I have no idea that this site is already here since 2012, if not with the signature campaign, I would have notice it. Maybe I'll give a try also with your site, this is what I do with sites that are new to me and I'll give feedback based on my experience. Hoping for a more profitable future guys. Keep this one a more entertaining casino.  As I remember they had signature campaign in the past but seems that it was not working very well to advertise the site. Indeed signature campaign alone is not enough so they should offer something good on the site. I have never seen any promotions by bitcoinvideopoker so I think it will be great to see promo by them. They offer such huge jackpot so I think it wont be hard to offer various promotions regularly like other gambling sites. Hey panjul07, Thanks for the awesome feedback, we are working to provide a variety of different promotions in the near future. Our development team have been collaborating with our marketing team and we hope that we will have something for every player. As soon as we're ready to share something concrete I'll update this thread! Regards, Patrick. |
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I think we may be the very oldest at this point.
Does anyone else know of a site thats older?
Thanks for adding the banner!
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I have been a client from this casino since some years ago and always think you have one of the best slots engines here!, and i would like to know if there are any plans about adding texas holdem poker to the site in the future? Thanks.
Thanks so much! You are interested in peer to peer Texas Holdem, or some other variant? It is easy for us to add additional games that are just players vs the house. Player to player games would take more work, but we are open to it. We'd also love our loyal community's help spreading the word about our site, and earning money at the same time. We have an awesome affiliate system, where we can pay up to 25% of the house edge. Please consider adding our banners to your site today. We have every shape and size you might need here. https://bitcoinvideocasino.com/static/images/marketing_pix.zip  |
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I also joined the BitcoinVideoCasino signature campaign and I hope Bitcoin Video Casino will attract many new members with the help of this campaign  Hey Yurimir, Thank you for the support! If you need help with anything just reach out! Patrick. |
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I didn't notice this gambling site before launching the new campaign by Hhampuz. I will join today to test it and have a feedback here.
Hey Little Mouse, Patrick here from the Support Team, thank you for your interest. The team and I are looking forward to your feedback and if you have any questions do reach out! Regards, The Bitcoin Video Casino Team. |
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Hey Avirunes, Patrick here from the Support Team, could you send us a copy of your account ID or deposit address to admin@bitcoincashvideocasino.com. I'll try to mirror the issue on my end and see if it's account related, if it's not it will most likely be a local issue but we will do our best to get to the bottom of it for you. Cheers! Patrick. Well I don't think I would be able to get that for you as I was playing on Incongnito mode at that point and have lost now. Eitherway problem is fixed. It was likely a network issue on my side but it was very frequent with popups so I got slightly over worried that it would throw me out of the account and issue me a new. Thanks Patrick tho Hey Avirunes, No worries at all! If you experience any other issues just reach out. All the best, Patrick. |
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It was all normal for 2 days until today when a popup started intervening my gameplay continuously: "Error connecting to server". I have refreshed/reloaded my page and on top of that refreshed my network settings but it doesn't fixes the error.
Any idea? @BVP
Hey Avirunes, Patrick here from the Support Team, could you send us a copy of your account ID or deposit address to admin@bitcoincashvideocasino.com. I'll try to mirror the issue on my end and see if it's account related, if it's not it will most likely be a local issue but we will do our best to get to the bottom of it for you. Cheers! Patrick. |
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Someone certainly has the EV figured out for the site, because as soon as it goes positive, the bots start playing like crazy. tens of bets per second!
We also have a bot built right into the site that anyone can use. Just turn on auto mode and you are good to go.
The site certainly was popular in the day, and we have never delayed customer deposits or withdrawals.
Always instant, and no registration needed.
What else would you guys like to see on the site?
Should we turn back on the troll box?
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Plenty of people are still playing every day, and someone sure does have an EV calculator. The moment the progressive jackpots become EV positive, all the bots go crazy playing as fast as they can to win the jackpots. Please do give the site a try and give us any feedback on what you would like to see. https://bitcoinvideocasino.com/We also have an Android app so you can play on the go as well. https://bitcoinvideocasino.com/androidI'd also love to hear any ideas people have for how we can promote the site more to new players. |
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Hey folks,
As many of you are aware we have started to answer support cases related to the Dash deposit issues, this has now been addressed and anyone that was missing their deposit has been successfully credited.
We will be sure to keep players in the loop in future but the development team have worked effortlessly to get it resolved as quick as possible.
We appreciate the support and I'm glad we could resolve it if any other issues come up please do reach out to our support email or send a private message!
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OH YEAH forgot to mention if you have any hand 12-16 you will hit and ONLY get 10's so just dont play here save you BTC and your sanity
Should have looked at more reviews online actually they have a HORRIBLE record on scam sites now that I seatch around.
I would like to talk to the guy to posted this more.
We tracked over 80,000 hands. The last 500 times the dealer had a 12, they busted on the next hand exact 30% (almost EXACTLY what the odds say they should). The last 500 times player had a 12 and hit, they busted 52% of the time. We’re to believe this is just a statistical anomaly? The odds of getting a blackjack is supposed to be around 4%. Yet over the last 200 times the player got blackjack, the dealer had a blackjack in the very next hand 9%, and within 3 hands 27% of the time.
Only show 10 hands history fucking cheaters and scammer. Last issue I had was only replied to and never fixed and never given hand history this place is a fucking scam
they do not respond to support tickets and in this thread it seems if you think the site is scamming you,why on Earth you keep playing there? they do have provably fair though,so if anything,you got to explain how do they manage to cheat if their games are verifiable? and if under "horrible scam history" you mean reviews from users on the sites like trustpilot or similar-they do not mean anything as you could register several accounts yourself and write bad things (or good things) We appreciate your comment, it means a lot. We do indeed have provably fair, we respect our players and really want to give the best player experience while they play our games. To support this we have added additional customer support and we don't respond to support cases in this thread, mainly for privacy but for any user that reaches out to us in private message for assistance we are more than happy to help or email admin@bitcoinvideocasino.com |
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06.29.2018 07:03 UTC
Did the site crash? I lost a bet, and then was unable to bet or withdraw.
Got an error that the game had already been played. then an error that the server connection had been lost.
7f89fc071d / 1BWVhXZCU1WV584uiCbfQVysmXTfnxTAD8
Thank you
You don't reply to emails. You disabled chat on the website (years ago). You haven't been on bitcoin forum in 7 days. I'm not making up that glitch/bug. Besides losing bets - what is the best way to get support for bitcoinvideocasino? Hey Jonas, We have added some additional support on the forums to help deal with player issues, the best way to get in touch with us is by Private Message, hopefully, with our additional support, it will lead to a better user experience as we can get issues resolved quickly. OH YEAH forgot to mention if you have any hand 12-16 you will hit and ONLY get 10's so just dont play here save you BTC and your sanity
Should have looked at more reviews online actually they have a HORRIBLE record on scam sites now that I seatch around.
I would like to talk to the guy to posted this more.
We tracked over 80,000 hands. The last 500 times the dealer had a 12, they busted on the next hand exact 30% (almost EXACTLY what the odds say they should). The last 500 times player had a 12 and hit, they busted 52% of the time. We’re to believe this is just a statistical anomaly? The odds of getting a blackjack is supposed to be around 4%. Yet over the last 200 times the player got blackjack, the dealer had a blackjack in the very next hand 9%, and within 3 hands 27% of the time.
Only show 10 hands history fucking cheaters and scammer. Last issue I had was only replied to and never fixed and never given hand history this place is a fucking scam
I understand your frustration but playing at Bitcoin Video Casino is provably fair as stated at the top of the home page, I understand that you went on a bit of a loss streak with 12-16 but I hope you have better luck in future. In terms of your issue as stated above, we have added additional support to help with this, if you are still having on-going issues do reach out in Private Message and we will be more than happy to investigate. We appreciate all the feedback we receive on this thread and I hope moving forward we can keep it all constructive, it truly does help us improve. |
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2 weeks just to get a basic hand history.
I absolutely agree with you, jonasBTC, that timeframe is completely unacceptable! On the back of this issue we're going to be making all player history accessible and downloadable for increased transparency, and to enable players to self audit. This is now on our roadmap for implementing. And the reason the bonus rules aren't explained on the site, is because no one has asked for them previously.
Considering how many apologies you've made for slow/bad customer service, can you really say no one else has asked with any certainty?
We're currently making team changes to ensure a speedy resolutions to any issues that are raised. This will vastly cut down the slow issue resolution times. I can't say with 100% certainty that no one else has asked for the bonus rules but searching through our email inbox for anything related doesn't show any other requests for that so I am relatively certain. "it just wasn't deemed necessary to make more than 20 games available in the history"
If a person opts in to the bonus game (blackjack) and they get a 7 (77 or 777) - the play history shows that result, and excludes the game played.
So it may display 20 - but often you see less than 20.
I agree that isn't ideal, and this will be remedied when all player history is available for download. We will also be showing the last 100 games in the 'My Games' tab rather than just 20. We're very happy to take player feedback on board regarding any aspect of the casino, and if something makes sense and fits with other changes or planned updates we're more than happy to implement it. |
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I didn't ask for a csv or anything else. But you restrict the history from players so they can only see the last 20 hands (and even then it's often less than 20 if the bonus game is engaged)
How can a person trust this site if it takes this long (we're now on day 10) to get something as basic as the win/loss/push record.
Hi jonasBTC, We did mention that we would provide the requested win/loss/push record in .csv format and you're absolutely right, this should have been provided within an absolute maximum of 24 hours. The CSV has now been sent via email to the address you mentioned via PM. We'd also like to provide you with a bonus by way of apology for the delay, and hope that you'll give us another shot to impress once everything has been ironed out. Very sorry once again for the delays. Cheers! |
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I didn't ask for a csv or anything else. But you restrict the history from players so they can only see the last 20 hands (and even then it's often less than 20 if the bonus game is engaged)
How can a person trust this site if it takes this long (we're now on day 10) to get something as basic as the win/loss/push record.
Hi jonasBTC, We did mention that we would provide the requested win/loss/push record in .csv format and you're absolutely right, this should have been provided within an absolute maximum of 24 hours. As mentioned in response to your private message we're a very small team and there are other projects on the go, however this should certainly not be resulting in a lacklustre experience for players on the casino(s) when it comes to support and requests. It's inexcusable, and we absolutely must do better. The game history is not restricted from players due to any malice on our part, it just wasn't deemed necessary to make more than 20 games available in the history. As mentioned via PM I'll see what we can do in terms of longer game histories, and any suggestions for the number of games in the history would be welcomed. I have to disagree that our trustworthiness is in question here; we have always been a trustworthy casino which operates with transparency and provable fairness, and we've always done right by our players. We do, however, certainly have to step up our resolution times to get things back to the way they were previously. No excuses, and absolute admission of a failing on our part there - we'll strive to better! |
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Since you'd rather focus on banners and releasing other versions of the casino (and not fixing or even acknowledging the reported bug/issue)....Can you provide the Win/Loss/Push record for account 2ec08bf3f3 (since you also don't provide a hand/bet history so players can self audit)
Hi jonasBTC, Apologies if we've skipped over this, can you email us the details of the issue once again to admin@bitcoinvideocasino.com? I'll ensure that it gets looked into with urgency. Please also either PM or email us the email address where you'd like us to send the Win/Loss/Push record for account #2ec08bf3f3. Thanks! |
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The most recent bonuses have now been sent out. If any of you other good folks who play with us regularly would like to email us with a request for a loyalty bonus we'll be more than happy to see what we can do for you; just send us over your account's deposit address and we will gladly send out a bonus to everyone who qualifies. Cheers! |
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Any update on the bonus ? Its been 3 days since i last heard anything from you guys via email, and i cant help but fear you guys might have forgotten since yall seem quite busy lately. Please update me when you can.
Apologies for the delay on this, ccc222, we've been discussing internally on a new way to manage bonuses; we certainly haven't forgotten about you, and we'll get back to you shortly via email. |
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Hey guys, as you know I'm a big fan of your sites and I think you're trustworthy and good about following up promptly. However, I still have the ongoing issue of ZEC (from zecvideocasino) that was withdrawn and had never showed up. It has been nearly 5 days now, and although Gary assures me that this will happen, I'm really starting to freak out because I have yet to receive the payout promised. I know that you guys have a good rep and treat your customers right, but it is crucial that I receive this payout asap.... Please respond as soon as possible. Thanks, Nick
Hi Nicklsu1, Thank you for your patience. Your withdrawal has now been sent out, and I thought I should take a moment to update the community for the reason for the delay with the ZCash withdrawal. Our main focus has always been Bitcoin, and it wasn't until the fees became so high that we ever considered using anything other than BTC. That was when we setup our Zcash and Dash casinos. Zcash recently had a node software upgrade that we were not aware of since we don't follow that community closely. When the network upgraded, our node was no longer able to process the withdrawals automatically as usual. We have now updated our own software and everything should be back to normal with instant deposits and withdrawals. Are there any other coins you guys would like to see next? |
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