Ja se radom preko interneta bavim od 2009 i kasnije sa bitcoin-om od 2012 i mogu vecina "snalazenja" uopste ne funkcionise i coveka jednostavno stavlja u niz pravnih zavrzlama od kojih moze posle da ga boli glava samo ako se nekom hoce. Jako je lose uciti nekoga pogresno. Nasa zemlja je zakonski i poreski rigidna drzava, nefleksibilna, na nivou africkih zemalja, tu se potpuno slazem, samo daj da se bavimo pravim resenjima, a ne kvazi-resenjima. Meni je resenje kada neko ne moze ni na koji nacin da te posle kaznjava i ne znam ni ja sta.
Ako si vec tako dugo u ovome i pricas o nekom zakonu kod nas koji kao poznajes. Molim te, umesto sto kritikujes tudje motode, prosvetli nas kako bi to sve legalno trebali da radimo a da nam niko ne stoji nad glavom posle. |
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Hello everyone great news
I received my refund in bitcoin for the amount of 2880 to my address
I provided my address publicly in this thread so anyone that wants to can verify
Good to hear that! As far as I remember, you asked for refund and provided them address on 14th or 15th of November, am I right? So it took Carol around 3 weeks to refund you. That is okay I guess... Also, I think there will be a lot more refunds coming in soon, I literally got a push notification on my phone while I was at Uni and saw that ETH and BTC are up around 3% and my first thought was:"OMG, imagine if Bitmain is gonna use this spike to refund" but now I am thinking that Bitmain is responsible for this spike... BTC 24h Volume spiked from steady 15B in last 24h to up to 19B as of writing this reply. |
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To što država (kako naša tako i većina drugih) ne zna kako da reši problem sa kriptovalutama (koje su tu VEĆ 10 godina) nije problem potrošača i ljudi koji podržavaju sve te projekte. Već je problem samih banaka i vlasti (kako naše tako i drugih). Ljudi se snalaze kako znaju i umeju i to dele na forumima kao i razgovorima uživo, i ja tu ne vidim ništa pogrešno od strane istih (potrošača i investitora).
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How much do you wanna bet that they will add sleep mode and/or Low Power mode in firmware for 17e models as soon as btc halving happens?
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There are no "power settings" per se. You just power it on and it works on default speed (auto detects best frequency and power draw (voltage), as far as I can see). In General settings you can only edit pool info. But as usual you can access Advanced Settings by typing: http://192.168.0.12/cgi-bin/minerAdvanced.cgi instead of: http://192.168.0.12/cgi-bin/minerStatus.cgi However, miner totally ignores any frequency you give to it and forwards with its auto-speed default setting. Frequency usually ranges between 423 and 438. Also as I said previously, it has this line near the end of Kernel Log: frequency.c:161:get_ideal_hash_rate_GH: ideal_hash_rate = 66971 Which probably indicates it's target speed. So far after few restarts, it worked between 68 and 67 TH/s, however, after 24h or so, it would drop to around 66 TH/s which is still higher than rated 64 TH/s that is also indicated near the end of Kernel Log via this line: frequency.c:180:get_sale_hash_rate_GH: sale_hash_rate = 64000 |
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That's odd from Carol to say if you specifically asked for refund but as I do not know what you wrote to them, she may have just given you that option and tried to persuade you to go for it instead of refund.
If you specifically asked for refund. I would answer with something in lines of: "(As of now,) I am unable to make USD transfer orders. Thank you for understanding." or "I would rather have my credit refunded. Thank you in advance".
That should work.
If it does not. Ask for another staff in a new ticket. Bella is awful in my opinion and Carol is awesome, it's hard for me to believe that she would push you too far to give up on refund.
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I don't think it's an option anymore. I saw Phil post about it elsewhere, probably been a week or 2 since they stopped. Edit: Looks like it was sometime around the 21st Yeah, I haven't seem that thread at all. Thanks for info and reference. I found out that last time they accepted PayPal was for S17+ when I entered it's hidden webpage. |
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Is there still an option for PayPal payment as I do not see it myself?
If there is, does it go under USD wire or is it limited to USA&EU?
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Due to stupidity of customs in my country, I've just received my S17e which should have been at my place at 15th of November. However, I will try to avoid swearing and spitting on my country's customs and give you some useful info. It's been running for 3 hours on ViaBTC (due to their current discounts and gifts, however I will switch it to Slushpool as soon as the event finishes). Unit came with Nov 2 firmware which I guess is newest and it started at 68TH/s and slowly went down to 67.3TH/s (will see how much it goes down but I guess it will not go below 66.9 due to my next sentence). Here is a Kernel Log code explaining why it probably will not go under 66.9 and some avg temps: 2019-11-27 19:48:02 frequency.c:161:get_ideal_hash_rate_GH: ideal_hash_rate = 66971
2019-11-27 19:48:02 frequency.c:180:get_sale_hash_rate_GH: sale_hash_rate = 64000
---------------------------------------------------------------------------------------------------
2019-11-27 22:18:19 thread.c:188:calc_hashrate_avg: avg rate is 67203.41 in 30 mins
2019-11-27 22:18:19 temperature.c:465:temp_statistics_show: pcb temp 35~61 chip temp 55~70
2019-11-27 22:48:21 thread.c:188:calc_hashrate_avg: avg rate is 67323.05 in 30 mins
2019-11-27 22:48:21 temperature.c:465:temp_statistics_show: pcb temp 34~61 chip temp 55~69
I will measure power usage tomorrow and will edit this post when I get actual numbers. |
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One month to process a refund?!?!!
I won't be surprised at all when BTC price mysteriously spikes right before everyone gets their refunds processed...
Actually, I do not mind waiting for 2 reasons. Firstly, I am getting my money back. Secondly, (I look forward to BTC drop so I can enter with even more cash) even if it jumped back to 8-9k $ I wouldn't mind as I think I placed order at around 10k $. I am totally lost in the meaning of Bitmain reps response.
Invoice says that there is a large difference (about $2000) in the value of order vs current invoice (paid in btc, but they count $$ value).
-snip-
Not sure why they are OK to provide refund to some here, but not in my case. What is the difference?
I paid initially in bitcoin.
I would suggest you opening a new ticket and asking for Carol or any other support staff. But I am not familiar with your case so they just might not refund you at all. |
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I've been in contact with Bella from their support and I've already publicly complained about her and I've sent feedback for here too. After opening new ticket and directly asking for Carol to take this ticket instead of any other support member, she answered me in matter of hours (instead of days as Bella usually does) and she was swift and easy to communicate with. After exactly 2 emails we agreed on everything and the same mail has been sent to me as it has been sent to you: Hello Filip,
Thanks for your consultation!
We have initiated the refund, please wait patiently, thanks.
Please let us know if you have additional questions or concerns.
Best regards,
Carol
BITMAIN
And before that she informed me about everything any person asking for refund should know: Dear Filip,
Good day to you.
We will handle the refund with the following info, please kindly help to do the final confirm.
Please take note that it usually cost 1 month for the process and the USD will be transferred to BTC according to the real time exchange rate when our finance team doing the refund.
Order ID: 0012-------
Amount: 853USD
BTC wallet address: 12--------yLY----------pe---
Thank you for your understanding and cooperation.
Best regards,
Carol
Bitmain
So, in conclusion ( TL;DR), with Bella, I wasted around 2 weeks of going back and forward and her last email was her trying to push me into making a new order and using credits EVEN AFTER I openly told her that I cannot pay with PayPal or USDwire and I am only making purchases with BTC. I stopped answering to that support ticket and gave bad feedback as mentioned above. However, with Carol, it took me exactly 18 hours (of which I slept 8 hours) to come to agreement. |
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Imam utisak da Craig Wright jeste zaista Satoshi. Nekako mi se uklapa u profil, socijalna inteligencija mu je na nuli, prilicno je opsesivan, ulazi u sitna crevca, reaguje kao dete koje je pokusalo da napravi nesto, a nije uspelo, nije mogao da izdrzi pritisak, pun je straha da ga ne corkiraju, a toliko je zaljubljen u sebe da ne zeli da prizna neuspeh i sada nam puni glavu nekim nebulozama. Ko zna mozda je u besu bacio sve privatne kljuceve kada je shvatio da njegovo remek delo ne radi, jer perfekcionsti su takvi, sve ili nista, a sada pokusava da proda bar svoje ime.
Iskreno se nadam da je ovo sarkazam, jer Craig Steven Wright i Satoshi Nakamoto su dva imena koja ne bi trebala da se nalaze u istoj recenici. |
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The USD amount will be transferred to BTC according to the real time exchange rate when our finance team doing the refund.
This line was discussed here a lot, and I am happy to hear that from Bitmain! Will contact Carol again since Bella is not answering her mails and even though I was offer a refund, she forces me to open a new order and use my credit there. After successfully obtaining my money, I will go to their support and complain about their staff but until then, I will be silent. |
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Not sure why pictures do not work but you can go to link. This is the email that I just got from Bitmain, explaining my 201$ and others as well. https://imgur.com/G9X55fyHowever, Bella from Bitmain is still forcing me to use my credit instead of refunding it and this is her latest response: Hello Filip,
Thanks for your consultation!
now we have spot order of S17 Pro and T17, S9k, all have a good price.
if you want a new order to use the credit, will be better than refund because that refund process is a little long.
Please let us know if you have additional questions or concerns.
Best regards,
Bella
BITMAIN
I am still going forward with refund, even though I plan to reuse those funds. Mainly because they do not accept it for BTC orders, but as well as a matter of principle. |
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Guys you should not accept those 10% coupons, protest and keep sending them emails, that is a rip off , even if you get to make a large order and make use of 100% the coupon value it still does not make sense , you are very likely to save more money buying other coupons and applying them on each miner than getting a 10% or a 689$ on a 7000$ order.
Look, I'll gladly accept free coupons as long as they fully refund my credits or accept it on BTC order. Otherwise I will keep opening tickets. |
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Well boys
I got my 853$ difference for my first s17e pre order
And I got my 800$ difference for the second one
It came in a form of coupon for 689 and 682 and it can be used to deduct a maximum 10% of my orders price
This is a f...... joke ?
Edit also they expire Jan 31 2020
Similar thing here. Got 201$ coupon (probably from my S17e) however, they still owe me around 652$ if I remember correctly. They might have sent it in BTC, but I cannot currently check. Also, mine are expiring in the same time as yours. So February it is for new units. (Actually, when I think twice about it... 201$ with max 10% of order value, does this mean that there might be new units of 2010$ or more coming? Or it could just be 7 days shipping S17+.) However I am confident that new units are on the way(possibly in February/March). S17x? S17++? S19? |
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[...]
Then what is this meant to mean? Your order is shipped out and here is the tracking info for your reference, thanks.
User Carrier: Fedex
Carrier: Fedex
Tracking No:--------
In addition, now you have credit of 853USD, you can choose to use it in your new orders or refund. If you choose refund, you need to provide a valid BTC wallet address, thanks.
Please let us know if you have additional questions or concerns.
Best regards,
Carol
BITMAIN Also, I do not use PayPal as it is highly restricted in my country, so that is not a good option for me. They will either have to refund me or they will have to deduct that amount from next BTC order that I make. I will fight for refund as long as I can! |
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After 5 full days after I requested refund and sent them BTC address this is the email I just got: Thanks for your consultation!
your order ----------- shipped out on Nov.11th, tracking no. below FYI~
Carrier: Fedex
Tracking No:------------
and for your credit 853USD, it is ok to be applied to your new orders, feel free to let us know once you have a new order. many thanks for your understanding.
Please let us know if you have additional questions or concerns.
Best regards,
Bella
BITMAIN I answered that it is not okay and I requested my refund again! If Bella does not cooperate, I will open a new ticket and request another member of staff. |
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he asked me to buy mine, told me im new and to send him coupons first because of that and he will send me the funds after
I sent him a link to my ebay listing at a pre agreed price, never msg me again nor did he buy them thru ebay/paypal
Getting merit from -3 Trust account for WTS thread... I wouldn't trust him with a penny. |
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Features...
Ignores dead chips
safe for immersion will ignore 0 rpm fan errors
max temp shutdown control
Frequency control
Voltage Control
No DevFee license only
Fan Control
Sleep, Normal, Turbo Modes
"Ignores dead chips"? Does it mean if my miner(S17 Pro) finds 46 chips instead of 48 and shuts down that hashboard, this can be avoided via your firmware? Also, is this firmware available for S17/S17Pro/S17e? |
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