackcoin wallet failure that in teh end highlighted the fact that they had been hacked WEEKS before.
If you have ANY funds there, get them out. If its in BTC then exchange that for an Alt and get that out as there is no BTC left.