From what I read so many got their units and are happily hashing, and I thought scammers don't deliver at all.
Maybe poor business conduct, or lack of experience is to be blamed?

My best guess goes in this order:
1.Avalon was paid not to sent chips by <bfl, asicminer ... insert your own in here>,
2.under threat they sold chips to mafia,
3.chips were sold to asicminer

Were those excuses that Yifu offered?
Looks like they were, for a reason they were not backed up by anything.
I don't say he lied, but if you want people to believe you, back it up by some sort of evidence.
In his "where we stand", still he offered allot for further direction of company and blueprint model for avoiding troubles.
I will be waiting, and I hope he deliver what he announced.

Logging off for now

Putting and thinking revenge in business isn't a good path, and being stubborn as a child is even worse.
I won't be suing as it is pointless, waste of time and waste of money.

I don't believe Yifu will offer refund option, as it is against terms of sales they posted.

http://store.avalon-asics.com/?page_id=9605
6. made to order from TSMC foundry, this also means no refunds.

I also think chips are still fine in terms of ROI, and this delay was something we could expect.
So far I haven't paid assembly to burnin, but will do once chips are at his doorstep.
In my opinion Bitcoin community should support and appreciate effort that burnin and other respectable DIY gurus have made and not think solely on profit and ROI.
At the end how can we expect Bitburner xx with new generation of Avalon or any other company chips if we back up and leave burnin to burn at stake alone!?
To back up from burnin's design might be as good as putting a nail in his assembly business coffin for good.

I've had a change of heart, I'll pick from this one!

I can't decide, what do you recommend good Sir?

I am on my side and beside that have allot of understanding to what might have happened. No you are right, let us sue them for everything bad they did.
Once I was thinking to sue my mother for making my eyes blue, and I always wanted the green ones.

For those suing or thinking about it, honestly I don't care if you do or if you don't, I was just stating my opinion.



That is kinda funny. So you agree suing company that gave you a chance to earn money while many of us already did? Maybe you take any business for granted and believe you should profit from it for sure?
Don't get me wrong, Avalon broke their own terms of sales, and I am not at all happy or pleased abut it. But happy trigger suing mentality without any gratitude is what I don't understand.
Imagine Yifu and company decided never to help this community and make ASIC. Where it would left us? Yes, you are right, with BFL.
Yifu and the rest of the team had and I am sure still have best intentions, but most if not all of us (me included) can't understand what is happening for a reason we don't have all the info Yifu has.
He appeared in this forum today and promised to give news tomorrow. Chill and let us see what man have to say.

And yes, that empty list of suppliers sounds great!

GPU mining is good as dead right now, which leaves only ASIC, which leaves only those willing to invest much and more, which leaves not so many persons involved (in comparison to before), which leaves a threat for BTC. Anyone think that ASIC have the power to ruin mining? Methinks it can, and also methinks that is the main reason for delay which I don't approve, but would understand if that is such a case. Of course I am only speculating and truth is nowhere near what I tried to guess.

Anyone sued BFL!?
So far I am against suing Avalon, not much changed in market if we think about other competitors, and don't forget that doing business is always a risk so man up and take some responsibility.
Did I mention that Avalon delivered more than BFL did which is laying to their customers for more than a year?
And for those interested I am waiting for Avalon chips and this delayed chips delivery doesn't make me happy at all.

Great to hear from you at last!

Sorry and excuse me to say this but currently I am pissed off, and only news I would like to hear is that you will abide by your own rules of chips delivery and deliver chips in bulk for the orders you already had to ship. No support doesn't mean or at least it shouldn't mean no replies when you don't feel like replying or you are uncomfortable to reply. I understand that your phone, email and Avalon store support ticket system were spammed but you should at least throw us any info no matter how good or bad they are, so we, your customers could know where we stand. Maybe you are not aware, but some of us got in debt to buy your chips and get their equipment mining, and those developers like burnin that invested their time, effort and money and others depend on chips delivery. Don't think that I am ungrateful, I thank you for the all good you and your team did so far to help this community and I am fully aware that without you and your team this ASIC revolution wouldn't come like it did, but please, and pretty please, abide by your own terms of chips delivery (yes and the Avalon mining rigs batch #3).

What I would like to see is those orders that were delayed, to be shipped ASAP in next grouped chips delivery shipment or all chips that were ordered from one address to be shipped at once if your TOS allows.

Earlier somewhere you said that no company should have monopoly on ASIC technology and I would be disappointed to hear that BIG names were served before US LITTLE CUSTOMERS by not respecting order number and times when orders were placed. You are/were one of us, small people, so you should continue to support us small people and newer forget from where you are coming from.

At the end I apologize if I sounded rude, that was not my intention, I just wanted to say how I feel and I hope you will read it.
Regards,

tiros

Gdmt ship our chips!!!

If you wanted to buy 10K, that for sure isn't going to happen, and with group buy at least you have a chance.
I have no doubts that Avalon is going to deliver, but my hopes are they are going to abide and ship by their own terms or at least stick close to them.

Ok that is fine, what are you suggesting us to DO?
Everyone of us to buy 10K of chips for ourselves?

... or China could come to us ...

Clearly you dislike reading and gathering information's before you post. Guess who opened this thread.

btw I would like to know how many of us are able to buy 10K of chips for our own needs and where such an action would left you. Probably dreaming how you could get rich only if you had 780 BTC in your wallet.

AVALON Chips TOS
http://store.avalon-asics.com/?page_id=9605

The no bullshit, no fine print terms of sale

1.    the only payment accepted is Bitcoin.
2.    these chips will be available until at least end of the year, 2013.
3.    spec and various information is available on the wiki
4.    the chips being sold are packaged and tested.
5.    the lead time on the chips is 9 to 10 weeks, OK, this means at least 9, and at most 10 weeks. Do your stuff, we did ours and our chips didn't arrive for a reason you didn't send them.
6.    made to order from TSMC foundry, this also means no refunds.
7.    the order quantity is 10,000 chips.
8.    the chips are identical to those in the Avalon units.
9.    communication protocol, reference board design can be found on github.
10.    everything will be open source from FPGA to PCB design..
11.    30 sample chips will be provided 4 weeks into ordering per 10,000 chips. And how many samples we got?
12.    we do not offer technical support of any kind, this is final.   That is crystal clear, what we want isn't technical support but reply on why deliveries are late and when you plan to ship the chips we paid. Apologies are welcome for braking your own terms of sales in spirit of good business practice and regaining the trust from your customers.
13.    if you do not know what to do with the reference design / packaged chips, please do not purchase. But we do thanks to you and DIY community. Please send our chips and abide by your own rules.

You are such a nice guy Sebastian but there is no need to make this donation based. If Zefir's batch orders with only few days in between them didn't come together, I see no reason to think it would be any different with yours/ours. If you have expenses related to chips delivery, it should be shared with those whose chips are being delivered.

Not sure why but I have a need to post this picture.



Anyone who don't find this post contributing is clearly missing a point.

I agree with OP and want to add that bad handling (or unfortunate one) and planing shouldn't effect new customers knowing old ones with their delayed shipments should be handled already and long time ago. That would be stockpiling of problems and possible refunds and for sure is bad business model and practice. Having attitude to do it just because I can just make things worse.

I have no reason to guess why delays are happening, to talk about trains & stuff or I could come up with many Sci-Fi scenarios which would left me only speculating. Only thing I want to know in here is information provided by my supplier. Many if not most of us bought chips in various group buys, so questions to be asked should be asked by Zefir, SebastianJu' and others who organized their group buys. Seen that way, there should be not many support tickets regarding chips shipments delays and questions to answer. For sure I would respond to my customers out of respect if not anything else.

Sales is a contract with privileges, rights and obligations, and we all did our part, but now expected leading times for chips deliveries are not being honored. Of course , Yifu and his team are responsible for this ASIC revolution, which is great thing and we all are surely thankful for that, but they need to improve just few things to make it "good", knowing perfect is now impossible. So being said that I ask our good friend in common interest and our supplier;

Please Yifu let us know what are the plans, and when should we expect our chips Thank you!

+1
Good idea! I hope it could help. At least Yifu can post general information instead of replying to hundred of PMs.



Not intended to be rude but you in fact are only 82 chips short to get 5 bitburner xx boards with 20 chips.
Or you could donate two of yours to some other person in need who need only two and not eight like you are.
Don't mind me, its just a thought ...

Maybe they can ask burnin to help them with their issues?